The Harbors Senior Living of Fridley

Pros

• Many family members expressed satisfaction with the care their loved ones received at The Harbors, highlighting improvements in staffing and overall management.
• Residents appreciate the efforts of staff who take a personal interest in them, fostering a positive environment and community feel.
• Families noted that the Director of Nursing and management have been responsive and approachable, providing peace of mind during their loved ones' transition.
• Several reviewers commented positively on the quality of meals served at the facility, describing them as appetizing and well-prepared.
• The community has been praised for its welcoming atmosphere, with decorations creating a pleasant environment for residents.
• Residents have reported making new friends and enjoying social interactions within the community, contributing to their overall happiness.
• Families felt supported throughout the move-in process, appreciating the time taken by staff to answer questions and provide assistance.

Cons

• The facility has consistently fallen short of expectations regarding care and cleanliness over the past two years.
• Residents often experience soiled clothing and bedding, with calls for help going unanswered.
• The communal areas are unsanitary and have unpleasant odors, creating a negative environment.
• High staff turnover contributes to inconsistent care, and many staff members appear bored and inattentive.
• The food served is institutionalized, unappetizing, and lacks proper nutrition for residents.
• Communication from management is poor, leading to frustrations about supply shortages and care updates.
• There are frequent reports of rude behavior from aides who seem disengaged from their jobs.
• Serious safety issues occur with transportation services, including late arrivals for appointments and inadequate wheelchair security.
• Many families feel compelled to report concerns to state ombudsmen due to the quality of care provided at the facility.

Review

Concerns and Praise for The Harbors Senior Living Facility: A Comprehensive Review

The Harbors Senior Living facility has garnered mixed reviews from families of residents, revealing a spectrum of experiences that reflect both commendable care and significant challenges. Over the past two years, numerous concerns have been raised about the quality of care provided. While some families reported satisfactory experiences after recent improvements, others highlighted persistent issues that detracted from the overall wellbeing of residents. This uneven quality raises questions about management effectiveness and the environment fostered within the facility.

Among the most frequently mentioned problems were unsanitary conditions and inadequate attention to basic hygiene. Residents' clothing and bedding were reportedly soiled often, leaving family members concerned about their loved ones’ comfort and dignity. Many visitors spoke of unpleasant odors permeating communal areas upon entry, contributing to a perception that cleanliness was not a priority at The Harbors. Such conditions understandably alarm families seeking suitable accommodations for their loved ones, especially those with heightened medical needs.

Staff turnover emerged as another crucial factor affecting service quality at The Harbors. High turnover rates can destabilize any workplace; in this context, they directly impact patient care and continuity. Although some caregivers demonstrated compassion and commitment to their roles, reports indicated that many staff members appeared disengaged or inattentive, potentially due to poor leadership or morale within the facility. Families pointed out that effective administration is critical for maintaining a positive culture where staff feel valued and empowered to provide high-quality care.

Conversely, several reviews expressed satisfaction with more recent changes indicating improved circumstances within The Harbors community. New hires in key positions such as Director of Nursing and Activity Director have been welcomed by family members who believe these shifts resulted in enhanced care levels for residents. Testimonials highlighted joyous interactions between staff members and residents as evidence of an increasingly supportive community atmosphere that prioritizes engagement through programs focused on wellness and socialization.

While feedback varies greatly across different families’ experiences, it’s evident that communication—or lack thereof—played a significant role in how care was perceived at The Harbors. Instances were cited where important information regarding supplies or resident needs was not conveyed promptly or clearly enough to family members, leading to frustration among caregivers trying to advocate for their loved ones effectively. Conversely, families also shared instances where proactive communication from staff instilled confidence in them regarding their relatives' well-being.

Despite valid criticisms regarding cleanliness and staffing consistency over time, many families maintained an optimistic outlook about The Harbors based on personal interactions with dedicated individuals in leadership roles who made meaningful efforts toward improvement. Positive remarks praised specific aides who formed personal connections with residents while managing complex needs; these anecdotes contributed counterbalance against negative overall impressions notable among other residents’ experiences.

