Harbor House Nursing & Rehabilitation Center in Hingham, MA
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Information last verified:
11 Condito Road, Hingham, MA 02043
For more information about senior living options: (844) 490-3973
The staff are consistently patient, understanding, helpful, and professional. The facility is well maintained, clean, and welcoming, with bright, spacious rooms. The multiple levels of staffing—from aides to medical staff to physical and occupational therapists—provide thorough support. The physical and occupational therapy teams are outstanding and dedicated. The nursing staff, doctors, aides, and administrative personnel treat residents with respect, compassion, and skill. Families receive clear treatment plans and thorough discharge follow-up. Admissions are welcoming and friendly, contributing to a sense of peace of mind. The dining options and amenities (hair salon, activities) enhance the home-like environment. Harbor House is known for excellent rehabilitation outcomes and helping residents regain mobility. The care on the Alzheimer's unit is outstanding and compassionate. The administration and social services staff are responsive, empathetic, and helpful. Staff genuinely go above and beyond to ensure residents are comfortable, happy, and well cared for.
One reviewer says Harbor House is “the worst” and would not send a loved one there. Several accounts describe staff as unresponsive, with call lights left unanswered for long periods. Multiple reviews describe frigid, poorly temperature-controlled rooms and inadequate maintenance. There are reports that medications were changed or not given, worsening conditions and causing distress. Families recount poor communication about plans and discharge, leaving them confused and uninformed. Some reviewers allege neglect, including missed meals, delays in pain medication, and patients being ignored. There are mentions of loud nighttime behavior by staff and mice in rooms. A complaint describes belongings being discarded in trash bags and difficulties with refunds. Several comments imply care quality declined under new management. Instances are cited where the nurses’ station was deserted and help was not readily available.Harbor House is best suited for families seeking a rehab-forward skilled nursing option that feels like a home, where a dedicated therapy team drives recovery and a caring nursing staff provides day-to-day support. The community excels for short-term rehabilitation after hospital stays or surgeries, and for long-term nursing care when a warm, personable environment matters as much as clinical attention. It is particularly attractive for families who value strong PT/OT programs, attentive social services, and a facility that combines cleanliness, comfort, and engaging activities. Those who prioritize clinical perfection in every domain, however, may find the balance here less than ideal. For a subset of residents, reliability and flawless execution across meds, call lights, and discharge planning must be non-negotiable, and Harbor House may fall short on those fronts at times.
The strongest positives revolve around people and purpose. Residents consistently describe staff across the nursing and therapy teams as compassionate, patient, and professional, with notable diligence from aides, LPNs, and therapists who push for real progress. The rehab program, particularly the physical and occupational therapy teams, gets residents moving again, often with clear goals and steady momentum toward discharge home. Families repeatedly credit social workers and case managers for keeping plans cohesive and for helping coordinate follow-up services. The facility presents a peaceful, well-kept setting, with bright rooms, thoughtful amenities like an on-site hair salon and dining clubs, and a calendar of activities that elevate daily life beyond routine care. When care shines, Harbor House demonstrates a genuine ability to restore independence and dignity.
Yet the experience is not consistently uniform, and the gaps are often serious enough to influence decisions. A recurring thread centers on communication failures: plans and expectations that do not get discussed in a timely way, discharge decisions made with insufficient resident or family input, and sometimes slow or incomplete information about medications, pain management, or therapy scheduling. Several accounts describe delays or omissions in pain meds, missed call-light responses, and periods when residents waited for aides or nurses, especially on weekends or night shifts. Reviewers have also raised concerns about environmental safety, including inconsistent temperature control and the occasional appearance of pests or inadequate housekeeping in certain rooms. The combination of these operational concerns with robust clinical care creates a roller-coaster experience that depends heavily on unit, shift, and staff availability.
Those tensions illuminate the core calculus: the rehab- and care-led strengths can offset meaningful drawbacks if consistency and reliability hold steady, but the drawbacks can overwhelm the positives when safety and communication falter. In units where nurses, aides, and therapists communicate well and where discharge planning aligns with family goals, Harbor House can deliver truly strong outcomes, patients regain function, stabilize, and transition home with confidence. In other moments, families report doors left unanswered, call bells ignored for extended stretches, and care teams that seem overwhelmed or misaligned. For memory care or long-term residents, the exceptionally caring staff on that unit, the specialized caregivers who sustain routines, engagement, and a sense of safety, remains a standout, even as other facets of operations drift.
Given the mixed track record, alternatives deserve consideration for families with very specific non-negotiables. If a resident requires near-perfect medication safety, immediate responses to every call light, or consistently spotless communication between social work, nursing, and therapy, a different facility may be more predictable and reassuring. Likewise, for families who cannot tolerate recurring reports of discharge confusion, billing disputes, or inconsistent enforcement of safety protocols, exploring other skilled nursing or rehab centers with a stronger track record in those areas is prudent. Harbor House can still be the right fit for many, but its variability means planning for contingencies and corroborating strengths with current families’ experiences before committing long term.
