Heartland Health Care Center-Briarwood

3011 North Center Road, Flint, MI 48506

For more information about senior living options: (844) 490-3973

3.9 from 12 reviews
5 stars
7
4 stars
2
3 stars
0
2 stars
1
1 stars
2

Skilled Nursing Facility

Overall Review of Heartland Health Care Center-Briarwood

Pros

  • pro The staff at Briarwood is consistently praised for their amazing care and support, creating a positive environment for patients.
  • pro Patients have noted significant improvements in their health and well-being after receiving care at Briarwood, with many expressing gratitude for the therapies provided.
  • pro Individuals appreciate the accommodating nature of the staff and the cleanliness of the facility, contributing to an overall pleasant experience.
  • pro Many reviewers commend specific staff members, such as CNA Cassie, for their compassion and dedication to patient care.
  • pro Patients enjoyed a variety of activities offered at Briarwood, such as physical therapy and social events like BINGO, enhancing their recovery process.

Cons

  • pro The facility displayed terrible follow-through, with inconsistent information provided by staff members.
  • pro The patient's CPAP was not applied at night, and the food served was unappetizing.
  • pro There were significant delays in addressing patient requests, with call lights taking too long to be answered.
  • pro A patient's dietary needs for congestive heart failure were ignored, leading to rapid weight gain and lack of bowel movement for nine days.
  • pro Three bedsores went untreated, and staff failed to notice signs of skin breakdown despite the patient's inability to reposition herself.
  • pro Concerns raised by family members about neglect were dismissed without appropriate action taken.

Review

The reviews for Heartland Health Care Center-Briarwood present a dichotomy of experiences, illustrating the complexity of patient care within rehabilitation facilities. Many individuals express profound gratitude for the staff and their dedication to patient recovery, while others convey dissatisfaction regarding the level of care provided. This diverse feedback highlights both commendable attributes and significant shortcomings that potential patients and their families may want to consider when evaluating this facility.

A number of reviewers enthusiastically praised the professionalism and compassion exhibited by the staff at Briarwood. One individual noted that her mother experienced significant improvement during her stay, engaging in physical therapy, games like Bingo, and various activities each day. The reviewer emphasized how impressed she was with the care received compared to other facilities in Ann Arbor and Clinton Township. Such sentiments were echoed by another reviewer who expressed satisfaction with both her husband’s care and specifically highlighted the exceptional service provided by a CNA named Cassie. The warmth and friendliness of the front office staff also drew commendation from those who felt supported throughout their journey.

Additionally, several accounts emphasize positive interactions with therapists who reportedly worked diligently to help patients meet their rehabilitation goals. A review shared insights from a patient recovering after a total hip replacement who set an ambitious target — walking unaided out of Briarwood within a month of admission. This individual credited the facility's physical and occupational therapists not just for their expertise but also for fostering an encouraging environment despite initial challenges during recovery.

However, contrasting these favorable assessments are serious complaints about neglectful practices adversely affecting patients’ well-being. A particularly troubling review recounted issues involving inadequate attention to dietary restrictions critical for a patient diagnosed with congestive heart failure, resulting in distressing weight gain and complications such as constipation over an extended period without appropriate intervention. Furthermore, reports of untreated bedsores compounded concerns about overall patient safety and staff awareness regarding conditions that necessitated urgent care.

Another unhappy experience stemmed from ineffective communication among staff members leading to confusion about treatment plans. One family reported that they encountered inconsistencies in responses when seeking clarification on their loved one’s condition, creating feelings of frustration amid anxiety over quality care being delivered. Despite raising multiple complaints regarding lackluster service — including unsatisfactory meal quality — they felt their concerns were largely ignored.

Overall, while many patients recognized Heartland Health Care Center-Briarwood as a place where enthusiastic support fosters recovery through dedicated personnel committed to improving lives, others painted a starkly different picture highlighting lapses in attention that can lead to dangerous situations for vulnerable individuals inside its walls. It is essential for prospective patients or family members considering Briarwood as an option to weigh these varied testimonials carefully. Balancing understanding both perspectives can be crucial towards making informed decisions around investing trust in healthcare settings that play pivotal roles during times of convalescence following illness or injury.

