Benedictine Health Center Innsbruck
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1101 Black Oak Drive, New Brighton, MN 55112
For more information about senior living options: (844) 490-3973
The facility staff was very kind and respectful to the residents, creating a happy atmosphere. The physical therapy program has been effective, helping residents make progress in their recovery. Communication from the staff has been proactive, keeping families informed about expectations and appointments. Many residents expressed satisfaction with the cleanliness of the facility and the attentiveness of the caregivers. The overall experience for several residents was positive, with them feeling cared for and supported during their stay. The food options provided were appreciated by some residents, contributing to their overall happiness with their meals. Visitors noted that staff members were friendly and accommodating during their visits to loved ones at the facility.
The staff treated the patient with disrespect and used cruel language. There was a lack of timely response from the nursing staff, leading to neglect. The call lights often went unanswered, particularly during night shifts. The food served was cold and sometimes inedible. There were issues with communication among the staff, causing confusion about care plans and medications. Privacy concerns were raised regarding shared bathroom facilities. Patients felt better than the level of care provided by the facility was suited for their needs. Disorganization amongst the staff was evident, especially on weekends. Staff showed little concern for maintaining cleanliness in patient rooms and common areas. Patients experienced inadequate understanding of their needs from the caregiving staff.The reviews of the facility present a stark contrast between experiences, highlighting significant concerns alongside commendations. It is clear that many families have encountered troubling situations regarding the care of their loved ones, particularly in terms of neglect and inadequate communication. One reviewer recounted a harrowing experience with their mother, who was left in distress after repeatedly activating her call button—an alarming 75 times—only to receive little assistance from an uncaring staff. This user reported that their mother soiled herself due to this neglect, suggesting a severe lack of empathy and respect from staff members. Such incidents raise serious questions about the facility's standard of care and the compassion exhibited by its employees.
Another alarming account detailed a shocking incident involving incorrect communication about a patient's death. A family member received a phone call at home informing them that their loved one had passed away when in fact, he was very much alive. This level of disorganization and miscommunication not only adds stress but also presents ethical concerns regarding patient dignity and family relationships—especially given that the couple had been married for nearly 70 years. The absence of accountability from the facility in addressing such grave mistakes further underscores potential deficiencies in administration.
In stark contrast to these negative experiences are reviews praising various aspects of the facility’s services. Several users described commendable interactions with staff members who showed kindness and respect toward residents. Positive remarks included clean environments, attentive nurses, and effective therapists who worked gently with patients to promote recovery. The food quality also received mixed reviews; while some expressed dissatisfaction over cold meals or unappetizing options, others noted that their loved ones enjoyed what was offered. Many reviewers valued the assistance provided during therapy sessions and applauded staff for being friendly and welcoming.
However, even within positive reviews, issues were highlighted regarding responsiveness and attentiveness, particularly during night shifts when some caregivers were perceived as inattentive or lacking motivation. Miscommunication among staff also surfaced as a recurring concern—the initial transition into care often felt disorganized or chaotic due to unclear communication about medication management upon arrival. Furthermore, while some experienced steady progress alongside friendly interactions with nurses and aides, instances arose where basic needs were unmet or cleanliness slipped momentarily.
While there were supportive comments on areas like physical therapy and overall cleanliness when problems were addressed promptly (such as foul odors), other users noted persistent issues like poorly maintained shared bathrooms or insufficient support for unique patient needs—highlighting how individualized care can sometimes fall short in large facilities designed to accommodate varying levels of health challenges.
In summary, this compilation paints an intricate picture wherein experiences with the nursing facility range broadly from profoundly negative encounters steeped in disrespectful treatment to uplifting narratives characterized by genuine attentiveness and emotional supportfulness among workers. These conflicting perspectives underscore an urgent need for systemic improvements targeting enhanced training for all levels of staff, more robust internal communication protocols to ensure dignified treatment of every resident, along with mechanisms facilitating timely responses especially during critical hours such as night shifts when staffing may be leaner than during busier daytime periods. As families weigh options for rehabilitation or long-term care facilities for their loved ones’ futures based on these accounts, they must proceed cautiously while carefully considering both sides illustrated through these testimonials.
105 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style. Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents. Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (13 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Benedictine Health Center Innsbruck in New Brighton, MN is an assisted living community that offers a wide range of amenities and care services to fulfill the needs and desires of its residents. The community ensures a comfortable and convenient lifestyle by providing various on-site activities such as gaming rooms, fitness rooms, a small library, and a computer center. Residents can also enjoy the beautiful outdoor spaces including gardens and common areas.
The community offers fully furnished apartments with private bathrooms, air-conditioning, and access to cable or satellite TV. The dining experience at Benedictine Health Center Innsbruck is exceptional with restaurant-style dining provided for each meal. Special dietary restrictions are accommodated for those with diabetes diets or specific dietary needs.
Residents benefit from an array of care services including 24-hour call system, assistance with activities of daily living such as bathing, dressing, and transfers. The staff also provides medication management to ensure the well-being of all residents. Mental wellness programs are available to support emotional health and well-being.
Benedictine Health Center Innsbruck understands the importance of social engagement and offers a variety of activities to keep residents active and entertained. These include on-site activities organized by the community as well as day trips organized by residents themselves or through local organizations. Fitness programs help residents maintain their physical health while concierge services cater to their individual needs.
The community is conveniently located near various amenities including cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals. Transportation arrangements are made both for non-medical purposes such as shopping or social outings and for medical appointments.
At Benedictine Health Center Innsbruck in New Brighton, MN, residents can enjoy a comfortable assisted living environment where their needs are met and they can engage in fulfilling activities while being surrounded by a supportive community.
This part of New Brighton, Minnesota offers a convenient and well-equipped location for senior living. With numerous physician offices, clinics, and hospitals within a short distance, residents have easy access to healthcare services. There are also plenty of dining options including Cowboy Jack's and Noodles & Company, as well as cafes like Starbucks and Caribou Coffee for socializing with friends. Several parks such as Silverwood Park and Central Park Playground provide opportunities for outdoor activities and leisurely walks. Additionally, pharmacies like Walgreens and CVS are nearby for medication needs. The area is also served by public transportation from the Minnesota State Fair Transit Hub, providing easy access to other parts of the city. Overall, this part of New Brighton offers a diverse range of amenities to support a comfortable and active senior lifestyle.
Benedictine Health Center Innsbruck is located at 1101 Black Oak Drive, New Brighton, MN 55112 in Ramsey County, Minnesota
Benedictine Health Center Innsbruck on seniors.fyi includes 11 photos including images showing outdoors, healthcare, caregiver, outdoor, wheelchair, garden, building, entrance, and more.
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