Harbor House Nursing & Rehabilitation Center in Hingham, MA
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11 Condito Road, Hingham, MA 02043
For more information about senior living options: (844) 490-3973
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Harbor House provides remarkable care from a kind, compassionate, and professional team. The facility is clean, well-maintained, and feels like a home away from home. The staff are caring, attentive, and respectful to residents and their families. The physical therapy and rehab teams are outstanding, helping residents make progress. The dining and food service offer excellent meals and a positive dining experience. Administration is responsive and proactive in addressing concerns. Social workers are empathetic, informative, and supportive to families. The Alzheimer's/memory-care unit is outstanding in its compassionate care. The overall environment and community at Harbor House give families peace of mind.
The grandmother's belongings were shoved into a trash bag and left in the lobby, staff refused responsibility, and even threatened to call the police. Residents were allegedly never answered calls and one night a resident's light was left on all night, preventing sleep. The reviewer states, "This place is the worst," and warns others not to send loved ones there. It was claimed that medications were changed inappropriately, worsening conditions, and a male aide left a patient uncovered and undressed. The facility was described as frigid and poorly staffed, with thermostats locked and no aids available, amounting to neglect. There were reports of loud night-time yelling by staff, discussing other patients and medications, and even mice in rooms. There is very poor communication about plans and expectations, delays in pain medication and therapy, and incorrect or missing meals. Call bells are said to ring constantly (24/7), causing torment for second-floor residents. Refunds and billing were mishandled, with unreturned calls and disputed charges, even after prepaid days were not used. The facility is described as having declined since changes in ownership, with insufficient help for long-term patients and agitated aides.Harbor House Nursing & Rehabilitation Center in Hingham is best suited for families seeking short-term rehab or skilled nursing care in a warm, home-like environment where a dedicated therapy team and attentive social services can drive meaningful recovery. The facility consistently earns praise for compassion and competence among nurses, CNAs, therapists, and administrative staff, with residents appearing well cared for, tidy, and comfortable. For seniors who value strong rehabilitation focus - especially physical and occupational therapy - and appreciate on-site amenities such as hair services and activity programming, Harbor House can be a reliable stepping-stone back toward independence.
That said, potential entrants should consider alternatives if reliable, transparent operations and consistently responsive communication are non-negotiables. Several reviews flag troubling inconsistencies in everyday operations, including delayed or absent call-light responses, gaps in medication management, and uneven attention to basic needs. Billing disputes, refund delays, and disputes over discharge timing also color the experience for some families. For those prioritizing rigorous, uniformly excellent bedside care, or for those with heavy dementia-care needs requiring highly specialized, consistently staffed units, it is prudent to compare options carefully.
On the upside, Harbor House shines when it comes to the core delivery of care and rehabilitation. The nursing and therapy teams are repeatedly described as skilled, compassionate, and proactive, with therapists driving steady progress and case managers coordinating discharge planning and home-care follow-up. Families frequently emphasize the facility's clean, welcoming environment and the sense that the staff treats residents with dignity and respect. The social work function is highlighted as a crucial support, helping families navigate transitions, logistics, and post-discharge plans. Add to that the range of on-site conveniences and engaging activities, and Harbor House presents as a place where recovery can feel personal and supported.
Yet the negatives cannot be dismissed. A subset of reviews reports serious lapses: patients left waiting for assistance, gaps in pain management, late or missing medications, and disorganized communications between nursing, therapy, and family members. Complaints range from neighbors on the same floor using call-bells to inadequate temperature control and occasional concerns about cleanliness or maintenance. Several former residents and family members recount distressing experiences with staff responsiveness or with discharge timing and billing after short stays. This mosaic of experiences signals that care quality at Harbor House can be excellent in some shifts and severely lacking in others, depending on staffing levels and day-to-day management.
