1149 West Monroe Road, Saint Louis, MI 48880
For more information about senior living options: (844) 490-3973
Staff members continue to work as a team to provide support for the residents. The nursing staff remain diligent in their cares and support. The facility is clean, meals are tasty, and activity staff provide enrichment for residents. Staff goes above and beyond to treat the residents as family. The staff were very friendly and welcoming, and the facility appears well operated. The staff are accommodating and treat residents with care, with a good staff-to-resident ratio. They are dedicated to making improvements and ensuring residents have better days and receive the care they deserve. Andria and Laura provided paperwork help and kept in touch with the family; Annie, the weekend nurse, was amazing.
The facility is understaffed. The facility lacks air conditioning in hot weather. The facility cannot provide the medications the resident needs. Staff members lie and fabricate records to discharge residents, showing prejudice and hatred toward residents. The resident was assaulted and subsequently punished by staff. The resident did not receive timely wound care, and staff wrongly claimed the resident refused treatment. The facility is extremely cruel and should be shut down.Riverside Healthcare Center in Saint Louis, MI is best suited for families that value a warm, relationship-driven atmosphere where residents experience daily life as a well-structured, social, and person-centered routine. The setting can work for seniors who respond well to familiar staff, personalized attention, and a sense of "home away from home," provided there is active family involvement and ongoing advocacy to ensure medical needs are met. It is not the pick for those who require steadfast medical oversight, rapid emergency responsiveness, or flawless accountability, especially when concerns about medication management, safety procedures, and care documentation arise.
Those with high medical acuity or a need for consistent, transparent clinical oversight should seriously consider alternatives. If wound care is critical, if timely medication administration is essential, or if a resident depends on clear, responsive communication from doctors and nurses, the facility's vulnerabilities in staffing and care coordination become a decisive factor. Families prioritizing rigorous, verifiable safety measures and a governance framework that can withstand scrutiny will likely find other options more reassuring.
On the upside, the strongest features here are the human connections and daily life supports. Reports consistently highlight staff who are caring, personable, and capable of forming meaningful bonds with residents. The environment often feels clean and warm, meals are described as enjoyable, and enrichment activities are present to offset the routine and provide meaningful engagement. A notable number of reviews emphasize a culture of teamwork and a genuine commitment from several staff members who strive to treat residents as family. In pockets, improvements are visible, and some staff have earned strong praise for going above and beyond.
Yet the major drawbacks are hard to ignore. Multiple reviewers point to serious systemic issues: understaffing that hampers response times, gaps in pain and wound management, and inconsistencies in medication access. There are alarming allegations of record fabrication, prejudice, and hostile treatment toward residents singled out for discharge. Other accounts describe assault, punitive responses to concerns, and neglect - such as delayed wound care, missed treatments, or inadequate emergency action. Several critics question the quality of medical oversight, citing dismissive or non-responsive physicians and a troubling disconnect between resident needs and the care plan in place. Taken together, these cons underscore a risk profile that cannot be dismissed.
The decision calculus should weigh the bright, human-centered care against the more troubling safety and governance concerns. Prospective families may find value here if ongoing, proactive oversight is in place: insist on direct conversations with administration, request to observe a shift change, and review the latest inspection and incident records. Demand clear, written care plans, timely medication workflows, and a transparent process for reporting and addressing concerns. Consider a temporary or extended visit with a focused checklist to verify whether the level of medical attention and accountability aligns with the resident's needs. If any red flags persist after due diligence, the prudent choice is to look at other communities with stronger safety records and more consistent clinical oversight.
In practical terms, Riverside can be a fit for families who want a caring, home-like environment and are prepared to engage actively in oversight and advocacy. For those who prioritize dependable medical care, rapid problem resolution, and unambiguous safety, it is wise to explore alternatives first. The best course is a candid tour that includes conversations with frontline staff, the administrator, and a current resident or family, plus a careful review of recent state surveys and incident logs. When choosing between options, durability of care, transparent accountability, and a proven track record of rapid, appropriate medical responses should drive the decision more than charm and daily routines alone.
81 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Riverside Healthcare Center in Saint Louis, MI is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV in each room for entertainment. Community-operated transportation is available for outings and appointments, and there is also a convenient computer center for residents to stay connected.
At Riverside Healthcare Center, residents can enjoy delicious meals in the dining room with restaurant-style dining. The fully furnished rooms provide a cozy and comfortable living environment, while private bathrooms offer convenience and privacy. Housekeeping services are provided to maintain cleanliness, and move-in coordination is available to assist with the transition.
The community offers various recreational spaces such as a fitness room, gaming room, small library, and outdoor garden where residents can engage in activities that cater to their interests. For those seeking mental wellness support, there is a mental wellness program available. Residents can also access the wellness center for their healthcare needs.
With Wi-Fi/high-speed internet available throughout the community, residents can easily stay connected with loved ones. Care services at Riverside Healthcare Center include 24-hour call system and supervision for safety and peace of mind. Assistance with daily activities such as bathing, dressing, transfers are provided by trained staff members. Medication management ensures that residents receive their medications on time.
Special dietary restrictions are accommodated by providing diabetes diet options and other special dietary requirements. Transportation arrangement is offered not only for non-medical purposes but also specifically for doctors' appointments.
Riverside Healthcare Center boasts an active lifestyle with concierge services available to assist residents in planning day trips or engaging in fitness programs. Resident-run activities allow residents to actively participate in shaping their communal life, while scheduled daily activities provide structure and engagement.
The surrounding area offers convenience with two cafes nearby for socializing or grabbing a cup of coffee. Three parks nearby provide opportunities for outdoor activities and enjoying nature. There are six pharmacies, 18 physicians, and 11 restaurants in close proximity to meet various needs. Transportation options are also readily available with two transportation services nearby. Additionally, there are 18 places of worship and two hospitals nearby to cater to residents' spiritual and medical needs.
Overall, Riverside Healthcare Center offers a comprehensive assisted living experience, providing excellent amenities, care services, and a vibrant community for seniors in Saint Louis, MI.
Riverside Healthcare Center is located at 1149 West Monroe Road, Saint Louis, MI 48880 in Midland County, Michigan
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