Mission Nursing Home
Save3401 East Medicine Lake Boulevard, Plymouth, MN 55441
For more information about senior living options: (844) 490-3973
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A steady stream of troubling testimonies paints a picture of a facility residents and their families are urged to scrutinize closely. Across multiple reviews, families express a deeply troubling mix of neglect, mistreatment, and a troubling pattern of inconsistent or nonexistent communication about a resident's condition. Several reviewers emphasize that if you visit, you should observe carefully, document what you see, and report anything that seems off. The overarching tone is that the place can feel dishonest, neglectful, and focused on money rather than the welfare of those who live there, especially for residents who cannot speak or move independently.
A common thread concerns safety and daily care for residents who are unable to advocate for themselves. Reviewers describe people being left unattended for hours, left in bed or in rooms without the level of monitoring one would expect for someone who cannot move or communicate their needs. There are references to bed-bound residents suffering from bedsores or infections that allegedly went untreated, and to residents being found in states of distress or discomfort that were not promptly addressed. Several accounts complain that call bells or alert systems were ignored or that staff would delay responding, sometimes rehearsing the neglect by noting staff appearing to catch up on personal tasks (like charting) while residents waited for help.
Accounts of abuse, intimidation, and coercive behavior are particularly stark. One reviewer described witnessing emotional abuse within a veteran residents' group, including a supervisor's threats or belittling behavior that treated the men involved as if they were children. Another, more severe claim involved a direct accusation of physical discipline, with a reviewer alleging that a beat with a belt occurred in front of others. These testimonies are supported by warnings from other reviewers to report such conduct to authorities and to document everything; one message specifically urged readers to "document" and to "say something." The emotional toll of these experiences extends beyond immediate safety concerns to reflect a broader fear that residents are being controlled or punished rather than cared for.
Discrimination and bias also figure prominently in several reviews. A number of reviewers allege prejudice and favoritism among staff, with claims that responses to call lights or requests for assistance varied by who was asking or who happened to be on duty. One account explicitly states that white male staff were favored and that residents could be disadvantaged as a result. Complaints about staff delaying or avoiding communication with families - sometimes in the name of charting or administrative duties - are tied to allegations of unequal treatment and a hostile environment for those who are not able to defend themselves.
There are serious claims about the facility's accountability and reaction to complaints. In at least one instance, a reviewer asserts that they were told by the administration that they were lying after reporting concerns, and there are mentions of an ongoing investigation or formal complaint with Adult Protective Services. An update accompanying the reviews claims that the facility was indeed reported to Adult Protective Services, with one reviewer stating that abuse observed by their own eyes contributed to the decision to pursue external oversight. The connected sentiment is one of fear that poor treatment could be hidden or minimized unless families are vigilant and persistent in reporting what they observe.
Interwoven with the negative testimonies are occasional counterpoints reflecting more positive experiences. A few reviewers speak of a "beautiful area" and outdoor spaces, some praising staff for being knowledgeable, kind, and compassionate. One review describes a loved one who felt well cared for and content for many years, emphasizing personal interactions with nurses and staff who provided support during difficult periods, including after a death. Another voice suggests that the facility could do better and that with effort, improvements are possible, signaling that not all experiences are uniformly negative and that quality and responsiveness may vary by time or by individual caregivers.
Taken together, the reviews present a complex and unsettled portrait of care at this facility. The most urgent themes center on safety and neglect for residents who cannot voice their needs, allegations of abuse and coercion, concerns about discriminatory behavior and unequal treatment, and patient and family experiences with inconsistent or incomplete communication. For families considering this facility, the prevailing message is to proceed with extreme vigilance: visit frequently, document carefully, speak up about any concerns, and be prepared to involve external authorities if you observe signs of mistreatment. If you do decide to engage with this facility, it may be wise to insist on clear care plans, regular, documented updates, and immediate access to administrators to address any questions or red flags as they arise.
The Mission Nursing Home in Plymouth, MN offers a comprehensive range of amenities and care services to provide residents with a comfortable and fulfilling lifestyle. The community features a beauty salon, allowing residents to pamper themselves and feel their best. Cable or satellite TV is available in each resident's room for their entertainment. Community operated transportation ensures that residents can easily get around town for errands or social activities.
For those who wish to stay connected with the digital world, there is a computer center equipped with Wi-Fi/high-speed internet access. The dining room offers restaurant-style dining, where residents can enjoy delicious meals prepared and served by the staff. Housekeeping services ensure that residents live in a clean and tidy environment.
Residents have various recreational options at Mission Nursing Home. The fitness room allows individuals to engage in physical activity and maintain their well-being. A gaming room provides opportunities for friendly competition and leisurely entertainment. The small library offers a peaceful space for reading and relaxation.
Outdoor space including a garden allows residents to enjoy fresh air, nature, and potentially participate in gardening activities if desired. Move-in coordination is provided to assist new residents in transitioning smoothly into their new home.
In terms of care services, 24-hour call system and supervision are available to ensure the safety and well-being of all residents at all times. Trained staff members are ready to provide assistance with activities of daily living such as bathing, dressing, and transfers.
Residents with special dietary needs will be accommodated with diabetes diet options and special dietary restrictions considered during meal preparation and service. Medication management is provided for those who require assistance in organizing their medications.
The community also places emphasis on mental wellness through its mental wellness program designed to support residents' emotional health. Transportation arrangements are made for non-medical purposes as well as transportation to doctors' appointments when necessary.
Concierge services are available for any additional assistance or information needed by the residents. Fitness programs keep individuals physically active, and planned day trips provide opportunities for exploration and social engagement. Resident-run activities encourage community involvement and the development of friendships. Scheduled daily activities ensure that there is always something interesting happening within the community.
The Mission Nursing Home in Plymouth, MN benefits from its proximity to various amenities in the surrounding area. Nearby cafes, parks, pharmacies, physicians, restaurants, places of worship, and hospitals provide convenient access to additional services and opportunities for residents. With its range of amenities and care services, Mission Nursing Home offers a nurturing environment where residents can thrive and enjoy their retirement years.
Mission Nursing Home is located at 3401 East Medicine Lake Boulevard, Plymouth, MN 55441 in Hennepin County, Minnesota
Mission Nursing Home on seniors.fyi includes 6 photos including images showing nature, landscaping, trees, water, outdoors, park, outdoor, urban, and more.
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