Signature Homecare in Farmington, MI

Pros

• Brookdale Farmington Hills is described as a wonderful place to retire, offering independent living with a helpful safety net.
• The apartments are beautiful, spacious, pet-friendly, with private screened patios.
• The staff are incredibly caring and dedicated, going above and beyond to meet residents' needs.
• Residents enjoy a robust calendar of activities and events, including bingo, outings, and social gatherings.
• Three meals a day, along with housekeeping and laundry, make daily life comfortable and convenient.
• The community is well managed and focused on safety, maintaining a safe environment for residents.
• It is regarded as good value and conveniently located, often less expensive than other senior communities in the area.

Cons

• A reviewer notes a bedbug infestation and alleges the staff did not address it promptly, implying they don't care about the seniors.
• One reviewer calls it the worst place ever, saying the staff only cares about money and residents aren't treated properly.
• A reviewer mentions ongoing maintenance issues for over a year with no clear timeline for fixes.
• A reviewer describes the food as cold and not kept at safe temperatures, raising health-inspection concerns.
• A reviewer reports limited activity organization for residents, with reminders for events not provided.
• A reviewer cites billing issues that were not resolved promptly.
• A reviewer claims that for $1,700 per month residents are fed food from a soup kitchen.
• A reviewer states that although it's advertised as independent living, the place feels more like a nursing home.

Review

Brookdale Farmington Hills is best suited for seniors who want to age in place with a reliable safety net: independent living with easy access to care when needed. It works well for residents who crave an active social calendar, value roomy, pet-friendly apartments with private outdoor space, and appreciate on-site conveniences like a beauty shop, small essentials store, and regular meals. Families will find this model attractive when a loved one seeks companionship, structured activities, and a central, approachable campus that makes outings and daily routines manageable. In short, it's a practical home for those who want independence now but don't want to go it alone if health or mobility shifts.

The strongest positives center on the human element and the everyday rhythm of life. Residents consistently praise the staff for warmth, responsiveness, and genuine care, with particular appreciation for leadership and frontline teams who juggle caregiving duties with daily operations. The apartments are described as attractive, spacious, and comfortable, with screened-in porches that enhance daily living. A robust activity slate - ranging from bingo and shopping trips to themed events, barbecues, and fitness classes - creates regular opportunities for social connection. Meals, housekeeping, laundry, and on-site services round out the package, contributing to a sense of value and peace of mind for families who want reliable daily support.

Yet the community carries notable drawbacks that potential residents must weigh against the benefits. The most serious red flag cited by reviewers is a bedbug infestation, paired with concerns about response time and infection control during the event. Maintenance issues have also recurred in multiple accounts, with several residents noting long-standing repairs and limited staffing that slows fixes. Food quality is another flashpoint, with complaints about meals arriving cold or not meeting expected safety standards, and some residents feeling uninvolved in decisions about changes to services or programming. Billing irregularities, varying levels of activity organization, and occasional unprofessional conduct from a few staff members accumulate into a pattern that can erode confidence for some families.

The way these positives and negatives interact is nuanced. The strong, people-first culture and the concrete daily conveniences help offset many of the logistical concerns for residents who place high value on companionship, routine, and a reasonable price tag. When maintenance and food issues surface, the presence of proactive managers and a capable care team can still deliver reassuring safety and attentive care, especially for those who can tolerate occasional service hiccups in exchange for a vibrant community life. For families who prioritize consistency in staffing, health monitoring, and an active, supervised social calendar, the overall value remains compelling - so long as the risk of service gaps and the infestation concern are satisfactorily addressed by leadership.

However, certain individuals should consider alternatives more carefully. Those requiring ongoing, intensive nursing supervision or comprehensive memory care may find the model insufficient, given the mixed feedback on staffing stability and the absence of a dedicated, secure memory-care environment in some reviews. Prospective residents who insist on flawless food service, uniformly prompt maintenance, and an unambiguous commitment to resident-led programming may be uneasy with the reported inconsistencies. And anyone with a low tolerance for pest-control issues or who cannot overlook perceived lapses in safety and governance should actively compare other options in the market.

For families navigating a decision, the practical next steps are clear. Schedule a candid visit focused on two pillars: service reliability and quality of daily life. Ask to see the current maintenance backlog and the plan to close gaps, request a recent food service audit or menu tasting, and observe an activity period to assess how inclusive and organized programming truly is. Confirm the billing structure, what is included in base rates, and how rate increases are communicated. Probe leadership on their response to past infestations and how resident input is solicited and implemented. When the answers align with priority needs - autonomous living, social engagement, predictable care when needed, and a budget-conscious approach - the community stands out as a solid, value-driven choice. If not, alternatives that promise steadier operations and heightened emphasis on safety and quality may be the wiser path.

Pharmacies

• Rite Aid (0.5 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (2.1 miles)
• Henry Ford Pharmacy - Columbus (2.4 miles)
• Kroger Pharmacy (2.5 miles)
• Walgreens (2.7 miles)
• Meijer Pharmacy (2.8 miles)

Parks

• Woodland Hills Nature Park (1.9 miles)
• Flanders Park (2.6 miles)
• Rotary Park (3.5 miles)
• Liberty Park Playground (4.5 miles)
• Karner Farm (5.6 miles)
• Island Lake (7 miles)
• ITC Community Sports Park (7.5 miles)

Restaurants

• Kerby's Koney Island (2 miles)
• Taco Bell (2.4 miles)
• 2 Rose's Family Restaurant (2.5 miles)
• Twin Peaks (2.8 miles)
• Chick-Fil-A (2.9 miles)
• Coaches Corner of Livonia (3 miles)
• One World Market (3.1 miles)

Places of Worship

• Church of the Holy Family (2.5 miles)
• Brightmoor Christian Church (3.6 miles)
• Ward Church (4.2 miles)

Physicians

• Meadowbrook Medical Center (2.5 miles)
• Beaumont Midwest Internal Medicine Associates (2.7 miles)
• Asthma & Allergic Disease Center (2.8 miles)
• Michigan Institute For Neurological Disorders (3.6 miles)
• Ophthalmic Specialists of Michigan - Livonia Office (4.3 miles)
• Medical Clinic of Northville (4.5 miles)
• Millenium Diagnostic Center (4.7 miles)

Cafes

• Starbucks (2.5 miles)
• Tim Hortons (2.5 miles)
• Panera Bread (2.7 miles)
• Panera Bread (3.5 miles)
• Starbucks (3.9 miles)
• Starbucks (5.5 miles)
• Starbucks (5.6 miles)

Theaters

• Riviera Cinema (3.4 miles)
• Phoenix Theatres Laurel Park Place (3.9 miles)
• Emagine Novi (4.2 miles)

Hospitals

• Botsford Hospital (4.6 miles)
• Henry Ford West Bloomfield Hospital (4.7 miles)
• Trinity Health Wound Care - Livonia Hospital (5.3 miles)
• Providence Park Hospital (5.8 miles)