Benedictine Health Center Of Minneapolis
SaveInterior
Outdoors
Decor
Building
Seating Area
Lobby
Piano
Clouds
618 East 17Th Street, Minneapolis, MN 55404
For more information about senior living options: (844) 490-3973
The nursing home's staff demonstrated a strong commitment to patient care and communicated effectively during weekly meetings, providing reassurance about the mother's progress. The family appreciated the thoroughness of the clinic staff in assessing the mother's condition and making recommendations for her discharge timeline. The new president of Benedictine Inn showed willingness to engage in discussions regarding billing matters, indicating a desire to address concerns raised by families. The family's persistent efforts to facilitate communication with United Healthcare reflect their dedication to ensuring coverage for their loved one’s care. Despite challenges faced, the family's proactive advocacy for their mother highlights their strong support and involvement in her well-being during her stay at the facility.
Benedictine Innsbruck showed a lack of cooperation and professionalism when handling billing matters, leaving the family to manage insurance claims on their own. The nursing home's business office manager repeatedly dismissed requests for billing the insurance company, demonstrating an unwillingness to assist in the process. Despite multiple escalations to higher management, no one at Benedictine acknowledged or apologized for the inadequate service provided by their employees. The new president's response was dismissive and unhelpful, blaming the family instead of addressing legitimate concerns about billing practices. The clinic staff's decision-making appeared to prioritize self-interest over patient care, with discharge recommendations seemingly influenced by financial motives rather than clinical needs.An Unfortunate Experience at Benedictine Innsbruck: A Daughter's Account
In the delicate landscape of healthcare, the experience of patients and their families can often be marred by systemic inefficiencies and, at times, a troubling lack of compassion or accountability from care providers. Such was the case for my mother during her stay at Benedictine Innsbruck, where a series of miscommunications and questionable practices regarding billing and discharge dates have left our family feeling frustrated and unheard. The following account sheds light on our challenges as we navigated both the transitional care she was receiving and the financial obligations that accompanied it.
My mother's time in transitional care at Benedictine Innsbruck spanned 19 days, which amounted to a substantial private room fee of $665—an amount not covered by Medicare. Despite knowing this upfront, I communicated with the nursing home's business office manager on discharge day about United Healthcare’s commitment to cover these charges fully. To my dismay, she resisted my requests to bill United Healthcare repeatedly, insisting erroneously that no insurance companies would pay for such costs. This obstinacy left me in an unenviable position: I found myself dedicating roughly 13 cumulative hours directly working with United to ensure they processed the claim—tasks that should have rightfully fallen upon Benedictine’s administrative staff.
As if to compound our frustrations further, while I was doing their work for them, I received multiple demands from the facility requiring my mother to pay the $665 fee within two months—a total of eight insistences. The relentless nature of these demands felt unjust given that I had clearly communicated how her costs could be covered by insurance. Recognizing that my concerns were not being taken seriously within the organization itself, I escalated my complaints through three layers of management: first to the nursing home’s administrator, then to its vice president of operations, and ultimately culminating with a complaint directed at their new president—the highest authority in this instance.
Throughout this drawn-out process involving nearly a dozen email exchanges—each meticulously documented—I encountered a striking absence of empathy or acknowledgment regarding my grievances. Not one response offered an apology or even approached addressing the substance of what had transpired; instead, I faced blame from the new president who accused me absurdly of trying to "bully" him into submission regarding my claims. This revelation only deepened my distress; it became evident that rather than taking ownership for their shortcomings or exploring solutions together, they were more interested in deflecting responsibility.
Despite assurances from leadership that he would conduct a review concerning our circumstances—including contemplating our claims regarding billing practices—I have heard nothing further for over two months now. It raises some troubling questions about transparency and accountability in healthcare settings when those tasked with ensuring patient welfare appear largely unresponsive when issues arise.
In addition to billing concerns overshadowing her transitional care experience, there were also alarming discrepancies related to discharge recommendations made by clinic staff. During family meetings held weekly with clinic personnel overseeing her treatment plan, we consistently received positive feedback on her progress—leading us all to believe she was nearing readiness for discharge sooner than initially indicated. However, just eight days later came an unexpected announcement providing her long-range discharge date recommending continuation altogether until exactly 19 days after admission—a Friday deemed particularly busy within their staffing structure.
It is perplexing how this planned release aligned precisely with key financial timelines significantly favoring Benedictine's interests while seemingly disregarding patient-centered considerations or medical prudence based upon observed improvements throughout those weeks spent under their care. Given Medicare covers 100% (excluding room fees) for only up until twenty days post-admission makes one ponder if self-serving motives inadvertently influenced aspects surrounding her recommended timeline—the concern being whether profit margins took precedence over personalized healthcare decisions pivotal towards ensuring well-being.
