Oak Knoll Healthcare Center
Save9 Arbetter Drive, Framingham, MA 01701
For more information about senior living options: (844) 490-3973
The facility is clean and well-maintained, creating a pleasant environment for residents. Staff members are kind and caring, fostering positive relationships with the residents. Residents expressed appreciation for the quality of food provided at the facility. Many families felt comfortable communicating with the staff, likening them to family members. A couple of experiences highlighted that some residents were happy and felt safe in their living environment. For those who had positive interactions, Oak Knoll was seen as a welcoming place where residents could feel at home during their rehabilitation.
The facility may look nice at first glance, but the care provided is poor and uncaring. Staff are often dismissive and cold, making family members feel like a bother when asking for assistance. There is a significant lack of staff, leading to inadequate care and attention for residents. Many residents experience long periods of neglect, going hours without seeing anyone or receiving assistance. Concerns raised by families are only addressed once they escalate to emergencies. The cleanliness of the facility is questionable, with reports of filthy rooms and unsanitary conditions. Infections such as UTIs and bed sores are common, yet the facility consistently deflects blame for these issues. Communication from staff regarding patient care is lacking; important updates are often not provided unless prompted by family members. Medical professionals on staff rarely visit or attend to patients promptly, especially during weekends. Dietary needs of residents are often ignored, resulting in cold food being served and inadequate nutrition management.Oak Knoll Healthcare Center presents a complex picture through the lens of varied experiences shared by families and individuals who have utilized its rehabilitation services. Many reviews highlight stark contrasts in perceptions of care, ranging from positive acknowledgments of staff kindness and clean facilities to alarming accounts of neglect and inadequate medical attention.
On one hand, some users express gratitude for the environment and atmosphere at Oak Knoll. One reviewer noted that their stepmother enjoyed her stay, appreciating the staff's friendliness and engagement; they even joked together, which contributed to her comfort during rehabilitation. Positive remarks about food quality also emerged from several testimonials, with some residents finding meals enjoyable. The room conditions were described as pleasant, particularly when residents had private accommodations that included amenities like pleasant views.
Conversely, numerous contrasting reviews paint a troubling scenario regarding the actual care provided. A significant number of complaints centered on understaffing issues that resulted in severe neglect for more vulnerable residents. One poignant account involved an elderly individual whose family discovered soiled diapers left unattended for extended periods—a grim indictment of the facility's cleanliness protocols. Complaints extended to systemic issues like infections attributed to poor hygiene practices and insufficient staffing levels inadequately addressing resident needs.
Moreover, several reviewers recounted instances where communication with management or nursing staff proved unfruitful. Families expressed frustration over being denied meetings with caregivers or facing unresponsive administration despite raising pressing concerns about their loved ones' care situations. This lack of accountability fostered an environment where patients felt invisible or neglected—especially resonant for those unable to advocate for themselves due to physical or cognitive limitations.
The observations related to patient mobility are particularly disconcerting; multiple reviewers mentioned that rehabilitation efforts fell short of expectations, with many residents left immobile for hours without adequate assistance or encouragement to engage in critical therapeutic activities. This was alarming enough for one registered nurse who advised the patient's family against keeping their loved one at Oak Knoll due to deteriorating health conditions during their stay.
Despite these criticisms, some reviews reflected positively on specific interactions between staff and more assertive patients who could advocate for themselves effectively. Families praised certain caregivers' dedication and indicated that ongoing communication made them feel reassured amidst evident challenges within the facility’s operational aspects. A poignant portrayal described a couple happily cohabitating in a familiar environment despite fears about underlying issues concerning oversight—demonstrating how positive interpersonal relationships can sometimes overshadow systematic deficiencies.
In conclusion, Oak Knoll Healthcare Center illustrates an intricate balance between being a potentially comforting location offering rehabilitative services while simultaneously grappling with critical flaws in care administration and staffing adequacy—all vital considerations for families seeking long-term solutions amid difficult circumstances involving their loved ones' health care needs. The divergent opinions reflect broader national conversations regarding elderly care facilities, emphasizing not only the importance of aesthetic appeal but also the need for consistent quality in patient care practices to ensure genuine well-being over mere appearances.
123 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Gen Edw L Logan International (21 miles away) Worcester Regional (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Oak Knoll Healthcare Center is an exceptional assisted living community located in Framingham, MA. Our residents enjoy a wide range of amenities that are designed to enhance their comfort and overall well-being.
Within our community, there is a beauty salon for residents to pamper themselves, as well as cable or satellite TV for their entertainment. We also offer community-operated transportation services to ensure easy access to nearby destinations. Our computer center is perfect for staying connected with loved ones, while our dining room provides delicious meals in a restaurant-style setting.
To promote physical fitness, we have a fully equipped fitness room and outdoor space where residents can partake in various activities. Our gaming room offers opportunities for friendly competition and socialization, while the small library provides a peaceful environment for reading and relaxation. Wi-Fi/high-speed internet is available throughout the community.
We understand that personalized care is crucial for our residents' well-being. Therefore, we have a 24-hour call system and supervision to ensure their safety at all times. Our trained staff assists with activities of daily living, bathing, dressing, and transfers as needed. Medication management and special dietary restrictions are taken care of by our dedicated team.
At Oak Knoll Healthcare Center, we prioritize mental wellness through our comprehensive program that focuses on emotional support and cognitive stimulation. Additionally, we provide transportation arrangements for non-medical purposes, including trips to nearby attractions and doctors' appointments.
Our location offers convenience with various amenities nearby. Residents can explore three cafes, fourteen pharmacies, five physicians' offices, fourteen restaurants, one transportation hub, two places of worship within close proximity to our community. For entertainment options, there is one theater nearby along with opportunities for planned day trips and resident-run activities.
Overall, Oak Knoll Healthcare Center provides a warm and inviting environment where seniors receive personalized care while enjoying an array of amenities and engaging activities.
Oak Knoll Healthcare Center is located at 9 Arbetter Drive, Framingham, MA 01701 in Middlesex County, Massachusetts
Oak Knoll Healthcare Center on seniors.fyi includes 5 photos including images showing interior, dining, brick, entrance, flag, piano, library, lounge, and more.
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