Lincare is a senior community in Wakefield, MA.
Information last verified:
591 North Ave # 5, Wakefield, MA 01880
To contact a resident: (781) 246-4100
For more information about senior living options: (866) 208-4318
Residents report long holds or unanswered calls when they need help.
A recurring complaint is that it’s difficult to reach someone by phone. One review describes requesting time-sensitive oxygen logistics and then not being able to get through when they tried to call, while another describes very long hold times and staff not answering at all.
Residents describe oxygen-related deliveries and pickups that run late.
Several reviews point to missed or delayed equipment timing. One resident says an oxygen delivery was late and that scheduled pick-ups didn’t happen for weeks, and another describes waiting for oxygen canisters to be picked up after a planned removal date passed.
Residents report problems with paperwork and billing follow-through.
Reviewers also mention administrative issues. One review says it took months to complete paperwork, and another describes being billed after supplies were allegedly delivered, despite repeated attempts to resolve the problem.
Residents describe rude or unpleasant interactions when they call for assistance.
Some reviews characterize staff interactions as disrespectful or hostile. One review uses strong language calling the service rude, and another describes a pattern of being treated poorly during phone support for medical equipment needs.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Gen Edw L Logan International (11 miles away)Lincare is located at 591 North Ave # 5, Wakefield, MA 01880 in Middlesex County, Massachusetts
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