Centracare Health Paynesville Koronis Manor
Save200 First Street West, Paynesville, MN 56362
For more information about senior living options: (844) 490-3973
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Tamara and her team showed great professionalism and provided a very personalized experience. The care was quick, competent, and compassionate, leaving the couple happy and pain free. The ER staff, including the nurses and a doctor, were amazing - very attentive and kept the patient updated on the plan for care. The care on September 12, 2024, was above and beyond, with all staff being helpful, caring, and efficient. Paynesville ER was efficient, caring, respectful, and listened to the concerns of both patients.
The staff were judgmental, rude, and pushy, and treated the patient as if they were less than. The ER failed to perform basic assessments (vital signs) and did not provide appropriate care for mental health concerns. Infant care was mishandled, with multiple failed IV attempts, inadequate equipment, and poor bedside manner. Patients waited for hours without being seen despite reports of a full house. Phone calls to the facility were unprofessional, including being hung up on. Some doctors were accused of dismissing patients and not listening to their concerns. The facility was not recommended for medical or mental health care. Billing was sent without adequate care or apology, leaving the patient dissatisfied.The collection of reviews about the Paynesville Emergency Room paints a picture of a facility that can deliver exceptional, compassionate care in some moments, while at other times struggles with communication, pace, and bedside manner. On the positive side, there are vivid accounts of clinicians and nurses going above and beyond to make patients feel personally cared for. One reviewer praised Tamara and her team for their professionalism and warmth, describing the experience as personalized and almost like being cared for by friends. This account notes that the care was quick, competent, and, importantly, that the patient left pain-free. The warmth extended to an interaction at the end of care, when a front-desk issue was corrected and the overall exit felt friendly and reassuring.
Beyond that story of warmth, another set of experiences underscores the very real variability in what patients encounter. A separate review describes a February 2024 ER visit during a mental health crisis, where the patient felt judged, dismissed, and ultimately not treated with the care they expected. The nurse's body language - arms crossed, a directive to see their doctor - was interpreted as a lack of concern, and crucial measurements like blood pressure and temperature were reportedly not taken. The patient felt they were left without meaningful care or diagnosis, resulting in leaving the facility and later receiving a bill without any apparent apology or resolution from CentraCare. This narrative highlights a concern that the ER might not always provide timely or appropriate care for mental health needs, and it reflects a broader fear among some patients that their health concerns are not being heard or addressed.
Several reviews focus on pediatric care and express strong concerns about infant and child emergencies. One parent described a harrowing experience in which nine veins were attempted to access blood and IV lines for an infant, performed by multiple staff members who appeared inexperienced and ill-equipped. The parent felt that the infant's bedside manner and parental rights were not respected, and they reported that the unit failed to listen to parental concerns. The fear and frustration were amplified by the sense that the infant required better, more specialized tools and clearer communication, and the reviewer ultimately chose not to pursue further care in that setting, driving the child home themselves.
Waiting times and triage also emerge as recurrent themes. A number of reviews describe long waits and perceived inconsistencies in how "full" the emergency department actually was. One reviewer waited three hours without being seen, despite the impression that the parking lot wasn't crowded and the ED was not overwhelmed. The discrepancy between the stated "full house" status and the experience of waiting patients fueled a sense of mismanagement or miscommunication, contributing to frustration and a sense that patient needs were not being prioritized in a timely fashion.
There were, however, several commendations for exemplary care. A review dated November 19, 2024, highlighted amazing nurses and a doctor in the ER who were very attentive and kept the patient updated on plans and thinking. Another review spoke of highly effective, compassionate care for a husband on September 12, 2024, noting that the entire staff was helpful, caring, and efficient from arrival through transfer to Monticello. In these instances, the team was described as going "above and beyond" and as embodying the kind of care that many patients associate with a well-functioning ER - clear communication, warmth, and a coordinated effort to move the patient along safely and respectfully.
