Regency At Waterford
Save1901 North Telegraph Road, Waterford, MI 48328
For more information about senior living options: (844) 490-3973
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Regency of Waterford's staff are amazing and caring, with management going above and beyond. Families would highly recommend Regency of Waterford to their loved ones. The facility is praised for friendly, attentive staff and a welcoming atmosphere. The rehab and physical therapy program is outstanding and engaging. The facility is very clean, with courteous and friendly staff. The environment feels warm and home-like, making residents and families comfortable. The care team communicates well and collaborates effectively with hospice partners. The director of nursing is described as delightful, compassionate, and helpful. Management and staff consistently go above and beyond to meet residents' needs. The dietary accommodations and rehab teams are responsive and attentive. The therapy and occupational therapy teams are kind, passionate, and professional. Caregivers are described as compassionate and skilled, treating residents like family. The overall care is described as excellent, with understanding and attentiveness. Scott, the administrator, is highlighted for exceptional leadership and patient-centered care. Regency at Waterford is recognized for outstanding care and compassion across rehab and long-term care. Dialysis staff, such as Ryan, are professional and leave a positive impression. The facility provides a great rehab experience with strong staff and supportive administration.
This is one of the worst places to send your loved one. They don't even change there patients for over an hour of them making a bowl movement. Never ever again. This facility is not the best at all. They communication skills suck.Regency of Waterford rises in many voices as a place where care goes beyond the basics, fueled by a dedicated team that includes everyone from the administrator to the front desk. Across numerous testimonials, families repeatedly point to the leadership team - especially the administrator, Scott - along with the discharge planners and nursing directors, as the kind of people who truly care and go above and beyond. The consistent message is that this is a community where decisions and actions are guided by a genuine commitment to residents and their families, with a readiness to step in and help during challenging times.
The therapy and rehabilitation experience at Regency is frequently highlighted as a standout, with reviewers calling the rehab team "outstanding" and "amazing." They describe a program that is sufficiently demanding to push patients back to their feet, yet presented in a way that makes progress feel achievable and even enjoyable at times. The director of nursing is singled out as well - the D.O.N. described as a delight and a steady, honest presence who helps relieve family anxiety with patience and clear answers. When transitions are needed, she coordinates with the therapy department to adapt schedules and keep everything running smoothly, a level of responsiveness that many families say they deeply appreciated.
Personal stories within the community echo a broader theme of warmth and attentiveness. Several residents' families speak about specific staff members who became memorable pillars of support. Marsha Gross is repeatedly mentioned with affection, as are Nurse Ann, Aide Jennise, and others on the floor who are described as kind, caring, and truly angelic. The sentiment of these testimonials is that the staff don't just perform tasks; they form meaningful connections that families remember long after a stay ends. The reception team and administrators - along with Cindy, the Director of Nursing - are portrayed as accessible and compassionate, turning what can be a stressful process into a more manageable, human experience.
Cleanliness, welcoming atmosphere, and overall facility quality are consistently praised. Several reviewers note that Regency of Waterford feels very clean, well-kept, and inviting from the moment you walk in. The environment is described as friendly and home-like, with smiling faces everywhere and a culture of politeness and respect. Food quality and engaging activities also come up as bright spots, contributing to a sense of real quality of life for residents. This combination of tidy surroundings, compassionate staff, and engaging programming helps create an impression of a place where residents feel comfortable and cared for - a place that families often feel confident recommending.
Collaborative care, including hospice support, is another frequent point of pride. The facility's teamwork with external care providers and families is highlighted as professional and effective, with the D.O.N and therapy staff working hand-in-hand to ensure smooth transitions and transparent communication. One reviewer specifically commends the coordination that helped a family navigate a difficult period, noting how the team's patience and accurate information reduced anxiety. The sense of being treated like a partner in care - rather than as a bystander - permeates many accounts and reinforces the sense that Regency is built on trust and open dialogue.
No place is perfect for everyone, and one review stands out as a cautionary note amid the otherwise overwhelmingly positive feedback. The reviewer described a troubling experience involving delayed care during a bowel movement and criticized communication as lacking. While this perspective is important to acknowledge, it sits within a broader chorus of praise that emphasizes responsiveness, friendliness, and accountability in most other interactions. It serves as a reminder that, in any large facility, individual experiences can vary, but the prevailing pattern at Regency of Waterford remains one of devoted staff and active family engagement.
Beyond rehab and clinical care, several testimonials emphasize the broader reach of the Regency community: reliable transportation for residents and a culture of accessibility where staff are seen as approachable and helpful. The care team's compassion is underscored by stories of patients from far away - such as a visitor from Texas who found the staff exceptionally attentive to a younger family member - and by the praise for specific caregivers, including a dialysis technician whose professionalism left a lasting positive impression. In every narrative, the common thread is that Regency is a place where people feel seen, supported, and valued.
In sum, Regency of Waterford emerges as a remarkably consistent source of comfort, competence, and care. Families speak of a facility that is clean, welcoming, and well-managed, with a therapy program that challenges and supports recovery, and with staff who demonstrate kindness, reliability, and a willingness to go the extra mile. The leadership team - anchored by Scott and reinforced by a strong nursing director and a compassionate DO.N. - is repeatedly cited as a stabilizing force, ready to coordinate, listen, and respond. For many families and residents, Regency is more than a rehab or long-term care place; it is a community that treats people like family, with a level of dedication that makes a real difference in times of need.
150 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Regency At Waterford in Waterford, MI is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents.
The community boasts a beauty salon where residents can get pampered and look their best. Residents can also enjoy their favorite shows and programs with cable or satellite TV in the comfort of their own rooms. For transportation needs, there is community-operated transportation available as well as transportation arrangements for non-medical purposes and to doctors' appointments.
There are several facilities within the community to cater to various interests and needs. A computer center is provided for residents who wish to stay connected or browse the internet. The dining room offers restaurant-style dining with meals prepared and served by the staff. Additionally, there is a fitness room equipped for physical exercise and wellness activities.
The furnished apartments feature private bathrooms and kitchenettes for convenience. Housekeeping services ensure that residents can relax and enjoy their time without worrying about chores. There is also outdoor space available, including a garden, where residents can spend time outdoors.
For those who enjoy recreational activities, there is a gaming room with various games available as well as a small library for quiet reading sessions. Wi-Fi/high-speed internet connectivity allows residents to stay connected digitally.
The care services provided at Regency At Waterford include 24-hour call system and supervision for extra security and assistance when needed. Trained staff are available to provide daily living assistance such as bathing, dressing, and transfers. Medication management is also offered to ensure proper medication schedules are followed. Special dietary restrictions such as diabetic diets are accommodated.
In terms of activities, there are concierge services available to assist with any personal needs or inquiries. Fitness programs promote physical well-being while planned day trips offer opportunities for exploration and socialization outside of the community. Resident-run activities allow individuals to contribute their ideas and preferences towards creating an engaging environment within the community.
Regency At Waterford is conveniently located near various amenities. There are several cafes, parks, pharmacies, physicians, restaurants, and hospitals in close proximity to provide residents with easy access to daily necessities and healthcare services.
Overall, Regency At Waterford offers a comfortable and accommodating assisted living community that caters to the physical, emotional, and social needs of its residents.
Regency At Waterford is located at 1901 North Telegraph Road, Waterford, MI 48328 in Oakland County, Michigan
Regency At Waterford on seniors.fyi includes 5 photos including images showing interior, living room, windows, bedroom, fireplace, seating area, decor, dining, and more.
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