313 Sherwood Street, Holly, MI 48442
For more information about senior living options: (844) 490-3973
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Tonya, a CNA, is absolutely amazing and genuinely cares about her patients. Tom, a night CNA, goes above and beyond despite understaffing. Brittany, a night nurse, has been amazing and consistently on top of things. Angela, the Director of Nursing, is awesome. Sara, the activities director, is super creative and keeps residents engaged. Connie, the social worker, is excellent and goes above and beyond to assist residents and families. Lori in admissions is wonderful and very helpful. The staff at Mission Point of Holly are caring and the facility is clean.
The reviews claim the facility has huge staffing problems, ongoing supply shortages, and issues with linen. Night leadership is described as having major issues, especially with medication administration. Night nurses are said to prioritize med distribution over addressing patient issues, which is deemed unacceptable and dangerous. Patients reportedly ring call bells for hours without response, indicating neglect. A reviewer describes a patient being left starving and lying in urine with staff not providing timely care, and the facility smelling of urine. Medications are reported as not properly administered, including overdoses and significant delays. One review urges others not to bring loved ones there, calling it a "hell hole" and suggesting elder neglect charges. There are reports of terrible staff-to-resident ratios and staff not prepared to care for patients. The facility is described as having huge staffing problems, with staff not staying due to workplace conditions. Several accounts mention patients being left immobile and in pain after incidents or readmission, indicating neglect.Mission Point of Holly presents a complex picture: a facility where many dedicated professionals deliver compassionate, attentive care, even as others struggle with staffing, leadership, and timely response to residents' needs. Across the reviews, the strongest and most consistent praise centers on individual caregivers who go above and beyond to ensure residents are heard, looked after, and treated with kindness. Tonya, a CNA, stands out as a beacon in this regard. Reviewers repeatedly note that she is there when her residents need her most, stepping up during major issues with meals and other concerns, and making sure that voices are heard and addressed promptly. Her warmth and professionalism create a sense of security and respect that many families value deeply, with calls for her to be recognized with a raise or even a higher position so she can exert broader influence over patient care.
Another caregiver who earns high marks is Tom, a night CNA who consistently goes above and beyond in the face of understaffing. He makes the most of the resources available and is credited with meaningful, patient-centered attention during night shifts when help is thin. The sentiment is clear: a hands-on, well-supported night manager is urgently needed to stabilize medication administration and to ensure that emergencies are not neglected in the priority to dispenses meds. Several reviewers emphasize that the current night operations feel fragile, with the potential for serious, preventable errors if leadership and staffing don't improve. The recurring theme is a call for stronger night leadership to complement the strong daytime team.
Brittany, another night nurse highlighted by several families, is cited as being especially effective and proactive. This praise for Brittany points to a broader pattern of appreciation for staff who maintain vigilance and responsiveness after dark, even as others describe the nights as chronically understaffed. Angela, the Director of Nursing (DON), also receives acknowledgment for leadership quality and her team's care. Lori in admissions and Connie the social worker are repeatedly mentioned as kind, responsive, and instrumental in guiding families through the often daunting admissions and ongoing care processes. Sara, the activities director, is praised for keeping residents engaged and happy, with the therapy department described as knowledgeable and genuinely focused on residents' well-being and independence.
Amid these affirmations, a substantial number of reviews detail serious concerns about late-night staffing, medication administration, and responsiveness to call bells. Some residents report waiting hours for help after ringing their call lights, with medications either delayed or, in some cases, administered incorrectly or in excess. One particularly alarming account describes a resident who was found starving and in an unsanitary, distressing condition, with allegations of neglect and inadequate monitoring that culminated in a hospital readmission for a broken hip. The surrounding emotions in these accounts range from frustration and fear to anger, with families describing the environment as unsafe and the staff as overwhelmed or unprepared. Language used by families underscores the seriousness of these concerns and their enduring impact on trust and peace of mind.
Against the darker narratives, other families report that the staff is friendly, caring, and responsive, and that the overall experience can be positive, especially with strong teamwork. Some reviews highlight the facility's cleanliness, the presence of engaging activities, and a perception of a consistent, compassionate bedside approach from many nurses and CNAs. A number of reviewers express appreciation for the admissions team, social workers, and the broader nursing staff who worked together to provide good care and to communicate clearly with families during difficult times. For these families, Mission Point of Holly represents a place with real strengths - especially during daytime care and events - where the human touch from devoted staff can make a meaningful difference in residents' daily lives.
Yet even among the praise, several reviewers caution prospective families to consider the realities of the facility at night and during periods of high demand. Some contend that the daytime experience of care and the facility's atmosphere are strong indicators of what's possible, but they emphasize the necessity of continuous improvement in nighttime staffing, prioritization of urgent resident needs, and reliability in medication administration. A common thread is the belief that Mission Point of Holly has a remarkable team in place - people who genuinely care about residents and who are capable when they have adequate support and leadership. The prevailing message is that with improved night leadership, consistent staffing, and reinforced procedures, the facility could live up to the strong care ethos many families already see in the daytime.
In sum, Mission Point of Holly emerges as a place of high human potential tempered by critical operational challenges. The facility benefits from outstanding individual caregivers - Tonya, Tom, Brittany, Angela, Lori, Connie, Sara, and many others - whose dedication has touched numerous residents and families in meaningful ways. At the same time, persistent concerns about late-night staffing, timely medication administration, and responsive call-bell service paint a picture of a system that can deliver truly excellent care in some moments and fall short in others. For families considering this facility, the consensus is clear: there is much to admire in the people who work there and the care they strive to provide, but there is also urgent room for leadership, staffing, and process improvements to ensure every resident receives safe, consistent, and compassionate care around the clock.
66 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bishop (13 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Mission Point Nursing And Rehab Center of Holly in Holly, MI is an assisted living community that offers a range of amenities and care services to promote the well-being and independence of its residents. With a focus on providing a comfortable and engaging environment, residents can enjoy a variety of amenities such as a beauty salon for personal grooming needs, cable or satellite TV for entertainment, and a computer center for staying connected with loved ones.
The dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by the staff, with special dietary restrictions catered to. For recreational activities, there is a fitness room to stay active and maintain physical health, as well as a gaming room for leisurely enjoyment. The small library provides opportunities for reading and relaxation.
Residents also have access to outdoor spaces such as gardens to enjoy fresh air and nature. Housekeeping services ensure that the living spaces are kept clean and organized. Wi-Fi/high-speed internet is available throughout the community to keep residents connected and engaged.
When it comes to care services, Mission Point Nursing And Rehab Center provides 24-hour call system and supervision to ensure that assistance is readily available when needed. Trained staff members assist with activities of daily living like bathing, dressing, and transfers. Medication management is also provided to ensure the proper administration of medications.
Transportation arrangements are made both for non-medical purposes like community operated transportation or visiting nearby cafes, restaurants, parks, places of worship, pharmacies, physicians' offices; as well as for medical purposes like transportation to doctors' appointments or hospitals.
To support mental wellness, there is a mental wellness program in place along with scheduled daily activities that residents can participate in. Fitness programs further contribute to maintaining physical health while planned day trips offer opportunities for exploration outside the community.
Overall, Mission Point Nursing And Rehab Center provides comprehensive amenities and care services aimed at empowering residents to live fulfilling lives within a supportive community setting.
Mission Point Nursing And Rehab Center Of Holly is located at 313 Sherwood Street, Holly, MI 48442 in Oakland County, Michigan
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