St Camillus Health Center

Pros

• The staff at St. Camillus Health Center provided exceptional care and support, creating a warm and welcoming environment.
• Residents received friendly greetings from staff members, contributing to a positive atmosphere.
• Many staff members were described as pleasant, kind, and responsive to residents' needs.
• The facility was consistently noted for its cleanliness and nice country setting.
• Families felt confident that their loved ones were receiving the best possible care in a safe environment.

Cons

• The facility is almost always understaffed in nursing, housekeeping, and food services, leading to inadequate care for residents.
• Residents frequently experience falls due to the lack of sufficient staff, resulting in safety concerns.
• There are reports of residents waiting long hours to use the bathroom and sometimes not receiving showers for an entire week.
• Many residents suffer from skin tears, and overnight shifts only conduct one set of rounds, leaving them in soiled conditions for extended periods.
• There is a communication breakdown between nurses and CNAs, leaving caregivers uninformed about residents' needs.
• The facility is described as run-down, with broken equipment and filthy shower rooms due to understaffing.
• Residents often wait prolonged periods for their meals because of inadequate staffing levels.
• Some staff members need more training, indicating inconsistencies in care quality among the staff.

Review

The reviews of St. Camillus Health Center present a stark contrast in experiences and perceptions concerning the quality of care and overall conditions at the facility. Some reviewers express grave concerns about staffing shortages, which they believe significantly impact the ability to provide adequate care for residents. Complaints regarding understaffing are prevalent, with mentions of various departments—nursing, housekeeping, and food service—facing challenges in maintaining sufficient staff levels. The consequences of this lack of personnel manifest in numerous safety issues, including a troubling frequency of falls among residents and inadequate support for basic needs such as bathing and toileting.

One reviewer highlighted alarming situations where residents waited excessively long to be assisted with bathroom needs; some even reported that showers were only given once a week due to these staffing deficiencies. The dire implications extend beyond basic hygiene; there are references to instances where residents endured prolonged periods without proper attention during the night shifts as CNAs performed minimal rounds, leaving individuals in uncomfortable situations. Furthermore, reports indicate that communication barriers between nurses and aides hindered effective caregiving since essential information regarding resident care was not adequately exchanged.

In addition to staffing issues, several reviews described the physical state of the facility itself as subpar. Some criticized the cleanliness of common areas, shower rooms, and individual living spaces, noting that broken fixtures such as plastic siding on bed rails contributed to an unsatisfactory living environment for residents. This sentiment echoed throughout multiple reviews which pointed out that many agency staff members were employed at St. Camillus rather than trained regular employees—a situation exacerbating continuity problems in patient care.

However, amidst negative feedback lies an alternate narrative from families whose loved ones experienced compassionate care at St. Camillus Health Center. One review detailed a heartfelt tribute to the staff's dedication when caring for a resident who eventually passed away. The reviewer expressed gratitude towards specific staff members who brought warmth through their interactions—demonstrations of humanity that deeply impacted the family during challenging times. This acknowledgment showcases instances where families found comfort knowing their loved ones received genuine compassion from caregivers during difficult transitions.

Another positive account emphasized that while some CNA staff needed additional training, most provided exceptional service and attentiveness toward residents’ needs in a clean environment set within picturesque surroundings. Such sentiments reflect appreciation for those team members committed to ensuring safety for residents with varying healthcare requirements while also acknowledging shortcomings among certain supervisory roles—that is, higher-paid staff may have lacked empathy compared to their lower-paid counterparts.

Ultimately, while there exists a commendable commitment by some staff members at St. Camillus Health Center toward delivering compassionate and efficient care—resulting in positive experiences among certain families—crucial concerns remain unaddressed regarding general staffing practices and facility management overall. Balancing operational effectiveness with empathetic patient interaction must take precedence if St. Camillus wishes to secure a reputation consistently aligned with high-quality healthcare standards capable of serving its diverse resident population effectively moving forward. These contrasting narratives reveal significant room for improvement while also illustrating moments where dedicated caregiving efforts shine through amid adversity within the healthcare setting at St. Camillus Health Center.

Restaurants

• West End Creamery (1.5 miles)
• The Ice Cream Lady (5.3 miles)
• Brickstone Kitchen (5.8 miles)
• Christopher's Homemade Ice Cream (6.9 miles)
• 110 Grill (7.5 miles)
• McDonald's (7.6 miles)
• Rocco's Doughnut Company (7.9 miles)

Physicians

• Tri River Family Health Center (3 miles)
• The Foot Specialist: Dr Robert Kelemen (6.5 miles)
• Reliant Medical Group (6.9 miles)
• UMass Memorial Orthopedics at Milford (7.2 miles)
• Edward M Kennedy Center (7.8 miles)
• Milford-Franklin Eye Center (8 miles)
• Reliant Medical GRP/07 (8.9 miles)

Places of Worship

• Church Of The Nazarene (3.5 miles)

Pharmacies

• Market 32 (4.1 miles)
• CVS Pharmacy (6.5 miles)
• Walgreens (6.7 miles)
• CVS Pharmacy (6.9 miles)
• Walgreens (7.2 miles)
• CVS Pharmacy (7.3 miles)
• CVS Pharmacy (7.8 miles)

Cafes

• Starbucks (4.2 miles)
• Muffin House Cafe (5.9 miles)
• Panera Bread (7.5 miles)
• Starbucks (10.2 miles)
• Panera Bread (10.8 miles)
• Starbucks (11.3 miles)

Theaters

• Blackstone Valley 14 Cinema de Lux (7.7 miles)

Parks

• Minuteman Park (9 miles)
• Whitehall State Park (9.7 miles)
• Lake Park (10.5 miles)
• Hauser Field & Playground (11.1 miles)
• Dunn Memorial Park (11.2 miles)

Transportation

• Ryder Truck Rental (9.2 miles)

Hospitals

• Eleanor Slater Hospital (9.8 miles)
• Hubbard Regional Hospital Outpatient Rehabilitation (10.2 miles)
• Hubbard Regional Hospital (11.2 miles)
• Harrington HealthCare at Webster (11.3 miles)