Holden Rehabilitation & Nursing Center in Holden, MA
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Information last verified:
32 Mayo Road, Holden, MA 01520
For more information about senior living options: (844) 490-3973
Holden Rehab was described as providing attentive care across administration, nursing, and CNAs. The nursing staff were wonderful and fantastic. Sherika was highlighted as an exceptional aide who helped the patient make progress. The rehabilitation and physical therapy teams helped the patient regain strength to go home. The facility was bright, clean, and welcoming with a pleasant environment. Doctors and nurse practitioners were amazing. The staff were compassionate, caring, and open in communication with families. The activities program was impressive, offering all-day engagement and social opportunities. The center comes highly recommended by visitors and family members.
The facility is described as the worst place to send a family member due to negligence. The staff were negligent and uncaring, with accounts of missed care and dismissive attitudes. Patients were left unattended for hours, with call lights ignored and basic needs unmet. Some CNAs were rude, mean, and abusive toward patients. There were reports of theft and deception by staff, including a missing medical device and false assurances about orders. Residents frequently experienced delays in meals and essential care, including not getting dinner for hours. Reviewers strongly cautioned not to send loved ones there and suggested the facility should be shut down.Holden Rehabilitation & Nursing Center is best suited for families whose loved one is recovering from a current medical event, such as surgery or a fracture, and will benefit from hands-on physical therapy in a bright, orderly setting, with the expectation that skilled staff will drive progress toward returning home. The community tends to shine when the focus is on rehabilitation outcomes: dedicated therapists, attentive nurses, and a environment that feels clean and welcoming. It works well for residents who can engage in a structured activity schedule, and where family members or private aides can stay closely involved to reinforce care between therapy sessions. In short, this is a solid choice for short-term post-acute needs and recovery-driven goals, provided there is sufficient advocacy on the ground.
Those weighing alternatives should consider what happens if long-term custodial care becomes the reality. Several reviews flag ongoing concerns about staffing consistency, responsiveness, and overall culture of care. For families with limited capacity to supervise or advocate in real time, Holden can become a risky fit. Water-tight communication with leadership and a reliable on-site presence are essential, because lapses in attention, ranging from delayed assistance to medication and hygiene issues, have been documented across the feedback. In cases where ongoing, vigilant oversight is essential, other facilities with steadier staffing patterns and stronger governance may offer a more predictable, safer long-term environment.
The strongest positives center on the rehab experience and the environment itself. Many residents praise the therapists and nursing team for their expertise, praising specific aides and clinicians who provided thorough, supportive care that helped patients gain strength and confidence. The facility frequently earns praise for its cleanliness, bright rooms, and the perceived attentiveness of the rehabilitation staff. Families repeatedly note that when care is coordinated effectively, residents receive timely assistance, have opportunities to socialize, and can experience meaningful progress toward discharge goals. For those prioritizing aggressive rehab and a optimistic atmosphere, Holden’s advantages in this area are meaningful.
Yet the equally clear undercurrent in the reviews is risk. Recurrent themes point to neglectful or uncaring behavior by some staff, inconsistent response times to call lights, and episodes where residents were left uncomfortable or inadequately supervised. Instances of poor bedside care, routine delays, and inauthentic interactions from certain team members contrast sharply with the many positive experiences. More disturbing anecdotes describe theft, unresolved medical concerns, or leadership dismissiveness when complaints were raised. Although not universal, these reports create a pattern that demands serious scrutiny for any family considering long-term placement.
The way these strengths and weaknesses balance each other hinges on the care model chosen and the level of involvement possible from families. For short, goal-oriented rehab stays with active family engagement or access to private aides, Holden can deliver strong functional gains and a comfortable environment. The available hospice suite option and the general quality of therapy can make a real difference in end-of-life or palliative trajectories when paired with diligent oversight. Conversely, for families seeking a dependable long-term residence with consistently high staffing levels and a uniformly vigilant culture, the documented variances suggest caution and a clear, contingency plan should be in place.
To decide with clarity, conduct a rigorous, door-to-door assessment of expectations before admission. Questions should cover the specific therapy schedule, staff-to-resident ratios on evenings and weekends, and the process for escalating concerns. Request to meet the primary nurse, rehab lead, and the administrator to understand how issues are tracked and resolved, and insist on a written care plan with milestones and check-ins. Observe the facility’s responsiveness during a trial visit, and seek candid feedback from current residents and families about daily routines, meal quality, and the handling of housekeeping and call bells. If the goal is aggressive rehabilitation in a well-maintained setting with active advocacy, Holden can be an excellent match; if the priority is consistent, unwavering long-term oversight, alternatives may align more reliably with those needs.
123 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Worcester Regional (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Holden Rehabilitation & Nursing Center is a premier assisted living community located in Holden, MA. Our community offers a wide range of amenities and care services to ensure our residents' comfort, convenience, and well-being.
Our amenities include a beauty salon for personal grooming needs, cable or satellite TV in each resident's room for entertainment, community operated transportation for easy mobility, a computer center for staying connected with loved ones, a spacious dining room for enjoying delicious meals together, a fitness room to promote an active lifestyle, fully furnished rooms for immediate move-in, a gaming room for recreational activities, and a beautiful garden for outdoor relaxation.
We also provide housekeeping services to maintain cleanliness and tidiness, kitchenettes in each resident's room for added convenience, move-in coordination to assist with the transition process, outdoor spaces for fresh air and nature views, private bathrooms in each room for privacy and independence, restaurant-style dining experience with specially catered meals to accommodate dietary restrictions, a small library for reading enthusiasts, telephone service to stay connected with friends and family members.
In addition to these amenities, we offer non-medical transportation arrangements as well as transportation services to doctors' appointments. Our wellness center provides comprehensive care services including 24-hour call system and supervision for round-the-clock assistance when needed. Our trained staff assists residents with activities of daily living such as bathing and dressing. We also specialize in diabetes diets and cater to special dietary restrictions.
Residents can enjoy various activities including concierge services that cater to individual preferences and requests. We offer fitness programs tailored to meet different mobility levels. Planned day trips allow residents to explore nearby attractions. Resident-run activities encourage socialization among peers while scheduled daily activities ensure there is always something exciting happening.
Located conveniently near cafes, pharmacies, physicians' offices,and places of worship; our assisted living community provides easy access to essential services within close proximity.
At Holden Rehabilitation & Nursing Center in Holden MA; we strive to provide a warm and welcoming environment where residents can enjoy a comfortable and fulfilling lifestyle, receiving the care they need while maintaining their independence and enjoying an active social life.
Holden Rehabilitation & Nursing Center is located at 32 Mayo Road, Holden, MA 01520 in Worcester County, Massachusetts
Holden Rehabilitation & Nursing Center on seniors.fyi includes 9 photos including images showing architecture, building, entrance, landscaping, exterior, interior, windows, shower, and more.
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