Broadway Home in Mount Pleasant, MI

1710 East Broadway, Mount Pleasant, MI 48858

For more information about senior living options: (844) 490-3973

4.3 from 100 reviews
5 stars
75
4 stars
5
3 stars
6
2 stars
3
1 stars
11

Assisted Living Board and Care Home

Overall Review of Broadway Home

Cons

  • pro The park has gone downhill, with owners raising lot rent but refusing to fix anything.
  • pro The lot rent is sky high and keeps increasing every year.
  • pro Office staff are rude, make accusations, and engage in a blame game.
  • pro The office is almost always closed unless by appointment, resulting in very poor service.
  • pro There are too many speed bumps.
  • pro Management is not very professional, and residents cannot reach anyone in the office.
  • pro Residents with service dogs are charged extra pet fees and pressured by new management.
  • pro The park feels abandoned and maintenance issues are not addressed despite high rent.
  • pro There are ongoing mail service disruptions and poor communication from management.
  • pro One reviewer says the Crossings is not a good place to live.

Review

Broadway Home in Mount Pleasant, MI is at its best for adults who want a warm, neighborly manufactured-home community where safety, cleanliness, and personal attention from the office staff are non-negotiable outcomes. It suits households that prize a true sense of family, a well-kept environment, and convenient access to parks, playgrounds, and a dog-friendly vibe. Residents who own or rent nearby and seek a tight-knit, approachable setting with responsive management will find real value here. Those seeking true assisted-living services, continuous on-site medical care, or a more formal, service-rich daily routine should look elsewhere, as Broadway Home is not designed to deliver licensed caregiving or structured elder care.

The strongest positives center on the people running the place. Laura Nicholson and Conni Wing consistently come up in reviews as compassionate, professional, and hands-on managers who make residents feel protected and valued. The front office is repeatedly described as welcoming and proactive, with staff who address issues promptly and maintain a clean, safe atmosphere. Maintenance quality is noted as reliable, and the property often earns praise for being well cared-for, with neighbors who look out for one another. The park's amenities - the two playgrounds and a dog park - plus the overall neighborhood feel create a genuine sense of community that many residents describe as hard to beat.

Yet the message is not without friction. A not-insignificant minority of reviews flag real downsides: uneven communication, office hours that seem inconsistent, and instances where residents felt calls or emails went unanswered for too long. Mail service glitches appear as a recurring irritation, with residents expressing frustration at delays or unreliable delivery that affects day-to-day life. Rent levels also surface as a concern; several comments frame lot rent as high for a park setting and suggest the financial picture could be more transparent, especially when paired with perceived lapses in responsiveness or problem-solving by management. A handful of posts describe enforcement tone or neighborhood issues that feel overbearing to some residents, including disputes over leash rules and rule interpretation.

When weighing the pros against the cons, the core advantages largely hold. The standout staff and the strong safety-and-cleanliness track record provide a foundation that cushions occasional miscommunications or administrative hiccups. The sense of community, the visible pride in maintenance, and the accessibility of the office team translate into a reliable baseline experience: residents feel seen, protected, and part of a neighborhood rather than just occupants of a lot. For families or retirees who prioritize belonging, quick triage of day-to-day problems, and a positive, welcoming atmosphere, these elements often outweigh the bumps in service delivery or the economics of rent.

Alternatives are worth considering for anyone who places a premium on predictability, price discipline, or formal care coordination. Those needing ongoing medical support on-site, or who want a model with clearly defined, transparent rent practices and communication protocols, may find brokerages or licensed senior communities with scheduled services to be a better fit. If the goal centers on lower ongoing costs, stricter administrative clarity, or a more consistent cadence of updates and responses, exploring other options - whether in the broader Mount Pleasant area or within similar park settings - will help avoid trading day-to-day frustrations for longer-term dissatisfaction. The Crossings on Broadway is not positioned as a healthcare solution; it is an independent-living, housing-focused environment.

Practical next steps center on due diligence and honest conversations. Prospective residents should tour during peak hours to observe office responsiveness, ask to meet current tenants about communication in practice, and verify the latest rent structure, including any planned increases and what amenities are included. Inquire specifically about mail-service arrangements and expected timelines for resolving outages. Probe enforcement practices and how neighbor concerns - such as pet rules or common-area maintenance - are handled. Finally, confirm maintenance response times for urgent and non-urgent issues, and seek up-to-date references from residents who have lived through management transitions. When these checks align with a warm staff, a spotless-aesthetic environment, and a true community feel, Broadway Home becomes a standout option for households seeking a welcoming, low-stress, independent-living setting in Mount Pleasant.

In sum, Broadway Home offers a compelling combination of people-first leadership, safety, and neighborhood warmth that resonates deeply with many residents. The caveat rests with ongoing concerns about communication consistency, mail logistics, and the economics of living in a park setting. For those who prize a friendly, well-maintained community where staff members genuinely treat residents like family and where daily life feels supported and secure, the trade-offs are worth it. For others, especially those needing predictable budgets or on-site healthcare services, it pays to examine alternatives closely before committing.

