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Regency At Waterford

Regency At Waterford is a nursing home community in Waterford, MI.

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Regency At Waterford

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1901 North Telegraph Road, Waterford, MI 48328

For more information about senior living options: (866) 208-4318

4.8 from 100 reviews
5 stars
94
4 stars
0
3 stars
1
2 stars
1
1 stars
4

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Overall Review of Regency At Waterford

common

Care team is frequently praised

Residents and families frequently describe the staff and management as caring, attentive, and responsive.

Many reviewers highlight the staff’s kindness, attentiveness, and helpfulness during rehab and longer stays. Several comments single out administrators or nursing leaders by name, describing them as available, accommodating, and supportive. A smaller number of reviewers mention negative experiences related to care delivery and communication, but most remarks focus on compassion and responsiveness.

common

Facility cleanliness stands out

A clean, well-kept building is a commonly mentioned strength in the reviews.

Multiple reviews describe the community as very clean and well maintained, including comments about a welcoming environment. Cleanliness is mentioned alongside friendliness of staff and a generally positive visit or stay experience. While there are a few sharp negative reviews about hygiene and daily care, the overall tone in most feedback is that the facility is kept up well.

differentiator

Rehab and therapy quality

Rehabilitation therapy is a frequent highlight, with residents describing PT and OT as a key part of their progress.

Reviews commonly emphasize the therapy department, including physical therapy and occupational therapy, as a standout part of the experience. Several reviewers describe the therapy team as encouraging, supportive, and focused on helping residents get back on their feet. A few negative comments allege missed or insufficient therapy, but many others say therapy staff were responsive to needs and helped make recovery feel manageable.

common

Diet accommodations are appreciated

Residents and families mention that food and diet needs are taken seriously.

At least some reviewers specifically call out diet support, including vegetarian preferences, and describe meal handling as better than what they experienced elsewhere. The community also provides dining with special dietary restrictions and diabetes-related diet support, aligning with those comments about food meeting needs. Overall feedback suggests diet accommodations are part of the day-to-day care experience, not just a preference.

caveat

Communication and staffing concerns

Some reviewers report problems with communication and staffing coverage.

A few reviews raise concerns about communication, including difficulty getting updates from the facility. Other negative feedback points to understaffing at certain times and issues with timely care delivery. These comments are limited compared with the volume of positive experiences describing responsiveness, but they are recurring enough to be a clear caveat.

How we summarize

We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 150 resident community capacity 150 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Bob E's Super Chief (1.1 miles)
  • On The Border Mexican Grill & Cantina (2.6 miles)
  • McDonald's (2.6 miles)
  • Nino's Italian House (2.7 miles)
  • Bar Louie - Great Lakes Crossing Outlets (2.9 miles)
  • Miyako Japanese Steakh (2.9 miles)
  • Rainforest Cafe (3 miles)

Pharmacies

  • Walgreens (2.3 miles)
  • Rite Aid (2.3 miles)
  • Rite Aid (2.3 miles)
  • CVS Pharmacy (2.9 miles)
  • Walgreens (3.3 miles)
  • Rite Aid (3.3 miles)
  • Target Pharmacy (3.3 miles)

Physicians

  • Oral & Facial Surgeons of Michigan PC (2.3 miles)
  • Coleman, Stephanie Mclaren Oakland Waterford Medical Associates (3.2 miles)
  • Clarkston Plastic Surgery (4.8 miles)
  • The Radiology Center Of Michigan (4.8 miles)
  • Waldon Family Medicine (4.8 miles)
  • Clinton Womens Health Care (5.9 miles)
  • Michigan Ear Nose & Throat Associates (6 miles)

Hospitals

  • McLaren Oakland (2.8 miles)
  • Poh Clarkston Primary Care (5.1 miles)
  • Beaumont Hospitals Departments (7.8 miles)

Cafes

  • LEGOLAND Discovery Center Michigan (2.9 miles)
  • Starbucks (3 miles)
  • Panera Bread (3.1 miles)
  • Panera Bread (3.2 miles)
  • Avon Donuts (4 miles)
  • Starbucks (5.1 miles)
  • Starbucks (5.5 miles)

Parks

  • Dodge #4 State Park (4 miles)
  • Riverside Park (5.8 miles)
  • River Woods Park (6 miles)
  • Pontiac Lake Mountain Bike Trail (6 miles)
  • Friendship Park (7 miles)
  • Innovation Hills (7.4 miles)
  • Avondale Park (7.6 miles)

Theaters

  • MJR Waterford Digital Cinema 16 (5.4 miles)

Places of Worship

  • Kensington Orion (5.4 miles)
  • Maranatha Baptist Church (5.9 miles)
  • St Hugo of the Hills Church (6.6 miles)
  • St Daniel Church (7.1 miles)
  • Oakland Christian Church (7.6 miles)
  • Church Of The Holy Redeemer (8.1 miles)

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