Medilodge Of Westwood

Pros

• The staff at Medilodge of Westwood demonstrated kindness and commitment, especially in providing therapy services on weekends.
• Residents enjoyed engaging activities such as card games, art projects, hymns, and broadcasts.
• One resident appreciated that the financial team was responsive and accommodating, returning calls promptly and meeting on short notice.
• The facility had a security buzzer for added safety, which was viewed favorably by visitors.

Cons

• The rooms are filthy and unkempt, creating an unsanitary environment for residents.
• Staff appears to be overworked, leading to medication errors and inadequate care.
• The presence of blood marks on the pillow indicates a lack of proper hygiene practices.
• Old food was found in drawers, suggesting negligence in housekeeping.
• Residents were fed inappropriate meals for their dietary needs, such as white bread and sugary foods for a diabetic patient.
• Employees expressed dissatisfaction with the facility, indicating underlying problems within the organization.
• The facility was overcrowded, making residents feel cramped and uncomfortable.
• CNAs displayed a short attitude towards residents and their families during interactions.
• Overall cleanliness and modernization of the facility fell short compared to other options available nearby.

Review

The reviews of various rehabilitation and long-term care facilities present a stark contrast between an experience fraught with distress and another that, while not perfect, fulfills its obligations with a degree of kindness and efficacy. The first review details a harrowing experience in which the reviewer was severely disappointed by the lack of hygiene and general care provided to their elderly relative at a particular facility. The state of cleanliness in the rooms was appalling; filthy surroundings combined with overworked staff raised serious concerns about the level of attention given to residents’ health and well-being. The presence of bloodstains on the pillow upon arrival is especially alarming, suggesting a shocking disregard for sanitation standards.

Further compounding these issues, the medication management for this resident—specifically the reviewer’s grandmother—was grossly mishandled multiple times. This unfortunate incident highlights systemic shortcomings that could potentially jeopardize the health of vulnerable patients like those with diabetes. The reviewer recounts how their grandmother was mistakenly served unsuitable foods like white bread sandwiches, sugary bean soup, and ice cream, completely disregarding her dietary restrictions essential for managing her condition. Given these circumstances, it was unsurprising when they felt compelled to bring their family member back to the hospital to seek alternative care.

Communicating with other families offered more grim insights into this facility's reputation. Employees reportedly expressed relief that other residents had moved on or advised current residents to seek different accommodations entirely. Such comments from staff indicate possible underlying issues within the facility, raising red flags about employee morale and patient satisfaction levels alike.

In stark contrast stands Medilodge of Westwood, where one reviewer shared their relatively positive experiences regarding their mother's rehabilitation process. Throughout her time there, she received attentive physical therapy (PT) and occupational therapy (OT), with staff making an effort to work with her even during weekends—a notable commitment not often observed in care facilities. This dedication appeared especially pronounced during times when setbacks necessitated readmission to hospitals; Medilodge welcomed her back without reservation or complaint.

Social engagement also seemed robust at Medilodge; residents enjoyed various activities ranging from card games and art projects to hymn singing and broadcasts. Such offerings may contribute significantly toward enhancing residents' quality of life—an aspect crucial in maintaining mental health among those receiving long-term care. Notably, the reviewer mentioned that their mother found satisfaction in most meals provided at this facility as well, although it fell short compared to more modern alternatives elsewhere.

However, even amidst positive experiences at Medilodge of Westwood, some reservations remain evident. Although security measures were acknowledged as being suitably stringent—a buzzer system required for entry—the overall atmosphere felt crowded due to numerous residents filling hallways intermittently. While many caregivers were praised for their kindness, there were mentions of some certified nursing assistants (CNAs) possibly exhibiting shortness towards relatives visiting loved ones.

Financial professionals at Medilodge stood out positively; they promptly returned calls and made themselves available for meetings on short notice—indicating an approachable administrative stance toward families navigating complex healthcare decisions for their loved ones. While acknowledging its limitations—including cleanliness issues compared to other nearby facilities—the reviewer felt inclined to recommend Medilodge if necessary while urging others seeking care options to weigh alternatives first before making a decision.

Thus emerges a tale representing two very different narratives within eldercare facilities: one that signifies utter disregard towards basic standards expected in caring for seniors versus another striving hard yet imperfectly toward creating a nurturing environment despite its own challenges around upkeep and staffing ratios.

Places of Worship

• Church of Jesus Christ of Latter Day Saints (1 miles)
• Second Christian Reformed Church (1.1 miles)
• Westwood Christian Reformed Church (1.4 miles)

Parks

• Kal-Haven State Trail / Trail Head (1.2 miles)
• Lillian Anderson Arboretum (3 miles)
• Bronson Park (3.7 miles)

Theaters

• GQT Kalamazoo 10 (1.3 miles)

Restaurants

• Chick-Fil-A (1.3 miles)
• Applebee's (1.4 miles)
• Five Guys Burgers & Fries (1.4 miles)
• Taco Bell (1.4 miles)
• Little Caesars Pizza (1.4 miles)
• McDonald's (1.4 miles)
• The Hangar Bar and Grill (1.5 miles)

Pharmacies

• Walgreens (1.3 miles)
• Kmed Pharmacy (1.5 miles)
• Harding's Friendly Markets (1.6 miles)
• Westside Medical Pharmacy (2.1 miles)
• Walgreens (2.2 miles)
• Sindecuse Health Center Pharmacy (2.3 miles)
• CVS Pharmacy (2.7 miles)

Cafes

• Starbucks (1.4 miles)
• Panera Bread (1.4 miles)
• Starbucks (3.2 miles)
• Sweetwater's Donut Mill (3.2 miles)

Physicians

• Geneva Alincastre Sagun, MD (1.4 miles)
• EyeCare Physicians & Surgeons PC (1.5 miles)
• Vitreo-Retinal Associates (1.5 miles)
• Walden Dr Katherine Md (1.5 miles)
• Thomas A Slack, DDS (1.6 miles)
• Kalamazoo Oral Surgery (1.6 miles)
• Bronson Orthopedics & Sports Medicine (1.6 miles)

Hospitals

• Bronson Internal Medicine Oshtemo (3.5 miles)
• Kalamazoo Psychiatric Hospital (3.5 miles)
• Textile Systems (3.9 miles)

Transportation

• Amtrak (3.6 miles)