Loomis Lakeside At Reeds Landing in Springfield, MA
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807 Wilbraham Road, Springfield, MA 01109
For more information about senior living options: (844) 490-3973
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Assisted Living
Memory Care
Independent Living
Skilled Nursing Facility
Continuing Care Retirement Community (CCRC)CCRC
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The facility is beautiful. The campus is inviting, with a refreshing lake and well-kept grounds. The staff are friendly, caring, and chatty. On-site medical care, with a GP, helps coordinate medications easily. Lunch at Twain's Cafe is special, with customizable options. Families feel reassured by the excellent, compassionate care. The environment is clean and residents are happy. Jaime and nurse Gem provide amazing, loving care. Reeds Landing is highly recommended for skilled nursing and rehabilitation.
The facility is under-staffed, lacks empathy, and has unresponsive management with no accountability. The nursing care is not kind or compassionate, despite the high monthly cost. Response times for assistance are unacceptably long, sometimes around 40 minutes after a bell is rung. A staff member is described as rude and unprofessional, barking about payment when a menu is requested. There are serious safety and ethics concerns, including infestations, medication theft, and HIPAA violations. Some nurses are described as disrespectful and involved in drama, with instances of lying and aggressive behavior, including racial slurs. The overall appearance is deceiving, with critics calling the place "all around awful" despite its attractive exterior.Loomis Lakeside at Reeds Landing is best suited for families seeking an aesthetically appealing, socially active assisted living environment with integrated medical coordination on site. The campus draws those who prize a lakeside setting, inviting common areas, and a dining program that can be customized at times, plus the reassurance of a GP office and care coordination to help manage medications and routine medical needs. It works well for residents who want to participate in activities, enjoy friendly staff interactions, and prefer a community where the physical plant and grounds feel elevated. It is not the ideal fit for seniors who require consistently dependable, compassionate nursing care around the clock, or for households prioritizing trouble-free responsiveness and safety above all else.
Potential alternatives should be strongly considered for families prioritizing consistently excellent nursing and personal care. Several reviews flag serious concerns about care quality in the nursing component, staffing levels, and accountability. If the priority is reliable med administration, rapid response to bells, and empathetic interaction from licensed staff, this community may fall short. Families with loved ones who have complex medical or behavioral needs, or who require steady, predictable caregiving across all shifts, may prefer other options with stronger, verifiable staffing and oversight. Likewise, if budget constraints are binding and the cost of care is a predominant consideration, the premium price point reported by some families warrants careful comparison against comparable facilities in the region.
The strongest positives here center on the environment and certain service touchpoints. The grounds and lake setting create an inviting, tranquil backdrop that immediately reduces the stress of transition. Dining experiences, at least in some reports, can feel thoughtful and customizable, with residents able to influence meal choices and enjoy fresh, approachable options. Several staff members have been described as genuinely kind and engaged, and the on-site medical coordination - specifically access to a GP and help coordinating prescriptions - offers tangible value for families seeking smoother medical logistics without constant hospital-style upheaval. When the right team members are in place, these advantages translate into meaningful daily life quality and social satisfaction for residents.
However, the collective voice on several critical issues cannot be ignored. The most troubling threads depict chronic understaffing, inconsistent leadership responsiveness, and a perceived lack of accountability. Visitors and family members recount long delays for assistance, unprofessional bedside conduct, and in some cases alarming reports of neglect or poor treatment in the nursing area. Safety and integrity concerns appear in multiple accounts, including serious accusations about medication handling, hygiene lapses, pest problems, and even hostile or discriminatory behavior among staff. These are not isolated anecdotes; they point to systemic gaps that seriously undermine trust in the care framework and the overall safety net for residents who depend on timely, compassionate care.
