Whittier Bradford Transitional Care Unit

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Whittier Bradford Transitional Care Unit

145 Ward Hill Avenue, Bradford, MA 01835

For more information about senior living options: (844) 490-3973

4.5 from 100 reviews
5 stars
78
4 stars
10
3 stars
5
2 stars
2
1 stars
5

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    Overall Review of Whittier Bradford Transitional Care Unit

    Pros

    • pro The staff are fantastic, kind, attentive, and always encouraging.
    • pro The yard is a masterpiece - grassy, peaceful, sunny, and great for activity.
    • pro The facility and service are top-notch; Whittier Rehab is highly recommended.
    • pro The physical and occupational therapy are incredible and help patients regain independence.
    • pro The nurses, doctors, and the entire staff are amazing and genuinely care about patients.
    • pro Families report excellent, professional, and compassionate care for their loved ones.
    • pro The food is good, and the overall experience is very positive.

    Cons

    • pro A patient was found on the floor with no alarm active and no staff nearby - a complete failure.
    • pro They failed to treat a UTI that caused delirium and did nothing despite being informed it might be the case.
    • pro There were too many negative issues to comment on, indicating broad concerns about care.
    • pro Not giving medications when needed was described as a serious issue.
    • pro Nadia, the case manager, was not very helpful.
    • pro The facility lost a patient's shoes, leg braces, and clothes for two weeks, delaying recovery.

    Review

    Whittier Rehabilitation Hospital comes through in many of these accounts as a place where dedicated staff, skilled therapists, and a supportive environment can make a real difference in recovery. Across multiple experiences, people describe the care as attentive and compassionate, with the staff often going above and beyond. The facility's outdoor space is highlighted as a "masterpiece," a sunny, grassy area that becomes a peaceful retreat for patients during their rehabilitation. A playful sentiment runs through several reviews: if dogs were allowed inside, it would be even better, but the overall tone remains warm and appreciative. In sum, there is broad praise for the human-focused side of the experience, with many callers rating the place highly for human recovery and well-being.

    The people who staff Whittier are frequently singled out for praise. Names surface repeatedly: Christina the care manager is described as great to deal with and genuinely helpful; RN supervisors Siham Meskinf and Catherine Davis are called exceptional and dedicated; Liz is praised as a spectacular nurse who met every need with professionalism and kindness. The nurses, doctors, and support staff are portrayed as caring, attentive, and passionate about patients' progress. Daily doctor visits, proactive nursing care, and the overall professionalism of the team are repeatedly cited as major strengths. Even in families acting as health care proxies, such as a sister who witnessed excellent, compassionate care, the impression is that staff consistently treat patients with dignity, respect, and encouragement.

    Therapy and rehabilitation emerge as standout components of the Whittier experience. Numerous reviewers credit their physical therapy (PT) and occupational therapy (OT) with enabling real gains and independence. Phrases like "incredible" therapy and "couldn't do all that I can without their help" show how meaningful these sessions can be. For many, the therapy program helps deliver tangible milestones - patients returning home able to manage tasks on their own, standing with support, or regaining function after surgeries such as knee replacements. Even those who arrive with concerns (first-day PT sessions that needed improvement) note progress and a sense of forward momentum as therapy continues throughout the stay. In short, the rehab teams are frequently described as motivating, thorough, and deeply invested in each patient's recovery journey.

    The reviews also emphasize the positive impact of the overall environment and family involvement. Families appreciate the effort to work with loved ones and the ways in which the facility accommodates visitors and proxies. One account highlights a patient's need for structured daily routine, including a breakfast tray schedule that helps maintain independence and predictability. The quality of food is mentioned as generally good, with some items shining more than others - an acceptable variety for most and better than expected for a rehabilitation setting. The combination of a supportive atmosphere, reasonable amenities, and practical routines contributes to a sense of security and motivation for many patients and their families.

    Of course, not every experience is flawless, and several reviews raise concerns about administrative and medical responsiveness. Some patients and families report delays or gaps in medical support, with warnings about labs not being timely or not acted upon as requested. There are accounts describing medical questions being dismissed rather than addressed, and a perception that some doctors did not fully attend to concerns or necessary tests. In a few instances, patients describe challenging encounters with case managers who seemed less engaged or less helpful, especially regarding discharge planning and insurance-related decisions. There are also serious reminders that safety and thoroughness matter: a review recounts a severe lapse where a patient's urinary tract infection may have contributed to delirium, and another describes a lack of bedside alarms and timely attention after a patient fell. These elements underscore that, while many experiences are positive, there are important opportunities for improvement in medical follow-through and responsiveness.

    The Bradford location story adds another layer to the overall picture. One long-term patient highlights excellent progress with PT/OT and supportive staff, but a contrasting narrative from another review points to a string of negative issues that can occur when care is stretched thin. The writer mentions missing medications, significant communication gaps, and a sense that advocacy is essential to navigate the system effectively. In the end, the Bradford account suggests that, for patients facing a lengthy rehab stay, strong advocacy and proactive involvement from family or friends can be crucial to ensuring continuity of care and timely attention to needs.

