Masconomet Healthcare Center

Pros

• The facility is praised for its smooth admission process and caring, responsible staff who are attentive to residents' needs.
• Regular care meetings ensure that family members are informed about their loved ones' well-being.
• Residents enjoy daily activities that keep them happy, motivated, and engaged.
• Meals are consistently well-prepared and served hot, contributing to a positive dining experience.
• The facility maintains high standards of cleanliness and hygiene for all residents.
• Special holiday events with dinner and entertainment create memorable experiences for residents and their families.
• Staff members, including nurses and social workers, provide excellent care and support during challenging times.
• Many family members express gratitude for the facility's overall positive environment and quality of care received by their loved ones.

Cons

• The staff is horrible, not nice to patients, and rude.
• The facility is clearly understaffed, leading to delays in care and attention for residents.
• There was a long wait to meet with someone regarding the care plan, and important medication changes were not acted upon.
• Residents may be put to bed in their clothes instead of appropriate sleepwear.
• The staff is unwilling to discuss individual needs and can be high-handed or dismissive when concerns are raised.
• The food served at the facility is described as awful.
• One reviewer expressed a desire to transfer their loved one out of the facility as soon as possible due to poor experiences.

Review

The Masconomet Healthcare Center has garnered a diverse range of opinions from families regarding the quality of care and overall experience at the facility. Many families have expressed their positive experiences, emphasizing the smooth admission process, attentive staff, and engaging activities for residents. One reviewer highlighted how their family member's transition to the center was seamless, noting that the caregivers are not only responsible but also deeply caring, always available to address any requests or concerns. This commitment to resident well-being is further exemplified by quarterly care meetings held for each resident, ensuring a continuous evaluation of care plans and needs.

Daily activities designed to keep residents active and engaged are another strong point mentioned by satisfied families. The variety of programming reflects an understanding of the importance of mental and emotional stimulation in maintaining quality of life for seniors. In addition to activities, meals served at Masconomet were praised for their quality; reviewers appreciated that they were prepared well and served hot, contributing positively to the dining experience. The facility’s focus on hygiene was particularly noted by one family member as being paramount in delivering care to their loved one.

Cleanliness is a consistent theme in positive reviews about Masconomet Healthcare Center. Families mentioned that both common areas and individual rooms are kept spotless—a critical aspect when it comes to health and comfort in a long-term care environment. The facility takes special efforts during holidays as well; one reviewer commented on how Masconomet organized wonderful dinners and entertainment for both residents and their families, fostering a sense of community during special occasions.

However, not all experiences at Masconomet have been positive. Some reviewers reported significant dissatisfaction with aspects concerning staffing levels and attentiveness. Issues raised included delays in communication concerning care plans alongside poor personal hygiene practices among residents due to lack of staff availability—one account described waiting five days just to meet someone regarding a father’s care plan while detailing inadequate personal grooming during this period. Frustration arose when items discussed during intake were not acted upon promptly, leading some families to consider transferring their loved ones elsewhere.

Another concerning narrative comments on perceived unprofessional behavior from staff members. A reviewer lamented an experience where they felt belittled and dismissed by a case manager who was allegedly unresponsive to questions regarding treatment options for their loved one. Such interactions led this family member to feel marginalized rather than supported in navigating complex decisions about care—which should ideally be collaborative rather than confrontational.

Lastly, while some families found the environment welcoming with good food options—praising even the plentiful servings—others contradicted this sentiment entirely, labeling food offerings as dreadful. These differing evaluations highlight how subjective experiences can be based on varying expectations or personal preferences within shared environments like nursing homes or healthcare facilities.

In summary, Masconomet Healthcare Center appears to present a mixed bag of experiences shaped by factors such as staff responsiveness, cleanliness standards, activity engagement levels, meal quality, and effective communication between caregivers and families. While many express satisfaction with aspects such as hygiene maintenance and general care provided by dedicated staff members who genuinely seem invested in improving residents' lives through thoughtful engagement practices—all crucial elements needed for successful eldercare—criticism around understaffing issues indicates that improvement could significantly enhance overall resident satisfaction moving forward.

Pharmacies

• CVS Pharmacy (3.4 miles)
• CVS Pharmacy (4.6 miles)
• CVS Pharmacy (4.6 miles)
• Walgreens (5.1 miles)
• CVS Pharmacy (5.7 miles)
• CVS Pharmacy (6.1 miles)
• CVS Pharmacy (6.1 miles)

Physicians

• Family Medicine Associates (3.7 miles)
• Patton Park Medical Center (3.7 miles)
• The New England Facial and Cosmetic Surgery Center (4.1 miles)
• Asthma & Allergy Affiliates (4.1 miles)
• North Shore Physicians Group (5.3 miles)
• NS Physicians Group (5.6 miles)
• Parkhurst Medical Building Condominium Trust (5.7 miles)

Hospitals

• Danvers State Hospital (3.7 miles)
• Northeast Hospital Corporation (5.2 miles)
• Beverly Hospital (5.7 miles)
• Childrens Hospital Peabody (7.4 miles)

Restaurants

• REV Kitchen & Bar (4.2 miles)
• Richardson's Ice Cream (4.7 miles)
• Maggie's Farm (4.7 miles)
• McDonald's (5.4 miles)
• Mexicali Cantina Grill (5.6 miles)
• Kelly's Roast Beef (5.8 miles)
• Clam Box of Ipswich (5.8 miles)

Places of Worship

• Danvers Church Of The Nazarene (4.2 miles)
• St Richard Catholic Church (4.4 miles)
• Temple B'Nai Abraham (6.6 miles)

Cafes

• Caffe Nero (5.2 miles)
• Starbucks (5.8 miles)
• Starbucks (6 miles)
• Perfecto's Caffe (6.3 miles)
• Jaho Coffee & Tea (8.2 miles)
• Starbucks (8.2 miles)
• Starbucks (8.9 miles)

Parks

• Independence Park (7 miles)
• Salem Dog Park (7.8 miles)
• Salem Common (7.9 miles)
• Winter Island Park (8.1 miles)
• Salem Maritime National Historic Site (8.2 miles)
• Ward Reservation (8.8 miles)
• Masconomo Park (9.7 miles)

Transportation

• MBTA Salem Station (7.8 miles)