Westwood Nursing Center - Detroit
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16588 Schaefer, Detroit, MI 48235
For more information about senior living options: (844) 490-3973
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Sasha is very caring and a nice young lady. The concierge Sasha was amazing, very professional and informative about the facility. The staff are very clean and friendly. The building is well run and organized. Grandfather loved his time there and would highly recommend it. The staff at Westwood feel like a family. Westwood is on the rise with new staff and positive changes ahead. The therapy team helped his mom a lot and now she can stay with family again. The business office manager was awesome, patient, and informative. Westwood has the best CNAs.
The place is absolutely awful and the staff appear uncaring toward residents. Residents are described as being beaten and bullied at the facility. The facility is dirty, with broken furniture and filthy bathrooms. The staff are unprofessional, poorly trained, and often loud or fighting among themselves. No one is ever at the nurse's stations; residents are left unattended. The administration is accused of ignoring complaints and blocking discharge paperwork. The facility has an F rating from the state and has faced multiple fines. The place should be condemned and shut down. The environment is likened to a prison run by thugs.Westwood Nursing Center is a place that draws a strikingly mixed chorus of voices. On one hand, a large portion of the messages paint a picture of danger, neglect, and frustration with how the facility is run. On the other hand, there are numerous notes of praise for individual staff members, a sense of care and community in some wings, and a belief that the center has the potential to improve. Taken together, the collection reads like a rollercoaster of experiences, with alarms raised about safety and accountability coexisting with moments of genuine appreciation for people who are trying to do right by residents.
A recurring and troubling thread is the alleged abuse and neglect. One account describes a friend who "is getting beat up and scared to death," with specific claims that a resident was bullied by a man in the facility and that staff at the front desk spoke in discordant ways about the situation. The director is portrayed as unhelpful or dismissive, sometimes claiming that the family is on the line when the resident cannot hear or respond. In one case, a caller reports that the police were contacted, but the responding officer allegedly found nothing happened; others insist there were visible injuries - a back wound, dark, swollen fingers - and a renewed fight that echoed past concerns. The rhetoric around investigating authorities is urgent and angry, with mentions of the state ombudsman, the state rating (including statements of fines and an F rating), and calls for the place to be condemned or shut down. Some reviews explicitly link these allegations to a broader pattern of mismanagement, miscommunication, and attempts to delay or obstruct discharge.
Beyond safety, there is a strong current of frustration about responsiveness and respect. Several reviewers describe being met with voicemail and full inboxes when trying to reach social workers or administrative staff, creating a sense of isolation for families seeking updates. Stories of discharge struggles - where families feel they are being blocked or delayed from taking their loved ones home - are paired with allegations that personnel may be improperly handling a resident's finances or withholding necessary paperwork. The tone in these passages is accusatory and exhausted, with many families feeling compelled to involve state resources or outside agencies after exhausting internal channels.
Yet the narrative is not uniformly dire. A substantial number of posts highlight positive personal connections and moments of excellent care. One worker, Sasha, is repeatedly singled out for praise as a compassionate and capable concierge who provides clear information, kindness, and attentive service. Several reviewers call the facility clean and well-maintained, with praise for staff who are described as attentive, friendly, and professional. There are mentions of a proactive therapy team that helped a resident regain function and a sense of independence, and of a business office manager who walks families through processes with patience. In these accounts, Westwood is described as clean, organized, and safe, with staff who treat residents like family and who demonstrate genuine concern for well-being.
Interspersed with the praise are broader statements about the hard realities of operating a nursing center. Some reviewers acknowledge that the center has faced challenges - staff shortages, arguments among staff, and difficult frontline conditions - that have impacted the patient experience. Others point to improvements, noting that a new wave of staff has been added to strengthen safety and quality of care, and describing Westwood as "on the rise" with potential to return to a higher standard. A few long-term supporters express pride in their roles, stating that Westwood is "a second home," a place where they "care for residents" and strive to keep a sense of community and dignity even in demanding circumstances.
There are voices that shift between caution and confidence. Some reviewers share memories of very positive past experiences - grandparents who were happy with care, families who felt respected and welcomed, and residents who benefited from diligent attention and structured routines - while others insist that the current reality is harsh, inconsistent, or unsafe. The juxtaposition of these perspectives - loved ones who thrived in earlier years and others who fought to protect loved ones from harm - suggests a facility in transition, one that is being watched closely by families, staff, and regulators alike. The references to external sources, such as videos and public commentary, reinforce a climate of scrutiny and ongoing appraisal of how well Westwood serves its residents.
In sum, the incoming, the ongoing, and the hopeful all converge in these varied reflections on Westwood Nursing Center. The criticisms are severe and specific about occurrences of neglect and miscommunication, and they underscore real concerns about resident safety and administrative responsiveness. At the same time, there are clear attestations to compassionate individuals, clean environments, and moments of excellent care that remind readers that quality can and does exist within the same walls. For families weighing Westwood as a potential home for a loved one, the collection invites a careful, well-informed approach: seek direct, current conversations with administrators and front-line staff, verify the latest state ratings and ombudsman activity, and listen to both the concerns raised by some families and the positive experiences shared by others. The community seems to be watching and hoping for ongoing improvement, with a recognition that dedicated staff can make a meaningful difference even amid systemic pressures.
108 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (16 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Westwood Nursing Center in Detroit, MI is a comprehensive assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. Our residents can enjoy the convenience of having a beauty salon, gaming room, small library, fitness room, and garden right on-site. For those who prefer outdoor activities, we offer outdoor spaces where residents can relax and enjoy fresh air.
Our dining options are restaurant-style and cater to special dietary restrictions such as diabetes diets. Residents can enjoy delicious meals prepared by our experienced kitchen staff. In addition to this, our community also provides housekeeping services to maintain a clean and organized living environment for all residents.
Westwood Nursing Center prioritizes the mental wellness of our residents by offering a mental wellness program designed to provide emotional support and promote engagement in various social activities. We also have a wellness center where residents can participate in fitness programs to improve their physical health.
For added convenience, we provide transportation arrangement services including non-medical transportation and transportation to doctors' appointments. This allows our residents to easily access necessary services outside of the community.
In terms of care services, our dedicated staff members are available 24/7 with a call system for any assistance needed by the residents. We provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that medication schedules are followed properly.
At Westwood Nursing Center, we believe in creating an engaging and vibrant community for our residents through scheduled daily activities led by our resident-run activities team. Additionally, we offer concierge services to assist with any personal needs or inquiries.
Our location is ideal with cafes, parks, pharmacies, restaurants, and hospitals located nearby for easy accessibility. The Westwood Nursing Center is committed to providing exceptional care and ensuring the highest level of comfort for all residents while promoting an active lifestyle within a supportive community environment.
Westwood Nursing Center - Detroit is located at 16588 Schaefer, Detroit, MI 48235 in Wayne County, Michigan
Westwood Nursing Center - Detroit on seniors.fyi includes 6 photos including images showing trees, clouds, nursing home, building, appliances, refrigerator, healthcare, landscaping, and more.
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