For a practical evaluation, approach Harbor House with a structured information-gathering mindset. Request a tour focused on the therapy gym, therapy discharge planning, and the nursing station during active hours. Seek candid conversations with the director or nurse manager about how call lights are prioritized, how medications are reviewed and reconciled, and how weekend staffing is managed. Ask for a detailed rehab plan that demonstrates measurable milestones and a clear pathway to return home, including home health or outpatient therapy arrangements. Check state inspection and CMS ratings, and speak with multiple families about their recent experiences, particularly around communication, responsiveness, and daily safety. Consider a short-term respite or trial stay if available, to observe firsthand how the team handles complex needs, pain management, and transitions. In the end, Harbor House offers meaningful, compassionate care with a proven rehab framework; the decision hinges on whether the facility’s strengths align with a family’s tolerance for occasional communication and safety gaps.
Overall, Harbor House stands out for its human-centered care, strong rehabilitation emphasis, and a home-like atmosphere that many families find comforting during stressful medical transitions. The best-fit profile includes seniors or recovering adults who want an active therapy program, a warm, personable staff, and a setting that feels like a residence rather than a clinical facility. It is important to enter with eyes open to the realities of occasional process flaws, especially around call lights, medication management, and discharge coordination. When these organizational aspects are well managed, Harbor House delivers tangible progress, dependable nursing attention, and a quality of life that makes recovery and daily living feel achievable rather than daunting. For families prioritizing safety, reliability, and flawless communication above all, it is wise to compare closely with alternatives that demonstrate consistently airtight operations, then choose Harbor House for the compelling combination of care, compassion, and rehabilitation momentum that frequently appears when the team is fully resourced and aligned.
142 resident community capacity
Day ProgramDay programs are important for seniors because they provide a safe and supportive environment where older adults can socialize, engage in activities, receive assistance with daily tasks, and access valuable resources and services. These programs help prevent isolation and loneliness, promote mental and physical well-being, and offer a sense of purpose and community for seniors.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Gen Edw L Logan International (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Harbor House Nursing & Rehabilitation Center in Hingham, MA is a top-notch assisted living community that provides high-quality care and a range of amenities for seniors. As a skilled nursing facility, it offers specialized services and round-the-clock medical assistance.
Residents at Harbor House can enjoy various amenities designed to enhance their comfort and convenience. These include a beauty salon for pampering sessions, cable or satellite TV for entertainment, and community-operated transportation for easy access to nearby areas. The computer center allows residents to stay connected online, while the fitness room promotes physical well-being. The fully furnished rooms ensure a comfortable living environment, and the gaming room provides opportunities for socializing. A beautiful garden allows residents to relax outdoors, while housekeeping services ensure cleanliness. Each resident has access to private bathrooms and can savor delicious meals served in a restaurant-style dining setting. The small library offers reading materials, and telephone services keep residents connected with loved ones. Additionally, transportation arrangements are available both for non-medical purposes and visits to doctors' appointments.
Harbor House offers comprehensive care services tailored to meet each resident's needs. With a 24-hour call system and supervision, residents have peace of mind knowing help is always nearby. Skilled staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Special dietary restrictions including diabetes diets are accommodated during meal preparation and service. Medication management ensures proper administration of medications, while a mental wellness program supports residents' emotional well-being.
The community also focuses on providing engaging activities that fulfill residents' social and recreational needs. Concierge services are available to cater to individual preferences and requests. Fitness programs promote physical activity and overall health. Planned day trips offer opportunities for exploration outside the community premises, while resident-run activities allow individuals to take an active role in shaping their own experience at Harbor House. Scheduled daily activities ensure there is always something enjoyable happening within the community.
Located near various parks, pharmacies, physicians, restaurants, and transportation options, Harbor House offers a convenient and accessible living location. This creates opportunities for residents to explore the surrounding area and access necessary services easily.
Overall, Harbor House Nursing & Rehabilitation Center in Hingham, MA is a vibrant assisted living community that provides superior care and an array of amenities to ensure residents' comfort, well-being, and enjoyment.
Harbor House Nursing & Rehabilitation Center is located at 11 Condito Road, Hingham, MA 02043 in Plymouth County, Massachusetts
Harbor House Nursing & Rehabilitation Center on seniors.fyi includes 29 photos including images showing interior, outdoors, dining, decor, bedroom, vintage, computers, office, and more.
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Interior
Outdoors
Decor
Living Room
Building
Bedroom
Outdoor
Tree
Office
