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3.9 from 36 reviews
5 stars
22
4 stars
5
3 stars
0
2 stars
2
1 stars
7
Overall Review of Maple Manor Rehab Center
common22 reviews mention this
Staff care is a recurring theme
Residents and families frequently describe attentive, respectful care from the staff.
Many reviews praise staff for being friendly, attentive, and ready to help, including nursing and aides who make patients comfortable and communicate with families. Several residents and family members also describe staff treating patients like family and providing updates on needs and progress. There are also negative reviews that complain about responsiveness and preparedness, including difficulty reaching someone and a lack of front desk coverage on arrival. Across the feedback, the quality of daily support is both a major strength and a notable concern for some families.
differentiator7 reviews mention this
Rehab therapy gets strong feedback
Therapy—especially PT and OT—comes up often in both positive and negative experiences.
Several reviews describe positive rehab outcomes and attentive therapy support, including PT and OT staff who encourage progress and explain care. One reviewer specifically credits daily therapy with major functional improvement after a stroke and returning home. A few reviews also mention therapy equipment and mobility support during recovery. On the negative side, there are complaints that physical therapy and treatment were horrible for at least one family, including a move to a different facility afterward.
common6 reviews mention this
Cleanliness and meal quality
Reviews commonly mention a clean environment and good meals.
Some residents and families highlight cleanliness, including walking through the facility without unpleasant smells. Meal quality is also brought up, with reviews describing excellent meals being prepared and variety at mealtimes. A few reviews tie the good food and clean setting together with overall care and accommodations. One negative review still notes the food as good even while criticizing other aspects of care.
common2 reviews mention this
Activities keep residents engaged
Families mention activities and events as part of life there.
Some reviews describe activities being planned so residents have opportunities to participate. Another review specifically mentions lots of fun events. These comments frame engagement as something families notice during stays rather than just a facility listing item.
caveat2 reviews mention this
Hard to reach and delays reported
Some families report problems getting prompt help by phone or at the front desk.
At least two reviews describe access and responsiveness issues, including not answering phones and delays at entry when visiting a loved one. One account also describes a lack of front desk presence and time spent walking before a staff member was found. These complaints focus on communication and readiness at arrival rather than on longer-term therapy quality.
caveat2 reviews mention this
Pricing feels mixed for families
Cost comes up in conflicting ways across reviews.
One reviewer says the facility was too expensive and moved a family member to a different rehabilitation center. Another review frames the community as lower priced for elderly care. Together, the feedback suggests that pricing can be a deciding factor depending on the family’s situation.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
59 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Detroit Metropolitan-Wayne County (5 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Videos
Nearby Places of Interest
Pharmacies
Walgreens (0.4 miles)
CVS Pharmacy (1 miles)
Rite Aid (1.2 miles)
CVS Pharmacy (1.8 miles)
CVS Pharmacy (2.2 miles)
Walgreens (3.2 miles)
CVS Pharmacy (3.2 miles)
Hospitals
Oakwood Annapolis Hospital (0.4 miles)
DaVita Belleville Dialysis (7.4 miles)
Beaumont Dearborn Hospital (7.6 miles)
Restaurants
Jimmy John's (1.2 miles)
The Halal Guys (4.5 miles)
Mezza Mediterranean Grille (4.7 miles)
Plum Market (4.9 miles)
Cat Cora Tap Room - 16 (5 miles)
Sora Japanese Cuisine & Sushi Bar (5 miles)
Andiamos (5 miles)
Transportation
Avis Rent A Car (1.8 miles)
Budget Rent A Car (3.2 miles)
Hertz Rent A Car (3.2 miles)
Enterprise Rent-A-Car (3.3 miles)
National Car Rental (3.4 miles)
DTW Delta Cargo (3.4 miles)
Concourse D (3.7 miles)
Cafes
Tim Hortons (2.4 miles)
Biggby Coffee of Westland (3.7 miles)
Tim Hortons (5.3 miles)
Starbucks (6.1 miles)
Qahwah House (6.3 miles)
Starbucks (7 miles)
Starbucks (7.4 miles)
Parks
Garden City Park (3.3 miles)
Schemansky Park (6.3 miles)
Paul Revere Park (6.4 miles)
Ford Field Park (6.5 miles)
Heritage Park (6.6 miles)
Heritage Park (7.1 miles)
Places of Worship
Muslim Community of Western Suburbs (4.1 miles)
Church of the Divine Child (5 miles)
Physicians
Dearborn Obstetrical & Gynecological Assoc PC (4.3 miles)
Garden City Hospital Medical Office Building (4.4 miles)
Ophthalmic Specialists of Michigan - Dearborn Office (4.7 miles)
Botsford Primary Care Physician (5.1 miles)
Pinkney, Greenbaum, MacFarland, and Timpner, DDS (5.3 miles)
Maple Manor Rehab Center on seniors.fyi includes 5 photos including images showing interior, dining, entrance, building, lobby, waiting area, decor, awning, and more.
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