Westwood Nursing Center - Detroit
Save16588 Schaefer, Detroit, MI 48235
For more information about senior living options: (844) 490-3973
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Westwood Nursing Center in Detroit is best suited for families that can commit to vigilant oversight and active involvement, particularly when considering a rehab-or-transition stay or long-term care with the expectation that conditions and staffing may swing. The facility has visible pockets of care and cleanliness, and some staff members - especially in front-line roles and therapy - can deliver meaningful support. However, the overarching reality reflected in the reviews is a facility where safety, consistency, and reliable responsiveness are not guaranteed. Families ready to roll up their sleeves, regularly check in, and push for timely updates may find value here, especially if improvements under current leadership continue to take hold.
Those weighing alternatives should seriously consider options when safety and dependable day-to-day care are non-negotiable. Several reviewers raise urgent red flags: reports of neglect, allegations of resident harm, disruptive staff dynamics, and difficulties obtaining timely communication or discharge information. When a loved one relies on consistent med administration, safe supervision, and a steady, respectful environment, the consistency of care at Westwood becomes a critical question. If there is any hesitation about ongoing staffing stability, transparent governance, or the facility's ability to promptly address concerns, exploring other nearby facilities with stronger, verifiable safety records is prudent.
On the favorable side, multiple reviewers highlight clean, well-kept spaces and a friendly, professional vibe in many shifts. The care team in several accounts is described as attentive, with particular praise for dedicated CNAs, a thoughtful therapy crew, and staff who demonstrate genuine warmth. The presence of a compassionate concierge - cited repeatedly as a standout - along with supportive administrative staff and a family-friendly atmosphere, reinforces that Westwood can feel like a real community when things are running smoothly. In short, there are days and shifts when the experience is markedly positive and residents feel seen, heard, and supported.
Yet the most troubling themes in the feedback revolve around reliability and safety. Recurrent claims include understaffing, delayed responses at the nurse's station, and inconsistent care that leaves some residents underattended. Some reviews describe aggressive or unsafe incidents, with assertions that residents were harmed or left inadequately supervised. The facility's physical state - broken furniture, dated fixtures, and crowded rooms - emerges as a backdrop to these concerns, casting a long shadow over any bright moments. There are also persistent complaints about administration, discharge paperwork, and follow-through on doctor orders, which can undermine trust when care hinges on coordinated, timely decisions.
The key question becomes how the apparent positives might offset the serious negatives. If a family can verify ongoing improvements - new staff, targeted leadership changes, and a demonstrable commitment to safety - those strengths can meaningfully tilt the experience toward reliability. The presence of capable frontline caregivers, a clean environment, and a responsive therapy team can deliver real value for residents who are motivated to participate in their own care plan and who have someone to advocate on their behalf. However, the offset is fragile; one or two systemic failures (missed meds, delayed care, or a mishandled discharge) can erase weeks of progress and erode confidence. Prospective residents should demand concrete assurances: current staffing ratios, direct access to the charge nurse, transparent escalation paths, and recent inspection outcomes.
In the end, Westwood Nursing Center is not a universal fit. It represents a facility with genuine care potential and moments of commendable service, tempered by substantial, well-documented concerns about safety, staffing consistency, and administrative responsiveness. For families who can dedicate time and leverage to monitor care, it can be a workable option - particularly for shorter rehab stays or transitions where the facility is actively demonstrating improvement. For those who require ironclad daily safety, predictable med passes, and unquestionable accountability, stronger alternatives should be pursued. The prudent course is a thorough, repeated on-site assessment, conversations with residents and staff across multiple shifts, and a clear plan to escalate issues if conditions fail to meet defined standards.
The Westwood Nursing Center in Detroit, MI is a comprehensive assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. Our residents can enjoy the convenience of having a beauty salon, gaming room, small library, fitness room, and garden right on-site. For those who prefer outdoor activities, we offer outdoor spaces where residents can relax and enjoy fresh air.
Our dining options are restaurant-style and cater to special dietary restrictions such as diabetes diets. Residents can enjoy delicious meals prepared by our experienced kitchen staff. In addition to this, our community also provides housekeeping services to maintain a clean and organized living environment for all residents.
Westwood Nursing Center prioritizes the mental wellness of our residents by offering a mental wellness program designed to provide emotional support and promote engagement in various social activities. We also have a wellness center where residents can participate in fitness programs to improve their physical health.
For added convenience, we provide transportation arrangement services including non-medical transportation and transportation to doctors' appointments. This allows our residents to easily access necessary services outside of the community.
In terms of care services, our dedicated staff members are available 24/7 with a call system for any assistance needed by the residents. We provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that medication schedules are followed properly.
At Westwood Nursing Center, we believe in creating an engaging and vibrant community for our residents through scheduled daily activities led by our resident-run activities team. Additionally, we offer concierge services to assist with any personal needs or inquiries.
Our location is ideal with cafes, parks, pharmacies, restaurants, and hospitals located nearby for easy accessibility. The Westwood Nursing Center is committed to providing exceptional care and ensuring the highest level of comfort for all residents while promoting an active lifestyle within a supportive community environment.
Westwood Nursing Center - Detroit is located at 16588 Schaefer, Detroit, MI 48235 in Wayne County, Michigan
Westwood Nursing Center - Detroit on seniors.fyi includes 6 photos including images showing nursing home, building, trees, clouds, sidewalk, kitchen, cabinets, appliances, and more.
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