Spectrum Health Rehab & Nursing Centers - Kelsey Hospital in Lakeview, MI

418 Washington Avenue, Lakeview, MI 48850

For more information about senior living options: (844) 490-3973

3.4 from 26 reviews
5 stars
14
4 stars
0
3 stars
1
2 stars
4
1 stars
7

Skilled Nursing Facility

Overall Review of Spectrum Health Rehab & Nursing Centers - Kelsey Hospital

Pros

  • pro The staff were friendly, professional and had the right diagnosis.
  • pro They were very professional and very nice.
  • pro The ER staff were kind, patient, and got the child into a room quickly.
  • pro The care and staff were excellent, with swift testing and quality care.
  • pro Dr. House and the staff were friendly, with a short wait time, and the facility was clean and organized.
  • pro The facility is great with friendly staff, putting patients in good hands.
  • pro The registration desk, EMTs, nursing staff, and ER physicians were absolutely wonderful.
  • pro The services for community youth are outstanding.
  • pro The town of Lakeview is blessed to have such a fabulous facility taking care of its medical needs.

Cons

  • pro Karen RN was rude and heartless.
  • pro Karen RN is a disgrace to her title and should not call herself a registered nurse.
  • pro The front desk staff was awful and unreasonable.
  • pro The staff consistently acted like patients were bothering them.
  • pro The doctor was rude and crude and treated the patient as an addict when requesting pain relief.
  • pro The front desk turned away a disabled veteran in an ice storm and marked them as a no-show.
  • pro The staff seemed fresh out of school with no experience.
  • pro The reviewer was sickened and would not recommend going there.
  • pro The doctor interrogated the reviewer and made them feel uncomfortable and at fault.
  • pro It is a shame the facility is closing.

Review

Spectrum Health Rehab & Nursing Centers - Kelsey Hospital in Lakeview is best suited for families prioritizing urgent medical evaluation and effective post-acute rehabilitation, where the clinical team can deliver timely, competent care. The reviews repeatedly highlight professional, capable ER staff and clinicians who move quickly to diagnose and treat. Patients and families report short wait times in some cases, and several accounts praise the rehabilitation therapists as skilled and reliable. For someone needing a rapid triage, clear diagnoses, and a rehab plan that can be put in motion without delay, this campus aligns with those practical priorities. The draws are the medical backbone: decisive physicians, responsive nurses, and a rehab team that can execute a tangible recovery plan.

That said, there are clear signals that alternative options deserve consideration. Several reviews flag inconsistent or less courteous front-desk interactions and some staff conduct concerns, which can color the overall experience even when medical care is solid. The possibility of being redirected to a larger facility for certain issues emerges in the narrative, underscoring a reliance on transfer pathways for cases beyond the campus's scope. A looming closure perception adds another layer of risk for families seeking long-term reliability and predictable continuity of care. In short, this campus works well for acute care needs, but it may not be the best fit for families seeking consistently seamless administrative service and guaranteed stability.

On the upside, the strongest pros cluster around clinical performance: caring ER crews, efficient assessment, and compassionate nurses, with multiple accounts of quick room placement, effective testing, and timely treatment decisions. The rehabilitation components receive praise as well, with therapists described as capable and supportive, helping patients make progress post-injury or illness. Several visitors point to positive experiences with particular physicians and the overall care team, noting that the medical outcomes often justify reliance on this campus for urgent needs and short-term rehab goals. When the focus is on medical results and the ability to move a patient from ER to a healing plan without procedural delays, the positives frequently rise above the surface noise.

The main drawbacks are real and not trivial for families planning around daily routines and long-term arrangements. Front-desk interactions and inconsistent bedside manner appear repeatedly, affecting patient comfort and family confidence even when the medical plan is sound. There are troubling anecdotes about perceived disrespect or rigidity from some staff, and instances of delays or barriers to care tied to administrative processes. In addition, the suggestion that serious issues may require transfer to Greenville or another larger hospital weakens the attractiveness for those needing a single-site, predictable care path. For seniors who value warmth and smooth navigation as part of their care, these gaps can be deal-breakers.

Practical decision guidance centers on alignment of needs with the campus's strengths and weaknesses. For urgent medical events, where quick triage, accurate diagnoses, and decisive action matter, this location can be a strong choice, especially if rehab goals follow promptly after stabilization. Prospective families should verify current transfer patterns, confirm which physicians and therapists are most consistently available, and assess whether administrative friction has improved since the most recent reviews. It is prudent to ask about the current status of any facility changes, and to map a backup plan to an alternative Spectrum Health site or a comparable hospital if long-term continuity is a priority.

