Imperial - A Villa Center
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26505 Powers Avenue, Dearborn Heights, MI 48125
For more information about senior living options: (844) 490-3973
The facility is clean and well-maintained. The food is good and accommodating to individual preferences. The staff is friendly and attentive. The rehab services are effective and helpful. The environment is pleasant and comfortable. The care provided is high-quality and compassionate.
A staff admitted they did not feed my cousin for a day and a half. No fluids either. Do not send a loved one there. This place is the absolute worst. Nursing staff is very rude when you’re inquiring about your family member and when you call, they seldom answer. They never came so I called them from another phone and when I did informed them that he needed assistance, one nurse yelled to another “yeah he called his family”. It takes all day to answer the call light, no snacks, nothing to drink but water. The care has gone downhill. They acted like you were bothering them if you needed something. One morning I needed to get cleaned up. The aide said I had to wait till after they serviced breakfast and picked up the trays. It was like that every meal. My grandmother went without a bath for a week. My grandmother and her roommate's food was often cold and they would give them the same things sometimes two or three days in a row. The staff is unsympathetic to the patients and shows no compassion Untrained and not willing to do their jobs This place is horrible.Imperial Nursing Center, located in an impressive and spacious building, has garnered mixed reviews from visitors and residents. One reviewer praised the facility for its cleanliness and the number of residents who were seen actively moving around in their wheelchairs. The food was also commended for being delicious, although there were some complaints about repetitive meals. However, the staff seemed accommodating and attentive to the needs of residents, with the exception of one incident where a family member claimed that their cousin was forgotten by the nursing staff for a day and a half.
Despite these positive experiences, other reviews painted a more negative picture of Imperial Nursing Center. Some individuals reported encountering rude nursing staff who were unresponsive to inquiries about their loved ones' well-being. There were also complaints about long response times to call lights, limited snack options, and a lack of assistance with personal hygiene. One reviewer even shared a distressing account where their wife became seriously ill while at Imperial Nursing Center but did not receive prompt medical attention.
Staffing issues appeared to be a recurring problem at Imperial Nursing Center, as multiple reviewers mentioned witnessing shortages in personnel during their stays. This led to difficulties in receiving timely care or assistance when needed. Some individuals pointed out that these staffing problems may be attributed to having to rely on temporary agency workers.
Amidst the mixed feedback, several reviewers highlighted positive aspects of Imperial Nursing Center. They appreciated the caring and attentive nurses who made efforts to form connections with residents. Visitors observed nurses announcing shift changes as if it were a hospital setting, creating a sense of professionalism. Additionally, one individual praised the rehabilitation gym at Imperial Nursing Center for its equipment, including an innovative car used as part of therapy exercises.
Another reviewer expressed gratitude towards specific nurses and social workers who provided exceptional care for their grandmother suffering from dementia. Although they noted occasional issues with cold food and repetitive meal selections, they acknowledged that regular visits and bringing preferred snacks helped improve their loved one's experience.
Overall, the reviews for Imperial Nursing Center were varied, with some praising the facility and staff while others expressed disappointment in the level of care provided. It is clear that there are areas for improvement, particularly in addressing staffing shortages and ensuring prompt medical attention when needed.
265 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Hospice care Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesImperial is an assisted living community located in Dearborn Heights, MI. Our community offers a wide range of amenities to ensure that our residents have everything they need to live comfortably and enjoy their daily lives.
For the convenience of our residents, we provide a beauty salon where they can get pampered and look their best. Our community also offers cable or satellite TV for entertainment purposes. We have community-operated transportation available for outings and appointments, as well as transportation arrangements for non-medical purposes.
At Imperial, we understand the importance of staying connected in today's digital world. That is why we have a computer center equipped with Wi-Fi/high-speed internet access. Residents can use this facility to stay connected with loved ones or engage in online activities.
Our dining room provides restaurant-style dining experiences where residents can enjoy delicious meals prepared by our talented chefs. We also accommodate special dietary restrictions to ensure that all residents' needs are met. In addition, we offer kitchenettes in each apartment for those who prefer to prepare their own meals.
We take pride in promoting an active lifestyle among our residents. Our fitness room is fully equipped to cater to various exercise needs and preferences. For recreational activities, we offer a gaming room where residents can engage in friendly competition or unwind with their favorite games. Our outdoor space includes a beautiful garden where residents can enjoy fresh air and nature.
The comfort of our residents is of utmost importance to us, which is why each apartment at Imperial is fully furnished and includes private bathrooms. Housekeeping services are provided to ensure that the living environment remains clean and tidy.
To meet the care needs of our residents, we offer 24-hour call systems and supervision for added safety and peace of mind. Our dedicated staff provides assistance with activities of daily living such as bathing, dressing, and transfers. Medication management services are also available to ensure that medications are taken properly.
Our mental wellness program focuses on promoting emotional well-being and cognitive health among our residents. Additionally, we offer hospice care for those in need of end-of-life support.
Imperial is conveniently located near various amenities, including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals. Our community also organizes planned day trips and resident-run activities to keep residents engaged and socially active.
In summary, Imperial is an assisted living community that offers a comfortable and enriching environment for seniors in Dearborn Heights, MI. With a wide range of amenities and care services available, we strive to provide a fulfilling lifestyle for our residents while ensuring their safety and well-being.
Imperial - A Villa Center is located at 26505 Powers Avenue, Dearborn Heights, MI 48125 in Wayne County, Michigan
Imperial - A Villa Center on seniors.fyi includes 19 photos including images showing interior, dining, landscaping, bedroom, garden, building, exercise equipment, pathway, and more.
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Interior
Outdoors
Decor
Building
Architecture
Bedroom
Trees
Dining
Garden
Lobby
Library
Exercise Equipment
Salon
Fitness
