Faith Haven Senior Care Centre in Jackson, MI
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6531 West Michigan Avenue, Jackson, MI 49201
For more information about senior living options: (844) 490-3973
The care and treatment were done very well and professionally. The nurses and CNAs were great with residents, showing the patience of saints. The food was very good and plentiful. Staff treated residents with kindness and respect. The care team provided top-notch care. Faith Haven is amazing, with top-notch nursing staff and exceptional quality of care. The staff and therapists took wonderful care of the resident; they were friendly and nice. The facility is clean, well maintained, and comfortable. The administration and CNAs are helpful, friendly, and knowledgeable. The rehab program is spectacular, with a terrific physio team. Samantha Miller is amazing. Great place for your parents; great staff. The people are fantastic.
The administrative staff is impossible to reach and does not return phone calls. The clinical staff are overworked and there aren't enough clinicians. The facility is very unprofessional. Ants were found in a resident's bed and a cockroach crawled across another resident's bed. Dirty briefs were left in beds. A CNA was reportedly dipping wash rags in the toilet to clean residents, yet remained employed. A resident's room was dirty and smelled, like a small prison cell. The facility smelled like urine or feces, staff were often on their phones, and were generally rude. A nurse failed to recognize a heart attack and did not direct care to the ER when needed. There were repeated neglect and safety concerns, including inadequate response and miscommunication. The facility is understaffed and could not provide quality care. The food was horrible, and there were shortages of utensils, cups, and other supplies.Faith Haven Senior Care Centre in Jackson, Michigan, is best suited for families seeking short-term rehabilitation and wound-care with a nursing and therapy team that can deliver solid, hands-on care when staffing is adequate. The facility can feel approachable and home-like, with praise for friendly aides, attentive nurses, and meals described as good and plentiful. This makes it a reasonable option for someone who prioritizes tangible rehab progress, clear discharge planning, and a warm bedside presence. However, for those prioritizing a consistently polished long-term environment, steady administrative responsiveness, and a modern, meticulously maintained facility, alternatives should be weighed carefully.
Those most likely to want alternatives are families placing a premium on steady administration, predictable communication, and uniform care across shifts. Recurring concerns across reviews center on understaffing, high turnover in management, and difficult-to-reach administrative personnel. Several accounts describe delays in returning calls, inconsistent notes among nurses, and frustration over transfer or discharge news. Add to that a pattern of cleanliness and upkeep complaints - odors, outdated rooms, and occasional sanitation lapses - and the potential for uneven experiences becomes an important factor for anyone considering this center as a long-term home.
The strongest positives at Faith Haven lie in the core rehab and nursing functions when the unit is adequately staffed. The rehab and therapy teams receive frequent kudos for competence and engagement, with outcomes described as excellent in some cases. Nursing care and aide support are highlighted as compassionate and professional, supporting progress in activities of daily living and recovery goals. Food quality and dining flow receive praise, and there are frequent reminders of a respectful, person-centered approach from staff who genuinely seem to care. For families who can actively participate and monitor day-to-day care, these advantages can translate into meaningful short-term gains.
Yet the main drawbacks are not minor. Understaffing translates into slower call-bell responses and occasional gaps in supervision, while administrative communication gaps leave families guessing about transfers, billing, and discharge timelines. Cleanliness and upkeep issues recur in multiple reviews, including reports of odors, outdated furnishings, and, in some cases, disruptive maintenance experiences. The facility's history of turnover at the management level intensifies concerns about consistency and accountability. Safety and infection-control lapses appear in some anecdotes, underscoring the risk of a highly variable experience depending on shift coverage and the particular team on duty.
These pros and cons - strong clinical care when teams are fully staffed versus questionable consistency and maintenance - tunnel into a clear conclusion: Faith Haven can be a solid option for short-term rehab when progress hinges on skilled therapy, clear discharge planning, and empathetic nursing. The positives overwhelm for residents who are likely to benefit from aggressive therapy, close family involvement, and a willingness to supervise daily care. For long-term placement or for families seeking unwavering administrative reliability and pristine facility conditions, the cons loom larger and may outweigh the benefits. In such cases, competitors with higher ratings for consistency and upkeep deserve serious consideration.
Practical next steps for families are decisive. On a planned visit, observe call-light responsiveness across shifts, tour several rooms for cleanliness and odor, and question the front-desk and social-work teams about how transfers and billing are handled. Inquire about current staffing levels, turnover trends, and the schedule of therapists to confirm that the intended rehab plan will be feasible. Ask to speak with current residents and their families about daily life, meals, and safety. Compare Faith Haven with other Jackson-area facilities that emphasize staff stability, transparent communication, and consistently maintained environments. Faith Haven can work for rehab-focused needs, but only if active oversight and careful screening address the legitimate concerns that recur in multiple experiences.
83 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Faith Haven Senior Care Centre in Jackson, MI is a premier assisted living community that offers exceptional amenities and top-notch care services. The residents of this vibrant community enjoy a wide range of amenities that enhance their comfort and overall quality of life.
With an on-site beauty salon, residents can easily take care of their grooming needs without leaving the premises. Cable or satellite TV is available for entertainment purposes, ensuring residents have access to their favorite shows and movies. Community-operated transportation makes it convenient for residents to run errands or attend appointments.
For those who wish to stay connected and engaged with technology, there is a computer center equipped with high-speed internet. The dining room provides a spacious and inviting environment for residents to enjoy delicious meals prepared by professional staff in a restaurant-style setting. Private bathrooms ensure the utmost privacy, while housekeeping services keep living spaces clean and tidy.
Faith Haven Senior Care Centre also caters to the social needs of its residents with various recreational amenities. A fully furnished gaming room allows residents to engage in friendly competition and leisure activities, while a small library provides an excellent space for reading and relaxation. Outdoor spaces such as gardens offer serene environments for enjoying nature.
The caring staff at Faith Haven Senior Care Centre provide comprehensive care services round the clock. With a 24-hour call system and supervision, residents can rest assured knowing assistance is always available when needed. Trained caregivers offer support with activities of daily living such as bathing, dressing, and transfers. Medication management ensures residents receive their medications on time.
Special dietary restrictions are accommodated through diabetes diets and other special meal preparations. Transportation arrangements are made both for non-medical purposes as well as for doctor's appointments, making it easy for residents to get around town conveniently.
Residents can stay physically active through fitness programs designed specifically for seniors in the fitness room. Planned day trips organized by the community offer exciting opportunities for exploration outside the facility, while resident-run activities and scheduled daily activities provide socialization and engagement right within the community.
Faith Haven Senior Care Centre is ideally located in close proximity to various amenities. Four cafes, two parks, 17 pharmacies, 29 physicians, 37 restaurants, four places of worship, one theater, and six hospitals are all nearby, providing easy access to essential services and entertainment options for residents.
In summary, Faith Haven Senior Care Centre offers a comprehensive array of amenities and care services to create a comfortable and fulfilling living environment for seniors. With a focus on providing personalized care and ensuring residents' well-being, this assisted living community is committed to enriching the lives of its residents.
Faith Haven Senior Care Centre is located at 6531 West Michigan Avenue, Jackson, MI 49201 in Jackson County, Michigan
Faith Haven Senior Care Centre on seniors.fyi includes 10 photos including images showing dining, outdoor, flag, building, landscaping, nature, wheelchair, exercise equipment, and more.
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