In sum, Spectrum Health Rehab & Nursing Centers - Kelsey Hospital offers a credible, outcomes-focused option for acute care and rehab with notable clinician competence and patient-centered care in the right moments. The decision hinges on tolerance for administrative variability and the desire for long-run stability. For families prioritizing medical effectiveness, rapid ER action, and solid rehabilitation support, this campus deserves serious consideration. For those who demand consistently courteous service across all encounters and a guaranteed, uninterrupted care path, exploring alternatives with steadier administrative experiences may be the wiser course.

Features

Housing

  • 31 resident community capacity 31 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Spectrum Health Rehab & Nursing Centers - Kelsey Hospital in Lakeview, MI is an assisted living community that provides a comfortable and supportive environment for seniors. The facility offers a range of amenities to enhance the residents' stay, including cable or satellite TV, fully furnished rooms, housekeeping services, and Wi-Fi/high-speed internet access. The community also features a dining room where residents can enjoy delicious meals prepared by professional chefs in a restaurant-style setting.

Residents at this assisted living community receive 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. The dedicated staff also provides medication management and follows special dietary restrictions, including diabetes diets. A mental wellness program is in place to support the emotional well-being of residents.

In addition to the comfortable accommodations and personalized care services, the community offers various activities for residents to engage in. These include resident-run activities that encourage socialization and connection among peers, as well as scheduled daily activities to keep residents active and entertained.

The location of the community is convenient with several amenities nearby. There are parks for outdoor recreation, pharmacies for easy access to medications, physicians for medical needs, restaurants for dining options, transportation services for convenient travel arrangements, places of worship for spiritual practices, and hospitals for emergency care if needed.

Overall, Spectrum Health Rehab & Nursing Centers - Kelsey Hospital in Lakeview, MI provides a comprehensive assisted living experience that prioritizes the comfort, safety, and engagement of its residents.

Nearby Places of Interest

Physicians

  • Lakeview Family Medicine (0 miles)
  • Spectrum Health Kelsey Hospital (0 miles)
  • Mecosta Health Services (10.4 miles)
  • Eastside Family Medical (10.4 miles)
  • Great Lakes Medical (12.6 miles)
  • Lene A. Heinlen, DO (13.6 miles)
  • Stanton Family Care Center (13.9 miles)

Hospitals

  • Spectrum Health United Memorial - Kelsey Campus (0 miles)
  • Kelsey Care Center (0.1 miles)
  • Crafty Lady (1.1 miles)
  • Sheridan Community Hospital (13.9 miles)
  • Midmichigan Medical Center-Gratiot (14 miles)

Restaurants

  • McKenna's Village Restaurant (0.1 miles)
  • Alley Cat Bar & Grill (0.7 miles)
  • B C Pizza of Lakeview (0.8 miles)
  • McDonald's (0.9 miles)
  • Six Lakes Flat River Saloon (6.7 miles)
  • Six Lakes Tavern (6.8 miles)
  • What's The Scoop (7.3 miles)

Transportation

  • Budget Truck Rental (0.7 miles)
  • Lakeview Airport-Griffith Field (13C) (1.4 miles)
  • Big Horn Taxidermy (3.7 miles)
  • All American Taxidermy (7.5 miles)
  • Northern Pines Taxidermy (9.3 miles)
  • U-Haul Neighborhood Dealer (10.3 miles)
  • Taxidermy (10.4 miles)

Pharmacies

  • Countryside Pharmacy (0.8 miles)
  • Leppinks (10.6 miles)
  • Countryside Pharmacy (11.7 miles)
  • Hansens Pharmacy and Variety (12.1 miles)
  • Remus Pharmacy (12.7 miles)
  • Jorgensen's Coporate Office (14 miles)
  • First Choice Pharmacy II (14 miles)

Places of Worship

  • New Life United Methodist Church (1.3 miles)
  • Belt Of Truth Ministries Lakeview (2.7 miles)
  • Amble United Methodist Church (5.5 miles)
  • Deerfield Church (5.9 miles)
  • Pleasant View Church (7.9 miles)
  • St Clara Catholic Church (8.3 miles)
  • Bethel Lutheran Church (8.8 miles)

Parks

  • Stilson Ranch (4.9 miles)
  • Krampe Park (6 miles)
  • School Section Lake Veterans Park (11 miles)

Cafes

  • The Edge Cafe (10 miles)
  • Old School Coffee (11.8 miles)
  • Corner Cafe (12.8 miles)

Frequently Asked Questions

Where is Spectrum Health Rehab & Nursing Centers - Kelsey Hospital?

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