Ultimately what began as seeking quality care spiraled into an ordeal fraught with confusion across multiple levels—from misunderstandings around payment processing through unyielding communication gaps between families navigating difficult situations alongside facility professional teams struggling under apparent pressures prioritizing other interests over essential protocols aimed directly at promoting each patient’s holistic wellbeing experience within institutional settings like Benedictine Innsbruck deserves better reflection moving forward toward creating meaningful change benefiting all involved parties alike rather than merely financial gain veiled beneath polite conversations devoid genuineness needed especially during challenging times we face together collectively fighting against adversities laid before us!
95 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Minneapolis-St Paul International (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Benedictine Health Center Of Minneapolis in Minneapolis, MN, is a premier assisted living community offering a wide range of amenities and care services to enhance the quality of life for its residents. The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV in each room for entertainment purposes. Community-operated transportation is available for convenience, along with a computer center for those who wish to stay connected.
Residents can gather in the dining room for delicious meals prepared by the staff, and there is also a kitchenette available for those who prefer to cook their own meals. Move-in coordination is provided to ensure a smooth transition into the community, and housekeeping services help maintain a clean living environment.
Outdoor spaces and gardens offer opportunities for relaxation and enjoying nature. The fitness room encourages physical activity and wellness, while the gaming room provides entertainment options. A small library is available for book lovers, and high-speed internet access ensures connectivity throughout the community.
The care services provided at Benedictine Health Center Of Minneapolis include 24-hour call system and supervision for round-the-clock assistance. Trained staff members assist with activities of daily living such as bathing, dressing, and transfers. Special dietary restrictions are catered to with diabetes-friendly meal options and other dietary considerations. Medication management is provided to ensure residents receive their medications as prescribed.
The community offers various activities to promote social engagement and mental wellness. Resident-run activities allow individuals to take charge of planning events according to their interests. Planned day trips offer opportunities for exploration outside of the community, while scheduled daily activities provide structure and entertainment on-site.
Benedictine Health Center Of Minneapolis benefits from its convenient location with cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship all within close proximity. Additionally, hospitals are easily accessible in case of any medical emergencies.
Overall, Benedictine Health Center Of Minneapolis provides a comfortable and supportive environment for seniors, offering a range of amenities and care services that cater to their individual needs and enhance their overall well-being.
Benedictine Health Center Of Minneapolis is located at 618 East 17Th Street, Minneapolis, MN 55404 in Hennepin County, Minnesota
Benedictine Health Center Of Minneapolis on seniors.fyi includes 8 photos including images showing interior, lobby, waiting area, decor, healthcare, brick wall, clouds, urban, and more.
Oak Grove Care Center
Minneapolis, MN
Fully furnished apartments with 24/7 supervision, meals, and engaging activities.
Elliot Care Home
Minneapolis, MN
24/7 medical nursing and a wide range of services in a warm, well-maintained setting.
Elliot Care Home costs
Elliot Care Home reviews
Elliot Care Home images
Touching Hearts At Home VIII
Anoka, MN
Fully furnished apartments with 24-hour supervision.
Warm Touch Home Care
Minneapolis, MN
24/7 supervision with diabetes-focused care, mental wellness program, and engaging activities in a well-equipped, connected community.
First Choice Home Care
Minneapolis, MN
24/7 supervision and comprehensive care services.
Eagle Group Home
Minneapolis, MN
Fully furnished community with 24/7 supervision and restaurant-style dining.
The Estates At Chateau
Minneapolis, MN
Affordable private-room price with extensive on-site services.
The Estates At Chateau costs
The Estates At Chateau reviews
The Estates At Chateau images
Ebenezer Care Center
Minneapolis, MN
Initial tours showed safety and accessible activity areas.
Signe Burckhardt Manor
Minneapolis, MN
Strong, supportive community with satisfied staff and residents, plus affordable housing options.
Comprehensive Guide to Qualifying for Home Health Care Services
The guide outlines the eligibility criteria for home health care services, emphasizing clinical requirements, insurance options, and application processes. It distinguishes between Medicare's strict and Medicaid's flexible qualifications while addressing challenges families may face in securing necessary care at home.
Powerful Realities of Elder Abuse and the Most Effective Ways to Report It
Elder abuse affects many older adults worldwide and includes physical, emotional, neglectful, and financial harm, with about one in six individuals over 60 experiencing abuse annually. Prevention and intervention strategies focus on awareness, support for caregivers, and mandatory reporting, while recovery necessitates comprehensive support for both physical and emotional needs.
Ten Vital Duties of a Senior Caregiver: A Comprehensive Guide
The guide details ten essential responsibilities of senior caregivers, including personal care, mobility assistance, medication management, and emotional support, while emphasizing the importance of safety, nutrition, and maintaining a safe living environment to enhance seniors' quality of life and independence.
Interior
Outdoors
Decor
Building
Seating Area
Lobby
Piano
Clouds