Features

Housing

  • 117 resident community capacity 117 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Bishop (8 miles away) Bishop (8 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Heartland Health Care Center-Briarwood in Flint, MI is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon, allowing residents to maintain their grooming routines without having to leave the premises. There is also cable or satellite TV available, providing entertainment options for residents.

Heartland Health Care Center-Briarwood offers community operated transportation, making it convenient for residents to access nearby amenities and services. For those who are interested in technology, there is a computer center available for use. Dining options include a spacious dining room where meals are served restaurant-style.

The assisted living community provides fully furnished accommodations with private bathrooms and kitchenettes. Housekeeping services are also included to maintain cleanliness and tidiness. Outdoor spaces such as gardens provide opportunities for residents to enjoy fresh air and nature.

In terms of care services, Heartland Health Care Center-Briarwood offers 24-hour call systems and supervision, ensuring that help is readily accessible whenever needed. Assistance with daily activities such as bathing, dressing, and transfers is provided by trained staff members. Special dietary restrictions, including diabetes diets, can be accommodated. Medication management is also available to ensure residents take their medications correctly.

To promote mental wellness, the community offers a mental wellness program. Transportation arrangements can be made for non-medical purposes as well as for doctors' appointments. In terms of recreational activities, residents can enjoy concierge services along with fitness programs that cater to their specific needs. Planned day trips and regular scheduled activities provide social engagement opportunities within the community.

Heartland Health Care Center-Briarwood is conveniently located near various amenities including cafes, parks, pharmacies, restaurants, places of worship, hospitals, and transportation options. This ensures that residents have easy access to essential services outside of the assisted living community.

Overall, Heartland Health Care Center-Briarwood provides a comfortable and caring environment for seniors, offering a variety of amenities and care services to meet their individual needs.

Nearby Places of Interest

Pharmacies

  • Kroger Pharmacy (0.5 miles)
  • Rite Aid (0.6 miles)
  • VG'S Grocery (1.6 miles)
  • Rite Aid (1.9 miles)
  • Thrifty Drugs (2.7 miles)
  • North Saginaw Pharmacy (2.9 miles)
  • Rite Aid (3.1 miles)

Restaurants

  • Banana Boat Ice Cream (0.6 miles)
  • Starlite Coney Island (0.7 miles)
  • McDonald's (1.3 miles)
  • Applebee's (1.6 miles)
  • Starlite Diner 2 (1.6 miles)
  • McDonald's (2.4 miles)
  • Taco Bell (2.4 miles)

Physicians

  • Richfield Family Medicine (0.7 miles)
  • Dort Medical Group (0.8 miles)
  • Douglas M. Iddings, DO (2 miles)
  • Genesee Cancer & Blood Disease Treatment Center PC (2.1 miles)
  • Elite Obgyn (2.4 miles)
  • Khaled M Shukairy (2.6 miles)
  • Igp After Hours East (2.7 miles)

Parks

  • For-Mar Nature Preserve & Arboretum (1.1 miles)
  • Stepping Stone Falls (1.6 miles)
  • Riverbank Park (3.1 miles)
  • Carousel (3.5 miles)
  • Crossroads Village & Huckleberry Railroad (3.6 miles)

Cafes

  • Starbucks (1.6 miles)
  • Cafe Rhema (3.3 miles)
  • Biggby Coffee (3.5 miles)
  • Tim Hortons (5.3 miles)
  • Biggby Coffee (6.2 miles)

Transportation

  • Amtrak (2 miles)

Places of Worship

  • Blessed Sacrament Catholic Church (3.6 miles)
  • St John Vianney Church (4.5 miles)
  • House of Prayer Missionary Baptist Church (5.1 miles)
  • Holy Redeemer Church (5.2 miles)

Hospitals

  • Dunahoo Erin Hope Network Insight Recovery Center Flint (3.6 miles)
  • Da Vita (3.7 miles)
  • Dr Ron Coriasso DO (4.9 miles)
  • Select Specialty Hospital (5.2 miles)
  • Reliant Renal Care (5.6 miles)

Frequently Asked Questions

Where is Heartland Health Care Center-Briarwood?

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