Mission Nursing Home

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Mission Nursing Home

3401 East Medicine Lake Boulevard, Plymouth, MN 55441

For more information about senior living options: (844) 490-3973

2.7 from 15 reviews
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Skilled Nursing Facility

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    Overall Review of Mission Nursing Home

    Pros

    • pro The area is described as beautiful and relaxing, with BBQs for family and friends.
    • pro French Park is described as an exciting place for outdoor activities.
    • pro The staff are described as great, knowledgeable, and kind.
    • pro The staff are described as very kind, compassionate, and helpful, showing genuine care for residents.
    • pro One family notes that the resident was happy and well taken care of, praising the staff for their kindness and care.

    Cons

    • pro The facility is dishonest, neglectful, and money-hungry, with staff who lie to residents and families.
    • pro The staff are awful, especially the supervisors, and concerns were reported to Adult Protective Services.
    • pro Abuse and horrible treatment were witnessed toward residents, including a patient who died after mistreatment.
    • pro The facility is not a good hospital, with unclear medication use and uncertain recovery timelines.
    • pro The staff are prejudiced and play favorites; call lights are ignored and residents are left waiting.
    • pro Residents are left unattended for hours, sometimes naked and soiled, and not properly cared for.
    • pro The administration is accused of lying and of discriminatory behavior toward families.
    • pro The facility appears to be driven by money, with misrepresented wound healing and dangerous bedsores.
    • pro Non-ambulatory residents may not receive proper care, and updates are inconsistent or untrustworthy.
    • pro There is emotional abuse of residents in group settings, with demeaning treatment and threats.

    Review

    A steady stream of troubling testimonies paints a picture of a facility residents and their families are urged to scrutinize closely. Across multiple reviews, families express a deeply troubling mix of neglect, mistreatment, and a troubling pattern of inconsistent or nonexistent communication about a resident's condition. Several reviewers emphasize that if you visit, you should observe carefully, document what you see, and report anything that seems off. The overarching tone is that the place can feel dishonest, neglectful, and focused on money rather than the welfare of those who live there, especially for residents who cannot speak or move independently.

    A common thread concerns safety and daily care for residents who are unable to advocate for themselves. Reviewers describe people being left unattended for hours, left in bed or in rooms without the level of monitoring one would expect for someone who cannot move or communicate their needs. There are references to bed-bound residents suffering from bedsores or infections that allegedly went untreated, and to residents being found in states of distress or discomfort that were not promptly addressed. Several accounts complain that call bells or alert systems were ignored or that staff would delay responding, sometimes rehearsing the neglect by noting staff appearing to catch up on personal tasks (like charting) while residents waited for help.

    Accounts of abuse, intimidation, and coercive behavior are particularly stark. One reviewer described witnessing emotional abuse within a veteran residents' group, including a supervisor's threats or belittling behavior that treated the men involved as if they were children. Another, more severe claim involved a direct accusation of physical discipline, with a reviewer alleging that a beat with a belt occurred in front of others. These testimonies are supported by warnings from other reviewers to report such conduct to authorities and to document everything; one message specifically urged readers to "document" and to "say something." The emotional toll of these experiences extends beyond immediate safety concerns to reflect a broader fear that residents are being controlled or punished rather than cared for.

    Discrimination and bias also figure prominently in several reviews. A number of reviewers allege prejudice and favoritism among staff, with claims that responses to call lights or requests for assistance varied by who was asking or who happened to be on duty. One account explicitly states that white male staff were favored and that residents could be disadvantaged as a result. Complaints about staff delaying or avoiding communication with families - sometimes in the name of charting or administrative duties - are tied to allegations of unequal treatment and a hostile environment for those who are not able to defend themselves.

    There are serious claims about the facility's accountability and reaction to complaints. In at least one instance, a reviewer asserts that they were told by the administration that they were lying after reporting concerns, and there are mentions of an ongoing investigation or formal complaint with Adult Protective Services. An update accompanying the reviews claims that the facility was indeed reported to Adult Protective Services, with one reviewer stating that abuse observed by their own eyes contributed to the decision to pursue external oversight. The connected sentiment is one of fear that poor treatment could be hidden or minimized unless families are vigilant and persistent in reporting what they observe.

    Interwoven with the negative testimonies are occasional counterpoints reflecting more positive experiences. A few reviewers speak of a "beautiful area" and outdoor spaces, some praising staff for being knowledgeable, kind, and compassionate. One review describes a loved one who felt well cared for and content for many years, emphasizing personal interactions with nurses and staff who provided support during difficult periods, including after a death. Another voice suggests that the facility could do better and that with effort, improvements are possible, signaling that not all experiences are uniformly negative and that quality and responsiveness may vary by time or by individual caregivers.

