Evergreen Manor Senior Care Center
Save111 Evergreen, Battle Creek, MI 49015
For more information about senior living options: (844) 490-3973
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The staff went out of their way to ensure he was well cared for and loved. Everything was always clean, and never smelled. There were lots of great activities offered, and staff treated residents with love, respect, and kindness. The facility was very clean and never had bad smells. The staff were very patient, nice, and kind. The rehabilitation staff were nice and helpful. The facility is highly recommended for loved ones needing care. Jan was great. The building is older but in great shape and extremely clean. Therapy is the best around.
They state that management is awful and that HR ignores harassment. They allege managers sleep with employees and that HR does nothing about harassment. They observed coworkers quitting because of bullies and not being fired. They note everyone is on their phones while staff yell at people for the same behavior, calling it unprofessional. They accuse staff of being rude and leaving residents unfed and unattended, sometimes in the same diapers. They warn not to send a loved one there due to rude staff and poor care. They describe front-desk staff as extremely rude and not guiding visitors on basic tasks like using a thermometer. They report residents being neglected feeding-wise and families not being notified when a loved one dies; business office staff acted unprofessionally. They say decisions are questionable and unethical, with lack of training and staffing that jeopardizes residents, suggesting state supervision is needed. They note very poor patient care and lack of communication with families, including charges to hold a room after payment. They claim some workers are anti-Christian and anti-health, with fights over supplements and inadequate care. They allege privacy laws were violated and records were read by outsiders.The collection of reviews presents a facility that provokes deeply divided reactions. On one end, there are glowing, almost testimonial-like praises about compassionate care, cleanliness, and a sense of family. On the other, there are harrowing accounts of malfeasance, neglect, and unprofessional behavior that suggest serious systemic problems. Taken together, the impressions are not uniform; experiences appear to vary dramatically by day, department, and staff, leaving potential residents and their families with a patchwork picture rather than a clear consensus.
Several reviews celebrate the place as a model of caregiving. Families describe staff who go "out of their way" to support residents and families alike, noting that the facility is consistently clean and free of bad odors. They recount warm, engaged interactions with residents, and a therapy program that is singled out as among the best around. One reviewer thanked staff from the director down to the cleaning team for making their relative feel loved and for keeping up a family-like atmosphere, while another praised the rehab services and the overall environment as "nice" and supportive. The positive messages emphasize compassionate employees, attentive therapy teams, and a culture that can feel very welcoming to both residents and their families.
Yet beneath these affirmations lies a more troubling set of observations about care quality, communication, and management. Several comments focus on inconsistent care, including reports that residents were left without timely help or left with the call light on for extended periods. Family members describe situations where their loved ones were not fed adequately or were neglected during meals, leading to distress and in some cases hospitalization or near-critical situations. Others recount frustration with information flow - being left out of decisions, or not being told important updates in a timely manner - creating an impression of a facility that is not always transparent or proactive about resident needs.
There are also pointed critiques about leadership and the work culture. A recurring thread accuses management of unprofessional behavior and questionable decision-making, with one review alleging sexual relationships between managers and staff and another alleging a lack of accountability for harassment. Several comments call out the front desk and administrative staff as rude or unhelpful, and at least one critic claims privacy laws were violated and records improperly accessed. These kinds of allegations, if accurate, point to a troubling environment that undermines trust and safety - especially critical in a setting where residents rely on staff for daily care and dignity.
The spectrum of experiences extends to comments about staffing levels and training. Some reviewers describe low turnover and a stable, well-trained team contributing to high-quality care, while others describe persistent understaffing and insufficient training as factors that jeopardize patient safety. One reviewer notes that the facility's decisions and training gaps left them with significant concerns about the risk to a vulnerable family member, while others acknowledge improvements under new administration and report a more organized, cleaner, and better-managed environment. The mixed signals about staffing suggest that coverages and competencies may vary by shift or unit, complicating a clear assessment for prospective families.
Despite the negative voices, there are consistent threads about the physical environment and routine care. Several reviews praise the cleanliness and upkeep of the building, noting that rooms and common areas are well-maintained and that there are engaging activities for residents. Some families attest to positive experiences with specific staff members or departments, such as rehabilitation or nursing care, and even mention that their loved ones formed strong, affectionate bonds with caregivers. There are also mentions of kindness and patience during difficult moments, including caregivers who helped families navigate challenging emotions or complex health decisions.
Overall, this collection suggests a facility with divergent realities. For some residents and families, Evergreen represents a place of genuine warmth, competence, and respectful care that eased their loved ones' transitions or provided meaningful rehabilitation. For others, it embodies a realm of frustration, alleged mismanagement, and neglect, where critical concerns about feeding, privacy, notification, and professional conduct raised alarms about safety and dignity. The breadth of experiences implies that outcomes may depend heavily on who is on duty, which wing or unit a patient is in, and how concerns are addressed - or not - by administration and staff.
If you're considering this facility for a loved one, the reviews underline the importance of asking pointed questions and seeking corroborating information. Prospective families should inquire about staffing ratios, training, and turnover, as well as how harassment and privacy concerns are handled, what the procedures are for responding to call-light requests, and how families are notified about changes in health status or care plans. Visiting at different times, speaking with multiple caregivers, and requesting recent state inspection reports could help paint a clearer picture of whether the environment aligns with your expectations for safety, dignity, and quality of care.
91 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Kalamazoo County (16 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Evergreen Manor Senior Care Center in Battle Creek, MI is a vibrant and welcoming assisted living community that provides exceptional care and a comfortable living environment for seniors. Our community offers a wide range of amenities to ensure our residents' comfort and enjoyment.
Residents can take advantage of our on-site beauty salon to stay pampered and looking their best. They can also enjoy cable or satellite TV in their fully furnished private rooms or socialize with friends in our gaming room or small library. For those who enjoy staying active, we have a fitness room and outdoor space for walking or gardening. Our wellness center offers various programs to promote mental wellness.
Meals are an important part of senior living, and at Evergreen Manor, residents can indulge in delicious meals served restaurant-style in our dining room. We cater to special dietary restrictions and offer diabetes diets for those who need it. Our kitchenette allows residents to prepare their own snacks if desired.
We understand the importance of transportation for seniors, so we offer community-operated transportation as well as arrangements for non-medical appointments, ensuring that residents can easily get where they need to go. Our move-in coordination services help make the transition into our community seamless.
Our dedicated care staff is available 24/7 to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications safely and on time. We also have a mental wellness program in place to support the emotional well-being of our residents.
We take pride in offering an array of activities to keep our residents engaged and entertained. From fitness programs to planned day trips, there is always something for everyone at Evergreen Manor. Residents are encouraged to participate in resident-run activities as well as scheduled daily activities organized by our attentive staff.
Located conveniently near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals; Evergreen Manor is situated in an area that provides easy access to important amenities and services.
At Evergreen Manor Senior Care Center, we strive to create a warm and caring environment where our residents can continue to live a fulfilling and independent life while receiving the support they need.
Evergreen Manor Senior Care Center is located at 111 Evergreen, Battle Creek, MI 49015 in Kalamazoo County, Michigan
Evergreen Manor Senior Care Center on seniors.fyi includes 5 photos including images showing interior, entrance, living room, pathway, painting, outdoors, decor, hardwood floor, and more.
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