In conclusion, potential residents considering The Harbors Senior Living must weigh both sides carefully: joyful testimonials alongside grave warnings address concerns around hygiene practices, staffing challenges pertaining to management approaches impacting employee culture directly influencing resident care standards evidenced throughout countless narratives shared by family visitors alike operating under varying degrees of expectation during short- or long-term stays alike proves crucial when looking into suitable living arrangements ensuring all seniors receive utmost respect alongside personalized attention deserved within assisted living settings today moving forward seeking excellence amidst complexities faced widely across different communities nationwide 2023!

This area of Fridley, Minnesota offers a variety of amenities for seniors looking to settle in a convenient and bustling neighborhood. With several dining options such as McDonald's, Cowboy Jack's, and Steele & Hops within a short distance, residents can easily enjoy meals out with friends or family. Close proximity to pharmacies like Walgreens and CVS ensures easy access to necessary medications and healthcare supplies. Additionally, there are multiple nearby physicians' offices and hospitals including Fairview Fridley Clinic and Unity Hospital for medical needs. For leisure activities, residents can visit nearby parks like Silverwood Park or Twin Lake Beach Park for outdoor recreation. The area also boasts cafes like Starbucks and Caribou Coffee for socializing over a cup of coffee. Furthermore, entertainment options include theaters like AMC Rosedale 14 for enjoying the latest films. Overall, this part of Fridley provides a well-rounded community for seniors seeking convenience and accessibility in their daily lives.

Restaurants

• McDonald's (0.5 miles)
• Cowboy Jack's (2.1 miles)
• Steele & Hops (2.6 miles)
• Route 47 Pub And Grub (3.2 miles)
• Tony Jaro's River Garden (3.6 miles)
• McDonald's (3.6 miles)
• Hibachi Grill & Supreme Buffet (3.6 miles)

Physicians

• Fairview Fridley Clinic (1.3 miles)
• Eye Care Center (1.6 miles)
• Fairview Clinics (2.1 miles)
• Aesthetic Reconstructive Plastic Surgery (3 miles)
• Cardiovascular Systems (3.4 miles)
• Eyeklinic of Edinburgh (3.8 miles)
• Northtown Mall (4.3 miles)

Places of Worship

• Fridley United Methodist Church (1.5 miles)
• Elim Church Center (4.4 miles)
• North Heights Lutheran Church (4.5 miles)
• Shepherd of the Hills Lutheran Church (6.4 miles)
• Westminster Presbyterian Church (6.5 miles)

Pharmacies

• Walgreens (1.5 miles)
• Park Nicollet Clinic (2 miles)
• CVS Pharmacy (2.2 miles)
• Walgreens (2.9 miles)
• Walgreens (3.3 miles)
• Walgreens (3.5 miles)
• CVS Pharmacy (3.8 miles)

Parks

• Silverwood Park (2.2 miles)
• Twin Lake Beach Park (4.1 miles)
• Boom Island Park (5 miles)
• North Loop Dog Park (5.4 miles)
• Pinebrook Park (5.4 miles)
• Mill Ruins Park (5.9 miles)
• Gateway Dog Park - Off-Leash Play Area (6.5 miles)

Hospitals

• Unity Hospital (2.8 miles)
• Regency Hospital (6.1 miles)
• Hennepin County Medical Center (6.4 miles)
• Csc Gi Lab (6.5 miles)
• University of Minnesota Medical Center - East Bank Campus (6.6 miles)

Cafes

• Starbucks (2.8 miles)
• Caribou Coffee (3.6 miles)
• Starbucks (5.6 miles)
• Starbucks (6 miles)
• Caribou Coffee (6.6 miles)

Theaters

• AMC Rosedale 14 (5.8 miles)
• AMC Coon Rapids 16 (6.1 miles)