Hannah Duston Healthcare Center in Haverhill, MA

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  • Interior

    A modern reception area with a white desk and a staff member working.
  • Decor

    A cozy living room featuring elegant furniture and a grand piano, perfect for relaxation and gatherings.
  • Building

    A two-story building with an American flag in the foreground, surrounded by greenery and a clear blue sky.
  • Architecture

    A well-maintained building featuring an American flag in a landscaped environment.
  • Dining

    An elegant dining room setup featuring round tables and a chandelier.
  • Landscaping

    A beautifully designed residence featuring classic architectural elements.
  • Lighting

    A well-lit hallway in a healthcare facility, featuring a comfortable waiting area with chairs.
  • Seating Area

    A beautifully decorated lobby featuring elegant furniture and floral arrangements under a chandelier.
  • Healthcare

    A well-organized hospital room featuring two beds, a dresser, and ample natural light.
  • Rehabilitation

    A joyful moment shared between a therapist and an elderly woman during a therapy session.

Hannah Duston Healthcare Center in Haverhill, MA

126 Monument Street, Haverhill, MA 01832

For more information about senior living options: (844) 490-3973

4 from 5 reviews
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Skilled Nursing Facility

Overall Review of Hannah Duston Healthcare Center

Pros

  • pro The staff were wonderful.
  • pro The staff were very helpful and the resident progressed.
  • pro She was able to walk with a walker and go home.
  • pro They have a lot of activities for the residents.
  • pro The staff and the cleaning staff were very kind and friendly.
  • pro The staff kept families up to date on progress.
  • pro The facility was always clean.
  • pro The rooms were clean and spacious enough for her needs.
  • pro The care was above and beyond, preserving the resident's dignity.

Cons

  • pro The care was terrible.
  • pro Every nurse blamed another for missed orders.
  • pro They would never place a family member there again.
  • pro Staff allowed visitors to say negative things about the family, which was not right.
  • pro The staff never notified the family when the grandmother passed away.
  • pro The reviewer did not have a good word to say about this facility any longer.
  • pro The food was rather bleak.
  • pro The air conditioning never functioned well.

Review

Hannah Duston Healthcare Center in Haverhill is best suited for families seeking a small, home-like skilled-nursing environment that emphasizes rehabilitation, personal attention, and steady family updates. The setting appeals to residents who respond well to a close-knit staff, regular progress reporting, and a clean, orderly atmosphere. For families prioritizing a strong rehab trajectory, visible resident advancement, and an intimate campus feel over size and culinary grandeur, this community stands out as a practical match.

Those who may want to consider alternatives include families requiring consistently flawless staffing across all shifts, airtight accountability, and highly structured governance. If a resident needs steady, uniform delivery of care with minimal risk of miscommunication, or if end-of-life and memory-care oversight must be exceptionally predictable, a larger, hospital-affiliated facility or a community with broader administrative infrastructure may be a safer bet. Also, families that prize high-end dining, expansive activity calendars, or specialized clinical programs may find the options at Hannah Duston more modest in scale.

On the plus side, the strongest advantages lie in the intimate setting and the rehab-ready atmosphere. The smaller footprint translates into more daily contact with caregivers who understand the resident's routine and preferences. Reviewers repeatedly highlight compassionate CNAs, helpful therapy staff, and a therapy-forward culture that produced tangible gains - one resident walking with a walker and returning home after rehab. The facility's cleanliness, a pleasant dining area, and a willingness to accommodate preferences - like specific soaps or tea - accentuate a respectful, resident-centered approach. Regular progress conversations, conducted every couple of weeks, keep families in the loop and reinforce a sense of continuity during recovery.

Yet, the drawbacks are nontrivial and deserve careful weighing. The most striking risk centers on inconsistent staffing and communication: one account describes a cycle of missed orders and blame-shifting among nurses, a reality that can undermine confidence when a loved one relies on precise care. Family experiences also reveal troubling gaps in sensitive moments - reports of not being notified promptly at a loved one's passing, and breaches of boundaries by visitors - suggesting that culture and procedures can vary and may not always align with family expectations. In addition, there are mentions of food quality and some lingering environmental concerns, such as air conditioning, that blemish the overall experience for a subset of residents.

The core question becomes whether the rehab gains and the intimate, attentive environment sufficiently offset the potential for inconsistent care and inconsistent communication. When a resident's primary goal is meaningful functional improvement, the pros - personalized attention, a tight-knit team, ready access to therapy, and clear family updates - carry substantial weight. Those advantages often translate into real-world outcomes, including faster progress, restored independence, and a smoother discharge home. However, for families whose risk tolerance hinges on uniform staffing reliability and flawless, 24/7 governance, the cons can loom large and influence overall satisfaction.

