Bear Hill Nursing Center At Wakefield in Stoneham, MA

Information last verified:

Enter 11 North Street, Stoneham, MA 02180

For more information about senior living options: (844) 490-3973

4 from 110 reviews
5 stars
72
4 stars
8
3 stars
5
2 stars
5
1 stars
20

Overall Review of Bear Hill Nursing Center At Wakefield

Pros

  • pro The Bear Hill staff are outstanding from administration to nurses and doctors.
  • pro The staff are consistently warm, kind, and attentive to residents’ needs.
  • pro The facility is clean, well-maintained, and welcoming, with a bright, inviting atmosphere.
  • pro The therapy team (PT/OT) is top-notch and highly dedicated.
  • pro Residents and families report that care is compassionate, patient, and focused on keeping loved ones comfortable and dignified.
  • pro Staff communicate information clearly and respond to questions promptly.
  • pro The center offers engaging activities and a positive environment that residents enjoy.
  • pro The center has undergone renovations that improve the overall look and feel, contributing to a positive experience.

Cons

  • pro The food was the worst the reviewer had anywhere, with undercooked rice and spaghetti and no orange juice or glucose tablets for diabetics at night.
  • pro The reviewer reported gross negligence and severe mistreatment to the Department of Public Health and warned others not to bring loved ones there.
  • pro The reviewer was disgusted that the nurse made the mother wait over an hour for bathroom assistance.
  • pro The reviewer described the care as awful.
  • pro The reviewer said the place almost killed her husband due to a whole pill being given instead of crushed, leading to aspiration pneumonia.
  • pro The reviewer claimed some aides were lazy, had attitudes, and spoke a different language in front of patients.

Review

Bear Hill Nursing Center at Wakefield in Stoneham is best suited for families seeking a rehab-forward stay where skilled therapy and a ready team of caregivers are the core strength. The center’s strongest argument is the rehabilitation ecosystem: dedicated physical and occupational therapy, a track record of supportive nurses and aides, and a facility that looks and feels clean and well maintained. For residents needing structured recovery after surgery, wound care, or short-term convalescence, Bear Hill can deliver tangible gains through daily therapy, consistent nursing attention, and accessible administrative coordination. In short, this community serves as a practical choice for post-acute goals, where progress hinges on active therapy and responsive frontline staff.

Those weighing Bear Hill should explicitly consider alternatives if the primary needs involve ultra-consistent daily care in a uniformly high-performing environment, or if risk tolerance is low for variability in staffing and service levels. Several reviews point to serious concerns in some shifts and units, including delays in answer times, inconsistent medication administration, and gaps in basic daily care. For families with residents who require near-constant supervision, highly predictable staffing, and consistently high food quality with rapid response, other facilities may offer a more seamless experience. Additionally, there are persistent complaints about dining quality and routine responsiveness that could be deal-breakers for food- or safety-sensitive individuals.

The core pros, robust PT/OT, compassionate nursing and aide teams, and a generally clean, renovated setting, often offset several of Bear Hill’s more troubling shortcomings. When therapy is active, residents frequently demonstrate meaningful mobility gains, and families report nurses and therapists who communicate well and demonstrate genuine care. The dining and activity programs are noted as strengths by multiple families, providing social engagement and nutrition-focused support that can accelerate recovery and improve mood. In short, the rehab-centric atmosphere creates a reliable spine for a stay where tangible functional improvement is the objective, and staff members across disciplines are frequently described as patient, kind, and engaged.

Yet the cons are persistent and cannot be dismissed. A sizable portion of reviews recount delays in call-bell responses, inconsistent nursing coverage, and gaps in medication management, sometimes culminating in acute safety concerns. Several accounts describe under-staffing as a limiting factor for around-the-clock care, with instances of missed meals, unaddressed needs, and uneven care quality between shifts or floors. Food quality and dining flexibility surface repeatedly as a point of contention, suggesting that nutrition support may not meet every resident’s expectations. Construction or renovation setbacks on certain floors further contribute to a perception of uneven environments and targeted frustrations for families and residents. Taken together, these factors dilute the otherwise strong rehab narrative and demand careful verification before admission.

From a practical decision-making standpoint, the recommendation is to use Bear Hill for planned rehab or short-term nursing stays where therapy goals are explicit and the care team can be accessed through a dedicated coordinator or direct therapist contact. Prospective residents should push for a clear, written care plan with assigned staff, request regular updates from nursing leadership, and inquire about how staff-to-resident ratios are managed across shifts. Before choosing, families should review state and local inspection notes, request a tour focused on care routines, and speak with both therapy and nursing teams to gauge consistency. Attending a shift change and observing call-bell response times can provide a grounded read on day-to-day operations.

In final terms, Bear Hill offers a credible, strength-driven option for post-acute recovery when the priority is high-quality rehabilitation, attentive therapists, and a clean, supportive environment. However, the best fit will depend on tolerance for variability in staffing and daily responsiveness, plus a threshold for dining and routine care consistency. If reliability in every facet of daily care is non-negotiable, or if past experiences with under-staffed facilities weigh heavily, exploring alternatives is prudent. For families willing to navigate some unevenness in exchange for strong therapy and compassionate frontline care, Bear Hill remains a practical, workable choice with clear potential for meaningful patient progress.

