Imperial - A Villa Center

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  • Interior

    A cozy bedroom with a single bed, wooden furniture, and a window with curtains.

  • Outdoors

    A well-maintained courtyard with lush greenery and a central tree.

  • Decor

    A cozy restaurant interior featuring red tablecloths on neatly arranged tables.

  • Building

    A view of a brick building with a covered walkway and partly cloudy sky in the background.

  • Architecture

    A modern building with a garden and pathway under a blue sky.

  • Bedroom

    A cozy bedroom with a neatly made single bed and a nightstand.

  • Trees

    A landscaped garden with a central pathway leading to a modern building under a cloudy sky.

  • Dining

    A cozy restaurant interior with checkered tablecloths on the tables.

  • Garden

    A beautifully decorated walkway with hanging plants and flower pots leading to an entrance.

  • Lobby

    A stylish reception area with a modern desk and decorative elements.

  • Library

    Wooden study cubicles with computers in a library setting.

  • Exercise Equipment

    Parallel bars used for physical therapy and rehabilitation.

  • Salon

    An interior view of a hair salon featuring chairs, dryer equipment, and a mirror with counter space.

  • Fitness

    A gym area with various exercise machines and a small trampoline.

Imperial - A Villa Center in Dearborn Heights, MI

26505 Powers Avenue, Dearborn Heights, MI 48125

For more information about senior living options: (844) 490-3973

3.8 from 125 reviews
5 stars
70
4 stars
18
3 stars
7
2 stars
6
1 stars
24

Skilled Nursing Facility

Overall Review of Imperial - A Villa Center

Pros

  • pro The staff at Imperial are friendly, courteous, and helpful.
  • pro The facility is very clean and well maintained.
  • pro Residents receive top-notch, compassionate care from the nursing and therapy teams.
  • pro Imperial is described as wonderful for loved ones, with care that is top-notch and residents happy.
  • pro The meals are flavorful and delicious.
  • pro The environment is welcoming, with nice decor and a caring atmosphere.
  • pro Front desk and reception staff are professional and accommodating.
  • pro Imperial Villa is regarded as a neighborhood treasure by families.
  • pro The facility offers engaging activities, church services, and outings that residents enjoy.
  • pro The staff consistently goes above and beyond to listen to residents' requests.

Cons

  • pro Monique, the Housekeeping Manager, was described as extremely rude, disrespectful, and unprofessional toward CNAs and her own staff, creating a toxic work environment.
  • pro She reportedly speaks to residents in a distasteful, unprofessional, and disrespectful manner, which is unacceptable in a care setting.
  • pro The facility was described as unclean, with roaches, standing water, mold, and a general neglect of sanitation.
  • pro Residents were left in dirty conditions, including being kept in soiled or soggy diapers for extended periods, and medications or care were sometimes not provided on time.
  • pro Nurses were described as incredibly rude to residents, with front-desk staff being pleasant while nursing staff yelled at and cursed at residents.
  • pro The food was described as inedible and unappetizing, with meals sometimes unidentifiable.
  • pro Odors such as urine were present in the hallways; rooms and spaces were said to be dirty and depressing.
  • pro The care staff were alleged to be inconsistent and unresponsive, failing to follow up on calls or provide needed care, leading some to say the facility should be shut down or investigated.
  • pro Several reviewers labeled the facility as horrible or the absolute worst, indicating a lack of compassion and safety.
  • pro There were reports of infections and severe health declines (e.g., sepsis, pneumonia) linked to poor care and sanitation.

Review

Imperial - A Villa Center in Dearborn Heights is best suited for families seeking a large, activity-rich care community where a personable front office, visible housekeeping, and a robust rehabilitation program are daily realities. The facility tends to draw families who want Medicaid-accepted options and who value daily interaction, structured activities, and ongoing therapy as part of a loved one's recovery or long-term care. When a resident thrives on sociable environments, regular staff engagement, and clear routine, Imperial can deliver a sense of welcome and momentum that makes a difficult transition more tolerable.

