1710 East Broadway, Mount Pleasant, MI 48858
For more information about senior living options: (844) 490-3973
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The community is described as friendly and clean, with two playgrounds and a dog park. Laura Nicholson and Constance Wing are praised for keeping the community safe and clean. Laura and Conni are described as amazing, compassionate, and like family. The staff are helpful, attentive, and genuinely care about residents. The neighborhood is safe, well-maintained, and feels like a true community. The park is noted as one of the cleanest and best-maintained in the area. The office team is described as amazing, professional, and friendly. Residents report feeling welcomed and at home thanks to the management. The community is known for quick responsiveness and reliable service. Many reviews rate the living experience highly and express appreciation for the staff.
The reviewer notes that the lot rent is sky-high and the park feels abandoned. The reviewer reports that large item pickup took about a month to arrive. The reviewer mentions a sewer backup with emergency maintenance never answered. The reviewer claims the office staff are rude, make accusations, and engage in the blame game. The reviewer states it is very hard to reach anyone in the office; callbacks are rarely returned and email is required to be acknowledged. The reviewer notes there are too many speed bumps. The reviewer implies the park prioritizes crime concerns over everyday issues like a dog leash left in a yard, suggesting the park is running people out. The reviewer highlights ongoing rent increases and suggests a rent discount would be appreciated due to the inconvenience.The Crossings On Broadway comes through in many voices as a friendly, clean, and inviting manufactured home community. Across numerous posts, residents paint a picture of a place that feels like a neighborhood more than a park - two playgrounds, a dog park, convenient location, and an emphasis on safety and everyday comfort. People repeatedly describe the space as well-kept and welcoming, where neighbors are approachable and the overall atmosphere invites newcomers to settle in and feel at home quickly. The general sentiment is that, physically and socially, this is a place designed for families and individuals who want a calm, convenient place to live with room for kids to play and pets to roam.
A core thread running through almost every positive review is the performance of the office team, especially Laura Nicholson and Constance Wing. They are frequently called out as the best and most helpful, with reviewers using phrases like "the best," "the most welcoming and amazing people I know," and "the two most compassionate and professional staff." Across comments, Laura and Conni are credited with keeping the community safe, clean, and well organized, handling issues promptly, and maintaining a level of personal care that makes residents feel valued. Multiple residents thank them specifically for their assistance, management of programs, and the sense that, when you reach out, you'll be met with understanding and action. The staff are repeatedly described as capable, caring, and sincerely invested in residents' well-being.
The sense of safety and family-like belonging is reinforced by mentions of the neighborhood watch and the proactive approach of management and staff. Reviewers emphasize that once you're part of the community, you're treated like family and encouraged to feel secure. The combination of friendly neighbors, well-maintained grounds, and responsive leadership creates an impression of stability and community pride. Several people note how the staff handles issues in a timely manner, and one reviewer even highlights an experience of a "bang up job" by the office team that keeps the park cohesive and well-managed. This elevated level of staff involvement seems to be a defining feature that many residents associate with positive living in the park.
Maintenance and day-to-day operations receive largely positive feedback. The park is described as one of the cleanest and most well-maintained places in the area, with quick responses to maintenance requests and generally smooth processes for resident needs. Some reviewers specifically mention how easy the approval process can be and how promptly items are addressed, reinforcing the impression that the team takes pride in the community's upkeep and residents' comfort. The sentiment is that a lot of care goes into keeping the park attractive, safe, and functional, which aligns with the overall theme of a well-run property backed by a strong front-office presence.
But the collection of reviews isn't all praise; it also includes clear cautions and constructive criticisms. A number of residents raise concerns about communication and reachability. Complaints include the office being difficult to contact, delayed or infrequent responses, and a sense that getting timely updates can be challenging. Specific grievances mention that calling for a return call can be futile, that the office is often closed unless by appointment, and that email has become the preferred mode of communication rather than a quick phone response. There are also concrete examples of delays and frustrations, such as a month-long timeline for large item pickups and a lack of proactive status updates on ongoing issues.
Operational frustrations extend to concerns about the mail system and other infrastructure. One review notes that many homeowners have endured six months without mail service, forcing residents to pick up mail at the post office. Explanations offered in comments - about mailbox costs, waiting on the post office, or waiting for ground thaw to install boxes - come across as insufficient for some residents, who call for clearer updates or more decisive action. The call for better communication and visible progress is paired with a desire for concrete improvements to avoid ongoing uncertainty.
