Advantage Living Center - Harper Woods

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19840 Harper Avenue, Harper Woods, MI 48225

For more information about senior living options: (866) 208-4318

3.1 from 68 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Overall Review of Advantage Living Center - Harper Woods

common 16 reviews mention this

Caregivers are described as attentive

Many reviews describe kind staff who took good care of loved ones.

A sizable number of reviewers say the staff was caring and polite, and that their family members were treated well during rehab or short stays. Several also mention the facility feeling clean and well kept when they visited. In these positive reviews, residents are described as comfortable and getting help with day-to-day needs and therapy. A few reviewers contrast that with problems at the facility, but the staff-focused praise still shows up repeatedly.

caveat 12 reviews mention this

Getting through by phone is hard

Multiple reviewers report difficulty reaching the staff by phone.

Several reviewers say they struggled to get answers when calling, including unanswered calls, long waits, disconnected calls, or transfers that went nowhere. A few describe needing to escalate directly to save their loved one or to handle urgent medication and coordination concerns. Even when in-person staff were described as courteous, reviewers repeatedly say regular updates and phone access were inconsistent. Some also describe rude or unhelpful phone interactions, adding to frustration.

caveat 8 reviews mention this

Cleanliness concerns and odors reported

Reviews include repeated complaints about the facility feeling dirty.

Some reviewers describe the building as filthy or unsanitary, including complaints about odors on entry and overall poor cleanliness. Several also describe messy rooms and laundry problems, including stained items after washing or personal belongings missing. A few reviewers go further, calling out conditions like sewage issues, dirty restrooms, and visible uncleanliness. While some other reviews say the facility is clean, the negative cleanliness comments are common enough to stand out.

caveat 10 reviews mention this

Serious care and safety issues alleged

Some reviewers report serious safety and care breakdowns.

A number of negative reviews describe severe medical or safety problems, including allegations of delayed or inadequate response to worsening conditions. Several mention falls, skin issues such as bed sores, or medication concerns like pain-medication interruptions and difficulty confirming medications. Others describe extreme outcomes and preventable-sounding complications, including infections and hospitalizations. There are also reviews that point to staffing responsiveness and supervision failures, including call-light and check-in concerns.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

151 resident community capacity

Types of Care

Skilled Nursing Facility

Amenities

Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available

Transportation

Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments

Care Services

12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities

Nearby Places of Interest

Pharmacies

CVS Pharmacy (0.8 miles)
Walgreens (1.2 miles)
Walgreens (1.3 miles)
CVS Pharmacy (1.6 miles)
CVS Pharmacy (2 miles)
Rite Aid (2.6 miles)
Rite Aid (2.8 miles)

Hospitals

Select Specialty Hospital (1.1 miles)
St John Hospital & Medical Center (1.1 miles)
Henry Ford Medical Center (2.8 miles)
St John Macomb Hospital (6.5 miles)
St John Macomb-Oakland Hospital Warren Emergency Care (6.5 miles)
Detroit Receiving Hospital (8.8 miles)
Barbara Ann Karmanos Cancer Institute (9 miles)

Restaurants

National Coney Island (1.2 miles)
Little Caesars Pizza (1.8 miles)
Gilbert's Lodge (1.9 miles)
Wally's Frozen Custard (2 miles)
Cadieux Cafe (2.3 miles)
Shores Inn Food & Spirits (2.4 miles)
McDonald's (2.6 miles)

Places of Worship

St Joan Of Arc Church (1.5 miles)
Grosse Pointe United Methodist Church (2.1 miles)
St Charles Church (6.9 miles)
Lakeside Community Church (7.5 miles)
St John's Presbyterian Church (8.6 miles)

Physicians

Pointes Allergy And As (2.7 miles)
Beaumont East Area Family Physicians (6 miles)
Henry Ford Macomb Family Medicine & Gynecology (6.9 miles)
Childrens Hospital Of Michigan Specialty Center - Detroit (8.8 miles)
University Health Center (8.9 miles)

Parks

Matthew C Patterson Park (4.6 miles)
Lac St Claire Park (4.6 miles)
Windmill Pointe Park (5.1 miles)
Center Line Memorial Park (6.5 miles)
McKinley Park (6.8 miles)
Belle Isle Park (7.6 miles)
Lakewood Park (8 miles)

Cafes

Tim Hortons (4.7 miles)
Panera Bread (6.7 miles)
Starbucks (8.2 miles)
Tim Hortons (8.3 miles)
Biggby Coffee (8.5 miles)
Tim Hortons (8.8 miles)

Theaters

AMC Star Gratiot 15 (8.7 miles)

Frequently Asked Questions

Where is Advantage Living Center - Harper Woods?

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