Paul Oliver Memorial Hospital - LTCU in Frankfort, MI
Save
224 Park Avenue, Frankfort, MI 49635
For more information about senior living options: (844) 490-3973
What level of care are you interested in?
Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
Other
The staff were helpful and attentive. Michelle R was a very kind and attentive ER nurse. The nurses and doctors were great. Lauren in the ER was very attentive and nice. The team was efficient and very helpful in caring for patients. The check-in process was fast and friendly. Registration and mobile imaging were impressive. The entire experience was wonderful, with incredibly helpful and comforting staff. The staff provided excellent customer care.
They would give zero stars if possible. They would never return and told others to avoid the ER. They described the billing as disgusting and improper. They claimed staff neglected their grandmother, leading to a catheter-related UTI and death. They called the service terrible and the staff generally unhelpful. They criticized management as unbelievably bad. They described the scheduling process as taking hours on the phone and being inefficient. They criticized the handling of the wheelchair incident as dangerous and mishandled.This community is best suited for families seeking fast, human-centered acute care in a small-town hospital setting. Paul Oliver Memorial Hospital's LTCU earns its strength from front-line warmth and efficiency: quick admissions, prompt triage, and nurses who convey genuine attentiveness. For many visits, patients report swift check-ins, clear explanations, and a care team that acts with urgency without sacrificing bedside kindness. The PT staff in particular is repeatedly highlighted as involved and reassuring, which makes this option especially appealing for minor injuries, pediatric visits, and short-term stabilization where practical, compassionate care matters as much as technical skill.
Still, certain realities should steer families toward alternatives. The most persistent caveat is administrative and billing inconsistency, paired with mixed experiences around elder care. Several reviews raise red flags about billing practices, including disputes over CPT-coded charges and mistaken insurance billing, which complicates the decision for anyone with budget or coverage concerns. More troubling are accounts of neglect or mismanagement in some elder-care scenarios, where care quality and accountability feel uneven. For those who demand rock-solid billing clarity and consistently high levels of geriatric care across visits, exploring larger or more specialized options may be prudent.
When the positives hold, they carry real weight against the drawbacks. The facility earns trust through consistently friendly, capable front-line staff - nurses, ER clinicians, and techs who deliver care efficiently and with a personal touch. Occasional examples of standout professionalism - care teams that move quickly from check-in to testing, or nurses who calm anxious patients - underscore a core strength: reliability in urgent moments. The PT team earns particular praise for making difficult routines feel manageable, and the overall impression for many non-emergency visits is that excellent bedside manners coexist with solid clinical competence. In short, for routine emergencies and straightforward stabilization, the positives often offset the fragmented administrative experiences.
The main cons are not minor. Billing ambiguity and disputes can create anxiety at the moment of need, potentially souring what should be straightforward care. There are equally serious concerns from some families about elder-care quality, with anecdotes of neglect or miscommunication that linger long after discharge. Administrative hiccups - delays in scheduling or test processing errors - add friction to a system already under stress, and those issues can amplify the stress of a medical event. In aggregate, these factors push caution: while many encounters are positive, a portion of experiences point to risks that cannot be ignored.
For families weighing choices, a practical approach is required. If rapid, personable care and reliable triage are the priority, this LTCU remains a strong contender - especially when the immediate need centers on urgent symptom relief or minor injuries, with PT and pediatric-focused staff available. However, if consistent administrative transparency and steady, high-quality elder-care oversight are non-negotiable, it is wise to compare with larger regional options such as Munson in Traverse City or other nearby centers. Before deciding, request a candid discussion with the nursing director or case manager about discharge planning, billing practices, and how notes are shared across departments. A pre-visit tour and direct questions about nurse-to-patient ratios and care coordination can prevent unpleasant surprises.
Ultimately, the community presents a balanced profile: a dependable option for urgent, compassionate care delivered with a personal touch, tempered by real concerns over billing practices and the variability of elder-care experiences. For families who prize quick access, clear human connection, and proficient frontline care, Paul Oliver Memorial Hospital's LTCU delivers notably strong value. For those whose decision hinges on flawless administration and uniform geriatric care quality, exploring alternatives with steadier disciplinary emphasis may yield a more predictable long-term fit. The right choice hinges on which elements of care most heavily influence peace of mind during medical moments.
