Lakeside Manor Nursing And Rehabilitation Center

Pros

• The staff at Lakeside Manor Nursing and Rehabilitation Center are praised for being kind, pleasant, and attentive to residents' needs.
• Many residents appreciate the cleanliness and beautiful surroundings of the facility, comparing it to a hotel rather than a nursing home.
• The physical therapy and occupational therapists are described as top-notch and effectively meet the needs of patients.
• Residents enjoy a variety of meal choices prepared by the chef, adding to their overall satisfaction with the dining experience.
• Families report feeling happy and satisfied with the care their loved ones receive at Lakeside Manor under new management.
• Special recognition is given to certain staff members who demonstrate kindness and respect towards patients during activities.

Cons

• The facility allowed a patient to fall and fracture their collarbone, demonstrating a lack of proper care and oversight.
• Staff took 45 minutes to respond to a call light, leaving patients in distress.
• A loved one was left in a room covered in vomit and barely responsive before being rushed to the hospital.
• COVID-19 patients were mixed with rehabilitation patients, resulting in several infections and ultimately causing a patient's death.
• Staff dismissed concerns about a loved one’s health, claiming the family member was fine despite clear signs of illness.
• Antibiotics were administered late daily, and wound dressings were not changed promptly, indicating neglectful care.
• Social workers failed to facilitate necessary arrangements for home health care upon discharge, causing delays for patients.
• Patients frequently went without their medications for days due to poor management and supply issues.
• CNA staff often neglected hygiene needs and did not change bed sheets regularly.
• There were instances of unprofessional behavior among staff, including laughing about patients within earshot.

Review

The experiences shared by individuals regarding their time at Lakeside Manor Nursing and Rehabilitation Center in Sterling Heights paint a troubling picture of the facility's care and management. Many families have reported significant issues related to inadequate staff, poor communication, and unfortunate incidents that have led to serious consequences for their loved ones.

One recurring theme is the frustration with insufficient staffing levels. Multiple reviewers expressed concern about the ratios of caregivers to patients, illustrating a system overwhelmed by demand. One account detailed a situation where a patient was left unattended for an extended period, culminating in a fall that resulted in a fracture. Such negligence seems to be symptomatic of broader systemic problems within the facility. The distressing experiences extended beyond falls; one individual recounted waking up to find another patient in an unacceptable state on their bed due to poor hygiene standards. Instances such as these reflect a failure not only to address immediate medical needs but also basic standards of care and cleanliness.

Compounding these concerns are reports of delayed medical attention when patients displayed signs of illness or deterioration. One reviewer highlighted how their loved one began showing symptoms consistent with COVID-19 shortly after being admitted, only for the staff to dismiss concerns as anxiety rather than addressing the looming health crisis appropriately. Tragically, this neglect contributed to that patient's death, leaving family members grappling with grief amid allegations that personal belongings were stolen during their stay—further aggravating an already deeply traumatic experience.

Conversely, not all reviews were negative; some individuals praised recent improvements attributed to new management at Lakeside Manor. One expounded on how substantial changes had transformed the atmosphere into one reminiscent of a hotel rather than a nursing home environment. This positive feedback pointed toward enhanced amenities, including clean facilities, engaging social events, occupational therapies, and appealing meal choices prepared by attentive kitchen staff. Yet even among these commendations lurked caveats regarding staffing adequacy during peak hours and weekends—a critical point ultimately intertwined with patients’ overall well-being.

In stark contrast lie accounts from residents who had profoundly frustrating interactions with medical staff over medication administration and general care routines. Emotional narratives detailed family members having to intervene personally for basic needs—notably concerning hygiene assistance—and ensure medication adherence due to lapses on the facility’s part. Shocking claims surfaced regarding medication safety protocols where nurses allegedly mishandled pills found on the floor before administering them back—a glaring violation of trust pivotal to patient safety.

Additionally, familial support systems were tested when social work professionals failed adequately to assist in care transition plans upon discharge from rehabilitation services. Delays extending several days became commonplace instead of smooth transitions facilitated through professional channels—all while stressed family members navigated healthcare logistics under duress following hospital stays or surgeries.

Ultimately, while there are pockets of satisfaction regarding improved conditions following ownership changes at Lakeside Manor Nursing and Rehabilitation Center, many reviews reveal alarming patterns concerning neglectful practices overshadowing those improvements. The tales evoke profound compassion for families seeking quality care for their loved ones yet find themselves confronting unresponsiveness and disorganization within this crucial aspect of elder healthcare services—a sector where accountability should always be paramount.

Pharmacies

• CVS Pharmacy (0.5 miles)
• Walgreens (0.5 miles)
• CVS Pharmacy (0.8 miles)
• Rite Aid (0.8 miles)
• Walgreens (1.7 miles)
• Walgreens (1.9 miles)
• Walgreens (2.4 miles)

Restaurants

• Wendy's (0.5 miles)
• Chick-Fil-A (0.6 miles)
• Taco Bell (0.8 miles)
• Boston's Restaurant & Sports Bar (0.8 miles)
• Popeyes Louisiana Kitchen (0.8 miles)
• National Coney Island (1 miles)
• McDonald's (1.2 miles)

Cafes

• Panera Bread (0.6 miles)
• Starbucks (2.1 miles)
• The Hot Spot Coffee (3.4 miles)
• Starbucks (3.8 miles)
• Starbucks (4.6 miles)
• Starbucks (4.7 miles)
• Biggby Coffee (5 miles)

Physicians

• Midwest Center For Dermatology (1.7 miles)
• Mmi Dr M Chen (1.7 miles)
• Partridge Creek Center For Womens Health (2.3 miles)
• Michigan Surgery Specialists - Shelby Township (3.4 miles)
• St John Ob/Gyn Associates (3.5 miles)
• Macomb Endoscopy Center (3.5 miles)
• St Clair Orthopaedics & Sports Medicine PC (3.6 miles)

Theaters

• MJR Partridge Creek Digital Cinema 14 (2 miles)
• Emagine Macomb (3.8 miles)
• AMC Forum 3 (3.8 miles)

Places of Worship

• Shelby Bible Church (2.1 miles)
• St Peter Lutheran Church (4.9 miles)
• Crosspoint Church (5.5 miles)
• St Peter Catholic Church (5.6 miles)

Parks

• Dodge Park (2.2 miles)
• Whispering Woods Park (2.3 miles)
• Waldenburg Park (3.2 miles)
• Clinton Township Parks & Recreation (3.3 miles)
• Mae Stecker Park (4.9 miles)
• Wilson Park (5.1 miles)

Hospitals

• St John Medical Center (4.1 miles)
• McLaren Macomb - Emergency Department (5 miles)