Good Samaritan Ambassador in New Hope, MN
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8100 Medicine Lake Road, New Hope, MN 55427
For more information about senior living options: (844) 490-3973
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The facility has the cutest birds and fish inside. They allow residents to have bird feeders outside. Residents enjoy bingo and a variety of social events like happy hour. The staff are trustworthy, respectful, kind, caring, and loving. The facility is clean, well-maintained, and feels welcoming. The dining area is clean and organized, with high-quality, plentiful meals. The staff know residents by name and respond promptly to concerns. The center is fantastic, friendly, and engaging with many activities.
One reviewer warned not to send a family member there, citing an abusive staffer who ignored a call light and no timely intervention. Several reviewers described the staff as overworked and unhappy, with a crazy patient-to-employee ratio and high turnover. A reviewer reported food that was often cold and served inconsistently, sometimes on paper plates. Multiple accounts mentioned bed bugs or scabies and overall cleanliness issues. The facility's communication with families was atrocious, with updates and care conferences nonexistent and endless phone rings. There was a report of discharging a drugged elderly patient with an open wound and no follow-up care. Therapy assessments were described as incompetent or not aligned with hospital recommendations, and sessions were not held as scheduled. The heat was out for two days without repair. A reviewer claimed the home study was incomplete and inaccurate, and that staff wanted to keep a patient to collect money.Good Samaritan Ambassador in New Hope, Minnesota is best suited for families seeking a warm, community-centered setting where residents are known by name, engaged in frequent activities, and cared for with visible compassion. This is a facility that rewards visits and involvement, with residents often seen enjoying bingo, music, and varied programming in a clean, homey environment. It fits well for seniors who value a small- to mid-size atmosphere, where staff interaction feels personal, and who appreciate accessible amenities such as an atrium, library, dining spaces, and a sense that the staff genuinely knows the residents. It is also a practical choice for families prioritizing transitional or rehabilitative care in a facility that emphasizes daily routines, social connection, and attentive daily living support.
Those considering alternatives should note that this community may not be the right fit for every situation. If critical needs include consistently high staffing levels with zero turnover, or an environment with perfectly uniform quality across all shifts, other campuses with larger scale resources may offer more robust medical oversight. Families facing stringent expectations about flawless communication and rapid, formalized incident follow-up may encounter inconsistent experiences here, as reviews indicate a wide spread in responses and accountability. For those with serious medical complexity, aggressive PT/OT timelines, or concerns about potential care gaps, evaluating options with a proven track record in intensive clinical management could be advisable. Budget sensitivity is another factor; some find the price point high relative to perceived value, so cost-conscious families may want to compare alternatives.
The strongest pros center on the human side of care: genuinely caring staff who know residents well, a consistently clean and pleasant environment, and a robust menu and activities calendar that keeps residents socially and mentally engaged. The facility's smaller footprint and intimate setting foster a sense of belonging, with amenities like an open dining area, on-site nurse coverage during the day, and after-hours on-call support. Residents can enjoy a variety of daily events - music, games, and faith-based activities - and there is real competence in the infrastructure that supports independent living within an assisted framework. The living spaces, many with living rooms and kitchen nooks, coupled with visible caregiver attentiveness, create a reassuring baseline of comfort and safety that many families prioritize when selecting care.
Yet the cons voiced in reviews cannot be ignored. Several accounts describe staffing challenges - overwork, turnover, and uneven management responsiveness - that ripple into perceived care quality and communication with families. Instances of neglect or inconsistent problem resolution, and alarming anecdotes about safety and housekeeping lapses, punctuate the positive picture. Reports about food quality fluctuating, and about therapy or medical oversight not meeting expectations, further complicate the decision for families needing rock-solid reliability. While some residents and families sing praise, these outlier experiences underscore a real risk that the quality of daily care can vary by shift, leadership changes, and individual caregivers.
These pros and cons must be weighed against each other with a practical lens. The community delivers a high-touch, neighborly feel that can be a meaningful antidote to isolation, and the social calendar often translates into tangible improvements in mood and engagement for many residents. However, the potential downsides - the possibility of uneven care, communication gaps, and, in some cases, documented safety and cleanliness concerns - mean this option aligns best with families that can conduct thorough due diligence, ask pointed questions about staffing, and remain actively involved in care planning and reviews. The best-fit resident is someone who thrives in a personable, interactive environment and whose family can monitor and participate in ongoing care decisions.
Bottom line: Good Samaritan Ambassador is a strong choice for families prioritizing a personal, activity-rich setting with caring staff and a home-like atmosphere. It works best when willingness to engage with staff, participate in care planning, and observe operations is high. For families prioritizing flawless consistency in medical oversight, rapid problem resolution, or a uniformly pristine safety record, there are legitimate reasons to explore alternatives. Prospective residents should schedule multiple visits, speak with current families, and probe staffing patterns, response times, and meal/service quality across different days and shifts. In the right match, the warmth, everyday engagement, and attentive culture can offer genuine peace of mind; in a less forgiving match, the gaps highlighted by some reviews warrant caution and comparison with other options.
77 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (12 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Good Samaritan Ambassador in New Hope, MN is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to its residents. With a focus on providing a comfortable and fulfilling lifestyle, this community ensures that every resident's needs are met.
Residents at the Good Samaritan Ambassador can enjoy various amenities such as a beauty salon, fitness room, gaming room, small library, and outdoor space. The fully furnished apartments offer privacy with private bathrooms and include cable or satellite TV, telephone, and Wi-Fi/high-speed internet access. Housekeeping services are provided to ensure a clean and organized living environment.
Meals are served restaurant-style in the dining room where residents can choose from a variety of delicious dishes prepared by professional chefs. Special dietary restrictions are accommodated for those with specific needs such as diabetes diets or special dietary restrictions.
For those who require assistance with daily activities, the community offers 24-hour call systems and supervision. Trained staff members provide assistance with bathing, dressing, transfers, medication management, meal preparation and service. A mental wellness program ensures that residents' emotional wellbeing is taken care of.
The Good Samaritan Ambassador promotes an active lifestyle with scheduled daily activities and resident-run activities that cater to different interests. Fitness programs keep residents physically active while planned day trips offer opportunities for exploration outside the community. Concierge services are available to assist residents in planning their activities.
The location of the community also offers convenience with nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. Community-operated transportation is provided for non-medical purposes as well as transportation arrangements for doctors' appointments.
Overall, the Good Samaritan Ambassador in New Hope, MN provides an inclusive and supportive environment where residents can live comfortably while receiving personalized care tailored to their individual needs.
Good Samaritan Ambassador is located at 8100 Medicine Lake Road, New Hope, MN 55427 in Hennepin County, Minnesota
Good Samaritan Ambassador on seniors.fyi includes 8 photos including images showing building, interior, bedroom, windows, architecture, entrance, exterior, landscaping, and more.
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