39 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Paul Oliver Memorial Hospital - LTCU in Frankfort, MI offers a vibrant assisted living community for seniors seeking personalized care and comfort. Our spacious and fully furnished accommodations provide a cozy and home-like environment for our residents to enjoy. With amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and a small library, residents can easily stay connected and entertained.
Our dedicated staff provides 24-hour supervision and assistance with activities of daily living, including bathing, dressing, and transfers. We also offer specialized care for individuals with diabetes, ensuring that their dietary needs are met. Our skilled team manages medication administration to ensure the well-being of our residents.
At Paul Oliver Memorial Hospital - LTCU, we prioritize mental wellness through our comprehensive mental wellness program. We encourage residents to participate in resident-run activities and scheduled daily activities to foster a sense of community and engagement.
Our dining options cater to special dietary restrictions, providing nutritious meals that meet individual preferences. Residents can enjoy restaurant-style dining in our welcoming dining room.
Located in Frankfort, MI, our community boasts an array of nearby amenities. With five cafes, six parks, two pharmacies, one physicians' office, 15 restaurants, one transportation service, eight places of worship nearby, and two hospitals close by, residents have easy access to various services and recreational opportunities.
Whether it's enjoying the beautiful outdoor spaces or engaging in activities throughout the day, residents at Paul Oliver Memorial Hospital - LTCU can expect quality care in a warm and inviting environment.
Paul Oliver Memorial Hospital - LTCU is located at 224 Park Avenue, Frankfort, MI 49635 in Benzie County, Michigan
Maples Benzie Co Medical Care
Frankfort, MI
Extensive on-site amenities and comprehensive care (dining, wellness, fitness, transportation, medication management, and social activities).
Michigan Shores Cooperative
Frankfort, MI
Tranquil, nature-rich setting with easy access to parks, cafes, healthcare, dining, transportation, and places of worship.
Frankfort Senior Care
Frankfort, MI
Clean, well-maintained facility with good meals and opportunities for social engagement.
Frankfort Pines
Frankfort, MI
Caring staff in a clean, home-like atmosphere with good dining and engaging activities.
Colby's Orchard House
Frankfort, MI
Comprehensive care options with private bathrooms and diverse activities.
Crystal View Adult Foster Care
Frankfort, MI
24-hour supervision with daily living assistance, medication management, and transportation coordination for medical appointments.
Culver Meadows Senior Living
Traverse City, MI
Intimate 20-bed community with 24/7 supervision and memory care.
The Village at Bay Ridge
Traverse City, MI
Quality of care and cleanliness with broad on-site amenities and a pet-friendly policy.
Traverse Manor
Traverse City, MI
Friendly staff, clean facility, and strong on-site amenities in a peaceful setting.
Top Canine Companions for Older Adults
Dogs can greatly improve the lives of older adults by offering emotional support and encouraging physical activity, with factors such as size, temperament, and grooming needs being crucial in selecting a suitable breed. Senior dogs often make ideal companions for this demographic, promoting social connections and requiring care routines that align with seniors' capabilities.
The guide on blood pressure charts for older adults stresses the importance of understanding normal and high blood pressure readings influenced by age, genetics, and lifestyle, while emphasizing regular monitoring and lifestyle modifications to prevent serious health issues. It provides insights into blood pressure categories, dietary recommendations, medication considerations, and the role of caregivers in supporting healthy habits.
Financing Long-Term Nursing Home Care Through Social Security: A Thorough Exploration
The article explores the complexities of using Social Security to finance long-term nursing home care in the U.S., detailing eligibility requirements and misconceptions, while emphasizing that these benefits often do not cover full costs and highlighting the need for strategic financial planning and professional guidance.
Building
Office
Comprehensive Guide to Blood Pressure Charts for Older Adults: Understanding Normal and High Readings by Age