Laurels Of Mt. Pleasant in Mount Pleasant, MI
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400 South Crapo Street, Mount Pleasant, MI 48858
For more information about senior living options: (844) 490-3973
The Laurels of Mt. Pleasant is a fantastic place with friendly, caring staff. The nursing staff is awesome and knowledgeable in residents' care. The therapy team provides terrific services to help residents regain mobility. The kitchen staff works tirelessly to provide nutritious and tasty meals. The facility is consistently clean and well maintained. The administrative team is responsive and communicative, keeping families informed. Courtney Valko is an exceptional staff member - friendly, attentive, and dependable. The front desk staff, including Justin, greet visitors warmly and help direct them efficiently. The Laurels goes above and beyond for its patients and families.
Residents experienced very poor patient care and had to wait too long for help. There were not enough nurses to go around and the rooms were small. Some staff were rude or condescending, reflecting unprofessional care. There were safety concerns, including reports of patients left without a call button and alleged medication issues. The kitchen could not accommodate certain diets and kept serving unsuitable meals. The facility was described as dirty, dark, and stinky in places, with cleanliness issues. Belongings and laundry were mishandled, with clothes lost or mixed up and phones not answered. Communication with families was poor, with delays in follow-up and missing information. Discharge planning and timing were mishandled, causing unnecessary delays.Laurels of Mt. Pleasant is best suited for families seeking skilled rehab and ongoing medical attention delivered with evident warmth, where therapy teams, nursing staff, and a devoted activities and social-work contingent can shape a positive recovery or transition experience. The facility earns traction for those who want a compassionate, person-centered environment: clean, welcoming spaces, attentive aides, and therapists who help residents regain or maintain independence. Positive voices highlight the rehab services, the kitchen's adaptability to dietary needs, and staff members who routinely go the extra mile - names like Courtney, Lynn, and the therapy team crop up repeatedly as anchors of reliability and goodwill. For families facing a short-term post-acute need, Laurels offers a credible path to regain function in a supportive setting.
Those who may want to consider alternatives are families prioritizing guaranteed staffing reliability and unequivocal safety oversight, or those with residents requiring highly specialized medical management. A not-insignificant portion of reviews raises red flags about consistent staffing levels, with calls for more nurses and better turnover control. Concerns about care lapses, delayed responses to call buttons, and uneven follow-through on care plans appear alongside praise for many caregivers, signaling a dichotomy that makes the facility compelling but not uniformly dependable. For residents with complex medical trajectories, severe behavioral challenges, or heightened risk of acute events, more tightly supervised environments with demonstrable staffing ratios may be a safer match.
The core positives - the capable therapy program, the generally professional nursing staff, and the facility's emphasis on cleanliness and resident engagement - do offset, to a degree, the downsides tied to staffing strain and variable administration. Therapy has driven real gains for many residents, with patients noting regained mobility and improved confidence. The care team's kindness and knowledge, when present, translate into meaningful daily progress, and the kitchen's responsiveness to dietary restrictions reduces frustration around meals. In short, where therapy and attentive, consistent caregivers show up, Laurels functions like a well-run, small-crew hospital-within-a-home, delivering tangible benefits that can shorten rehab timelines and lift spirits.
Yet the same stories that celebrate dedicated staff also reveal cracks in daily operations. Understaffing surfaces as a recurring theme, with families reporting delayed assistance, gaps in medication management, and administrative disconnects that complicate discharge planning and follow-through on medical orders. Instances of miscommunication about menus, therapy schedules, or next steps create friction and erode confidence in the system, especially for relatives trying to coordinate care from outside. The environment can swing from bright and clean to dated or crowded, and some residents experience lapses in basic needs - laundry, clothing misplacements, or irregular housekeeping - moments that remind potential movers about the fragility of daily routines in a high-demand setting.
Overall, Laurels of Mt. Pleasant embodies a practical paradox: it can be an excellent choice for families who can align with its strengths - compassionate frontline caregivers, robust rehab services, and a welcoming, clean atmosphere - while also requiring vigilance about staffing levels, communication, and consistent safety practices. Prospective families should enter with a clear plan for ongoing family involvement, a structured care conference cadence, and defined expectations for response times and medication management. The best-fit scenario is one where the resident can leverage the rehab and therapeutic supports, while a family remains closely engaged to monitor care quality and advocate for timely problem resolution.
For a structured, informed visit, ask to meet with the unit manager and the head of therapy, request a weekly care conference to align on goals, and review the most recent safety and incident logs. Verify staff-to-resident ratios during different shifts, and ask how the dining team adapts meals for specific dietary needs and how often menus are updated. Inquire about the process for escalating concerns and the role of the ombudsman in your region, and confirm how discharge planning is coordinated with families and outside providers. If after a trial period the rehab progress stalls or care gaps persist, it becomes prudent to explore alternatives with stronger, more consistent oversight that aligns with the resident's medical and emotional needs.
112 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Laurels Of Mt. Pleasant in Mount Pleasant, MI is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a beauty salon, cable or satellite TV, a community-operated transportation service, a computer center, and a fully furnished living space.
There is also a gaming room, garden, fitness room, and outdoor space for residents to enjoy. Housekeeping services are provided to ensure a clean and comfortable living environment. Residents can dine in the on-site restaurant-style dining room or prepare meals in their own kitchenette.
The community offers move-in coordination services for an easy transition for new residents. Private bathrooms are available for added privacy and convenience. A small library is available for those who enjoy reading, and there is access to telephone and Wi-Fi/high-speed internet.
In terms of care services, Laurels Of Mt. Pleasant provides 24-hour call system and supervision for the safety and well-being of residents. Assistance with activities of daily living such as bathing, dressing, and transfers is offered. The staff also provides medication management and follows special dietary restrictions including diabetes diets.
Transportation arrangements can be made both for non-medical purposes as well as transportation to doctors' appointments. The community has its own wellness center where residents can engage in mental wellness programs.
Residents can enjoy various activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities organized by the staff. In addition to these amenities and care services offered within the community itself, there are several nearby cafes, parks, pharmacies, physicians' offices, restaurants, hospitals, places of worship, and theaters for residents to explore and enjoy.
Overall, Laurels Of Mt. Pleasant provides a comprehensive assisted living experience with top-notch amenities and care services in a convenient location surrounded by numerous local attractions and resources.
Laurels Of Mt. Pleasant is located at 400 South Crapo Street, Mount Pleasant, MI 48858 in Midland County, Michigan
Laurels Of Mt. Pleasant on seniors.fyi includes 10 photos including images showing interior, landscaping, bedroom, rehabilitation, decor, dining, building, grass, and more.
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