Oak Knoll Healthcare Center in Framingham, MA

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Oak Knoll Healthcare Center in Framingham, MA

9 Arbetter Drive, Framingham, MA 01701

For more information about senior living options: (844) 490-3973

2.7 from 15 reviews
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Skilled Nursing Facility

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    Overall Review of Oak Knoll Healthcare Center

    Pros

    • pro The staff is nice.
    • pro It is clean.
    • pro The food was really good.
    • pro The room was nice.
    • pro The staff were amazing, kind, and caring.
    • pro Oak Knoll is a wonderful place.
    • pro The administration team is great and the reception staff is outstanding.
    • pro The care there is excellent.

    Cons

    • pro The care is described as terrible and inadequate.
    • pro There is no real care beyond medication passing; charting is the priority.
    • pro The facility is chronically understaffed and unresponsive.
    • pro Infections such as UTIs and bed sores are frequent, with excuses offered by staff.
    • pro Rooms are cluttered and sanitation is poor, with dirty conditions lingering.
    • pro Diapers are reportedly double?soiled and left unaddressed, with no clear care director available.
    • pro Residents are not assisted to stand or move, leading to decline.
    • pro Doctors and nutritionists are not on site daily; rehabilitation is minimal.

    Review

    Oak Knoll Healthcare Center in Framingham is best suited for families seeking a clean, comfortable rehab-focused environment where a loved one can recover with a calm, aesthetically pleasing setting and adequate social interaction when staff are engaged. It works for residents who can benefit from a pleasant room, good meals, and a facility that feels well maintained. The model here favors short-term recovery when family oversight and consistent daily contact are possible, rather than a hands-off long-term care arrangement.

    Those weighing alternatives should consider facilities with stronger, more predictable medical oversight and staffing stability. If a resident requires rigorous, 24/7 physician attention, frequent nursing intervention, or specialized dementia care with consistent staffing, Oak Knoll may fall short. Families should also look beyond the attractive public areas for proven, sustained safety and infection-control records, and for care teams that reliably meet day-to-day needs without constant prompting from relatives.

    On the upside, several reviews highlight tangible positives that can offset some concerns. The campus is repeatedly described as clean and well-kept, with appealing common spaces and comfortable rooms. When staff are present and responsive, residents and families report genuine warmth, respectful interaction, and moments of real connection. Food quality and the general atmosphere prove meaningful for those who spend time there, and multiple accounts note successful rehab experiences when residents participate actively and staff facilitate mobility and recovery.

    But the latched-on reality across the experiences is stubborn: inconsistent care quality and staffing gaps that undercut the facility's strengths. Critical issues recur, including reports of insufficient staffing, delayed or missing responses to requests, and a sense that caregiving duties are overwhelmed by volume. Some families describe inappropriate or insufficient attention to basic needs, incomplete charting, and a lack of on-site medical oversight - sometimes with serious consequences. Sanitation lapses, persistent infections, and neglected routines have appeared in several accounts, underscoring a risk profile that cannot be ignored.

    In practice, the pros - cleanliness, pleasant environments, and engaging staff chemistry - can offer real value when paired with active family involvement and clear care plans. The best outcomes tend to occur where residents have advocates who can ensure timely mobility, meals, and daily checks, and where the rehab program is structurally supported by adequate therapy hours and coordinated communication with physicians. However, the cons are not easily dismissed: systemic staffing variability and variable medical oversight tend to magnify risk for residents who cannot advocate for themselves or who require steady, proactive management of complex medical needs.

    For families considering Oak Knoll, a pragmatic approach is essential. Schedule focused conversations with the director of nursing and the rehab manager to verify current staffing levels, weekend coverage, and the consistency of physician and nutritionist on-site. Request specific examples of daily care routines, mobility goals, and how emergencies are escalated after hours. Inspect recent inspection or survey results, ask about infection-control practices, and confirm room assignments and availability of private rooms or preferred roommate configurations. If choosing Oak Knoll, plan for regular, even daily, visits and a formal care-review cadence to catch issues early. If these conditions cannot be met, or if the need is for long-term, highly managed care with unwavering daily oversight, other options are likely more reliable. Oak Knoll can be a solid fit for a recovery-focused stay with vigilant families, but it is not the safer default for residents requiring consistent, hands-off medical attention and steady, around-the-clock care.

