915 North River Road, Saginaw, MI 48609
For more information about senior living options: (844) 490-3973
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Optalis of St. Francis is praised for compassionate, patient-centered care. The administrator is described as caring, knowledgeable, and highly involved in residents' well-being. Therapy services help residents regain strength and improve from admission. Nikki, the unit manager, checks on residents regularly. Nurse Loretta and CNA Pam provide fantastic, attentive care. The facility is clean and the nursing staff are attentive and caring. The meals are well-received, with a dedicated culinary team. Optalis is described as a positive, energetic environment with engaged leadership and a family-like atmosphere.
The reviewer claims the facility is focused on positive Facebook images and doesn't care about residents beyond the lobby. The reviewer states that the rest of the staff are simply there for a paycheck. The kitchen food and overall condition were horrific for months, causing the reviewer to lose significant weight. The doctor allegedly told the reviewer to order DD. The facility does not schedule enough staff, leaving residents waiting for hours for medical and incontinence care. Residents reportedly sit in their own feces for up to two hours waiting for assistance. The reviewer believes the situation will deteriorate until corporate steps in and hires staff who care more about residents than social media.Across Optalis of St. Francis, stories from residents, families, and community partners paint a picture of a facility energized by compassionate leadership and a culture of genuine care. The experiences begin even before admission, with the administrator taking time to visit at St. Mary's Hospital to introduce herself and reassure caregivers and families that they will receive excellent care. This initial contact is described as a breath of fresh air - an early indicator of a leadership approach that many reviewers say permeates the entire campus: attentive, proactive, and dedicated to putting people first.
Therapy and clinical care sit at the heart of many of these stories. Several residents recount that therapy was "great" and instrumental in returning them to their prior level of function. One patient notes that therapy helped restore normal activity, while another highlights the consistency and attentiveness of the care team throughout their rehab journey. Specific team members also receive mentions of appreciation: Nikki, the unit manager, checks in regularly; Loretta, a nurse, and Pam, a CNA, are praised for their care; and Michelle is repeatedly described as wonderful. These accounts collectively suggest a rehab ecosystem where skilled therapists and attentive nursing staff collaborate to support recovery and progress.
The facility's culture of care extends beyond routine tasks to a sense of being truly valued as a person. A resident speaks of the staff "taking care of us with passion" and notes a tangible improvement in strength and wellbeing through ongoing therapy. A dedicated care champion, Melanie, checks on wellbeing every morning, reinforcing the impression that well-being is monitored with consistency and care. The recurring refrain is that Optalis of St. Francis is not just about meeting basic needs but about fostering a posture of daily encouragement, accountability, and hope for residents as they move through recovery or long-term care.
Families who visit or rely on the facility for loved ones also emphasize the personal touch of the staff. A mother praises CNA Tessa for her patience and helpfulness, and Nurse Anastasia for her reliable care. The administrator's presence remains a consistent theme: many family members describe Aqua/Akua/Aquia as a person whose caring nature and engaging personality make a meaningful difference, including weekend calls that keep families connected. The sentiment is that leadership here is highly involved and genuinely concerned with residents' happiness and safety, not merely with the facility's image.
For some residents, the administrator's responsiveness and the team's willingness to adapt prove especially meaningful during challenging recoveries. One reviewer, after knee replacement and IV antibiotics, describes arriving with anxiety about rehab due to past experiences elsewhere, only to have fears alleviated by attentive staff and a responsive administrator who listened and acted on concerns. The result was a renewed sense of comfort, progress, and gratitude. The same thread appears in testimonials about Akua Addo's role in ensuring patients feel heard and supported at each step of their care, reinforcing a culture that values patient-centered decision-making and clear communication.
Beyond clinical care, Optalis of St. Francis earns steady praise for its community orientation and the evident pride staff take in their work. Community partners speak of a facility that is easy to work with and that clearly has residents' best interests at heart, whether residents are staying long term or preparing for discharge back into the community. The leadership's ability to celebrate successes, keep residents engaged, and maintain a lively, positive atmosphere is highlighted in mentions of ongoing events and even a backpack giveaway that served the broader community. In these accounts, Akua/Aqua is repeatedly recognized for driving positive energy and meaningful celebrations that boost morale and participation among residents.
Several testimonials extend the praise to broader experiences, including a 27-year survivor who faced a pressure sore and found that the team transformed his outlook in a short period. He commends the willingness to embrace change and the rapid implementation of suggestions facility-wide, describing the cafeteria as a standout with meals seasoned to perfection. He encourages others to consider Optalis for rehabilitation or long-term care, portraying the facility as more than a care setting - an extended family dedicated to well-being. Additional residents and family members echo similar sentiments, noting that the staff feel like family and that management responds promptly to questions, with Madison and other team members earning specific commendations.
Not every review follows the same happily-ever-after arc, and one lengthy critique presents a stark contrast to the otherwise glowing feedback. This reviewer describes a six-month period of care marked by serious concerns: frequent vomiting, bowel issues, and food that was described as bacteria-laden, leading to a drastic weight loss and significant distress. They recount inadequate staffing that left residents waiting for help for hours, with problems extending to medical and incontinence care. The critique calls for corporate intervention and a shift toward a focus on resident welfare rather than appearances. While this account is a sobering counterpart to the majority of praise, it serves as an important reminder that, in any facility, ongoing vigilance, accountability, and continuous quality improvement are essential to maintaining the standards that other reviewers celebrate.
Despite the conflicting voice, the overall tapestry of feedback about Optalis of St. Francis is one of warmth, attentiveness, and a sense of family. Several reviewers emphasize the facility as a welcoming, clean, and well-managed environment where both residents and their families feel heard and valued. The care team is described as cohesive and compassionate, with therapists, nurses, CNAs, and administrative leaders all playing crucial roles in creating an atmosphere that many would want for their loved ones. The repeated assurances from community partners and staff about ongoing improvement, celebration of residents, and a commitment to patient-centered care collectively reinforce the sense that Optalis of St. Francis strives to be more than a place to stay - it aims to be a community where individuals feel at home, supported in recovery, and connected to the people who matter most.
94 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Mbs International (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.St Francis Home - Saginaw is an assisted living community located in Saginaw, MI. Our residents enjoy a wide range of amenities and care services to enhance their quality of life.
For our residents' convenience and comfort, we provide a beauty salon and fully furnished accommodations that include private bathrooms and Wi-Fi/high-speed internet access. Our community offers various spaces for socializing and recreation, including a gaming room, small library, and outdoor garden area. Residents can also stay active at our fitness room and wellness center.
At St Francis Home - Saginaw, we offer restaurant-style dining with special dietary restrictions taken into consideration. Our kitchenette allows for meal preparation and service as needed, while our housekeeping services ensure that the living environment remains clean and comfortable.
We prioritize the health and well-being of our residents by providing 24-hour call system, supervision, and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services are also available to ensure proper dosage administration. We have a mental wellness program in place to support the emotional well-being of our residents.
Our community goes beyond just providing care services by offering a variety of activities for our residents to enjoy. With concierge services, fitness programs, resident-run activities, planned day trips, and scheduled daily activities, there is always something engaging happening at St Francis Home - Saginaw.
In addition to the amenities within our community, there are numerous nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals to cater to any additional needs or interests our residents may have.
At St Francis Home - Saginaw, we strive to create a supportive and vibrant community where our residents can feel comfortable and live their best lives.
St Francis Home - Saginaw is located at 915 North River Road, Saginaw, MI 48609 in Saginaw County, Michigan
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