Features

Housing

  • 169 resident community capacity 169 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Gen Edw L Logan International (11 miles away) Gen Edw L Logan International (11 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Bear Hill Nursing Center At Wakefield in Stoneham, MA, is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services for its residents. The community aims to provide a comfortable and enjoyable environment for seniors with various needs.

Residents at Bear Hill have access to numerous amenities that enhance their daily living experience. A beauty salon is available on-site, allowing residents to maintain their grooming and appearance. Cable or satellite TV is provided in individual rooms, ensuring entertainment options are readily available. Community-operated transportation is offered for outings and appointments. A computer center allows residents to stay connected with loved ones or engage in personal interests. The dining room offers restaurant-style dining with nutritious meals prepared by professional staff. Additionally, private bathrooms and fully furnished accommodations provide convenience and comfort.

The community also maintains various spaces designed for relaxation and recreation. A fitness room is available for residents to exercise and stay active. A gaming room offers opportunities for friendly competition and socialization. Outdoor spaces such as gardens provide a serene environment for leisurely walks or enjoying nature. For quiet reading or research, there is a small library where residents can escape into the world of books.

Care services provided at Bear Hill include round-the-clock call systems and supervision to ensure the safety and well-being of all residents. Assistance with activities of daily living, including bathing, dressing, transfers, and medication management, is readily available when needed. Special dietary restrictions such as diabetes diets are catered to by the experienced kitchen staff.

Engaging in activities is highly encouraged at Bear Hill Nursing Center At Wakefield. The community offers concierge services to assist residents in finding personalized activities that suit their interests. Various fitness programs cater to different levels of physical abilities while planned day trips provide opportunities for exploration beyond the community's premises. Resident-run activities allow seniors to take ownership of their social calendars, while scheduled daily activities ensure there are plenty of options for engagement.

Bear Hill is conveniently located, with nearby amenities such as cafes, parks, pharmacies, physicians, restaurants, and transportation options. This makes accessing essential services and enjoying local attractions easily accessible for residents.

Overall, Bear Hill Nursing Center At Wakefield in Stoneham, MA, provides a comfortable and supportive environment with an abundance of amenities and care services to meet the diverse needs of its residents.

Nearby Places of Interest

Pharmacies

  • Walgreens (1.2 miles)
  • CVS Pharmacy (1.5 miles)
  • CVS Speciality (2.1 miles)
  • CVS Pharmacy (3.1 miles)
  • Walgreens (3.3 miles)
  • Walgreens (4.3 miles)
  • CVS Pharmacy (4.4 miles)

Cafes

  • Starbucks (1.2 miles)
  • Pressed Cafe (5.8 miles)
  • Perfecto's Caffe (6.7 miles)
  • Starbucks (7.4 miles)
  • Perfecto's Caffe (8 miles)
  • Cafe Rustica (8.2 miles)

Parks

  • Middlesex Fells Reservation (1.3 miles)
  • Sheepfold, Middlesex Fells Reservation (3.4 miles)
  • Melrose Common (4 miles)
  • Mary Cummings Park (5.4 miles)
  • John M. Devir Park (5.8 miles)
  • Rindge Park (6.9 miles)
  • Tufts Park (7 miles)

Restaurants

  • McDonald's (1.9 miles)
  • Chipotle Mexican Grill (2.2 miles)
  • The Brickyard (3.1 miles)
  • Liberty Bell Roast Beef and Seafood (3.3 miles)
  • Soc's Icecream (3.7 miles)
  • Kelly's Roast Beef (4.3 miles)
  • Hooters (4.5 miles)

Physicians

  • North Suburban Orthopedic Associates (3.6 miles)
  • Harvard Vanguard Medical Associates (4.6 miles)
  • Lahey Clinic Ophthalmology (5.4 miles)
  • Laser Gentle Medical Spa (6.3 miles)
  • Harvard Vanguard Medical Associates (7.4 miles)
  • Microsurgical Eye Consultants (7.6 miles)
  • Harvard Vanguard Medical Associates - Peabody-Lynnfield (8 miles)

Transportation

  • Ballardvale Mbta Station (4.9 miles)
  • Wellington Station (7.1 miles)
  • MBTA Davis Square Station (7.4 miles)
  • Assembly Station (7.7 miles)
  • Porter Square MBTA Station (8 miles)

Hospitals

  • Lahey Clinic (5.5 miles)
  • Childrens Hospital Peabody (7.7 miles)

Theaters

  • AMC Burlington Cinema 1 (6.3 miles)
  • AMC Assembly Row 12 (7.6 miles)

Places of Worship

  • St Agnes Parish-Arlington (6.5 miles)
  • Danvers Church Of The Nazarene (7.9 miles)

Frequently Asked Questions

Where is Bear Hill Nursing Center At Wakefield?

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