    Taken together, the reviews present a complex and unsettled portrait of care at this facility. The most urgent themes center on safety and neglect for residents who cannot voice their needs, allegations of abuse and coercion, concerns about discriminatory behavior and unequal treatment, and patient and family experiences with inconsistent or incomplete communication. For families considering this facility, the prevailing message is to proceed with extreme vigilance: visit frequently, document carefully, speak up about any concerns, and be prepared to involve external authorities if you observe signs of mistreatment. If you do decide to engage with this facility, it may be wise to insist on clear care plans, regular, documented updates, and immediate access to administrators to address any questions or red flags as they arise.

    Features

    Housing

    • 90 resident community capacity 90 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Minneapolis-St Paul International (14 miles away) Minneapolis-St Paul International (14 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Mission Nursing Home in Plymouth, MN offers a comprehensive range of amenities and care services to provide residents with a comfortable and fulfilling lifestyle. The community features a beauty salon, allowing residents to pamper themselves and feel their best. Cable or satellite TV is available in each resident's room for their entertainment. Community operated transportation ensures that residents can easily get around town for errands or social activities.

    For those who wish to stay connected with the digital world, there is a computer center equipped with Wi-Fi/high-speed internet access. The dining room offers restaurant-style dining, where residents can enjoy delicious meals prepared and served by the staff. Housekeeping services ensure that residents live in a clean and tidy environment.

    Residents have various recreational options at Mission Nursing Home. The fitness room allows individuals to engage in physical activity and maintain their well-being. A gaming room provides opportunities for friendly competition and leisurely entertainment. The small library offers a peaceful space for reading and relaxation.

    Outdoor space including a garden allows residents to enjoy fresh air, nature, and potentially participate in gardening activities if desired. Move-in coordination is provided to assist new residents in transitioning smoothly into their new home.

    In terms of care services, 24-hour call system and supervision are available to ensure the safety and well-being of all residents at all times. Trained staff members are ready to provide assistance with activities of daily living such as bathing, dressing, and transfers.

    Residents with special dietary needs will be accommodated with diabetes diet options and special dietary restrictions considered during meal preparation and service. Medication management is provided for those who require assistance in organizing their medications.

    The community also places emphasis on mental wellness through its mental wellness program designed to support residents' emotional health. Transportation arrangements are made for non-medical purposes as well as transportation to doctors' appointments when necessary.

    Concierge services are available for any additional assistance or information needed by the residents. Fitness programs keep individuals physically active, and planned day trips provide opportunities for exploration and social engagement. Resident-run activities encourage community involvement and the development of friendships. Scheduled daily activities ensure that there is always something interesting happening within the community.

    The Mission Nursing Home in Plymouth, MN benefits from its proximity to various amenities in the surrounding area. Nearby cafes, parks, pharmacies, physicians, restaurants, places of worship, and hospitals provide convenient access to additional services and opportunities for residents. With its range of amenities and care services, Mission Nursing Home offers a nurturing environment where residents can thrive and enjoy their retirement years.

    Nearby Places of Interest

    Parks

    • French Regional Park (0.5 miles)
    • Parkers Lake Park (2.9 miles)
    • Twin Lake Beach Park (4.5 miles)
    • Plymouth Dog Park (4.5 miles)
    • Churchill Farms Residents' Park (4.7 miles)
    • Aquila Park (5.3 miles)
    • Dakota Dog Park (5.4 miles)

    Pharmacies

    • Walgreens (1.4 miles)
    • CVS Pharmacy (2.2 miles)
    • HyVee Pharmacy (2.3 miles)
    • Walgreens (2.4 miles)
    • Walgreens (2.8 miles)
    • CVS Pharmacy (3.3 miles)
    • CVS Pharmacy (3.7 miles)

    Restaurants

    • Sunshine Factory Bar & Grill (1.4 miles)
    • McDonald's (1.5 miles)
    • Pub 42 (2.5 miles)
    • Culver's (2.8 miles)
    • BLVD Kitchen & Bar (3.2 miles)
    • Olive Garden (3.2 miles)
    • Taco Bell (3.4 miles)

    Physicians

    • Minnesota Gastroenterology PA (2.7 miles)
    • Partners In Pediatrics (3.4 miles)
    • Northwest Family Physicians PA (3.8 miles)
    • Ellgaard Annemarie Park Nicollet Clinic Carlson Parkway Minnetonka (3.9 miles)
    • Northwest Family Physicians Plymouth (4.2 miles)
    • Metropolitan Dermatology & Cutaneous Surgery PA (5 miles)
    • Northstar Pain Care Clinic (5.4 miles)

    Hospitals

    • Plymouth Surgery Center (2.7 miles)
    • Regency Hospital (4.8 miles)
    • Park Nicollet Methodist Hospital (6.8 miles)

    Places of Worship

    • Elim Church Center (4.5 miles)
    • St Therese of Deephaven (6.9 miles)
    • Shepherd of the Hills Lutheran Church (7.3 miles)

    Cafes

    • Caribou Coffee (4.9 miles)
    • Angel Food Bakery & Coffee Bar (5.2 miles)
    • Starbucks (5.7 miles)
    • Spyhouse Coffee (7.6 miles)
    • Dunn Brothers Coffee (7.7 miles)

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