For families moving forward, a disciplined site visit is essential. Probe the staffing mix by shift, ask to shadow a therapy session, and inquire about how orders and medications are tracked across the day. Request candid examples of how family updates are delivered and how issues are escalated. Check current residents' and families' impressions on responsiveness, and verify any recent improvements - such as cooling, dining options, or activity programming. If rehabilitation with close oversight and a warm, neighborly vibe are the priorities, Hannah Duston is a solid, practical fit. If unwavering staffing consistency and formal, hospital-grade governance are non-negotiables, it is prudent to compare with larger, more regimented communities.

Features

Housing

  • 128 resident community capacity 128 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Manchester (19 miles away) Manchester (19 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Hannah Duston Healthcare Center in Haverhill, MA is a vibrant and well-appointed assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

The community prides itself on providing a high standard of living for its residents. The center offers fully furnished apartments with private bathrooms, ensuring each resident has their own personal space. Additionally, residents have access to amenities such as a beauty salon for pampering, a computer center for staying connected with loved ones, and a gaming room for entertainment. There is also a small library available for those looking to relax with a good book.

Meals at the center are served restaurant-style in the elegant dining room, accommodating special dietary restrictions as necessary. The kitchenette in each apartment allows residents to prepare light meals and snacks at their convenience.

A wide range of care services are provided to meet individual needs. The 24-hour call system and supervision ensure that assistance is always readily available when needed. Trained staff members are available to provide assistance with daily activities such as bathing, dressing, and transfers. Medication management is also offered to ensure residents are taking their medications as prescribed.

To keep residents active and engaged, the center offers an array of activities on a daily basis. These include fitness programs to promote physical health, planned day trips to enjoy the surrounding area, resident-run activities where individuals can showcase their talents or lead group events, as well as scheduled daily activities organized by staff members.

Convenience is key at Hannah Duston Healthcare Center. The community has transportation arrangements in place for non-medical purposes as well as transportation specifically for doctor's appointments. Move-in coordination services make transitioning into the community easy and stress-free.

Lastly, the location of the center offers quick access to various amenities outside of the community. Nearby cafes provide options for socializing or enjoying a cup of coffee off-site, while pharmacies conveniently cater to medication needs. Having physicians and hospitals in proximity offers peace of mind, knowing that medical care is within reach.

Overall, the Hannah Duston Healthcare Center is a welcoming and well-rounded assisted living community that ensures the comfort, safety, and happiness of its residents through comprehensive care services and numerous amenities.

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (0.3 miles)
  • CVS Pharmacy (1 miles)
  • Walgreens (1.1 miles)
  • CVS Pharmacy (1.1 miles)
  • CVS Pharmacy (1.7 miles)
  • Preferred Pharmacy Solutions (1.7 miles)
  • CVS Pharmacy (2.1 miles)

Restaurants

  • McDonald's (1 miles)
  • Lucky's Pizza & Roast Beef (1.2 miles)
  • 110 Grill (1.6 miles)
  • Applebee's (1.8 miles)
  • Jimmy K's Restaurant (1.9 miles)
  • McDonald's (2 miles)
  • Carter's Ice Cream (3.6 miles)

Physicians

  • Haverhill Medical Office's (1.1 miles)
  • Phillips Medical Systems (1.4 miles)
  • Pentucket Medical Associates (1.8 miles)
  • Dr Frederic Rose Optometry (1.8 miles)
  • Interventional Spine Medicine (2.2 miles)
  • Access Sports Medicine and Orthopaedics (2.2 miles)
  • Vascular and Vein Associates (3 miles)

Cafes

  • Starbucks (1.4 miles)
  • Duffy's Diner (2.8 miles)
  • Heav'nly Donuts (5.8 miles)
  • Starbucks (6.1 miles)
  • Starbucks (7.1 miles)
  • Honey Dew Donuts (7.2 miles)
  • Panera Bread (7.8 miles)

Hospitals

  • Whittier Rehabilitation Hospital (1.8 miles)
  • Whittier Pavilion (1.9 miles)
  • Merrimack Valley Hospital (3.6 miles)
  • Lawrence General Hospital (5.7 miles)
  • St Joseph Hospital Ob-Gyn Windham (7.9 miles)

Theaters

  • 2660 Amc Bar Methuen 2 (3.8 miles)

Transportation

  • Lawrence Municipal Airport (LWM) (5.2 miles)

Places of Worship

  • La Iglesia De Jesucristo De Los Santos De Los Últimos Días (7.7 miles)

Parks

  • Griffin Park (8.4 miles)

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