22355 West Eight Mile Road, Detroit, MI 48219
For more information about senior living options: (844) 490-3973
West Oaks is clean and well maintained, with shining floors and baseboards. The staff are bright, bubbly, and genuinely happy at work, uplifting the residents. The facility has been awarded the AHCA Silver Award for excellence in care. The culinary team provides top-tier meals and keeps the kitchen tidy. Danielle Graham and Stephanie and the staff have been phenomenal in assisting with Medicaid and caring for residents. Stephanie Yates, Executive Director, is awesome and addresses concerns with compassion and integrity. Residents enjoy daily activities and social engagement, guided by a caring team. Families report courteous, attentive care and progress in rehab, with supportive administration.
The majority of the staff were rude and some treated patients poorly. The facility put on a big show on admission day, then served the same unpalatable slop unfit for most patients. The facility was old and outdated with little room for recreation. There were no single units available for privacy and personal comfort. The therapy OT and PT were marginal and very brief. The post-care case management referrals were horrific, and case workers did not return calls. The staff is very rude and unprofessional; they do not administer required medications as listed. The doctor doesn't even come into the facility to check on the patients. This facility has been described as unsafe for the elderly, with sketchy individuals entering and cars being stolen, and witnesses scarce. Absolutely horrible and never clean; there are no clean sheets or linens and staff sometimes seem more focused on gossip than care.West Oaks Senior Care & Rehab Center in Detroit is best suited for families seeking a rehabilitation-forward community where cleanliness, a strong dining program, and engaging daily activities are consistent strengths, and where a visibly active executive team helps address concerns. This is a setting that can support short rehab stays or longer-term care for residents who respond well to a lively, structured environment and who value dependable upkeep and clear menus. It is less ideal for those who require near-constant, highly personalized medical oversight, privacy as a top priority, or a facility that feels markedly newer or more private in its room configurations.
On the upside, the facility's consistent strengths sit squarely in the environment and the day-to-day quality of life. The building is remarkedly clean, with floors, baseboards, and rooms kept in good order, creating a respectful, dignified atmosphere that helps residents feel valued. The culinary program receives frequent praise for variety and taste, and the kitchen staff are described as hardworking and attentive. Daily activities and social opportunities - bingo, group events, and ongoing engagement - are a clear differentiator, helping residents stay connected and stimulated. Rehab services, particularly physical and occupational therapy, are viewed as effective, producing tangible progress for many residents.
Administrative leadership and staff culture emerge as another central lever. In many reviews, the executive director and administrative team are described as engaged, compassionate, and responsive to concerns when they come up. The combination of a well-organized dietary team and a proactive front-office presence can translate into smoother day-to-day experiences for residents and families, even when other systemic challenges arise. Yet this strength is unevenly distributed across shifts and departments, which means consistent experiences depend heavily on who is on duty and how well communication is managed.
The most pointed drawbacks revolve around staffing and consistency more than the basic care philosophy. A significant number of reviews highlight rude or overextended staff, uneven attention, and gaps in communication - especially around medical administration, discharge planning, and follow-up calls from social workers or administrators. Short-staffing and high turnover contribute to delays, occasional neglect concerns, and a perception that some residents are not receiving the level of hands-on care that a consistently staffed facility would guarantee. Privacy and privacy-related comforts also lag, with many noting the absence of private rooms and the old-assembly feel of the property, which can clash with expectations for a more modern, homelike setting.
These realities must be weighed against the clear positives. For families prioritizing a clean, well-maintained environment, reliable meal quality, and robust recreational programming, West Oaks often delivers more than enough value to justify a closer look. The strong rehab track record and the explicit attention of engaged leadership can mitigate several communication gaps, particularly for families that value proactive problem-solving and transparent staffing discussions. However, for those whose top priorities include flawless medical oversight, airtight discharge planning, and unambiguous safety protocols - especially in a facility with visitors, security concerns, and signs of human resources strain - alternatives may better match those expectations.
In forming a decision, concrete steps should be taken. Schedule a tour focused on real-time observations: the cleanliness of floors and rooms, the cadence of CNA coverage on different shifts, and the accessibility of licensed staff for questions about medications and care plans. Request to meet with the executive director and the director of nursing, and ask about current staffing ratios, turnover rates, and how often residents are seen by a physician. Probe privacy options and walk through a sample private room to assess comfort and noise levels. Finally, consider a trial stay or short-term rehab admission to see how the environment and team respond to individual needs before committing long-term. West Oaks offers undeniable strengths; the fit hinges on whether the balance of its clean, engaging setting and active leadership aligns with the family's comfort with staffing variability and older-infrastructure realities.
102 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Detroit Metropolitan-Wayne County (16 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.West Oaks Senior Care & Rehab Center in Detroit, MI offers a vibrant and comfortable assisted living community for seniors. With a range of amenities and care services, residents can enjoy a worry-free lifestyle while receiving the support they need.
The community boasts a variety of amenities to enhance the residents' quality of life. A beauty salon ensures that residents can easily access grooming and styling services. Cable or satellite TV is available for entertainment in each room. Community operated transportation is provided for various outings and errands. A computer center allows residents to stay connected with loved ones or engage in online activities. The dining room offers restaurant-style dining, where nutritious meals are prepared and served. Residents can also make use of the fitness room to maintain their physical well-being. Fully furnished rooms provide comfort and convenience, while private bathrooms ensure privacy.
There are ample opportunities for leisure activities within the community as well. A gaming room provides space for friendly competition among residents, while a small library offers a tranquil environment for reading or quiet reflection. Scheduled daily activities and resident-run programs keep the community lively and engaging. Planned day trips allow residents to explore new places and create lasting memories.
Residents at West Oaks benefit from an array of care services designed to meet their individual needs. With 24-hour call system and supervision, assistance with activities of daily living such as bathing and dressing is readily available. The staff also provides medication management to ensure proper administration of medications. A mental wellness program helps promote emotional well-being among residents.
The location of West Oaks further enriches the living experience, with numerous amenities nearby that cater to various needs. Cafes, parks, pharmacies, restaurants, theaters, physicians, and hospitals are conveniently located within close proximity.
At West Oaks Senior Care & Rehab Center in Detroit, MI, seniors can enjoy a fulfilling lifestyle supported by exceptional care services in a warm and welcoming environment where their comfort and well-being are prioritized every day.
West Oaks Senior Care & Rehab Center is located at 22355 West Eight Mile Road, Detroit, MI 48219 in Wayne County, Michigan
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