Yet other accounts voice significant concerns about core elements of care and communication. Some reviewers describe doctors who were dismissive or who appeared uninterested in listening to what was wrong, urging patients to rely on chart entries rather than engaging in a dialogue about symptoms. The sentiment is that when patients feel unheard or dismissed, trust erodes quickly, and the experience shifts from seeking help to seeking validation of a problem that feels urgent. There are even calls for more listening, more patient-centered conversation, and a stronger commitment from clinicians to explore suspicious or non-obvious issues rather than prematurely concluding that nothing is wrong.
In addition to clinical care concerns, logistics and patient experience factors surface as well. One reviewer called out delays in responding when contacting the center by phone, including an incident where a call was answered and then abruptly disconnected. Another patient recounted a separate visit where the transfer to another facility occurred after a difficult experience in the emergency room, with a sense that the care team could have communicated more effectively about the reasons for transport and the timeline. A parent also voiced frustration about the sense that infant care was being treated as a practice scenario rather than a genuine medical encounter, underscoring the importance of refreshers and updated equipment when dealing with very small patients.
Across the spectrum, the Paynesville ER appears to be a place where healing moments and healing frustrations coexist. On one hand, there are vivid testimonials of compassionate, capable clinicians who listen, diagnose thoughtfully, and treat with empathy, leaving patients feeling cared for and relieved. On the other hand, there are persistent concerns about how triage is conducted, how waits are managed, and how well the staff communicates with patients who are anxious, in pain, or facing mental health crises. The recurring threads suggest that improvements in listening, timely vitals and assessments, pediatric equipment and training, and consistent compassionate communication could transform many of these experiences from frustrating or frightening to consistently reassuring. In the end, the reviews present a nuanced portrait: moments of outstanding care set against a backdrop of operational and relational gaps that some patients feel strongly need closing.
51 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Centracare Health Paynesville Koronis Manor is an assisted living community located in Paynesville, MN. Our community provides a comfortable and safe environment for seniors who require assistance with activities of daily living.
Our residents can enjoy a variety of amenities to enhance their quality of life. They have access to a beauty salon for grooming and pampering, as well as cable or satellite TV in their private rooms for entertainment. Community operated transportation is available for easy and convenient travel. A computer center is also provided for residents to stay connected with loved ones or pursue personal interests.
We offer delicious meals served in a restaurant-style dining room, taking into consideration any special dietary restrictions residents may have. Additionally, our residents have the option of using the kitchenette in their fully furnished rooms if they prefer to prepare their own meals.
There are plenty of recreational activities available within our community to keep our residents engaged and active. We have a fitness room where residents can exercise and maintain their physical health. A gaming room is also provided for mental stimulation and social interaction.
For those who enjoy spending time outdoors, we have a beautiful garden and outdoor space where residents can relax and enjoy nature. Our small library offers a quiet space for reading or participating in book clubs.
At Centracare Health Paynesville Koronis Manor, we prioritize the well-being of our residents. We provide 24-hour supervision along with assistance with daily activities such as bathing, dressing, and transfers. Our staff also assist with medication management and meal preparation according to individual needs including diabetic diets and special dietary restrictions.
Transportation arrangements are made for non-medical purposes as well as transportation to doctors' appointments when needed. Residents also have access to a wellness center that promotes mental wellness through various programs.
We understand the importance of staying connected in today's digital age, which is why we offer Wi-Fi/high-speed internet throughout our community.
Our convenient location offers easy access to nearby amenities. There are cafes, parks, pharmacies, restaurants, places of worship, and hospitals located within close proximity to our community.
At Centracare Health Paynesville Koronis Manor, we strive to create a warm and welcoming environment where seniors can thrive and receive the care they need while enjoying a fulfilling lifestyle.
Centracare Health Paynesville Koronis Manor is located at 200 First Street West, Paynesville, MN 56362 in Stearns County, Minnesota
Centracare Health Paynesville Koronis Manor on seniors.fyi includes 5 photos including images showing healthcare, interior, office, workspace, lighting, building, entrance, outdoor, and more.
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