Features

Housing

  • 4 resident community capacity 4 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Broadway Home in Mount Pleasant, MI is a board and care home that offers a comfortable and supportive living environment for seniors. The community provides an array of amenities to ensure the well-being and convenience of residents. These amenities include a spacious dining room, fully furnished accommodations, a beautiful garden, housekeeping services, move-in coordination assistance, outdoor space for relaxation or leisure activities, telephone access, and high-speed Wi-Fi internet.

At Broadway Home, the dedicated staff is committed to meeting the individual needs of each resident. They offer assistance with activities of daily living such as bathing, dressing, and transfers. The community also facilitates coordination with health care providers and ensures medication management for residents who require it. Special dietary restrictions are catered to with diabetes diet options and meal preparation services.

Residents at Broadway Home can enjoy scheduled daily activities that provide social engagement and entertainment within the community. Additionally, there are numerous nearby amenities and facilities that contribute to a vibrant lifestyle. Five cafes offer opportunities for socializing or meeting friends for coffee, while four parks provide green spaces for relaxation or exercise. Access to 11 pharmacies ensures convenient medication needs fulfillment.

With 33 physicians located nearby, residents have easy access to healthcare professionals for regular check-ups or specialized medical attention. There are also 31 restaurants that offer various cuisines within close proximity. For transportation needs, three options are available nearby including medical transportation arrangements as well as transportation to doctor's appointments.

Broadway Home acknowledges the spiritual needs of its residents by providing easy access to seven places of worship located nearby. Furthermore, cultural experiences can be enjoyed at the one theater located in the vicinity. In terms of healthcare accessibility should there be any emergencies or medical needs arise; five hospitals are situated near the assisted living community.

Overall, Broadway Home in Mount Pleasant offers a comprehensive array of care services accompanied by a range of conveniences both within the community itself and in its surrounding area. This allows seniors to lead fulfilling and independent lives while having access to necessary support and amenities.

Nearby Places of Interest

This part of Mount Pleasant, Michigan, offers a convenient and diverse range of amenities for senior living. With several physicians and healthcare facilities nearby, including Gratiot Medical Center and Mid-Michigan Radiology Associates PC, residents have access to quality medical care. Additionally, there are numerous places of worship in the area such as Central Michigan Jewish and First Baptist Church for spiritual fulfillment. Parks like Pullen Elementary Playground and Island Park provide opportunities for outdoor recreation, while restaurants like Applebee's and cafes like Starbucks offer dining options for socializing with friends. Pharmacies like Walgreens and transportation services like U-Haul ensure easy access to essentials and transportation options. Overall, this neighborhood provides a well-rounded environment for seniors seeking a comfortable and convenient place to call home.

Physicians

  • Joseph V Mauro DDS (0.1 miles)
  • Mid-Michigan Radiology Associates PC (0.1 miles)
  • Rosewood Healthcare & Medical Spa: Annu Mohan, MD (0.2 miles)
  • Rosewood Health Care (0.2 miles)
  • Central Michigan Orthopaedics (0.4 miles)
  • Charles J Lilly (0.4 miles)
  • Ryan J Lilly Md (0.4 miles)

Hospitals

  • Gratiot Medical Center (0.1 miles)
  • Laurel Health Care Co. (0.3 miles)
  • McLaren Central Michigan MRI (0.5 miles)
  • Center For Human Performance (0.5 miles)
  • Mid Michigan Medical Center (1.5 miles)

Parks

  • Pullen Elementary Playground (0.4 miles)
  • Parks & Recreation (1.1 miles)
  • Island Park (1.1 miles)
  • Beaver Park (1.5 miles)

Places of Worship

  • Central Michigan Jewish (0.5 miles)
  • Destiny Christian Ministries (0.6 miles)
  • First Baptist Church (0.6 miles)
  • The Young Church (1.1 miles)
  • Wesley Foundation Parsonage (1.7 miles)
  • Ignite (1.7 miles)
  • First Presbyterian Church (1.8 miles)

Restaurants

  • Doozies Ice Cream Place (0.6 miles)
  • Burger King (0.6 miles)
  • Applebee's (0.6 miles)
  • Labelle Management (0.6 miles)
  • KFC (0.7 miles)
  • Little Caesars Pizza (0.7 miles)
  • Wendy's (0.7 miles)

Pharmacies

  • Rite Aid (0.7 miles)
  • Walgreens (0.9 miles)
  • Meijer Pharmacy (0.9 miles)
  • Good Neighbor Pharmacy (0.9 miles)
  • Mission Pharmacy (0.9 miles)
  • Downtown Drugs (1.1 miles)
  • Health Mart Pharmacy (1.1 miles)

Theaters

  • Celebration Cinema (0.7 miles)

Cafes

  • Starbucks (1.1 miles)
  • Twelve17 Coffee Roasters (1.2 miles)
  • Cops & Doughnuts (1.2 miles)
  • Tim Hortons (1.5 miles)
  • Panera Bread (1.7 miles)

Transportation

  • U-Haul (1.2 miles)
  • Ictc Bus Stop (1.4 miles)
  • Mt Pleasant Cab Company (1.7 miles)

Frequently Asked Questions

Where is Broadway Home?

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