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Paul Oliver Memorial Hospital - LTCU in Frankfort, MI

Paul Oliver Memorial Hospital - LTCU is a nursing home community in Frankfort, MI.

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Paul Oliver Memorial Hospital - LTCU in Frankfort, MI

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Paul Oliver Memorial Hospital - LTCU Paul Oliver Memorial Hospital - LTCU

224 Park Avenue, Frankfort, MI 49635

For more information about senior living options: (866) 208-4318

4 from 40 reviews
5 stars
28
4 stars
2
3 stars
0
2 stars
1
1 stars
9

Overall Review of Paul Oliver Memorial Hospital - LTCU

common 18 reviews mention this

Staff responsiveness stands out

Residents describe staff as friendly, attentive, and focused on comfort.

Many reviews emphasize being treated with kindness and responsiveness, including quick check-ins, staff who take time with questions, and caregivers who keep patients comfortable. Several reviewers specifically call out staff as attentive and effective, including nurses who communicate well and follow up after visits. This aligns with the kinds of on-site support the community is set up to provide, including help with activities of daily living, medication management, and a 24-hour call system.

common 6 reviews mention this

Care timing gets called out

Reviews frequently mention getting seen quickly and progressing through care fast.

Some reviewers describe short timelines from arrival to being assessed, scanned, or treated, including cases with no wait time and quick movement from check-in to the next step. Others mention being handled efficiently for procedures like stitches. That emphasis on rapid, supported care matches the community’s focus on supervision and day-to-day assistance services.

caveat 2 reviews mention this

Some families describe serious neglect

A small set of reviews describe inadequate care and harmful outcomes.

A couple of reviews report negative experiences with care on the unit, including claims of neglect such as untreated issues and outcomes described as severe. One review describes a failure to properly manage a medical need, while another describes problems with movement and physical therapy. These comments are the main sources of concern among otherwise positive staffing and care experience mentions.

caveat 2 reviews mention this

Billing and insurance issues appear

Some reviewers raise concerns about billing accuracy and insurance processing.

Two reviews focus on billing or insurance handling problems, including disputes about charges and delays or errors related to insurance information. One reviewer describes being billed for a higher level of service than expected, while another describes receiving a bill stating insurance was not on file. These are not the most common themes, but they recur in the negative reviews.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 39 resident community capacity 39 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Dining room Dining room
  • Fully furnished Fully furnished
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Care Services

  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Hospitals

  • Paul Oliver Memorial Hospital (0 miles)
  • Crystal Lake Clinic (0.6 miles)
  • Manitou Medical Center (15.3 miles)
  • Crystal Lake Clinic (15.4 miles)
  • Onekama Area Health Center (18.9 miles)

Restaurants

  • Stormcloud Brewing Company (0.3 miles)
  • The Hotel Frankfort (0.3 miles)
  • Villa Marine Bar & Grill (0.3 miles)
  • Frankz (0.3 miles)
  • The Fusion Restaurant (0.3 miles)
  • The Cool Spot (0.3 miles)
  • Vita Bella Italian Kitchen And Market (0.3 miles)

Cafes

  • Bella's Cafe (0.3 miles)
  • Perks of Frankfort (0.4 miles)
  • Petals and Perks (0.4 miles)
  • Conundrum Cafe (1.5 miles)
  • Cafe (1.7 miles)
  • Ursa Major Bistro (7.3 miles)
  • Crystal Mountain Lounge (14.8 miles)

Places of Worship

  • First Congregational Church (0.3 miles)
  • Saint Ann's Parish (0.4 miles)
  • Frankfort Family Of Faith (0.6 miles)
  • Trinity Lutheran Church (0.6 miles)
  • Seventh-Day Adventist Church (0.8 miles)
  • Congregational Summer Assembly (2.1 miles)
  • Benzie Area Church of Christ (2.6 miles)

Pharmacies

  • Corner Drug (0.3 miles)
  • Community Drug Of Frankfort (0.3 miles)
  • Shop N Save (7.4 miles)
  • Prescription Shop Of Honor (10.8 miles)
  • Hometown Pharmacy (10.8 miles)
  • Good Neighbor Pharmacy (15.3 miles)
  • Richmond Drug (15.5 miles)

Parks

  • Children's Garden Park (0.4 miles)
  • Frankfort Mineral Springs Park (0.5 miles)
  • Elberta Park (0.8 miles)
  • Betsie River State Game Refuge (2.9 miles)
  • Green Point Dunes Nature Preserve (3.4 miles)
  • Crystal Lake Outlet (4.7 miles)
  • Beulah Village Park (7.2 miles)

Physicians

  • Dr. Douglas J. Coles, MD (0.7 miles)
  • Crystal Lake Clinic (6.3 miles)
  • Crystal Lake Health Center (15.4 miles)

Transportation

  • U-Haul Neighborhood Dealer (0.9 miles)

Frequently Asked Questions

Where is Paul Oliver Memorial Hospital - LTCU?

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