Brookdale Farmington Hills

Pros

• The staff at Brookdale Farmington Hills is friendly and accommodating, creating a warm and welcoming atmosphere for residents.
• Residents appreciate the spacious apartments, which offer a lot of storage space and well-designed layouts.
• The facility provides a variety of socialization opportunities and engaging activities, such as bingo, crafts, and outings.
• Many reviewers commend the quality of the food served in the dining area, finding it delicious and satisfying.
• Several families express gratitude for the attentive care provided by specific staff members, highlighting their dedication and support during transitions.
• The community feels like home to some residents, making them feel comfortable and cared for during their stay.
• Overall, Brookdale Farmington Hills is considered an affordable option that delivers good value for its services compared to other facilities.

Cons

• The on-site care provided by Balanced Home Care was disappointing, leading to a lack of recommendation for others, especially for those with a larger budget.
• There were significant concerns about the nursing staff, with reports of poor assessments and unprofessional behavior from some aides.
• The facility had issues such as musty odors, stained carpeting, and an overall rundown appearance that detracted from the experience.
• There were inadequate managerial practices that contributed to staffing issues and a lack of employee motivation.
• Residents faced problems with billing practices, contract transparency, and unmet service expectations, including malfunctioning emergency pull cords.
• The atmosphere was described as sad and not conducive to a positive living environment.
• Although the food was generally good, there were complaints about substitutions that did not meet resident preferences.
• Some guests noted that the apartments felt outdated and could benefit from cosmetic improvements despite being affordable.

Review

Brookdale Farmington Hills is a senior living community that has garnered mixed reviews from residents and their families. One of the common themes among the reviews is the affordability of this facility compared to others in the area. While many find the pricing appealing, there are significant concerns regarding the quality of care provided by Balanced Home Care. Some reviewers have expressed disappointment with nursing services, indicating that although a nurse is advertised as being on staff, they do not adequately assess patients or offer necessary assistance. This inconsistency in caregiving creates an unsettling atmosphere for families who wish to feel confident in their loved ones’ daily care.

On a more positive note, several reviewers have praised specific staff members for their dedication and compassion. For instance, one family highlighted Nancy's exceptional support during their transition, ensuring that their mother received necessary help while moving to another Brookdale location better suited for her needs. Such personal interactions seem crucial for families seeking reassurance during challenging times. The overall environment at Brookdale Farmington Hills also received praise; some residents mentioned feeling comfortable and welcomed upon visiting or moving in, appreciating the efforts made by staff to invite potential residents to events and activities before they formally moved in.

The facility boasts spacious apartments that some describe as having ample storage space and well-designed layouts despite being somewhat aged or worn. While certain improvements such as updated carpeting are needed—cited as stained or musty—the physical space has been described as generally clean and conducive to comfortable living where various amenities exist like libraries, movie theaters, recreational areas, and dining rooms designed for social engagement. Activities like bingo, crafts, and outings are also organized regularly; these engagements provide opportunities for socialization among residents which many find fulfilling.

However, negative experiences continue to surface highlighting issues related to management effectiveness and employee morale within Brookdale Farmington Hills. Complaints about staffing shortages lead to inconsistent levels of care from aides—while some are attentive and caring, others are noted as unprofessional or indifferent toward resident needs. Furthermore, there are recollections of management dismissing concerns raised by families regarding care standards which can lead to frustration when addressing important issues affecting loved ones' wellbeing.

Another concerning aspect highlighted by several reviewers involves communication practices and policies regarding contracts and fees. Some individuals felt misled after experiencing unexpected charges beyond initial agreements or discovering clauses within contracts requiring attention without proper explanation beforehand. Problems such as non-functioning emergency pull cords raise serious safety alarms—particularly distressing since timely assistance can be critical in emergency situations.

In conclusion, while Brookdale Farmington Hills provides an affordable option with warm staff dedicated to fostering positive relationships with residents and families alike, it appears that substantial improvements in on-site care quality and managerial stability could enhance overall experiences significantly. Families contemplating this facility might weigh its relatively low cost against potential drawbacks such as inconsistent nursing services and cleanliness concerns before making decisions on behalf of their loved ones’ residential needs.

This part of Farmington Hills, Michigan offers a convenient and accessible location with a variety of amenities to support a comfortable lifestyle for seniors. With several pharmacies nearby such as Rite Aid, CVS Pharmacy, and Kroger Pharmacy, access to healthcare services is readily available. There are also multiple parks including Woodland Hills Nature Park and Flanders Park for leisurely strolls and outdoor activities. A diverse selection of restaurants like Kerby's Koney Island and Chick-Fil-A provide dining options for every taste preference. Places of worship such as Church of the Holy Family and Brightmoor Christian Church offer spiritual fulfillment, while medical facilities like Meadowbrook Medical Center and Michigan Institute For Neurological Disorders ensure quality healthcare services. The presence of cafes like Starbucks and Panera Bread cater to social gatherings and relaxation. Additionally, entertainment options are close by with theaters like Riviera Cinema and Phoenix Theatres Laurel Park Place within a short distance. Hospitals like Botsford Hospital and Henry Ford West Bloomfield Hospital are easily accessible for any medical needs that may arise. Overall, this part of Farmington Hills provides a well-rounded community with essential services tailored to seniors looking for a comfortable living environment.

Pharmacies

• Rite Aid (0.5 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (2.1 miles)
• Henry Ford Pharmacy - Columbus (2.4 miles)
• Kroger Pharmacy (2.5 miles)
• Walgreens (2.7 miles)
• Meijer Pharmacy (2.8 miles)

Parks

• Woodland Hills Nature Park (1.9 miles)
• Flanders Park (2.6 miles)
• Rotary Park (3.5 miles)
• Liberty Park Playground (4.5 miles)
• Karner Farm (5.6 miles)
• Island Lake (7 miles)
• ITC Community Sports Park (7.5 miles)

Restaurants

• Kerby's Koney Island (2 miles)
• Taco Bell (2.4 miles)
• 2 Rose's Family Restaurant (2.5 miles)
• Twin Peaks (2.8 miles)
• Chick-Fil-A (2.9 miles)
• Coaches Corner of Livonia (3 miles)
• One World Market (3.1 miles)

Places of Worship

• Church of the Holy Family (2.5 miles)
• Brightmoor Christian Church (3.6 miles)
• Ward Church (4.2 miles)

Physicians

• Meadowbrook Medical Center (2.5 miles)
• Beaumont Midwest Internal Medicine Associates (2.7 miles)
• Asthma & Allergic Disease Center (2.8 miles)
• Michigan Institute For Neurological Disorders (3.6 miles)
• Ophthalmic Specialists of Michigan - Livonia Office (4.3 miles)
• Medical Clinic of Northville (4.5 miles)
• Millenium Diagnostic Center (4.7 miles)

Cafes

• Starbucks (2.5 miles)
• Tim Hortons (2.5 miles)
• Panera Bread (2.7 miles)
• Panera Bread (3.5 miles)
• Starbucks (3.9 miles)
• Starbucks (5.5 miles)
• Starbucks (5.6 miles)

Theaters

• Riviera Cinema (3.4 miles)
• Phoenix Theatres Laurel Park Place (3.9 miles)
• Emagine Novi (4.2 miles)

Hospitals

• Botsford Hospital (4.6 miles)
• Henry Ford West Bloomfield Hospital (4.7 miles)
• Trinity Health Wound Care - Livonia Hospital (5.3 miles)
• Providence Park Hospital (5.8 miles)