There are also more pointed criticisms that temper the otherwise glowing portrait. A few reviewers describe the lot rent as high and the overall experience as expensive or feeling financially burdensome. Comments such as "an expensive trailer park where they take advantage of people in need" and "the lot rent is sky high and goes up every year" reflect a perception that price and value aren't perfectly aligned for everyone. Other concerns touch on maintenance and safety issues that feel more urgent, including references to a rotting fence, feral cats, and frustrations with perceived neglect of certain maintenance or security issues. One reviewer even frames the discussion around a larger sense of safety by noting the abundance of drugs or violence concerns and questioning whether management focuses on more serious problems rather than smaller signals like a dog leash left in a yard.
Despite these concerns, the overall mood remains strongly positive for many residents. There are repeated statements about the community being a wonderful place to live, with comments like "this place is amazing," "I found my forever home," and "my kids love it here." The people who sing the loudest praises emphasize the warmth, attentiveness, and compassionate leadership of Laura and Conni, along with the genuine friendliness of neighbors. Even reviewers who mention frustrations acknowledge that the staff's dedication is a notable strength, and they often end with appreciations for the positive experiences they have had or expect to have, underscoring a belief that this is, on balance, a very good place to call home.
In the end, The Crossings On Broadway emerges as a community with a strong, people-centered backbone. It is a place where the office staff, especially Laura Nicholson and Constance Wing, are widely trusted champions of residents' comfort and safety. The park's features - two playgrounds, a dog park, and a location that invites easy living - contribute to a sense of place that many find heartening and welcoming. Yet the collection of reviews also acknowledges real operational challenges: communication gaps, maintenance responsiveness at times, mail service hurdles, and concerns about rent and certain broader safety issues. Taken together, the narrative is one of a deeply valued community that shines in its personal connections and daily upkeep, while also offering clear guidance for improvements in communication, infrastructure maintenance, and cost transparency to ensure every resident feels consistently heard and cared for.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Broadway Home in Mount Pleasant, MI is a board and care home that offers a comfortable and supportive living environment for seniors. The community provides an array of amenities to ensure the well-being and convenience of residents. These amenities include a spacious dining room, fully furnished accommodations, a beautiful garden, housekeeping services, move-in coordination assistance, outdoor space for relaxation or leisure activities, telephone access, and high-speed Wi-Fi internet.
At Broadway Home, the dedicated staff is committed to meeting the individual needs of each resident. They offer assistance with activities of daily living such as bathing, dressing, and transfers. The community also facilitates coordination with health care providers and ensures medication management for residents who require it. Special dietary restrictions are catered to with diabetes diet options and meal preparation services.
Residents at Broadway Home can enjoy scheduled daily activities that provide social engagement and entertainment within the community. Additionally, there are numerous nearby amenities and facilities that contribute to a vibrant lifestyle. Five cafes offer opportunities for socializing or meeting friends for coffee, while four parks provide green spaces for relaxation or exercise. Access to 11 pharmacies ensures convenient medication needs fulfillment.
With 33 physicians located nearby, residents have easy access to healthcare professionals for regular check-ups or specialized medical attention. There are also 31 restaurants that offer various cuisines within close proximity. For transportation needs, three options are available nearby including medical transportation arrangements as well as transportation to doctor's appointments.
Broadway Home acknowledges the spiritual needs of its residents by providing easy access to seven places of worship located nearby. Furthermore, cultural experiences can be enjoyed at the one theater located in the vicinity. In terms of healthcare accessibility should there be any emergencies or medical needs arise; five hospitals are situated near the assisted living community.
Overall, Broadway Home in Mount Pleasant offers a comprehensive array of care services accompanied by a range of conveniences both within the community itself and in its surrounding area. This allows seniors to lead fulfilling and independent lives while having access to necessary support and amenities.
This part of Mount Pleasant, Michigan, offers a convenient and diverse range of amenities for senior living. With several physicians and healthcare facilities nearby, including Gratiot Medical Center and Mid-Michigan Radiology Associates PC, residents have access to quality medical care. Additionally, there are numerous places of worship in the area such as Central Michigan Jewish and First Baptist Church for spiritual fulfillment. Parks like Pullen Elementary Playground and Island Park provide opportunities for outdoor recreation, while restaurants like Applebee's and cafes like Starbucks offer dining options for socializing with friends. Pharmacies like Walgreens and transportation services like U-Haul ensure easy access to essentials and transportation options. Overall, this neighborhood provides a well-rounded environment for seniors seeking a comfortable and convenient place to call home.
Broadway Home is located at 1710 East Broadway, Mount Pleasant, MI 48858 in Midland County, Michigan
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