    Features

    Housing

    • 123 resident community capacity 123 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Gen Edw L Logan International (21 miles away) Gen Edw L Logan International (21 miles away)
    • Worcester Regional (24 miles away) Worcester Regional (24 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Oak Knoll Healthcare Center is an exceptional assisted living community located in Framingham, MA. Our residents enjoy a wide range of amenities that are designed to enhance their comfort and overall well-being.

    Within our community, there is a beauty salon for residents to pamper themselves, as well as cable or satellite TV for their entertainment. We also offer community-operated transportation services to ensure easy access to nearby destinations. Our computer center is perfect for staying connected with loved ones, while our dining room provides delicious meals in a restaurant-style setting.

    To promote physical fitness, we have a fully equipped fitness room and outdoor space where residents can partake in various activities. Our gaming room offers opportunities for friendly competition and socialization, while the small library provides a peaceful environment for reading and relaxation. Wi-Fi/high-speed internet is available throughout the community.

    We understand that personalized care is crucial for our residents' well-being. Therefore, we have a 24-hour call system and supervision to ensure their safety at all times. Our trained staff assists with activities of daily living, bathing, dressing, and transfers as needed. Medication management and special dietary restrictions are taken care of by our dedicated team.

    At Oak Knoll Healthcare Center, we prioritize mental wellness through our comprehensive program that focuses on emotional support and cognitive stimulation. Additionally, we provide transportation arrangements for non-medical purposes, including trips to nearby attractions and doctors' appointments.

    Our location offers convenience with various amenities nearby. Residents can explore three cafes, fourteen pharmacies, five physicians' offices, fourteen restaurants, one transportation hub, two places of worship within close proximity to our community. For entertainment options, there is one theater nearby along with opportunities for planned day trips and resident-run activities.

    Overall, Oak Knoll Healthcare Center provides a warm and inviting environment where seniors receive personalized care while enjoying an array of amenities and engaging activities.

    Nearby Places of Interest

    Pharmacies

    • CVS Pharmacy (0.9 miles)
    • Sudbury Pharmacy (1.4 miles)
    • CVS Pharmacy (1.4 miles)
    • Walgreens (1.9 miles)
    • Walgreens (2.8 miles)
    • Walmart Pharmacy (2.9 miles)
    • Wegmans (3.2 miles)

    Physicians

    • Post Road Pediatrics (1.7 miles)
    • Framingham Pediatrics (2.6 miles)
    • New England Eye Center - Framingham (2.6 miles)
    • Jacob Goldberg (3.5 miles)
    • Medical Associates of Greater Boston PC (4.2 miles)
    • Charles River Medical Associates Radiology (6 miles)
    • Mersi (8.1 miles)

    Cafes

    • Karma Coffee (2.3 miles)
    • Panera Bread (2.6 miles)
    • Starbucks (4.3 miles)
    • The Bagel Table (5.8 miles)
    • New City Microcre (8.3 miles)
    • Starbucks (8.5 miles)
    • Starbucks (8.8 miles)

    Restaurants

    • Longfellow's Wayside Inn (2.7 miles)
    • Chick-Fil-A (2.7 miles)
    • KFC (2.8 miles)
    • Subway (3 miles)
    • BJ's Restaurant & Brewhouse (3.1 miles)
    • The Cheesecake Factory (3.3 miles)
    • Dave & Buster's (3.4 miles)

    Places of Worship

    • St Bridget's Church & School (2.8 miles)
    • Temple Shir Tikva (4.1 miles)
    • Parish of the Messiah (9.3 miles)

    Transportation

    • Framingham Logan Express (2.8 miles)
    • South Acton Mbta Commuter Rail Station (8.6 miles)
    • MBTA Riverside Station (8.7 miles)

    Theaters

    • AMC Framingham 16 (3 miles)

    Parks

    • Cushing Memorial Park (3.7 miles)
    • Natick Common (5.5 miles)
    • Hopkinton State Park (7.9 miles)
    • Cat Rock Park (8 miles)
    • Prospect Hill Park (9.6 miles)

    Hospitals

    • Emerson Hospital - Main Campus (8.2 miles)
    • Whittier Rehabilitation Hospital (8.6 miles)
    • Newton-Wellesley Hospital (9.1 miles)

    Frequently Asked Questions

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