Evergreen Manor Senior Care Center in Battle Creek, MI
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111 Evergreen, Battle Creek, MI 49015
For more information about senior living options: (844) 490-3973
The staff consistently went out of their way to ensure residents were well cared for and loved, while also supporting families. The facility was consistently clean and free from unpleasant smells. A wide range of activities was offered, and staff treated residents like family. The staff were patient, kind, and helpful toward residents. Evergreen's staff has very low turnover, indicating it is a great place to be. The medical care at Evergreen was top-notch, with families praising the care provided. Therapy at Evergreen was described as the best around. The facility is described as a nice, clean, and friendly place for rehab or senior care, with therapy being highly regarded.
Management is awful. Managers are sleeping with their employees, and HR does nothing about harassment. Everyone on staff is on their phones, and they yell at people for the same behavior—very unprofessional. They leave residents and do not feed them. Do not send your loved one here. The staff are rude and judgmental and leave patients for hours with the call light on. Their care was poor: they quit trying to feed my relative when she stopped eating. They did not notify the family when a patient was dying, and she died alone. Privacy laws were violated and outsiders could read patient records. Administration is horrible and unprofessional; there is poor communication and understaffing.Evergreen Manor Senior Care Center in Battle Creek is a solid choice for families seeking rehab-centric care wrapped in a noticeably warm, personal atmosphere. The community shines for residents who need skilled rehabilitation after hospitalization and for those who value clean, well-maintained surroundings and staff who genuinely engage with residents. It works best when families want consistent bedside attention, regular therapy, and a caregiving team that treats residents with kindness and respect. Those prioritizing flawless administrative control or a perfectly predictable day-to-day experience should be prepared to explore other options, because several reviews flag inconsistencies in leadership, communication, and day-to-day operations that can color the experience.
On the plus side, Evergreen Manor earns credibility from strong clinical and therapeutic performance. Several residents and family members praise the rehab staff for their expertise and the effectiveness of therapy programs, often noting meaningful progress and attentive, patient care. The facility is described as clean, with pleasant room conditions and a welcoming atmosphere. Multiple observers emphasize genuine warmth from caregivers, including nursing staff and therapy teams, who communicate well and show patience during challenging moments. The stability of the caregiving crew, low turnover in some reports, contributes to a sense of continuity that families value during difficult transitions. When care goes well, these elements combine to create a family-like environment where residents feel seen and supported.
Yet the cons carry substantial weight in a decision assessment. A persistent theme across reviews centers on management and administrative shortcomings, including reports of inappropriate workplace dynamics, perceived unprofessionalism at the front desk, and complaints about inconsistent accountability. Some critics describe rushed or impersonal interactions, and a few note failures in basic duties, such as timely meal assistance or effective response to call bells, leading to frustration for residents and family members. There are alarming anecdotes about residents being left without adequate feeding or adequate updates during critical moments, as well as concerns about privacy and handling of records. Taken together, these factors undercut the otherwise strong clinical care and cleanliness that the community can deliver.
That is where the balance tilts, and why a careful weighing of pros and cons is essential. The medical and rehabilitative strengths can offset significant gaps when staffing is sufficient and leadership is aligned with resident-centered values. In practice, families repeatedly describe moments when staff went above and beyond, providing compassionate care and facilitating meaningful activities that enrich daily life. Still, the weight of governance and communication gaps cannot be dismissed: persistent reports of understaffing, inconsistent service levels, and occasional lapses in professionalism undermine confidence, especially for families prioritizing predictability and proactive family updates. The contrast is real: exemplary care on some shifts, uneven experiences on others, depending largely on which staff members are on duty and how closely administration monitors quality.
Prospective families should enter with a clear sense of what they want most. If rehabilitation needs are primary, with a willingness to tolerate occasional administrative bumps, Evergreen Manor can meet those goals with strong clinical teams, solid cleanliness, and a genuine, caring ethos from many frontline workers. However, if consistent, transparent leadership, strict adherence to care standards, and reliable day-to-day communication are non-negotiable, alternatives may offer fewer surprises. The community may be a better fit for those who value long-term caregiver familiarity and a home-like feel, and who are prepared to advocate actively for timely services and clear updates when issues arise.
Practical next steps: when touring, prioritize conversations with both therapy staff and administrative leadership to gauge alignment on care priorities, staffing levels, and escalation pathways. Ask about current staffing ratios across shifts, how calls are tracked and resolved, and what concrete steps are taken when a resident requires daily feeding assistance or experienced delays with routine care. Inquire about how family updates are communicated during crisis moments, and request recent examples of how concerns were addressed. Visit multiple times if possible, speak with current residents and families, and observe how staff interact during meals and transitions. Evergreen Manor offers meaningful potential for skilled rehab and a compassionate environment; maximizing this potential hinges on confirming strong governance, dependable staffing, and proactive, respectful communication.
91 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Kalamazoo County (16 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Evergreen Manor Senior Care Center in Battle Creek, MI is a vibrant and welcoming assisted living community that provides exceptional care and a comfortable living environment for seniors. Our community offers a wide range of amenities to ensure our residents' comfort and enjoyment.
Residents can take advantage of our on-site beauty salon to stay pampered and looking their best. They can also enjoy cable or satellite TV in their fully furnished private rooms or socialize with friends in our gaming room or small library. For those who enjoy staying active, we have a fitness room and outdoor space for walking or gardening. Our wellness center offers various programs to promote mental wellness.
Meals are an important part of senior living, and at Evergreen Manor, residents can indulge in delicious meals served restaurant-style in our dining room. We cater to special dietary restrictions and offer diabetes diets for those who need it. Our kitchenette allows residents to prepare their own snacks if desired.
We understand the importance of transportation for seniors, so we offer community-operated transportation as well as arrangements for non-medical appointments, ensuring that residents can easily get where they need to go. Our move-in coordination services help make the transition into our community seamless.
Our dedicated care staff is available 24/7 to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications safely and on time. We also have a mental wellness program in place to support the emotional well-being of our residents.
We take pride in offering an array of activities to keep our residents engaged and entertained. From fitness programs to planned day trips, there is always something for everyone at Evergreen Manor. Residents are encouraged to participate in resident-run activities as well as scheduled daily activities organized by our attentive staff.
Located conveniently near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals; Evergreen Manor is situated in an area that provides easy access to important amenities and services.
At Evergreen Manor Senior Care Center, we strive to create a warm and caring environment where our residents can continue to live a fulfilling and independent life while receiving the support they need.
Evergreen Manor Senior Care Center is located at 111 Evergreen, Battle Creek, MI 49015 in Kalamazoo County, Michigan
Evergreen Manor Senior Care Center on seniors.fyi includes 5 photos including images showing interior, tree, fitness, garden, healthcare, entrance, living room, pathway, and more.
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