Enter 11 North Street, Stoneham, MA 02180
For more information about senior living options: (844) 490-3973
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The staff is outstanding from administration to nurses and doctors. Residents rave about the food and the care they receive, and find the facility lovely and clean. The staff are very nice and helpful. The staff - from maintenance to CNAs to nurses and kitchen staff - are the most caring and do everything to keep residents comfortable. Physical therapists are available seven days a week. The facility receives high praise for its food, therapy, and nursing care. Marie Sydney is described as very kind and patient. The staff are wonderful to residents, making Bear Hill a lovely place. The unit staff are kind, considerate and compassionate. Administrators, admissions directors, nursing, and therapy are amazing. The center is immaculate. The activities staff and rehab staff are excellent. The staff go above and beyond to keep residents happy and comfortable. Bear Hill is a breath of fresh air compared to other places. Staff provided coffee and muffins the morning a loved one passed.
One reviewer described Bear Hill as very quiet, with nobody talking to anyone and the staff not greeting visitors. A reviewer stated the food was the worst they had ever had, with undercooked rice and spaghetti and no orange juice or glucose tablets for diabetics at night. Another reviewer reported gross negligence and severe mistreatment to the Department of Public Health and warned others not to bring their loved ones. A family member said the care was disgustingly slow, noting that nurses made the patient wait over an hour for bathroom assistance. A reviewer simply called the care "awful." A post claimed neglect and mistreatment led to a death, suggesting the facility should be closed. It was alleged that a husband almost died after a nurse gave him a whole pill instead of crushing it, leading to aspiration pneumonia. Nighttime help was described as nearly impossible to obtain unless a specific nurse was on shift. Redevelopment was criticized as stalled, with the first floor finished but the second floor untouched.Bear Hill Rehabilitation and Nursing Center draws a wide range of experiences from families who have entrusted their loved ones to its care. The reviews paint a blended portrait: some families sing high praises for the warmth of the staff, the cleanliness of the facility, and the quality of rehabilitation services; others raise serious concerns about safety, staffing, and responsiveness. Taken together, the collection creates a picture of a place that can be a lifeline for some residents and their families, while for others it has raised alarms and prompted urgent caution.
A number of accounts center on heartfelt gratitude for compassionate, attentive care. One family member speaks of a mom who has settled in well, praised the staff from administrators to nurses and doctors, and cherished the "most beautiful roommate." They describe a setting that feels welcoming, clean, and well-run, with a particular emphasis on good food and responsive, respectful treatment. The rehabilitation team is highlighted as a strong point - therapists available on a seven-day schedule and a facility that supports recovery and resumption of daily life. These voices repeatedly emphasize that the staff's kindness and professionalism have made a difficult transition much more bearable, and that the overall experience has become something the family can feel good about.
End-of-life care and emotional support are touched on in several comments, underscoring the human side of staffing. One review recalls a morning when a mother passed away and the staff offered coffee and muffins - small gestures that conveyed warmth during a profoundly painful time. Others describe staff as "beyond caring" and capable of providing steady support to families as their loved ones' needs shift. In these passages, Bear Hill is portrayed as a place where staff can rally around residents and families with empathy and practical help, enhancing the dignity of patients in their final days.
Not every voice is uniformly glowing, however. Some reviewers note moments when interactions felt distant or routine, with references to quiet hallways or staff who did not greet visitors. A recurring theme is the perception that the facility can feel understaffed or overwhelmed at times, making it harder for timely assistance or consistent communication. Specific anecdotes mention delays in responses to call bells, occasional lapses in meal service, and the occasional lack of basic supplies such as tissues and towels. These comments suggest that while many family members experience warmth and competence, others observe gaps that can leave loved ones waiting or uncomfortable.
Serious allegations and warnings appear in a number of entries as well. Several reviewers claim there were grave safety lapses or neglect, including accounts of delayed medical attention, medications not administered as prescribed, and deteriorations in health that some attribute to the care received at Bear Hill. There are references to formal complaints and interactions with health authorities, including claims of miscare serious enough to prompt investigations or court actions. These pieces of testimony are distressing and are presented as warnings from families who believe that the facility's shortcomings directly impacted the well-being or even the survival of their loved ones.