    Taken together, these reviews paint a nuanced portrait of Whittier Rehabilitation Hospital. The institution is clearly capable of delivering heartfelt, professional care, with highly capable therapists, a dependable nursing presence, and staff who are committed to patients' comfort and progress. The surrounding environment - friendly staff, accessible outdoor space, and a generally positive atmosphere - contributes to a sense of hope and motivation among patients. However, there are legitimate concerns regarding timely medical follow-through, responsiveness to certain requests, and discharge planning, underscoring the importance of ongoing vigilance from families and patient advocates. For many, Whittier represents a solid, capable choice for rehabilitation, with the caveat that engaged advocacy and clear communication can help navigate the more challenging aspects of care and logistics.

    Features

    Housing

    • 20 resident community capacity 20 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Manchester (20 miles away) Manchester (20 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Located in Bradford, MA, the Whittier Bradford Transitional Care Unit offers a comfortable and supportive environment for seniors seeking assisted living services. The community provides a range of amenities to ensure that residents have everything they need for a fulfilling lifestyle. Cable or satellite TV, Wi-Fi/high-speed internet, and a small library are available for entertainment and enrichment. For meals, residents can enjoy delicious restaurant-style dining in the on-site dining room, with special dietary restrictions catered to. Housekeeping services are provided to maintain a clean and tidy living space.

    The Whittier Bradford Transitional Care Unit also offers various care services to support residents' daily needs. With 24-hour supervision, assistance with activities of daily living such as bathing and dressing is readily available. Staff members are trained to assist with transfers and medication management. Those with diabetes can benefit from specialized diet plans. Additionally, a mental wellness program is in place to address residents' emotional well-being.

    Residents at this assisted living community can take part in resident-run activities and scheduled daily activities to stay engaged and socialize with fellow residents. Outdoor spaces like gardens provide opportunities for relaxation and enjoyment of nature. Move-in coordination is offered to make the transition as smooth as possible.

    Convenience is another advantage of the Whittier Bradford Transitional Care Unit's location. The community has three cafes nearby for outings or meetings with friends or family members. Four hospitals are located within close proximity, ensuring easy access to medical care when needed. Pharmacies, physicians' offices, restaurants, theaters, and transportation options are also conveniently located nearby.

    Overall, the Whittier Bradford Transitional Care Unit offers a welcoming atmosphere along with comprehensive care services and amenities designed to enhance the quality of life for its residents in every way possible.

    Nearby Places of Interest

    This part of Bradford, Massachusetts offers a variety of amenities and services that may be appealing to seniors looking for a convenient and active lifestyle. With several hospitals nearby, including Whittier Rehabilitation Hospital and Merrimack Valley Hospital, residents have access to quality healthcare options. There are also numerous pharmacies in the area for easy prescription refills. A range of dining options can be found close by, from fast food chains like McDonald's to more upscale eateries like The Loop and Casa Blanca Mexican Restaurant. Additionally, there are several medical offices and physicians within a short distance for any healthcare needs. For leisure activities, there is a movie theater nearby as well as parks such as Griffin Park and Ward Reservation for outdoor recreation. Overall, this part of Bradford provides a mix of convenience, healthcare options, dining choices, and recreational opportunities for seniors looking to settle in the area.

    Hospitals

    • Whittier Rehabilitation Hospital (0 miles)
    • Whittier Pavilion (2.6 miles)
    • Merrimack Valley Hospital (3.8 miles)
    • Lawrence General Hospital (3.9 miles)
    • St Joseph Hospital Ob-Gyn Windham (7.9 miles)

    Pharmacies

    • Preferred Pharmacy Solutions (0.5 miles)
    • Walgreens (0.7 miles)
    • CVS Pharmacy (0.8 miles)
    • CVS Pharmacy (1.8 miles)
    • CVS Pharmacy (1.8 miles)
    • CVS Pharmacy (2.5 miles)
    • CVS Pharmacy (3.3 miles)

    Restaurants

    • McDonald's (0.8 miles)
    • Lucky's Pizza & Roast Beef (2.2 miles)
    • McDonald's (2.3 miles)
    • The Loop (2.3 miles)
    • Chick-Fil-A (2.5 miles)
    • Sahara Club & Restaurant (2.6 miles)
    • Casa Blanca Mexican Restaurant (3.2 miles)

    Physicians

    • Vascular and Vein Associates (1.2 miles)
    • Dr Frederic Rose Optometry (2.2 miles)
    • Pentucket Medical Associates (2.3 miles)
    • Phillips Medical Systems (2.6 miles)
    • Haverhill Medical Office's (2.7 miles)
    • Pleasant Valley Internists PC (3.4 miles)
    • SMG Primary Care and Women's Health of Haverhill (3.7 miles)

    Cafes

    • Duffy's Diner (1.2 miles)
    • Starbucks (3.3 miles)
    • Heav'nly Donuts (4 miles)
    • Starbucks (5.3 miles)
    • Starbucks (5.7 miles)
    • Panera Bread (6 miles)
    • Starbucks (6.6 miles)

    Theaters

    • 2660 Amc Bar Methuen 2 (2.3 miles)

    Transportation

    • Lawrence Municipal Airport (LWM) (3.4 miles)

    Places of Worship

    • La Iglesia De Jesucristo De Los Santos De Los Últimos Días (6.2 miles)

    Parks

    • Griffin Park (8.2 miles)
    • Ward Reservation (8.3 miles)

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