Chosen Valley Care Center
Save1102 Liberty Street Southeast, Chatfield, MN 55923
For more information about senior living options: (844) 490-3973
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The reviews surrounding Chosen Valley Care Center present a landscape of strong, heartfelt praise interwoven with sharp warnings. Across many accounts, the facility is described as a place where care teams show genuine kindness, compassion, and a deep respect for residents. Several reviewers emphasize the cleanliness and inviting atmosphere, noting clean, sunny surroundings, well-maintained rooms, and a calm, home-like environment. In particular, stories about hospice stays and rehabilitation highlight that, for many families, the center provided a positive, supportive setting during difficult times. One reviewer even calls the care team "excellent" and describes them as "full of love and respect," while others echo sentiments of gratitude for the staff who treated their loved ones with dignity. The facility is repeatedly praised for being clean, spotless, and well-managed, with phrases like "clean and spotless," "friendly," and "well-maintained" appearing across multiple testimonials. For several families, the care and the people behind it made a meaningful difference in what could have been an overwhelming experience.
On the positive side, numerous accounts emphasize the human side of care. Families speak of the staff as "angels," "first-rate," and "wonderful, friendly and professional." The environment is repeatedly described as welcoming: "clean and inviting," with corridors and rooms that feel spacious and comfortable. Reviewers note meaningful engagement through activities and community involvement, describing a place where care givers are "positive and kind," and where the resident's daily experience includes supportive interactions, social engagement, and a sense of belonging. In several stories, parents and grandparents found a home-like atmosphere after transitions to the center, with comments about loved ones "calling it home" and feeling well cared for during rehab or ongoing support. Several entries specifically mention that a family member or loved one benefited from the care during hospice or rehabilitation periods, further reinforcing a sense of trust in the day-to-day operations and the people delivering it.
Yet the experience at Chosen Valley Care Center is not uniformly positive in every review. A different thread of commentary brings attention to serious concerns about responsiveness and staff conduct. One unhappy reviewer warns others to consider using cameras in rooms to monitor treatment, claiming to have overheard staff making disparaging remarks about other staff, residents, and families. This reviewer paints a picture of persistent miscommunications and alleged neglect, suggesting that basic needs are frequently overlooked and that corrective action or accountability may be lacking. Another account describes repeated requests for help being ignored, with a supervisor or staff member directing the resident or family to find someone else to assist. The tone here is stark: a call for investigation into potential negligence and a sense that the facility can deteriorate into a stressful and unsafe environment if issues are not addressed.
Food quality and consistency also arise as a point of contention in one negative review. There are claims that residents are sometimes served the wrong meals or not served at all, with "every thing that happens at this facility" framed as a series of "miscommunications." This contrasts sharply with the otherwise strong emphasis on care and cleanliness in many other reviews, highlighting how experiences can diverge within the same facility. The negative narratives urge families to document every interaction and to remain vigilant about the treatment their loved ones receive, underscoring how expectations around dignity, responsiveness, and basic needs can become a focal point of dissatisfaction for some residents and their families.
Amid the spectrum of praise and critique, some reviews describe a highly commendable level of care, especially from certain staff members and during specific stays. For example, one reviewer recounts two-and-a-half months of rehabilitation with "first-rate care from first-rate folks," while another notes that their parent finally has a place to call home and expresses deep appreciation for the care provided. Other entries praise the breadth and quality of staff, the supportive atmosphere during difficult times, and the strong sense of community at the facility. In these voices, CVCC is portrayed as a place where dedicated caregivers create meaningful, positive experiences for residents and their families, sometimes with remarkable outcomes and lasting gratitude.
Taken together, the collection of reviews presents a nuanced portrait of Chosen Valley Care Center. The facility is celebrated by many for its cleanliness, welcoming environment, and compassionate, professional staff who bring warmth and dedication to their roles. These positive experiences are further enriched by mentions of engaging activities, strong family involvement, and care that helps residents feel at home during sensitive periods like hospice or rehab. However, the darker notes remind prospective families that not every experience will align with these high expectations. Concerns about staff responsiveness, alleged questionable conduct, miscommunication, and potential neglect emerge as strong warnings in certain reviews, urging careful oversight and documentation when a loved one becomes a resident. In short, the care center appears to offer a mix: an environment where many residents thrive under attentive, kind care, but with credible signals that experiences can vary and that vigilance and proactive communication are essential for safeguarding well-being.
Chosen Valley Care Center in Chatfield, MN is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The community is equipped with a beauty salon where residents can take care of their grooming needs. They can also enjoy watching their favorite shows as each room is provided with cable or satellite TV. The community offers community-operated transportation which enables residents to easily travel around the area.
For those who want to stay connected, there is a computer center and Wi-Fi/high-speed internet available for use. Residents can enjoy their meals in a spacious dining room with restaurant-style dining services. In addition, there is a kitchenette available for those who prefer to cook their own meals.
Chosen Valley Care Center offers various recreational options to keep residents engaged and entertained. There is a fully furnished gaming room, fitness room, small library, and outdoor space where residents can relax and socialize. Daily activities are scheduled for the residents' enjoyment and wellness center provides additional programs for mental well-being.
Care services at Chosen Valley Care Center are comprehensive and include 24-hour call system and supervision to ensure round-the-clock assistance when needed. Trained staff members are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided along with specialized meal preparation according to dietary restrictions including diabetes diets.
The community's location in Chatfield provides convenient access to nearby amenities. There are cafes, pharmacies, physicians, and restaurants in close proximity making it easy for residents to fulfill their needs.
At Chosen Valley Care Center, residents can expect a comfortable living environment with top-notch amenities, personalized care services, engaging activities, and easy access to nearby facilities.
Chosen Valley Care Center is located at 1102 Liberty Street Southeast, Chatfield, MN 55923 in Winona County, Minnesota
Chosen Valley Care Center on seniors.fyi includes 3 photos including images showing interior, living room, television, wall art, bedroom, painting, windows, artwork, and more.
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