531 South Lincoln Avenue, Lakeview, MI 48850
For more information about senior living options: (844) 490-3973
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Lake House Assisted Living is clean, well organized, and family-oriented. Residents receive three healthy, well-balanced meals daily with plenty of snacks. Residents benefit from playing and interacting with the owner's young children. Chelsea and her family are wonderful people who treat residents like family. Chelsea goes above and beyond for everyone she meets. The home is peaceful, nicely put together, and in a scenic area with lake views. Having a loved one at Lake House Assisted Living is like being part of a family.
Robin is not related to the resident and lacks essential intake information. Robin refuses to use the home-delivery pharmacy service and delays obtaining medications and personal items. Robin is described as incompetent to fill out and review the resident's safety and health paperwork. Robin changes arrival plans at the last minute, causing distress to the resident and family. Robin is alleged to not have the resident's best interests at heart and to misuse her guardianship powers. Chelsea is described as rude and lacking understanding in care tasks, such as stool specimen handling. Chelsea is accused of failing to provide necessary items and adequate care, and of allowing the resident to be at risk (e.g., dizziness and need for stitches). Chelsea is alleged to have retaliated by reporting the reviewer to Adult Protective Services to cause reputational harm.Lake House Assisted Living (LHAL) is depicted in these accounts as a place that many families value highly for its warm, home-like atmosphere and attentive, personal care. Several reviewers repeatedly praise the environment as clean, well organized, and deeply family-oriented. They emphasize that the home is small enough to allow for individualized attention and daily care, with residents receiving three healthy meals each day and access to plenty of snacks. A recurring theme is the sense that residents are treated as part of a family, with interactions and activities designed to foster a close-knit community. The presence of the owner's young children as part of daily life is noted positively by several reviewers, who describe it as a meaningful, enriching element of the living experience.
Amid the positive sentiment, there is a contrasting, highly critical account centered on a specific guardian arrangement. One reviewer describes a troubling episode surrounding a court-appointed guardian identified as "Robin." According to this account, LHAL was operating at about 75% full capacity at the time. Robin was scheduled to deliver her loved one on a Monday but did not show up or call to say she wasn't coming. She finally called two days later, on a Wednesday, to say she would instead come on the following Saturday - the day the owner was slated to return from pre-scheduled surgery at the hospital. The reviewer alleges that Robin was not related to the resident, did not know key intake information, preferred no contact with the resident's family, and arrived with no clothes, shoes, or other essential items. The assertion is that Robin asked for no contact and brought no personal items or toiletries, raising questions about the appropriateness of her guardianship in the context of this particular situation.
From this reviewer's perspective, Robin's behavior extended into the realm of care and medications. It is claimed that she repeatedly refused to use LHAL's home-delivery pharmacy service, resisted engaging with intake paperwork and safety assessments, and showed a "nonchalant" attitude toward supplying urgently needed pain relief and other personal items to the resident. The reviewer also alleges delays in obtaining prescribed medications, sometimes by days or weeks. A significant element of the narrative is the claim that the reviewer contacted APS (Adult Protective Services) because of concerns raised by Robin's conduct, and that there was already an active case open before the resident arrived at LHAL. The emotional impact on the resident is described as severe, with the resident breaking down and crying when told about Robin's decision to move forward with the guardianship plan. The reviewer questions the supposed 33 years of guardianship experience attributed to Robin and wonders why someone with that level of purported expertise would need the services of a home like LHAL in the first place. The overarching tone suggests a deep distrust of Robin's guardianship and the implications it had for the resident's welfare and sense of stability.
The intensity of this single account is balanced by the numerous positive testimonials that follow, which portray Chelsea (the owner) and her family in an exceptionally favorable light. Several reviewers describe Chelsea as kind, available, and deeply invested in the well-being of every resident. They emphasize that Chelsea goes "above and beyond" for those under her care and that the atmosphere in the home reflects a genuine sense of family. The repeated assertions are that the care team treats residents as extensions of the family, with a focus on safety, nourishment, and meaningful activity. The facility is described as peaceful, with lake views and a clean, well-kept environment that supports a comfortable and nurturing setting. The family-like culture is presented as a core strength, with residents not treated as mere occupants but as members of a larger, caring community.
