19989 Woodside, Harper Woods, MI 48225
For more information about senior living options: (844) 490-3973
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The staff took very good care of the family member. The staff was amazing, and the facility is cleaner than most. Nurse Gwen and the supervisor demonstrated compassion and concern. Tamara is the best addition to the management team and an outstanding example of leadership. The staff was wonderful and very polite; the loved one was well taken care of by the nurse and CNAs. The doctors and staff were very helpful and hardworking. The owner is extremely knowledgeable and helped answer all concerns. Ms. Hall was very kind.
The Orchard is the worst facility to be in. This facility is a true danger to the safety of residents and staff. They allow homeless drug dealing patients to stay in the facility, breaking rules and displaying total disregard for safety. Heroin and fentanyl are openly sold by staff and residents inside and outside the building. The owner only cares about his bottom line. The nurses are incompetent with zero empathy for their patients. The night manager's actions warrant license revocation.Across a wide range of experiences, families and loved ones described a facility that can feel like two different places at once. On one hand, several accounts celebrate attentive staff, clean surroundings, and moments of genuine compassion. They recount staff members going above and beyond: caregivers who bathe and tend to patients with kindness, nurses who keep appointments on track, and administrators who strive to uphold a higher standard of care. Several reviewers singled out individuals by name, praising the dedication of people like Tamara, who was described as the best addition to management for personally overseeing a relative's care, attending appointments, and insisting on high standards. Others spoke warmly of the DON's knowledge, and of managers such as Ms. Hall who were described as kind and helpful in business-related conversations. Families also noted that the facility was clean and well-kept, and that the staff - nurses and CNAs - were generally seen as polite, caring, and hardworking. In some cases, families who chose respite care or short stays reported positive impressions of the environment and the willingness of staff to communicate both in person and by phone, which left them feeling reassured during the patient's stay.
On the contrasting side, there are horrific, alarming, and deeply distressing narratives about safety, responsiveness, and accountability. A number of reviewers describe a facility that can feel dangerous and negligent, with serious implications for residents' health. Some accounts allege that drug-related activity occurs within the building, including claims that homeless, drug-using individuals and even staff are involved in selling heroin and fentanyl inside or around the facility. The language used by those reviewers is blunt: a place run more for profit than for patient safety, where the owner's focus is described as bottom-line driven rather than patient-centered. In these reviews, serious harm followed - overdoses, hospitalizations, and in at least one case a patient on a ventilator after being sent back to care following a hospital stay. Several narrators describe a pattern of neglect or delayed response that they equate with risk to life, including lost opportunities to move a patient to a hospital when needed, and long delays in returning calls or addressing urgent concerns. Some reviewers explicitly state that the facility is a true danger to both residents and staff.
The most dramatic, recurring issue centers on real-life emergencies where lives were reportedly imperiled by inaction or mismanagement. One review describes a grandmother returning to the facility after a hospital visit only to deteriorate and be placed on a ventilator shortly thereafter, with a family member asserting that the care team demonstrated incompetence and a lack of empathy. In another case, a strong accusation is made that a patient's overdose on fentanyl - unprescribed in the patient's chart - occurred more than once, precipitating 911 calls and hospital admissions. Another account tells of a family member whose father became severely ill shortly after admission, with the family unable to reach the facility by phone for hours and the night manager's conduct described as unprofessional; the situation escalated to a life-saving intervention by calling 911, with several staff members later described as showing compassion while others were criticized for their handling of the crisis. These stories collectively underscore fears about whether the facility has the staffing, training, or systems to intervene quickly and appropriately in a medical emergency.
Beyond life-or-death moments, families reported concerns about day-to-day safety, respect for residents' dignity, and the handling of personal belongings. One account details a significant loss of personal items after a stay, including a missing cell phone, with staff at the pace program and Pace coordinators involved in what was perceived as slow or unhelpful follow-up. The caregiver's frustration grew into a strong conviction that staff failures - whether in communication, accountability, or basic stewardship of residents' possessions - were symptomatic of broader neglect. Other reviews complain about clothes being misplaced or stolen during laundry cycles, particularly for a loved one with dementia whose belongings require careful handling. The emotional weight of these stories is magnified by the caregiver's identity as a long-time professional who understood the expectations of caregiving and the responsibilities of the facility, making the losses feel like a breach of trust and duty.
Regulatory and institutional scrutiny also appears in the mix. A reviewer referenced a state-level regulatory action, describing the facility as being found non-compliant with Medicare and Medicaid rules and facing a federal investigation. The reviewer notes that regulators gave the facility a timeline to address these issues, with a directive to "clean things up" within 60 days, and that some information from the investigation had been not released publicly by the state. This reference to formal scrutiny adds a layer of concern for prospective families, suggesting that the facility has faced oversight that acknowledged problems serious enough to merit intervention, even as some families continued to report positive interactions with staff in individual moments of care.
Taken together, the collection of reviews paints a complex, sometimes contradictory portrait of the same facility. For every story of extraordinary care and personal attention - nurses who are described as patient, proactive, and deeply invested in a patient's recovery - there is a countervailing account of systemic risk, unresponsiveness, and alleged unsafe practices that endangered residents. Some families found stability and comfort in the presence of caring staff and a clean, organized environment; others left with deep mistrust, carrying away concerns about safety, the handling of medications and personal belongings, and the facility's capacity to respond effectively in emergencies. The overall message is that experiences vary widely, and for families evaluating this facility, it would be prudent to seek out multiple perspectives, verify policies and staffing levels, and ask detailed questions about emergency procedures, incident reporting, and how personal belongings and patient care plans are safeguarded.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Tranquility Place in Harper Woods, MI is a peaceful assisted living community that offers a range of amenities and care services to ensure a comfortable and fulfilling lifestyle for its residents. Our spacious dining room provides an inviting space for residents to enjoy delicious meals prepared by our dedicated staff. Each resident's accommodation is fully furnished, allowing for a seamless transition into their new home. With beautifully landscaped gardens and outdoor spaces, our residents can enjoy fresh air and nature whenever they please.
To ensure a clean and organized living environment, housekeeping services are provided regularly. We also offer move-in coordination assistance to make the transition as smooth as possible for our residents. For those who wish to stay connected with friends and family, we provide telephone services as well as Wi-Fi/high-speed internet access throughout the community.
Our compassionate care staff is available around the clock to provide assistance with activities of daily living such as bathing, dressing, and transfers. We work closely with health care providers to coordinate any additional care needed by our residents. Our staff also assists with medication management and special dietary restrictions including diabetes diets.
Transportation arrangements, both for medical needs and doctor's appointments, are available for our residents' convenience. Nearby amenities include cafes, parks, pharmacies, restaurants, places of worship, and hospitals - providing easy access to entertainment options and healthcare facilities.
At Tranquility Place in Harper Woods, MI, we believe in fostering an active lifestyle for our residents. Scheduled daily activities are available to promote socialization and engagement within the community.
Come experience the tranquility and comfort of Tranquility Place - where personalized care meets vibrant community living.
Tranquility Place is located at 19989 Woodside, Harper Woods, MI 48225 in Wayne County, Michigan
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