Medilodge Of Westwood in Kalamazoo, MI
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2575 North Drake Road, Kalamazoo, MI 49007
For more information about senior living options: (844) 490-3973
The staff is friendly, caring, and informative. The facility is clean and well maintained. The PT and OT staff are amazing and help patients get back home. Mary the receptionist is amazing and welcoming. The admissions process is quick and simple. The residents are smiling and well cared for. The care team is patient and treats residents with dignity and respect.
The facility seemed chaotic and unorganized, with pills missing and meds placed in the wrong bag. The RN appeared uninformed about the patient's care. Management was unresponsive and unprofessional; messages were not relayed to staff. The facility is dirty and poorly maintained, with broken light fixtures and recurring cleanliness issues. The food was terrible, served cold, and lacked nutritional quality. Medication management was unreliable, with meds late or missed entirely. Staff were overworked and some were rude; belongings were reported lost or stolen. Medical alert buttons did not work and response times were slow.Medilodge of Westwood in Kalamazoo is best suited for families seeking short-term rehabilitation where the therapy program and staff warmth can deliver tangible progress, provided there is vigilant oversight and a tolerance for significant variability in day-to-day operations. The facility's strongest draws are the robust therapy offerings and the presence of care teams that can be genuinely engaging with residents. When therapy gyms are active and aides and nurses show up with a constructive, supportive attitude, residents can make meaningful strides toward going home. This is not a blanket recommendation for all seniors, but for those who prioritize aggressive therapy and a caring atmosphere, the positives can be real.
Yet this community is also the place where many families decide to look elsewhere. A sizable portion of reviews flag ongoing concerns that markedly diminish trust: chronic understaffing, inconsistent medication management, lapses in communication, and upkeep issues that leave residents feeling neglected or unsafe. Several families describe missing or misallocated medications, alarms and call buttons that don't function reliably, and weekends without timely maintenance or medical supervision. In short, when safety and reliability are non-negotiable, this Medilodge often falls short of expected standards.
The key pros - genuine acts of kindness from some staff, a clean-looking environment, and a well-regarded therapy program - do not consistently offset the main cons. Positive notes about therapy teams, encouraging personal interactions, and short-term rehabilitation wins ring true in many visits. However, these strengths are undermined by repeated reports of dirty rooms, mislaid belongings, and rooms that feel unmanaged or unsafe due to broken equipment and nonfunctional safety features. When families confront errors in medications, unreturned calls, and perceptions of dismissive leadership, the overall impression shifts from hopeful rehab to a warning that longer-term stability may be uncertain.
In terms of risk-versus-reward, the facility's advantages can still matter if a transition plan is tightly controlled. For some residents, especially those who enter with a clear short-term rehab goal and consistent family involvement, Medilodge of Westwood can deliver progress in therapy and a degree of daily reassurance from attentive aides. The upside is amplified by stories of compassionate caregivers and colleagues who remember residents' names, celebrate small wins, and adapt routines around individual needs. But the downside - frequent maintenance failures, medication delays or errors, and ongoing complaints about communication and accountability - can erase those gains quickly if not actively managed.
For families weighing options, a prudent approach is essential. Before committing, verify licensing history and recent regulatory notes (the MI LARA record linked by some reviewers points to repeated scrutiny), and interview multiple staff members, including the director of nursing and the admissions team, to gauge responsiveness. During visits, test call-button access, bed safety rails, and the responsiveness of aides during peak activity times. Ask specifically about medication workflows, weekend coverage, and how maintenance requests are tracked and completed. Explore whether dedicated family liaisons are assigned and how frequent updates are provided during a rehab stay.
Overall, Medilodge of Westwood presents a mixed picture: capable of delivering meaningful rehab progress and genuine warmth from portions of the staff, yet persistently challenged by safety, cleanliness, and communication gaps that recur in the experience of many families. The decision should bank on whether proximity to home and a strong therapy program can be paired with rigorous daily oversight and a willingness to switch plans quickly if red flags persist. If a family cannot tolerate inconsistent med management, elusiveness in administration, or recurring upkeep problems, alternatives - whether to another Medilodge site with a steadier report or to a facility with a cleaner track record - are the wiser bet. In the end, this community demands proactive guardianship from families and a readiness to pivot if care quality falters.
97 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Kalamazoo County (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Medilodge Of Westwood is a premier assisted living community located in Kalamazoo, Michigan. Our community offers a wide range of amenities and care services to ensure that our residents enjoy a comfortable and fulfilling lifestyle.
Our amenities are designed to enhance the well-being of our residents. We have a beauty salon where they can pamper themselves and maintain their personal style. Residents can enjoy their favorite TV shows with cable or satellite TV in the comfort of their own rooms. Community operated transportation is available for outings and social events. For those who want to stay connected, we have a computer center and Wi-Fi/high-speed internet access throughout the community. Our dining room offers restaurant-style dining with delicious meals prepared by our talented chefs. A small library is available for reading enthusiasts, and a gaming room provides entertainment options for all.
Care services at Medilodge Of Westwood are top-notch. We have 24-hour call systems and supervision to ensure the safety of our residents at all times. Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. We also offer specialized care for individuals with diabetes and other dietary restrictions, ensuring that their nutritional needs are met. Medication management is provided to ensure that residents take their medications as prescribed by their physician. Mental wellness programs are in place to support the emotional well-being of our residents.
At Medilodge Of Westwood, we believe that keeping an active lifestyle is essential for the overall health of our residents. Therefore, we offer a variety of activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities to keep them engaged and entertained.
Our community is conveniently located near various amenities for the convenience of our residents. There are four cafes nearby where residents can meet up with friends for coffee or snacks. Three parks provide opportunities for outdoor recreation and relaxation. For any medical needs, there are 13 pharmacies and 30 physicians nearby. Residents can also choose from a wide range of dining options with 42 restaurants in close proximity. Transportation to these locations is easily arranged.
In summary, Medilodge Of Westwood offers a comfortable and vibrant assisted living community where residents can enjoy an active and fulfilling lifestyle. With our exceptional amenities, care services, and convenient location, we strive to provide the best possible living experience for our residents.
Medilodge Of Westwood is located at 2575 North Drake Road, Kalamazoo, MI 49007 in Kalamazoo County, Michigan
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