The strongest, repeatedly cited positives center on cleanliness, courtesy, and accessibility. Reviewers frequently point to a well-kept building, a friendly reception area, and staff who greet visitors with warmth. The rehab and therapy teams receive praise for their professionalism and attentiveness, with several families noting tangible progress and ongoing communication from care professionals. The dining and activities are highlighted as meaningful and engaging at times, and many families express relief that the facility feels inviting and family-friendly. In short, Imperial often feels like a well-structured community where residents are treated with courtesy and given opportunities to participate in meaningful routines.

Yet the picture is far from uniform. A substantial number of reviews paint a starkly different reality: persistent cleanliness challenges, odors, and inconsistent maintenance in some wings. Specific concerns include rooms that feel dirty, lingering smells of urine, mold or standing water, and occasional infestations referenced by critics. Staffing gaps and reported lapses in attentiveness - particularly around call lights, medication delivery, and timely assistance - are echoed by several families. The most serious warnings describe situations where health issues or infections arose after perceived neglect. A few reviewers also flag tense or disrespectful behavior from certain supervisory staff, which compounds distrust and undermines daily care.

When weighed against the pros, the key question becomes whether the positive traits can withstand the risk of inconsistent safety and cleanliness. For families prioritizing rehabilitation progress, caregiver warmth, and a presence of church services and social activities, Imperial's strengths can offset some day-to-day discomforts. The programmatic benefits - therapies, approachable staff, and a welcoming environment - offer meaningful value for residents aiming to regain independence or maintain mobility. However, the more troubling reports about sanitation, infection risk, and uneven attention suggest that the positives do not fully compensate for substantial operational gaps, especially for those with heightened health needs.

Alternatives merit serious consideration for anyone who cannot tolerate reported inconsistencies in care or who needs ironclad infection control and dependable med administration. Prospective residents with a history of frequent infections, significant incontinence management, or a strong requirement for prompt call-light responses may find Imperial's variability too risky. Families seeking highly predictable, 24/7 coverage with minimal lapses in staffing or who desire consistently spotless rooms and bathrooms may be better served elsewhere. Also, those needing specialized memory-care routines or a more tightly supervised environment may want to explore facilities with specialized units and more uniform supervision.

Finally, a practical plan for evaluating Imperial: schedule multiple in-person visits at different times and days, request to see the most recent state or CMS inspection findings, and speak with direct caregivers, residents, and families beyond marketing materials. Ask for concrete staffing ratios by shift, proof of routine housekeeping schedules, and a clear, written protocol for med administration and call-light response. Probe how management handles complaints and whether a stable leadership approach is in place. Imperial can be a strong choice for rehab-oriented families who are actively involved and can navigate a mixed-care environment, but it requires careful vetting to ensure the current day-to-day reality aligns with the family's standards for cleanliness, safety, and dependable care.

Features

Housing

  • 265 resident community capacity 265 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Detroit Metropolitan-Wayne County (5 miles away) Detroit Metropolitan-Wayne County (5 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Hospice care Hospice careHospice care is important for seniors as it provides specialized end-of-life support, pain management, and emotional comfort for both the senior and their loved ones. It allows seniors to maintain dignity, receive personalized care, and spend their remaining time in a peaceful and comfortable environment.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Imperial is an assisted living community located in Dearborn Heights, MI. Our community offers a wide range of amenities to ensure that our residents have everything they need to live comfortably and enjoy their daily lives.

For the convenience of our residents, we provide a beauty salon where they can get pampered and look their best. Our community also offers cable or satellite TV for entertainment purposes. We have community-operated transportation available for outings and appointments, as well as transportation arrangements for non-medical purposes.

At Imperial, we understand the importance of staying connected in today's digital world. That is why we have a computer center equipped with Wi-Fi/high-speed internet access. Residents can use this facility to stay connected with loved ones or engage in online activities.

