Regency At Waterford
Save1901 North Telegraph Road, Waterford, MI 48328
For more information about senior living options: (844) 490-3973
The staff at Regency at Waterford are amazing and caring. The management team is great and goes above and beyond. The entire facility is clean, welcoming, with friendly, attentive staff. The rehab and therapy department is outstanding and highly effective. The D.O.N. is described as delightful, patient, and compassionate. The care teams communicate well and collaborate effectively with families. The nursing staff are compassionate, skilled, and make residents feel at home. Regency at Waterford provides a positive environment with engaging activities. The care and compassion shown to loved ones are remarkable. Families consistently recommend Regency at Waterford to friends and relatives. The dining and dietary services meet residents' needs with care and respect. Staff and administration are repeatedly praised for their friendliness and professionalism.
Regency at Waterford is one of the worst places to send a loved one. The facility is grossly understaffed, with afternoon and night shifts described as a nightmare. Its communication skills are poor. It has been described as horrible, with patients left in soiled clothing for days, no showers, and being charged high fees. Some reviewers called it a "hell hole" and "disgusting" due to inadequate care.Regency at Waterford is best suited for seniors who need rehabilitative care or long-term housing and who value a warm, hands-on staff and a culture that feels like family. The community consistently attracts families seeking strong therapy outcomes, clean surroundings, and a management team that is visibly engaged on a day-to-day basis. It works well for residents who benefit from coordinated, multidisciplinary care - rehab, nursing, social work, and activity programming that keeps daily life purposeful. Those whose priority is unwavering 24/7 staffing consistency or highly specialized memory-care protocols with minimal variability may want to consider alternatives.
From the top down, Regency earns its reputation through people. Administrators and discharge planners are described as genuinely caring and responsive, and leadership fosters a tone of accountability that shows up on the floor. The therapy department stands out, repeatedly praised as outstanding, with clinicians who push for real progress while maintaining patient comfort and motivation. Nursing and aides are consistently lauded for kindness, attentiveness, and compassion, with families reporting that residents are treated with genuine dignity. Cleanliness, good food, and a well-organized activity calendar reinforce a daily sense of normalcy and belonging.
Communication and collaboration also receive high marks, especially during transitions to hospice care and in coordinating with family members and external providers. Directors of nursing and other leaders are described as patient, honest, and solutions-focused, smoothing schedules and responding promptly to questions. The overall environment is welcoming, with staff who treat residents like family and create a homelike atmosphere. Across multiple testimonials, the therapy team's energy and professionalism are the engine of positive outcomes, helping residents regain function and confidence after hospital stays or injuries.
Nevertheless, a minority of reviews flag real concerns. Some families report delays in routine tasks or perceive understaffing during busy shifts, which can affect timeliness of care. A few reviewers describe poor communication or feeling out of the loop during transitions, and one strongly negative post portrays neglectful basics and high charges. While these instances are not the prevailing experience, they underscore that staffing realities can create variability in day-to-day responsiveness, especially on peak days or when census is high.
Those factors do not derail Regency's core strengths. For families prioritizing rehab outcomes, collaborative care planning, and a warm, supportive environment, the positives typically far outweigh the occasional hiccup. The facility's culture - where staff go above and beyond to make residents feel safe and valued - can mitigate the impact of slower responses when they occur. Prospective residents should verify staffing patterns during a tour, ask about plan-of-care coordination, and talk with therapy staff about expected cadence and goals. In short, Regency at Waterford delivers exceptional rehab and everyday care for those who benefit from a community that treats residents like family.
Alternatives are worth considering for those who demand near-constant flawless execution across all shifts or who need highly specialized care beyond this rehab-focused model. If 24/7 coverage reliability or minimal communication gaps are non-negotiable, touring competing communities with a clear emphasis on staffing levels and incident reporting is prudent. For most families, Regency at Waterford represents a best-in-class blend of therapy excellence, compassionate staffing, and a welcoming atmosphere that supports independence and recovery. It is a strong, practical choice for long-term living or rapid rehabilitation when a family-centered approach matters most.
150 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Regency At Waterford in Waterford, MI is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents.
The community boasts a beauty salon where residents can get pampered and look their best. Residents can also enjoy their favorite shows and programs with cable or satellite TV in the comfort of their own rooms. For transportation needs, there is community-operated transportation available as well as transportation arrangements for non-medical purposes and to doctors' appointments.
There are several facilities within the community to cater to various interests and needs. A computer center is provided for residents who wish to stay connected or browse the internet. The dining room offers restaurant-style dining with meals prepared and served by the staff. Additionally, there is a fitness room equipped for physical exercise and wellness activities.
The furnished apartments feature private bathrooms and kitchenettes for convenience. Housekeeping services ensure that residents can relax and enjoy their time without worrying about chores. There is also outdoor space available, including a garden, where residents can spend time outdoors.
For those who enjoy recreational activities, there is a gaming room with various games available as well as a small library for quiet reading sessions. Wi-Fi/high-speed internet connectivity allows residents to stay connected digitally.
The care services provided at Regency At Waterford include 24-hour call system and supervision for extra security and assistance when needed. Trained staff are available to provide daily living assistance such as bathing, dressing, and transfers. Medication management is also offered to ensure proper medication schedules are followed. Special dietary restrictions such as diabetic diets are accommodated.
In terms of activities, there are concierge services available to assist with any personal needs or inquiries. Fitness programs promote physical well-being while planned day trips offer opportunities for exploration and socialization outside of the community. Resident-run activities allow individuals to contribute their ideas and preferences towards creating an engaging environment within the community.
Regency At Waterford is conveniently located near various amenities. There are several cafes, parks, pharmacies, physicians, restaurants, and hospitals in close proximity to provide residents with easy access to daily necessities and healthcare services.
Overall, Regency At Waterford offers a comfortable and accommodating assisted living community that caters to the physical, emotional, and social needs of its residents.
Regency At Waterford is located at 1901 North Telegraph Road, Waterford, MI 48328 in Oakland County, Michigan
Regency At Waterford on seniors.fyi includes 5 photos including images showing interior, living room, windows, bedroom, fireplace, seating area, decor, dining, and more.
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