517 South Erie Street, Three Rivers, MI 49093
For more information about senior living options: (844) 490-3973
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The staff were wonderful and very accommodating. The rehab department was great and supported residents' goals to return home sooner. The nurses are wonderful to all of the residents. The nurses' aides are among the best in patient care. The facility is very clean. The activity personnel engage and encourage residents to join in the activities. The staff and administration demonstrate commitment and dedication deserving a five-star rating.
The facility kept a garbage bin for bodily wastes in the hallway outside residents' rooms, creating a poor sanitary condition and an offensive odor. The supervisor claimed the bins were to be kept in the shower room, but that only occurred during an announced evaluation. Over ten months, there were only ten visiting days, and the reviewer was not notified when their relative died. The reviewer was told someone was with their relative as she passed, but the handholding should have been theirs.Heartland Health Care Center-Three Rivers is best suited for families seeking solid rehabilitation outcomes, attentive nursing care, and a sociable, activity-forward environment for a loved one who does not require absolute privacy or constant private space. The facility shows strength in its rehab department, with staff that works to align therapy goals with a return-to-home objective. Residents can benefit from hands-on nursing attention and a culture that emphasizes engagement, daily activity participation, and a sense of community. The two-person rooms and resident-controlled climate add a degree of personalization, while the overall cleanliness and the visible dedication of caregivers contribute to a dependable baseline of daily life.
Those considering alternatives should note a few non-negotiables. If pristine sanitation and consistently transparent communication are essential, this community warrants caution. One review highlights a serious sanitation lapse, with a waste bin used to collect bodily wastes kept in a hallway, and the stated policy about bin storage not being consistently observed. The regret expressed over not being notified when a relative died underscores a critical gap in family communication during a crisis. Families who prize private rooms, predictable housekeeping standards, and consistently proactive family notification around major events may want to explore other options that place a higher premium on those elements.
The strongest positives here - robust nursing care, a responsive rehab program, and an active, sociable campus - partly offset the concerns around sanitation and communication. Positive experiences describe nurses and aides as devoted, with patient care that feels attentive and personal. The rehab department is described as proactive and goal-oriented, striving to move residents toward discharge or independent living at home sooner than expected. Cleanliness is praised in multiple quarters, and activity staff are commended for engaging residents and fostering social participation. For families prioritizing tangible care outcomes and meaningful programs that keep residents socially connected, these are meaningful advantages.
Beyond clinical care, the facility earns credibility from consistent praise for the human elements of service. Instances of staff and administration demonstrating commitment translate into a sense of reliable support for both residents and families. The environment supports socialization through a busy calendar of activities and a culture that encourages participation. Residents are described as enjoying a quality of life that reflects attentive nursing care and a steady administration, rather than a purely clinical experience. This combination of compassion, practical programming, and clean, functional spaces makes Heartland a compelling choice for those who value a well-rounded living-and-care setting.
The most consequential caveat centers on sanitation discipline and family communication. The odor issue linked to hallway waste disposal paints a troubling picture of protocol adherence and oversight. While other reviews foreground strong clinical care, this singular failure in environmental hygiene invites serious questions about day-to-day operations and supervision. Equally troubling is the report of a lack of timely notification when a resident passed away, which cuts at the core of trust between families and the care team. These are not cosmetic flaws; they strike at safety, dignity, and the emotional truth of end-of-life moments. Any decision should include direct questions about waste management practices, staff training, and the facility's policies for family notification, especially around critical events.
In the end, Heartland Health Care Center-Three Rivers is a practical choice for families prioritizing rehab outcomes, active social engagement, and a consistently caring staff. It is less ideal for those who cannot tolerate sanitation inconsistencies or who require unwavering, transparent communication at all times. Prospective residents should visit with a plan in hand: observe room conditions and cleanliness during peak hours, speak with frontline staff about daily routines, review care plans and discharge goals, and verify room options that fit privacy preferences. If the answers align with expectations and the facility demonstrates clear, enforceable procedures for sanitation and family updates, this community can deliver meaningful quality of life and credible, goal-driven care. If not, alternatives with stronger emphasis on privacy, pristine environments, and reliable family communication warrant serious consideration.
100 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Kalamazoo County (21 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heartland Health Care Center-Three Rivers is an assisted living community located in Three Rivers, MI. Our community strives to provide a comfortable and homelike environment for our residents while offering a wide range of amenities and care services to meet their individual needs.
The amenities at our community are designed to promote a fulfilling and enjoyable lifestyle. Residents can take advantage of our on-site beauty salon to receive professional hair and nail services, or relax in front of cable or satellite TV in their fully furnished accommodations. Our computer center allows residents to stay connected with friends and family, while our small library offers a quiet space for reading and relaxation. We also provide move-in coordination services for the convenience of our new residents.
Our dining options cater to residents' dietary needs and preferences, with restaurant-style dining offering delicious meals prepared by our skilled culinary team. Special dietary restrictions can be accommodated, ensuring that every resident can enjoy their meals comfortably.
We believe in promoting an active and engaging lifestyle, which is why we offer a variety of activities and programs for our residents. From resident-run activities and scheduled daily activities to fitness programs and planned day trips, there is always something exciting happening at our community. Our concierge services are available to assist residents in planning outings or accessing local resources.
In terms of care services, we prioritize the well-being of our residents by providing 24-hour call systems and supervision. Our staff is trained to assist with activities of daily living, including bathing, dressing, and transfers. Medication management ensures that residents receive their prescribed medications on time, while a mental wellness program supports emotional health.
Transportation arrangements are available for non-medical purposes as well as transportation to doctors' appointments. We understand the importance of maintaining connections with places of worship, so we ensure that there are 10 places of worship nearby for residents who wish to attend religious services.
With 4 hospitals nearby and access to pharmacies as well as physicians within close proximity, our residents can feel confident in their access to medical care.
At Heartland Health Care Center-Three Rivers, we prioritize the well-being and comfort of our residents. Our community offers a range of amenities, care services, and opportunities for engagement to create an enriching assisted living experience.
Heartland Health Care Center-Three Rivers is located at 517 South Erie Street, Three Rivers, MI 49093 in St. Joseph County, Michigan
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