In these positive narratives, the home's routines and features are highlighted as key strengths. Reviewers note regular, healthy meals and engaging activities, including interaction with the owner's children, which adds a sense of liveliness and personal connection. The reports emphasize that the home is presented as a place where residents have opportunities to stay engaged, be cared for, and maintain a sense of belonging. The reviewers also stress the professional integrity of Chelsea and her husband, portraying them as people who maintain high standards and uphold a strong reputation for caring for the elderly population. Some accounts go as far as describing the facility as a place where safety is prioritized and where the family of the resident can remain connected and involved in caregiving decisions, rather than feeling isolated or dismissed.
A separate, critical review focuses on a specific incident involving medical testing and caregiving duties that did not meet the reviewer's expectations. In this account, the reviewer describes a deteriorating experience when stool samples were needed for a doctor, noting that Chelsea (referred to as Chelsie in this account) refused or was unable to perform the task, citing being busy with her own children and work. The reviewer, who has a background in the medical field, characterizes Chelsea as rude and dismissive, arguing that the facility's ability to provide full care was inconsistent with the expectations set by it being a full-care home. The narrative recounts a fall that required stitches, with the reviewer asserting that Chelsea allowed a resident to walk unassisted despite dizziness, suggesting a lapse in safety and assessment. This reviewer subsequently removed their loved one from the facility, describing the experience as a failure of care and an example of how the home did not meet their needs. The reviewer claims to have faced retaliation after giving notice, alleging that Chelsea reported them to APS and that the allegations about missing clothing and delayed medications were false. The claim is made that Chelsea's actions - reporting the reviewer and applying pressure - were aimed at harming their reputation, underscoring a pattern of behavior that the reviewer found troubling and potentially retaliatory.
Taken together, these accounts present Lake House Assisted Living as a place that can be deeply comforting and supportive for families who find a good fit with Chelsea and her family-centric approach. They speak to a homey, well-kept environment where residents can feel safe, nourished, and connected, with an emphasis on family involvement and open communication. At the same time, the reviews depict a serious challenge surrounding a court-appointed guardian's involvement - an episode that raises questions for some about guardian competency, the decision-making process, and the overall welfare implications for a dependent adult. They also reflect a candid cautionary note from another family, who describe perceived care gaps, communication barriers, and a contentious interaction with the administration that culminated in a withdrawal from the facility. Potential families and guardians considering LHAL may find it helpful to weigh these varied experiences, gather direct references, and observe the home firsthand to determine whether the environment aligns with their expectations for safety, involvement, and continuity of care.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Lake House Assisted Living in Lakeview, MI offers a comfortable and welcoming environment for seniors looking for quality care and support. Our community is fully furnished, providing a hassle-free move-in experience for our residents. With ample outdoor space, including a garden area, our residents can enjoy fresh air and nature.
We understand the importance of maintaining a well-balanced diet, which is why we offer delicious meals prepared by our experienced staff. Special dietary restrictions are accommodated to ensure that every resident receives the nutrition they need.
Our dedicated team provides assistance with daily activities such as bathing, dressing, and transfers to ensure our residents' safety and comfort. We also coordinate with health care providers to ensure seamless communication and facilitate any necessary medical appointments or treatments.
Medication management is a top priority at Lake House Assisted Living. Our trained staff will assist residents in taking their medications as prescribed, ensuring their health needs are met effectively.
To keep our residents engaged and socially active, we offer scheduled daily activities catered to their interests and abilities. This encourages camaraderie among peers and fosters a sense of community.
Convenience is key at Lake House Assisted Living. Nearby amenities include pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals. Residents can easily access these services whenever needed.
At Lake House Assisted Living in Lakeview, MI, we strive to provide exceptional care while promoting independence and quality of life for each resident.
Lake House Assisted Living is located at 531 South Lincoln Avenue, Lakeview, MI 48850 in Montcalm County, Michigan
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