Sheffield Manor Nursing & Rehab Center
Save15311 Schaefer Road, Detroit, MI 48227
For more information about senior living options: (844) 490-3973
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Sheffield Manor receives a wide range of impressions from the families and residents who interact with it. On the positive side, several accounts highlight a facility that can feel warm, welcoming, and supportive. One reviewer spoke highly of the care provided to their grandfather, noting a compassionate therapy team and an environment that feels caring even if some aspects aren't cutting-edge. Another wrote that the staff are very informative and keep them apprised of everything needed for their loved one, and described the overall atmosphere as amazing and informative. The sense of care, empathy, and good communication stood out as recurring strengths in multiple testimonies.
Programming and social engagement also appear to be important features for several visitors. Reviewers mention the music staff and dance parties as enjoyable touches that contribute positively to the resident experience. The facility is repeatedly described as nice, with friendly staff who are approachable and willing to help with any request. A number of comments emphasize that the staff treat people like family and that communication with families is open and thorough. This supportive, home-like feel is reinforced by praise for staff leadership and the sense that the team operates cohesively without hierarchical friction on the floor, where teamwork and patient-centered care are foregrounded.
Across longer-tenured feedback, people point to a welcoming, family-oriented culture and a clean, well-kept environment. Some families note that the staff feel like part of their own extended family, with leadership acknowledged and respected. Instances of notable staff introductions, such as new social workers, are described positively, as is the absence of unpleasant odors and the overall cleanliness. Positive anecdotes also include consistent attention to personal care, such as keeping residents shaved and clean, and ensuring showers and daily routines are carried out. The sentiment from these reviewers is that Sheffield Manor can be a place where families feel reassured and valued, especially when the staff communicate well and work together to meet residents' needs.
However, this broad praise sits alongside a substantial chorus of more troubling experiences. A number of reviewers characterize the facility as the most challenging they've encountered, calling for stronger supervision and accountability on the floors. They describe nurses as lazy, rude, and uncaring, and recount a very troubling incident in which a fellow resident assaulted another patient. Food quality and consistency are cited as significant issues in several reviews - uncooked or cold meals and inconsistent arrangements contribute to a sense of dissatisfaction and concern about residents' well-being. Some families recount feeling traumatized by the care experience, and one account notes a lack of timely information when a family member was hospitalized elsewhere, with delays and miscommunication about the resident's status that caused additional distress.
Communication and administrative problems also feature prominently in the negative feedback. Reviewers report that the reception and administrative staff can be dismissive or unhelpful, including instances of hung-up calls and a general perception of disrespect on the phone. One review explicitly labels the facility as unprofessional and describes a pattern of poor responsiveness in the rehab department. There are also accounts of organizations failing to locate a resident promptly or keep families informed about important changes in status, which undermines trust and adds to the emotional burden during a stressful time.
Safety and clinical practices are raised as major concerns in several reviews. Allegations include nurses not wearing gloves during IV changes or medication administration, which raises alarms about infection control. Reports describe delayed delivery of essential medications from the pharmacy, to the point where some residents may experience withdrawal or suboptimal pain management. Detractors paint a vivid picture of a chaotic environment - staff seemingly distracted or overwhelmed, with claims of residents engaging in or being exposed to drug use, and a general sense that the facility operates more like a busy, disorganized space than a tightly run care setting. One stark description compares the place to a zoo rather than a nursing home, underscoring the perceived severity of these safety and quality gaps.
Financial and legal concerns also surface in the reviews. A few reviewers allege Medicaid fraud, stating that medications are billed for but not actually provided to residents. This adds another layer of worry for families seeking trustworthy care, especially given the other reports of delayed medications, poor communication, and safety lapses. A few comments also touch on the sensitivity of the environment, with some residents and families feeling exposed to a lack of accountability and inconsistent standards of care.
In sum, Sheffield Manor presents a complex portrait. For every account of warmth, attentiveness, and a family-like atmosphere, there is another that highlights safety risks, inconsistent care, and frustrating communication. The facility appears capable of delivering genuinely compassionate and well-coordinated care when staff are aligned, communicative, and supervised, but serious concerns about supervision, protocol adherence, and patient safety recur in several reviews. Families considering Sheffield Manor may find it essential to weigh these contrasting experiences, request clear information about staffing and safety policies, and closely monitor how care plans are implemented to ensure their loved ones receive consistent, respectful, and safe treatment.
The Sheffield Manor Nursing & Rehab Center in Detroit, MI is a vibrant and comfortable assisted living community that offers a wide range of amenities and care services to ensure the well-being of its residents.
The community provides a variety of amenities to enhance the living experience, including a beauty salon for personal grooming needs, cable or satellite TV in each room for entertainment, and access to community-operated transportation for easy mobility. Residents can also enjoy the convenience of a computer center and Wi-Fi/high-speed internet for staying connected with loved ones.
Meals at Sheffield Manor are served in a spacious dining room with restaurant-style dining, offering delicious and nutritious options prepared by skilled staff. A kitchenette is available for those who prefer to cook their own meals. The community also has two cafes and four restaurants nearby, providing additional dining choices for residents.
Fitness enthusiasts can maintain an active lifestyle at the on-site fitness room or participate in planned fitness programs. There are also scheduled daily activities and resident-run activities to keep individuals engaged and socially connected. Planned day trips allow residents to explore their surroundings, while a small library offers a quiet space for reading or studying.
Sheffield Manor ensures the comfort and convenience of its residents by providing fully furnished private rooms with private bathrooms. Housekeeping services are available to maintain cleanliness and orderliness within each living space.
The community places great emphasis on care services, offering 24-hour call system and supervision to ensure round-the-clock assistance when needed. Trained staff members readily provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided, along with diabetes diet support and meal preparation according to special dietary restrictions.
Residents' mental wellness is considered important at Sheffield Manor through the inclusion of a mental wellness program. Transportation arrangements are made not only for non-medical purposes but also for doctor's appointments when necessary.
Conveniently located near two parks, seven pharmacies, one hospital, and a variety of nearby restaurants, Sheffield Manor Nursing & Rehab Center offers a thriving assisted living community for seniors seeking comfort, care, and an engaging environment.
Sheffield Manor Nursing & Rehab Center is located at 15311 Schaefer Road, Detroit, MI 48227 in Wayne County, Michigan
Sheffield Manor Nursing & Rehab Center on seniors.fyi includes 5 photos including images showing interior, decor, salon, healthcare, bedroom, bathroom, windows, dining, and more.
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