Riverbend Of South Natick
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34 South Lincoln Street, S Natick, MA 01760
For more information about senior living options: (844) 490-3973
Riverbend of South Natick is described as clean and well maintained, even though the building is older. The staff are amazing, caring, and attentive to residents' needs. The owner is diligent, kind, and approachable, and willing to answer questions. The facility has a warm, home-like atmosphere that residents feel is like home. The activities director is praised for providing a wide variety of engaging activities. Families report that residents feel well cared for and that their needs are met. Many reviewers would recommend Riverbend to others seeking a nursing home.
One reviewer called Riverbend a nightmare and urged others to believe the bad reviews. A family member stated their diabetic mother was served non-diabetic meals and did not receive timely insulin, causing dangerous blood sugar swings. Medications were sometimes dispensed hours late, with a nurse dropping pills on the floor and using a "five second rule." Staff were reportedly slow to respond, with delays in calling 911, and some were described as laughing at the nurse's station during discharge. A resident was left in a wheelchair for extended periods, not properly dressed, and wearing other patients' clothes. The facility was described as old, depressing, and understaffed, with inadequate care for non-ambulatory residents. The owner allegedly ghosted a family after a refund request related to their mother's stay.Riverbend of South Natick draws a wide range of impressions from the families who consider it for their loved ones. For many, the facility feels like a warm, homey place, even though it sits in an older building. They describe it as clean and well kept, with a sense that the staff truly cares about the people who live there. The overarching theme from several families is that the care, kindness, and attentiveness of the staff - nurses, CNAs, and the dietary team - are what make the difference. In particular, many praise the owner for being accessible and engaged, someone you can actually speak with about questions or concerns. The atmosphere is repeatedly likened to a large, renovated home rather than a sterile institution, which contributes to a sense of comfort for residents who may otherwise feel anxious about being in care.
A number of families emphasize the daily reality of the care: staff who are patient, who attend to personal needs, and who emphasize dignity and cleanliness. One parent speaks of a nine-year relationship with Riverbend, underscoring that the stability and quality of care were reasons their family stayed, and that the staff and environment helped their loved one feel at ease in a way that encouraged trust. The activities program is highlighted as well, with an activities director who brings a wide variety of programs meant to engage residents and foster connection among them. In these accounts, Riverbend emerges as a place that feels, for many, more like a community than a routine nursing home, where residents form friendships and a sense of belonging.
Supportive experiences aren't limited to memory of a long-term resident. A father's positive experience stands out: a warm, welcoming, homey environment where every staff member - the nurses, CNAs, physical therapists, occupational therapists, and dietary staff - appeared genuinely devoted to his father's recovery. The family member notes that his needs were met, that he recovered quicker than expected, and that the overall atmosphere conveyed care and professionalism. For families who live far away, this kind of reassurance - seeing that the person is in careful hands - can be a crucial factor in choosing Riverbend.
Yet the narrative at Riverbend is not uniformly favorable. Several accounts recount troubling, harmful, or neglected experiences that raise serious concerns. One review opens with a stark warning: this place is a nightmare, urging readers to believe all the bad reviews. The reviewer details a frightening sequence involving a relative who was diabetic with dementia and who allegedly received inappropriate meals, delays in medication administration, and a cascade of medical events - including dangerous blood sugar spikes - that culminated in hospitalizations. The account accuses multiple staff members of dismissive, unprofessional behavior and describes a series of disheartening incidents, including a nurse dropping pills and applying a "five-second rule," and a social worker who allegedly laughed while the patient was being discharged. The reviewer claims to have captured evidence - receipts, medical records, and witness statements - that support the allegation that Riverbend was not a skilled nursing facility as advertised, and they report that the owner avoided contact after requesting a refund.
Another family member shares a sharply negative portrait drawn from experiences with an aunt living at Riverbend. The aunt's state is described as being neglected and poorly cared for: accusations of old, outdated surroundings, missing hearing aids, infrequent dressing, and a lack of interaction with residents who cannot walk. The overall sentiment is that the care environment was not only lacking in attention but also emotionally depressing, with concerns about staffing levels and the degree of compassionate presence in daily life.
Additional negative anecdotes center on the treatment of elderly relatives who were supposed to be receiving rehabilitation or nursing care. One grandmother's experience is described as deeply upsetting: she was left in a wheelchair for extended periods, not cleaned or properly attended to, eventually found distressed in an isolated moment, and her family felt compelled to intervene. Another account describes a grandmother who arrived for care, was left waiting without a nurse for extended periods, and was ultimately discharged or removed under distressing circumstances. Family members cast these episodes as direct failures in basic care, cleanliness, and staff engagement, and they question whether Riverbend's operations align with the expectations of a genuine skilled nursing facility.
Against these, there are still voices of strong advocacy. A separate review highlights a repeated positive cycle: a loved one who has returned to Riverbend for rehabilitation after a fall, years apart, and who again receives praise for the staff's professionalism, caring approach, and the ability of the team to deliver attentive, patient-centered care. In this account, the facility's strengths - team coordination across nursing, therapy, and dietary services, plus the comforting, homelike setting - are reinforced as the backbone of good outcomes and family peace of mind, even when concerns arise in other narratives.
Taken together, the collection of experiences at Riverbend of South Natick sketches a picture of a facility that many families hold in high regard for its atmosphere, accessibility of leadership, and consistent kindness from staff, especially in long-standing or routine care scenarios. At the same time, a subset of reviews presents grave concerns about safety, responsiveness, medication management, and overall quality of care, including dramatic claims of preventable medical events and neglect. The contrast between these perspectives suggests a facility that can be profoundly caring and supportive for some residents and families, while leaving others feeling exposed to serious missteps and preventable harm. For anyone considering Riverbend, the takeaway is clear: the experience can be deeply positive and nurturing, but rigorous diligence and ongoing oversight are essential to ensure that every resident receives consistently safe, attentive, and timely care.
55 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Gen Edw L Logan International (17 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Riverbend Of South Natick in S Natick, MA is an assisted living community that offers a wide range of amenities and care services to provide a comfortable and enjoyable lifestyle for its residents.
The community features a beauty salon where residents can pamper themselves, as well as cable or satellite TV in each apartment for entertainment. There is also community-operated transportation available to help residents with their mobility needs.
For those who enjoy technology, there is a computer center and Wi-Fi/high-speed internet throughout the community.
Meals are served in a restaurant-style dining room, offering delicious and nutritious options prepared by the professional staff. Special dietary restrictions can be accommodated.
Residents have access to various recreational and social activities, including a fitness room, gaming room, small library, and planned day trips. Resident-run activities are also organized regularly to foster engagement and companionship among the residents.
Riverbend Of South Natick offers care services such as 24-hour supervision and assistance with activities of daily living like bathing, dressing, and transfers. Medication management is provided to ensure residents take their medications appropriately. Mental wellness programs are available to support residents' emotional well-being.
The community is conveniently located near cafes, parks, pharmacies, restaurants, physicians' offices, transportation options, and theaters for easy access to various amenities in the surrounding area.
With its comprehensive amenities and care services, Riverbend Of South Natick aims to provide a supportive environment where residents can maintain their independence while receiving the assistance they need.
Riverbend Of South Natick is located at 34 South Lincoln Street, S Natick, MA 01760 in Norfolk County, Massachusetts
Riverbend Of South Natick on seniors.fyi includes 11 photos including images showing windows, interior, dining, porch, outdoor, garden, landscaping, nature, and more.
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Interior
Decor
Architecture
Trees
Windows
Dining
Landscaping
Outdoor
Outdoor Seating
Natural Light
Hallway
