Sterling Village in Sterling, MA
Save18 Dana Hill Road, Sterling, MA 01564
For more information about senior living options: (844) 490-3973
Sterling Village provided compassionate and professional care to Ilda during her rehab stay. The facility is clean, spacious, uplifting, and the staff are sensitive to residents' individual needs. There is a feeling of coming home, with competent and compassionate staff and superb communication. The service and therapy were great, and the building is clean and well-maintained with good food. Physical therapy is top notch; nurses are exceptional; CNAs are mostly great. The CNAs and housekeeping are amazing and friendly. The weekend front desk staff are wonderful and friendly, and the reception is pleasant. The facility is beautiful and well-kept.
The mom's basic needs were not met to the family's satisfaction. They were told concerns would be addressed by staff retraining, which they found unsatisfactory. They observed that the care would have been better with more and better-trained staff. The mom's basic needs (clean teeth, combed hair, assistance with eating, clean clothes when soiled, and understanding of her declining health) were either not understood or ignored. Nursing home residents should be treated with far more dignity and respect than the mom experienced. They hate Sterling Village, reporting disrespect toward their gam gam, miserable staff, and incidents such as a fall with laughter and inappropriate behavior in the lobby. They would not recommend Sterling Village to others and would not send relatives there, citing concerns about care and safety.Sterling Village in Sterling, MA is best suited for families seeking short-term rehab or a moderate level of daily assistance and who prize a clean, well-maintained, and uplifting environment. When the therapy program anchors the stay and the staff can deliver attentive care consistently, residents often make meaningful gains and settle into a comfortable routine. The facility's appeal - bright spaces, active everyday life, and a robust rehabilitation track - matters to families prioritizing recovery and mobility improvement.
Those who should consider alternatives are families needing unwavering, around-the-clock medical oversight and consistently respectful, bedside care. Review patterns repeatedly flag gaps in daily care, including assistance with personal hygiene, meals, and dressing, plus communication lapses and management shortcomings. For loved ones with complex medical needs, high fall risk, or a history of rapid changes in condition, a setting with steadier, more predictable staffing and oversight may be a safer fit.
The strongest positives center on rehabilitation and the surrounding care ecosystem. Physical therapy is repeatedly described as top-tier, with nurses and CNAs demonstrating competence when present and engaged. The campus itself is noted for cleanliness and a welcoming feel, which supports morale and participation in activities. When staffing aligns with patient needs, families report competent care, clear communication, and tangible progress in mobility and daily function, making Sterling Village a viable option for rehab-focused stays and for residents who respond well to an active routine.
However, the downsides carry real weight. Understaffing and uneven bedside attention across shifts can produce delays in routine care, slow responses to pain or medication needs, and inconsistencies that erode trust. Several accounts describe rude or overwhelmed interactions, missed calls, and a lack of proactive supervision. Disturbing anecdotes - ranging from neglected bathing and undressed or soiled residents to lapses in safety and concerns about timely escalation - underline the risk that care quality can vary significantly with staffing levels and leadership. The most severe reports center on safety and perceived dignity failures that cannot be ignored.
In practical terms, Sterling Village works best when rehab is the primary objective and the family is able to actively monitor care, communicate effectively with staff, and verify that shifts are adequately staffed. Prospective residents should press for concrete details: current staff-to-resident ratios, average wait times for medications, the process for daily care planning, and examples of successful outcomes from recent rehab admissions. A visit that includes conversations with several families and residents about consistency of care across different times of day can be illuminating.
Bottom line: Sterling Village combines a compelling rehab-focused offering with a pleasant, well-kept environment and a generally capable caregiver cohort, but ongoing concerns about staffing levels and care consistency cannot be ignored. For families where recovery goals, mobility improvement, and a positive day-to-day atmosphere are the top priorities and where active oversight can be maintained, Sterling Village can be a strong choice. For those prioritizing constant medical responsiveness, uniform daily care, and guaranteed dignity at every hour, exploring alternatives is prudent to avoid chronic undercurrents of frustration or risk.
143 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Worcester Regional (11 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sterling Village in Sterling, MA is an assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community provides a comfortable and home-like environment where seniors can enjoy their golden years surrounded by a supportive and caring staff.
The amenities at Sterling Village are designed to cater to the various needs and preferences of the residents. There is a beauty salon on-site where residents can get pampered and feel their best. Cable or satellite TV is available in each resident's room, ensuring they have access to their favorite shows and channels. The community also offers community-operated transportation for errands and appointments, as well as transportation arrangements for non-medical needs.
For those who enjoy technology, Sterling Village has a computer center equipped with internet access so residents can stay connected with loved ones or engage in online activities. A spacious dining room provides restaurant-style dining experiences where residents can savor delicious meals prepared by professional chefs.
In terms of recreational activities, there are numerous options available at Sterling Village. The fitness room encourages physical wellness with exercise equipment and fitness programs tailored to meet individual needs. Residents can participate in planned day trips or engage in resident-run activities organized within the community. Scheduled daily activities keep residents entertained, engaged, and socially connected.
Care services at Sterling Village include round-the-clock supervision provided by trained staff members who are always available to assist with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that medications are taken correctly and on time. A mental wellness program is also offered to support emotional well-being.
Special dietary restrictions are accommodated at Sterling Village, ensuring that all residents' nutritional needs are met. Those with diabetes receive specialized diets to manage their condition effectively.
Residents at Sterling Village benefit from move-in coordination services that make transitioning into the community seamless and stress-free. Housekeeping services maintain clean and tidy living spaces while private bathrooms provide convenience and privacy. Outdoor spaces such as gardens allow residents to enjoy fresh air and nature.
Residents also have access to a small library, gaming room, and wellness center where they can further pursue their hobbies and interests. Wi-Fi/high-speed internet is available throughout the community for those who wish to stay connected digitally.
Additionally, two pharmacies and one restaurant are conveniently located nearby, providing easy access to essential services and dining options.
Overall, Sterling Village offers a vibrant and inclusive community that prioritizes the well-being and satisfaction of its residents. The range of amenities, care services, and activities allows seniors to maintain an independent lifestyle while receiving the support they need in a comfortable setting.
Sterling Village is located at 18 Dana Hill Road, Sterling, MA 01564 in Worcester County, Massachusetts
Sterling Village on seniors.fyi includes 5 photos including images showing dining, windows, interior, landscaping, architecture, living room, seating area, decor, and more.
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