Faith Haven Senior Care Centre

Pros

• The staff at Faith Haven Senior Care Centre were described as attentive and kind, providing good care to residents.
• Many relatives noted that the facility was clean and well-maintained, with pleasant living environments for the residents.
• Activities offered at Faith Haven were mentioned positively, with residents enjoying games like cards and engaging in crafts.
• Communication from the staff and administration was highlighted as open and responsive, keeping family members informed about their loved ones' needs.
• Some reviewers appreciated the thoroughness of therapy services provided at the facility, recognizing the efforts made by therapists during their visits.

Cons

• The facility has been described as run-down and lacking proper care, with residents neglected and staff not recognizing serious health issues.
• A resident experienced inadequate physical therapy, resulting in a lack of strength upon discharge.
• There are complaints about the food quality and meal service, with meals described as cold and unappetizing.
• Communication from staff was often poor, including failure to return phone calls promptly.
• Residents have reported feeling unsafe due to insufficient supervision and support during critical times.
• There are concerns regarding the cleanliness and maintenance of shared living spaces.
• Overall experiences indicate that the level of care provided was subpar, leading to dissatisfaction among families and patients alike.

Review

Faith Haven Senior Care Centre has garnered a diverse array of reviews from former residents and their families, reflecting both positive and negative experiences that yield a complex picture of the facility. While some individuals report satisfactory interactions with staff, clean environments, and overall decent care, others raise alarming concerns about neglect, inadequate medical attention, and subpar living conditions.

One notable account mentions a resident who showed signs of a heart attack while at Faith Haven. Despite exhibiting critical symptoms such as low oxygen levels and profuse sweating, the nursing staff initially assured the family that everything was fine. This particular review highlights a serious lapse in medical observation; only when the resident insisted on going to the emergency room did the truth come to light: he was indeed experiencing a heart attack. Such accounts have led some families to vow never to return their loved ones to this facility due to fears surrounding insufficient medical oversight.

In contrast, other reviewers shared experiences of attentive staff and effective rehabilitation services during their loved ones’ stays at Faith Haven. One reviewer praised the cleanliness of the environment and how well-treated their stepfather was by caregivers during his physical therapy sessions. Positive interactions with administration were also noted; in these instances, communication about discharge planning was highlighted as an essential aspect of care that met their family’s needs effectively. Residents reportedly engaged in activities like playing cards, which fostered social interaction among peers.

However, not all reviews reflected this level of satisfaction. Some described frustrating experiences with shared accommodations that felt cramped or poorly designed. One relative remarked on run-down room conditions where mismatched furniture presented an unwelcoming atmosphere. Although some residents received good individual care, many complaints centered around structural issues within the facility itself—such as limited access to bathrooms—and ineffective physical therapy programs that left recovering patients still physically weak upon discharge.

The COVID-19 pandemic further complicated experiences at Faith Haven for both residents and their families alike. Many visitors noted restrictions on visitation leading to feelings of isolation among patients who were unable to engage in regular activities or even dine together in communal spaces. One review highlighted how meals were served in rooms instead of dining areas due to safety protocols but criticized the quality and temperature of food provided—a sentiment echoed by multiple reviewers unhappy with what they received.

Despite some glowing recommendations based on specific positive encounters with staff or aspects of care received at Faith Haven Senior Care Centre, reviews are heavily mixed overall—with significant concern raised regarding patient neglect and poor management practices within the staffing structure itself. Additional grievances included long waits for assistance and inadequate responses from aides when help was desperately needed by residents exhibiting urgent distress signals—issues that underscore calls for improvement throughout the facility's operational approach.

In summary, Faith Haven Senior Care Centre stands as a testament to stark contrasts in caregiving services available at nursing homes today. Experiences vary widely from empathy-centered interactions leading to successful recoveries to shocking negligence resulting in dire outcomes for vulnerable individuals reliant on professional care systems for support—a reminder for prospective residents' families to conduct thorough evaluations before entrusting their loved ones into any senior care program.

Restaurants

• Wooden Spoon (2.4 miles)
• Culver's (3.2 miles)
• Olive Garden (3.2 miles)
• Mancino's of Jackson (3.3 miles)
• Cracker Barrel (3.3 miles)
• Burger King (3.4 miles)
• Taco Bell (3.4 miles)

Pharmacies

• Chemetall (2.6 miles)
• Good Neighbor Pharmacy (3 miles)
• Weatherwax Drug Stores (3.3 miles)
• Weatherwax Pharmacy (3.4 miles)
• Meijer Pharmacy (3.6 miles)
• Walmart Pharmacy (4.2 miles)
• Allegiance Pharmacy (4.2 miles)

Parks

• The Park (2.8 miles)
• Cascades Falls (4.4 miles)

Physicians

• Cardon Stephanie Cardon Sorrow Jackson (2.9 miles)
• Henry Ford Allegiance Family Medicine - Spring Arbor (3.2 miles)
• Allegience Primary Care (3.2 miles)
• SVS Vision Optical Centers (3.5 miles)
• Asthma Allergy Centers (3.5 miles)
• Med Plus West (3.5 miles)
• Schaff Vision Care (3.5 miles)

Cafes

• Biggby Coffee (3.6 miles)
• Biggby Coffee (4.5 miles)
• Panera Bread (4.5 miles)
• Starbucks (4.8 miles)

Hospitals

• Allegiance Family Health- Dr Ferguson (3.6 miles)
• Allegiance Health (3.7 miles)
• Center For Family Health (4.1 miles)
• Allegiance Physical Rehabilitation-Springport Road (4.1 miles)
• Henry Ford Allegiance Wound Care Center (4.2 miles)
• Allegiance Health (4.2 miles)

Places of Worship

• Calvary Apostolic Church (3.7 miles)
• Spring Arbor Free Methodist Church (3.7 miles)
• Parma Baptist Church (3.8 miles)
• Cascades Baptist Church (4.7 miles)

Theaters

• GQT Jackson 10 (4.6 miles)