Balancing the pros against the cons suggests a nuanced decision path. For a resident who is largely independent, values a high-end, relaxed environment, and benefits from convenient on-site health coordination and social programming, Loomis Lakeside can deliver meaningful everyday satisfaction that justifies its cost. For families with loved ones who rely on consistent, high-quality nursing care, the cons raise red flags that cannot be dismissed. The on-site medical resources and pleasant atmosphere are meaningful assets, but they do not fully compensate for reported staffing shortages, inconsistent care, and safety concerns. Those evaluating a move should probe deeply into current staffing levels, turnover, and the facility's corrective actions.
When planning a due-diligence process, prospective residents and their families should pursue concrete assurances. Meet with the director of nursing and the administrator to discuss staffing ratios by shift, wake-time and night-time coverage, and how response times are tracked and improved. Request to review recent incident and QA logs, and ask for references from current residents or families who faced similar care needs. Tour the nursing areas explicitly, observe how staff communicate with residents, and verify the presence of a clear, enforceable policy on medication administration, safety, and HIPAA compliance. Finally, compare cost transparency and itemized fees against local peers, ensuring that the chosen path aligns with both budget realities and the required level of care.
25 resident community capacity
Continuing Care Retirement Community (CCRC)Continuing Care Retirement Communities (CCRCs) are important for seniors because they provide a range of housing options and care services all in one location. This allows seniors to age in place and receive the level of care they need as their health changes, without having to move to a new facility. CCRCs provide a sense of security and peace of mind for seniors and their families, knowing that they will be taken care of no matter what the future holds.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor patioOutdoor patios are essential for seniors as they provide a safe and peaceful space for them to enjoy the outdoors, socialize with friends and family, engage in physical activity, and soak up natural sunlight which promotes overall well-being and mental health.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Bradley International (14 miles away)
Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Loomis Lakeside At Reeds Landing is a skilled nursing facility located in Springfield, MA. We offer a variety of amenities and care services to ensure our residents' comfort and well-being.
Our facility features fully furnished accommodations with private bathrooms, allowing our residents to have their own personal space. They can enjoy their favorite shows and movies with cable or satellite TV in their rooms. Our community also includes a dining room where delicious meals are prepared and served according to any special dietary restrictions our residents may have.
At Loomis Lakeside At Reeds Landing, we understand the importance of maintaining an active lifestyle. That's why we offer scheduled daily activities for our residents to participate in. From social gatherings to physical exercises, there is always something engaging happening within our community.
We provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our caring staff is trained to manage medications and ensure that all medical needs are met. We also offer transportation arrangement for non-medical purposes, ensuring that our residents can easily access nearby cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, and hospitals.
Maintaining a clean and comfortable environment is essential at Loomis Lakeside At Reeds Landing. Our housekeeping services ensure that common areas and individual rooms are kept tidy at all times. For those who enjoy spending time outdoors, we have a garden area as well as an outdoor patio where residents can relax and enjoy fresh air.
If you or your loved one is seeking a skilled nursing facility that provides quality care services along with comfortable amenities in Springfield, MA, Loomis Lakeside At Reeds Landing is the ideal choice. We strive to create a warm and welcoming environment for our residents while meeting their individual needs.
This area of Springfield, Massachusetts offers a convenient location with a variety of amenities for seniors looking to live in the area. With several physicians and medical centers nearby, including options for alternative medicine and orthopedic care, residents have access to quality healthcare services. There are also a number of pharmacies within close proximity for easy access to medications and prescriptions. The area boasts a selection of restaurants and cafes, providing options for dining out or grabbing a quick meal. Additionally, there are parks nearby for leisurely walks or outdoor activities. For those requiring hospital services, several reputable hospitals are located within a short distance from this neighborhood. Public transportation is also easily accessible, making it convenient for seniors who may not drive. Overall, this area provides a mix of healthcare facilities, dining options, recreational spaces, and transportation services that cater to the needs of seniors living in the community.
Loomis Lakeside At Reeds Landing is located at 807 Wilbraham Road, Springfield, MA 01109 in Hampden County, Massachusetts
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