Brightview Wakefield

Pros

• The rooms at Brightview Wakefield are clean, spacious, and bright.
• The staff at Brightview Wakefield is helpful, friendly, and welcoming.
• The facility is gorgeous and has a nice community atmosphere.
• The other floors and aides at Brightview Wakefield provide better care.
• The nurses at Brightview Wakefield are fantastic.

Cons

• The care plan was impersonal and generic, and it was not signed.
• Services to the resident were not recorded in the daily log chart.
• Extra services that were paid for were not provided, such as additional personal attention and increased incontinence changes.
• There was poor communication between the director, nurses, and the family regarding important issues like extreme weight loss and developing bedsores.
• The aides lacked attention and caring, often speaking their native language without acknowledging the residents.
• Memory care floor is described as awful for residents with lazy, disrespectful, and rude aides who also mistreat residents.
• Communication with families is minimal or non-existent unless it comes to monthly pictures.
• Residents are mostly alone in their rooms and not encouraged to participate in activities.
• The food quality on the memory care floor is described as awful with tiny portions of frozen fries, mystery meat, and limited canned vegetables.
• The atmosphere on the memory care floor is described as deadly.
• Prices for the care/interaction given are considered outrageous by families.
• It is advised not to choose this facility for memory care as they don't provide proper care or show genuine concern for residents' well-being.

Review

Brightview Wakefield is a senior living community that offers memory care services for residents. According to one reviewer, the rooms in this facility are clean, spacious, and bright, creating a pleasant living environment. The staff at Brightview Wakefield was commended for their helpfulness, friendliness, and welcoming attitude, which helped create a positive community atmosphere for residents.

However, another reviewer had a different experience with Brightview Wakefield's memory care unit called Wellspring village. Despite the initially impressive appearance of the facility, they express concerns about the inadequate documentation of their mother's care plan. The care plan was described as impersonal, generic, and unsigned. Additionally, services that were paid for were not provided adequately, such as extra personal attention and increased incontinence changes.

Communication between the director and nurses with the family was highlighted as poor by this reviewer. They mentioned specific instances where extreme weight loss and the development of a bedsore on their mother's behind went unnoticed or unreported by the staff. The lack of attention and caring from the aides was also emphasized. They found it challenging to locate them and felt that their requests were reluctantly fulfilled. Furthermore, they noted that the aides often spoke in their native language without acknowledging the residents.

Another reviewer specifically focused on their experience with the memory care floor at Brightview Wakefield. They expressed dissatisfaction with the quality of care provided by the aides in this area. The review claimed that these aides were lazy and showed disrespect towards both families and residents alike. They also criticized the lack of communication with families unless monthly pictures were shared. The reviewer observed that residents spent most of their time alone in their rooms instead of being encouraged to participate in activities.

The quality of food served on the memory care floor was deemed unsatisfactory by this reviewer compared to other floors within Brightview Wakefield. They mentioned tiny portions of frozen fries, mystery meat, and limited canned vegetables being served. The overall atmosphere on the memory care floor was described as deadly, indicating a lack of engagement and interaction for the residents. The reviewer believed that the aides in this specific area were not adequately supervised and concluded by advising against choosing Brightview Wakefield's memory care unit.

In summary, while one reviewer had a positive experience with the clean and spacious rooms at Brightview Wakefield and praised the helpfulness of the staff, another reviewer expressed concerns about inadequate documentation, poor communication, and lack of attention from the aides. The third reviewer specifically focused on their negative experience in the memory care unit, highlighting issues such as disrespectful aides, minimal activities, unsatisfactory food quality, and a general lack of care and interaction for residents.

Located in Wakefield, Massachusetts, this area offers a convenient and bustling community with various amenities for seniors. With multiple pharmacies such as CVS and Walgreens within close proximity, access to essential medications and healthcare supplies is readily available. Enjoy the tranquility of nature at Middlesex Fells Reservation or socialize with friends at local cafes like Starbucks. Indulge in a variety of dining options ranging from fast food to seafood restaurants. For medical needs, there are reputable physicians and hospitals nearby including North Suburban Orthopedic Associates and Lahey Clinic. Public transportation options like the Ballardvale Mbta Station provide easy access to surrounding areas, while entertainment options include theaters like AMC Assembly Row 12 for leisure activities. Places of worship are also nearby for spiritual support. The area provides a vibrant and diverse community for seniors looking to settle down in Wakefield.

Pharmacies

• CVS Pharmacy (0.2 miles)
• Walgreens (2 miles)
• Walgreens (2.8 miles)
• Walgreens (2.8 miles)
• CVS Pharmacy (3.4 miles)
• CVS Speciality (3.4 miles)
• Walgreens (4.1 miles)

Parks

• Middlesex Fells Reservation (0.3 miles)
• Melrose Common (3.5 miles)
• Sheepfold, Middlesex Fells Reservation (4 miles)
• John M. Devir Park (6 miles)
• Mary Cummings Park (6.9 miles)
• Tufts Park (7.4 miles)

Cafes

• Starbucks (1.6 miles)
• Perfecto's Caffe (5.3 miles)
• Starbucks (6.9 miles)
• Pressed Cafe (7.3 miles)
• Starbucks (7.5 miles)

Restaurants

• Soc's Icecream (2.8 miles)
• Liberty Bell Roast Beef and Seafood (2.8 miles)
• Kelly's Roast Beef (3 miles)
• McDonald's (3 miles)
• Hooters (3.5 miles)
• Chipotle Mexican Grill (3.6 miles)
• Wendy's (4.2 miles)

Physicians

• North Suburban Orthopedic Associates (3.2 miles)
• Microsurgical Eye Consultants (6.1 miles)
• Harvard Vanguard Medical Associates (6.1 miles)
• Harvard Vanguard Medical Associates - Peabody-Lynnfield (6.5 miles)
• Lahey Clinic Peabody (6.7 miles)
• Sports Medicine North (6.7 miles)
• Lahey Clinic Ophthalmology (6.9 miles)

Transportation

• Ballardvale Mbta Station (6.1 miles)
• Wellington Station (7.1 miles)
• Assembly Station (7.8 miles)

Hospitals

• Childrens Hospital Peabody (6.2 miles)
• Lahey Clinic (7 miles)
• Danvers State Hospital (7.4 miles)

Places of Worship

• Danvers Church Of The Nazarene (6.7 miles)
• The Church of Jesus Christ of Latter-day Saints (7 miles)
• Lynn Spanish Branch Latter-day Saints (7 miles)
• St Richard Catholic Church (7.1 miles)
• St Agnes Parish-Arlington (7.3 miles)

Theaters

• AMC Assembly Row 12 (7.6 miles)
• AMC Burlington Cinema 1 (7.8 miles)