West Oaks Senior Care & Rehab Center is a nursing home community in Detroit, MI.
Information last verified:
22355 West Eight Mile Road, Detroit, MI 48219
For more information about senior living options: (866) 208-4318
Residents and families repeatedly describe the building as very clean.
Many reviewers focus on cleanliness, mentioning shining floors, clean rooms, and the absence of strong odors. Some describe better day-to-day comfortâclean bed and room upkeep and rooms without feces or urine odors. A smaller set of reviewers disagree, saying sheets are not changed often, rooms look dirty, or bugs are present.
Staff members come up often as kind, attentive, and helpful.
Across reviews, families describe staff as pleasant, friendly, and attentive, with particular praise for named employees and administrative involvement. Several reviewers also mention communication and support, including help with Medicaid and case management responsiveness. Other reviews are more negative, describing rude behavior, high turnover, and staff that do not follow through on calls or needs.
Dining is a noticeable point of praise, especially from the culinary team.
Multiple reviews single out meals as tasty and describe a strong culinary operation with appreciative notes for the kitchen and dietary team. One reviewer also mentions variety on the menu and meals prepared to match residentsâ diets. A minority of feedback contrasts this by describing food as unpalatable or âslop,â so experiences are not unanimous.
Residents are offered regular activities and social events.
Reviewers mention daily activities and group options, including weekly bingo. Some also point to community events that invite family members during holidays and other functions. At the same time, a few reviews complain that recreation space is limited or that there is not much room for activities.
Several reviews raise concerns about staffing levels and workload.
Some reviewers say the facility is short of workers, and that when staff are stretched thin, care can suffer. A few describe needing more help during evenings or shifts, including concerns about being unable to get timely assistance. Other reviews suggest improvements in recent months, but staffing complaints remain present in the feedback.
A few reviews describe safety and security problems.
Some reviewers express strong worries about safety, including reports of sketchy individuals and vehicle theft while cars were parked on site. Others mention theft and missing belongings, and describe the environment as insecure. These concerns stand in contrast to reviewers who describe the facility positively overall.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
102 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Detroit Metropolitan-Wayne County (16 miles away)
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesWest Oaks Senior Care & Rehab Center is located at 22355 West Eight Mile Road, Detroit, MI 48219 in Wayne County, Michigan
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