Advantage Living Center - Harper Woods

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Advantage Living Center - Harper Woods Advantage Living Center - Harper Woods Advantage Living Center - Harper Woods

Advantage Living Center - Harper Woods

19840 Harper Avenue, Harper Woods, MI 48225

For more information about senior living options: (844) 490-3973

3.1 from 68 reviews
5 stars
29
4 stars
6
3 stars
4
2 stars
2
1 stars
27

Skilled Nursing Facility

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    Overall Review of Advantage Living Center - Harper Woods

    Pros

    • pro The staff took very good care of my family member.
    • pro The staff was amazing.
    • pro It's cleaner than most.
    • pro Nurse Gwen and the supervisor demonstrated compassion and concern.
    • pro Tamara is the best addition to the management team; she personally showered and bathed him, treated his wounds, and kept his appointments.
    • pro My Aunt was just here for a few weeks and we loved this place! The staff was fantastic.
    • pro Close family member was here and had great treatment; staff were friendly and caring.
    • pro Very nice place the docs and staff very helpful good hard working.

    Cons

    • pro The staff treat the facility like a prison and won't let residents leave.
    • pro The nurses show zero empathy for their patients.
    • pro The facility is a true danger to the safety of residents and staff.
    • pro Heroin and fentanyl are openly sold by staff and residents inside the building.
    • pro The owner only cares about the bottom line.
    • pro There have been multiple overdoses at the facility, including fentanyl.
    • pro The night manager's actions are unprofessional and warrant license revocation.
    • pro Personal items go missing, including cell phones, and staff do not respond to inquiries.
    • pro The facility's neglect has led to serious harm, including infections and life-threatening conditions.
    • pro The staff fail to respond to urgent concerns and attempts to contact them for hours.

    Review

    The collection of experiences shared about this nursing facility paints a picture of a complex and contested place where care can feel both genuinely compassionate and alarmingly negligent, depending on who you ask and when you visit. On one hand, several families and visitors describe staff who are kind, attentive, and genuinely invested in their loved ones. They recount moments when nurses and aides went above and beyond to comfort residents, help with dressing and hygiene, coordinate appointments, and respond to concerns with patience. In particular, accounts highlight individual staff members - nurses, CNAs, and supervisors - who earned gratitude for taking time to listen, staying late to ensure a patient's needs were met, or personally ensuring that therapies and tests were kept on track. One caregiver even singled out a manager and a nurse for exemplary leadership and care, emphasizing that a specific nurse's diligent attention and advocacy helped a patient feel like the only person in the facility. In several visits, the facility was described as clean and well-kept, adding to the sense that some residents were receiving a solid standard of daily care.

    Yet, these positive impressions sit alongside a chorus of grave concerns that, for many families, overshadow the praise. A number of reviews describe emergency situations and serious medical declines following interactions with the facility, suggesting that the care environment could rapidly become dangerous. One family reports that their loved one was brought back to the facility after a prior near-fatal event, only to be sent away shortly thereafter and later requiring a ventilator - a sequence that they interpret as a severe lapse in safety and medical judgment. Another review explicitly accuses the staff of incompetence and a lack of empathy, asserting that avoidable harm occurred and that the facility's response to medical crises was lacking. In these narratives, patients' lives seem to be at risk due to what is described as mismanagement, delays in getting to appropriate care, and a culture that prioritizes business concerns over patient well-being.

    There are also stark, unflinching accusations about safety and regulation inside the building. Several reviewers allege the facility harbors and tolerates illegal activity and unsafe behavior, including claims that homeless individuals and drug dealing occurred within the facility's walls and that heroin and fentanyl were sold by both staff and residents. The proprietor is criticized as prioritizing profit over patient safety, with multiple anecdotes linking these conditions to serious harm, including overdoses that required emergency response and hospitalizations. These allegations describe a pervasive atmosphere of risk, with comments about the ongoing exposure of vulnerable residents to dangerous drugs and a steady stream of incidents that reportedly went unaddressed or inadequately managed by leadership.

    Beyond medical crises and safety concerns, personal belongings and basic daily operations appear to have caused distress for many families. Several reviews recount losses or thefts of personal items, including clothing and electronics, and some trace the disappointment back to lapses in staff accountability or communication. In one particularly troubling case, a family member recounts missing personal items from a relative with dementia after a shorter stay for respite care, with frustrations mounting over the pace and adequacy of responses from the facility and affiliated support services. The experience with Pace is also mixed: one family member describes a negative incident involving missing belongings and interactions with Pace officials, while other reviews from the same period praise staff for addressing issues and coordinating care. The tension between these conflicting memories underscores how fragile trust can be when basic rights and personal possessions are involved.

    The perspectives of individuals connected to the facility's management and staff add further texture to the narrative. Some residents and their families recount positive interpersonal experiences, noting that staff were courteous, attentive, and genuinely caring. There are mentions of a manager, a nurse, and other leaders who were described as compassionate and principled, with one account praising a particular nurse for her leadership and standards that helped colleagues raise the level of care. Conversely, other accounts describe unprofessional behavior by certain managers, delays in communication, and difficulties in obtaining timely access to care or transfer to hospitals when urgent needs arose. These contrasting stories suggest a workplace where moments of excellence coexist with episodes of miscommunication and perceived indifference, depending on who you encounter and when you reach out.