Our dining room provides restaurant-style dining experiences where residents can enjoy delicious meals prepared by our talented chefs. We also accommodate special dietary restrictions to ensure that all residents' needs are met. In addition, we offer kitchenettes in each apartment for those who prefer to prepare their own meals.

We take pride in promoting an active lifestyle among our residents. Our fitness room is fully equipped to cater to various exercise needs and preferences. For recreational activities, we offer a gaming room where residents can engage in friendly competition or unwind with their favorite games. Our outdoor space includes a beautiful garden where residents can enjoy fresh air and nature.

The comfort of our residents is of utmost importance to us, which is why each apartment at Imperial is fully furnished and includes private bathrooms. Housekeeping services are provided to ensure that the living environment remains clean and tidy.

To meet the care needs of our residents, we offer 24-hour call systems and supervision for added safety and peace of mind. Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services are also available to ensure that medications are taken properly.

Our mental wellness program focuses on promoting emotional well-being and cognitive health among our residents. Additionally, we offer hospice care for those in need of end-of-life support.

Imperial is conveniently located near various amenities, including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals. Our community also organizes planned day trips and resident-run activities to keep residents engaged and socially active.

In summary, Imperial is an assisted living community that offers a comfortable and enriching environment for seniors in Dearborn Heights, MI. With a wide range of amenities and care services available, we strive to provide a fulfilling lifestyle for our residents while ensuring their safety and well-being.

Nearby Places of Interest

Pharmacies

  • Walgreens (1.5 miles)
  • Walgreens (2.5 miles)
  • CVS Pharmacy (2.6 miles)
  • CVS Pharmacy (2.6 miles)
  • Walgreens (3.4 miles)
  • Walgreens (3.6 miles)
  • CVS Pharmacy (3.8 miles)

Transportation

  • Avis Rent A Car (1.6 miles)
  • Hertz Rent A Car (3 miles)
  • Budget Rent A Car (3.1 miles)
  • National Car Rental (3.1 miles)
  • Enterprise Rent-A-Car (3.2 miles)
  • DTW Delta Cargo (3.5 miles)
  • Concourse D (4 miles)

Physicians

  • Dearborn Obstetrical & Gynecological Assoc PC (2 miles)
  • Ophthalmic Specialists of Michigan - Dearborn Office (2.2 miles)
  • Garden City Hospital Medical Office Building (4.3 miles)
  • Allen Park Family Physicians (4.4 miles)
  • Botsford Primary Care Physician (4.8 miles)
  • Oakwood Healthcare Center (5.8 miles)
  • Lagrou, Robert New Oakland Family Centers (5.9 miles)

Cafes

  • Tim Hortons (2 miles)
  • Starbucks (3.5 miles)
  • Qahwah House (3.7 miles)
  • Tim Hortons (3.9 miles)
  • Panera Bread (5.5 miles)
  • Biggby Coffee of Westland (6.4 miles)
  • Starbucks (7.6 miles)

Parks

  • Schemansky Park (3.2 miles)
  • Ford Field Park (3.8 miles)
  • Garden City Park (4.2 miles)
  • Heritage Park (4.5 miles)
  • Hemlock Park (7.7 miles)

Restaurants

  • Big League Brews (3.3 miles)
  • The Halal Guys (3.8 miles)
  • Ford's Garage Dearborn (4 miles)
  • SKY Lounge West (4.1 miles)
  • The Lava Lounge Too (4.2 miles)
  • Jimmy John's (4.5 miles)
  • McGuckin's Pub (4.6 miles)

Hospitals

  • Oakwood Annapolis Hospital (3.4 miles)
  • Beaumont Dearborn Hospital (4.5 miles)

Places of Worship

  • Church of the Divine Child (3.5 miles)
  • Masjid Salam (7 miles)
  • Muslim Community of Western Suburbs (7.4 miles)

Theaters

  • Emagine Theatres (7.2 miles)

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