The most useful way to weigh pros and cons is to recognize Harbor House's strong rehab orientation and compassionate core, while remaining mindful of operational variability. When the rehab team is engaged, families report clear communication from clinicians, proactive social work, and steady progress toward discharge goals. In those moments, the environment can feel like a trustworthy ally: a healing-focused setting, well-maintained spaces, and a culture of respect that eases the family's confidence during a stressful transition. However, in cases where staffing pressures or communication gaps surface, the same facility can fall short of expectations, eroding trust and complicating recovery or long-term planning.
For families deciding where to place a loved one, a practical course is to visit Harbor House with specific questions in hand: what is the current nurse-to-patient ratio, what is the typical response time to a call-light, and how are medication discrepancies and pain management monitored and corrected? Request to meet the therapy supervisor, social worker, and the administrator who would handle discharge planning, and ask for recent policies on temperature control, housekeeping responsiveness, and pest management. Review current licensing and inspection summaries, and speak with multiple families who have recent experience - not just the glowing anecdotes. If rehab acceleration and a clearly caring team are the priority, Harbor House stands as a strong option; if unwavering consistency in daily operations, rapid issue resolution, and flawless medication management are paramount, it may be wise to explore closely aligned alternatives before committing.
142 resident community capacity
Day ProgramDay programs are important for seniors because they provide a safe and supportive environment where older adults can socialize, engage in activities, receive assistance with daily tasks, and access valuable resources and services. These programs help prevent isolation and loneliness, promote mental and physical well-being, and offer a sense of purpose and community for seniors.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Gen Edw L Logan International (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Harbor House Nursing & Rehabilitation Center in Hingham, MA is a top-notch assisted living community that provides high-quality care and a range of amenities for seniors. As a skilled nursing facility, it offers specialized services and round-the-clock medical assistance.
Residents at Harbor House can enjoy various amenities designed to enhance their comfort and convenience. These include a beauty salon for pampering sessions, cable or satellite TV for entertainment, and community-operated transportation for easy access to nearby areas. The computer center allows residents to stay connected online, while the fitness room promotes physical well-being. The fully furnished rooms ensure a comfortable living environment, and the gaming room provides opportunities for socializing. A beautiful garden allows residents to relax outdoors, while housekeeping services ensure cleanliness. Each resident has access to private bathrooms and can savor delicious meals served in a restaurant-style dining setting. The small library offers reading materials, and telephone services keep residents connected with loved ones. Additionally, transportation arrangements are available both for non-medical purposes and visits to doctors' appointments.
Harbor House offers comprehensive care services tailored to meet each resident's needs. With a 24-hour call system and supervision, residents have peace of mind knowing help is always nearby. Skilled staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Special dietary restrictions including diabetes diets are accommodated during meal preparation and service. Medication management ensures proper administration of medications, while a mental wellness program supports residents' emotional well-being.
The community also focuses on providing engaging activities that fulfill residents' social and recreational needs. Concierge services are available to cater to individual preferences and requests. Fitness programs promote physical activity and overall health. Planned day trips offer opportunities for exploration outside the community premises, while resident-run activities allow individuals to take an active role in shaping their own experience at Harbor House. Scheduled daily activities ensure there is always something enjoyable happening within the community.
Located near various parks, pharmacies, physicians, restaurants, and transportation options, Harbor House offers a convenient and accessible living location. This creates opportunities for residents to explore the surrounding area and access necessary services easily.
Overall, Harbor House Nursing & Rehabilitation Center in Hingham, MA is a vibrant assisted living community that provides superior care and an array of amenities to ensure residents' comfort, well-being, and enjoyment.
Harbor House Nursing & Rehabilitation Center is located at 11 Condito Road, Hingham, MA 02043 in Plymouth County, Massachusetts
Harbor House Nursing & Rehabilitation Center on seniors.fyi includes 29 photos including images showing interior, outdoors, dining, decor, bedroom, fireplace, garden, patio, and more.
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Interior
Outdoors
Decor
Living Room
Building
Bedroom
Outdoor
Tree
Office