    The broader context of regulatory scrutiny and family impact is hard to ignore in these accounts. One family notes that a state agency conducted a federal investigation and found non-compliance with Medicare and Medicaid, with a directive to make extensive changes within a set timeframe. The participants describe a sense of ongoing mistrust and fear about the facility's ability to safeguard residents, including serious concerns about medical outcomes such as infections and bedsores. In several passages, families describe feeling unprotected and unsupported during critical moments, relying on emergency services or the determination of individual staff members to intervene when danger seemed imminent. The overall tone is one of alarm - an urgent appeal for accountability, better oversight, and a safer environment for some of the most vulnerable people in their communities.

    Taken together, these experiences illuminate a facility that can be a source of comfort and relief for some families while representing an extraordinary risk for others. The praise for compassionate staff, clean facilities, and responsive leadership sits side by side with accusations of medical incompetence, safety hazards, neglect, and even criminal activity. For families considering placement, the narrative suggests a need for careful, independent verification: to visit personally, to observe interactions, to ask hard questions about staffing, safety protocols, and incident histories, and to seek out third-party reviews and licensing records. It also highlights the fragility of trust in long-term care settings, reminding prospective residents and their families that the quality of care can vary dramatically within the same facility and across different times and shifts, making thorough due diligence essential.

    Features

    Housing

    • 151 resident community capacity 151 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Advantage Living Center - Harper Woods in Harper Woods, MI is a premier assisted living community offering a wide range of amenities and care services to meet the needs of its residents. The community boasts a beauty salon where residents can get pampered, as well as access to cable or satellite TV for entertainment.

    Transportation is made easy with community-operated transportation and assistance in arranging transportation to doctors appointments. Residents also have access to a computer center and Wi-Fi/high-speed internet for staying connected with loved ones.

    Dining at Advantage Living Center - Harper Woods is a delightful experience with restaurant-style dining and special dietary restrictions catered to. Additionally, housekeeping services ensure that residents' living spaces are always neat and tidy.

    For physical wellness, there is a fitness room and outdoor space available for exercise and relaxation. A wellness center provides 24-hour supervision and assistance with activities of daily living, including bathing, dressing, and transfers. Medication management and diabetes diets are also offered for those in need.

    To enhance mental wellness, the community offers a mental wellness program along with scheduled daily activities and resident-run activities. Planned day trips provide opportunities for exploration outside of the community.

    Advantage Living Center - Harper Woods is conveniently located near various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals.

    Overall, Advantage Living Center - Harper Woods provides top-quality care services in a comfortable environment where residents can enjoy an active lifestyle while receiving the support they need.

    Nearby Places of Interest

    Pharmacies

    • CVS Pharmacy (0.8 miles)
    • Walgreens (1.2 miles)
    • Walgreens (1.3 miles)
    • CVS Pharmacy (1.6 miles)
    • CVS Pharmacy (2 miles)
    • Rite Aid (2.6 miles)
    • Rite Aid (2.8 miles)

    Hospitals

    • Select Specialty Hospital (1.1 miles)
    • St John Hospital & Medical Center (1.1 miles)
    • Henry Ford Medical Center (2.8 miles)
    • St John Macomb Hospital (6.5 miles)
    • St John Macomb-Oakland Hospital Warren Emergency Care (6.5 miles)
    • Detroit Receiving Hospital (8.8 miles)
    • Barbara Ann Karmanos Cancer Institute (9 miles)

    Restaurants

    • National Coney Island (1.2 miles)
    • Little Caesars Pizza (1.8 miles)
    • Gilbert's Lodge (1.9 miles)
    • Wally's Frozen Custard (2 miles)
    • Cadieux Cafe (2.3 miles)
    • Shores Inn Food & Spirits (2.4 miles)
    • McDonald's (2.6 miles)

    Places of Worship

    • St Joan Of Arc Church (1.5 miles)
    • Grosse Pointe United Methodist Church (2.1 miles)
    • St Charles Church (6.9 miles)
    • Lakeside Community Church (7.5 miles)
    • St John's Presbyterian Church (8.6 miles)

    Physicians

    • Pointes Allergy And As (2.7 miles)
    • Beaumont East Area Family Physicians (6 miles)
    • Henry Ford Macomb Family Medicine & Gynecology (6.9 miles)
    • Childrens Hospital Of Michigan Specialty Center - Detroit (8.8 miles)
    • University Health Center (8.9 miles)

    Parks

    • Matthew C Patterson Park (4.6 miles)
    • Lac St Claire Park (4.6 miles)
    • Windmill Pointe Park (5.1 miles)
    • Center Line Memorial Park (6.5 miles)
    • McKinley Park (6.8 miles)
    • Belle Isle Park (7.6 miles)
    • Lakewood Park (8 miles)

    Cafes

    • Tim Hortons (4.7 miles)
    • Panera Bread (6.7 miles)
    • Starbucks (8.2 miles)
    • Tim Hortons (8.3 miles)
    • Biggby Coffee (8.5 miles)
    • Tim Hortons (8.8 miles)

    Theaters

    • AMC Star Gratiot 15 (8.7 miles)

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