Alongside the cautions, there are persistent affirmations of strong individual staff contributions. Names like Maryanne, Sara, and other dedicated team members appear in multiple reviews as bright spots within the organization. The conversations highlight administrators, admissions directors, and therapy staff who take time to explain care plans and advocate for residents. In some entries, those positive interactions are contrasted with broader organizational concerns, illustrating a dynamic where skilled, caring individuals can thrive even when systemic pressures - such as staffing levels or remodeling projects - pose challenges.
Another layer of the story is the ongoing effort to improve and adapt. Several reviewers praise the facility for good housekeeping, a clean environment, and an atmosphere that supports recovery, while others note that redecorating and renovation efforts have slowed or stalled on certain floors. These details matter to families who want a home-like, comfortable setting, and they reflect a facility in transition - trying to balance updates with the need to maintain high-quality care. The presence of an active activities staff and rehab teams is repeatedly cited as a positive, contributing to engagement and a sense of normalcy for residents.
Ultimately, Bear Hill emerges in these narratives as a place of dual realities. For many families, it represents a beacon of hope, delivering compassionate attention, strong rehab services, and a supportive network that can lighten the burden of acute illness, recovery, or end-of-life care. For others, it raises red flags about staffing, speed of response, and consistent delivery of medical routines, prompting caution and further evaluation. What stands out across the stories is the human element: dedicated staff - some praised heartfeltly for going above and beyond - and family members who carry the heavy weight of watching their loved ones navigate illness, recovery, or decline. The tapestry is rich with gratitude and concern, reflecting the complex, deeply personal nature of long-term and rehabilitative care.
169 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Gen Edw L Logan International (11 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Bear Hill Nursing Center At Wakefield in Stoneham, MA, is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services for its residents. The community aims to provide a comfortable and enjoyable environment for seniors with various needs.
Residents at Bear Hill have access to numerous amenities that enhance their daily living experience. A beauty salon is available on-site, allowing residents to maintain their grooming and appearance. Cable or satellite TV is provided in individual rooms, ensuring entertainment options are readily available. Community-operated transportation is offered for outings and appointments. A computer center allows residents to stay connected with loved ones or engage in personal interests. The dining room offers restaurant-style dining with nutritious meals prepared by professional staff. Additionally, private bathrooms and fully furnished accommodations provide convenience and comfort.
The community also maintains various spaces designed for relaxation and recreation. A fitness room is available for residents to exercise and stay active. A gaming room offers opportunities for friendly competition and socialization. Outdoor spaces such as gardens provide a serene environment for leisurely walks or enjoying nature. For quiet reading or research, there is a small library where residents can escape into the world of books.
Care services provided at Bear Hill include round-the-clock call systems and supervision to ensure the safety and well-being of all residents. Assistance with activities of daily living, including bathing, dressing, transfers, and medication management, is readily available when needed. Special dietary restrictions such as diabetes diets are catered to by the experienced kitchen staff.
Engaging in activities is highly encouraged at Bear Hill Nursing Center At Wakefield. The community offers concierge services to assist residents in finding personalized activities that suit their interests. Various fitness programs cater to different levels of physical abilities while planned day trips provide opportunities for exploration beyond the community's premises. Resident-run activities allow seniors to take ownership of their social calendars, while scheduled daily activities ensure there are plenty of options for engagement.
Bear Hill is conveniently located, with nearby amenities such as cafes, parks, pharmacies, physicians, restaurants, and transportation options. This makes accessing essential services and enjoying local attractions easily accessible for residents.
Overall, Bear Hill Nursing Center At Wakefield in Stoneham, MA, provides a comfortable and supportive environment with an abundance of amenities and care services to meet the diverse needs of its residents.
Bear Hill Nursing Center At Wakefield is located at Enter 11 North Street, Stoneham, MA 02180 in Middlesex County, Massachusetts
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