For more information about senior living options: (844) 490-3973
3.5 from 2 reviews
Skilled Nursing Facility
Overall Review
Pros
The staff at the facility genuinely cares for the patients and fosters an inclusive, safe, and interactive environment for residents.
The facility is clean, organized, and operates efficiently, demonstrating a high standard of care.
Residents are encouraged to engage in social activities, promoting a sense of community similar to a college dorm atmosphere.
Many patients appear happy, and the facility provides diverse activity areas that contribute to their well-being.
The atmosphere of the common areas is sunny and cheerful, resembling that of a quality hotel rather than a nursing home.
Quabbin Valley is recognized as a nice facility where many friends and family members have received good care.
Cons
There were problems with staff not responding to concerns raised by the family about the patient's condition.
The family felt ignored when they expressed worries about the grandmother possibly having more strokes.
Despite the overall positive environment, there was a significant issue that led to a terminal situation for the grandmother due to delayed action from staff.
Some staff members did not meet expectations in addressing family concerns effectively.
Review
The reviews of a nursing home facility, presumably Quabbin Valley, reflect a complex portrait of care that balances commendable strengths with notable weaknesses. The overall atmosphere of the facility is characterized by an inclusive and interactive environment for the residents, where staff members are described as "incredible" and genuinely caring for their patients. This positive sentiment reinforces the notion that the staff fosters an engaging atmosphere that encourages social interaction among residents, contributing to a sense of community reminiscent of college dorm life—not in any negative way but rather through efforts to promote social events and diverse activity areas throughout the home.
Visitors frequently note the cleanliness and organization of the facility, which further enhances its positive image. The well-maintained environment not only reflects good management practices but also contributes to resident comfort and well-being. Observations from family members reveal that many patients appear content, actively participating in various activities within communal spaces such as cafeterias and sunny common areas designed for relaxation and socialization. These aspects create a cheerful ambiance that contrasts sharply with some commonly reported horror stories faced by nursing homes in media narratives.
While most reviewers express gratitude for the caring approach exhibited by staff members, there is an acknowledgment of some shortcomings in communication related to patient care. One poignant anecdote illustrates this issue regarding a family member's experience when their grandmother suffered from health complications following a stroke. While many staff members were attentive and compassionate during her stay at Quabbin Valley, concerns raised by the family went unaddressed until it was too late—when their fear was confirmed with a terminal diagnosis resulting from mismanagement. This tragic incident underscores how critical effective communication between caregivers and families can be, particularly in high-stakes situations involving vulnerable patients.
Despite such challenges, many families have witnessed good care provided within the facility over time. Reviews indicate that both friends and relatives have had positive experiences while under Quabbin Valley's watchful care. Their stories highlight instances where dedicated staff created meaningful connections with residents, promoting feelings of safety and trust within what can often be fraught situations for patients transitioning into long-term care environments.
The communal living experience at the nursing home—where residents can engage socially while also receiving necessary medical attention—paints an overall picture of positivity amidst individual hardships. For many families entrusting their loved ones' well-being to such facilities, observing engaged interactions among residents gives them peace of mind knowing their relatives have opportunities for companionship during potentially isolating times.
In conclusion, while Quabbin Valley showcases numerous strong attributes—such as cleanliness, a compassionate staff culture, and vibrant resident engagement—it still must confront certain challenges surrounding communication about patients' health concerns. The emotional strain experienced by families highlights an area where improvements could lead to even higher levels of satisfaction with care provided there. In striving to recognize both accomplishments and deficiencies openly, Quabbin Valley has the potential not just to maintain its reputation but to truly elevate its standards as it seeks continuous improvement in its caregiving approach within this essential sector.
Features
Housing
142 resident community capacity
Types of Care
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Amenities
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Transportation
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
Care Services
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Dining
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Activities
Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
Description
Quabbin Valley Healthcare is an assisted living community located in Athol, MA. The community offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
For residents' convenience and enjoyment, Quabbin Valley Healthcare provides a beauty salon where they can get pampered, as well as access to cable or satellite TV for entertainment. Community-operated transportation is available for those who need it, including transportation arrangements for non-medical purposes and scheduled transportation to doctors' appointments.
The community features a computer center equipped with Wi-Fi/high-speed internet for residents to stay connected. There is also a fully furnished dining room where delicious restaurant-style meals are served, catering to special dietary restrictions if needed.
Quabbin Valley Healthcare offers various recreational facilities such as a fitness room and gaming room for residents to stay active and engaged. Outdoor spaces and gardens provide opportunities for relaxation and leisure activities. Residents can also explore the small library or participate in resident-run activities organized within the community.
Care services provided at Quabbin Valley Healthcare include 24-hour call system and supervision, assisting residents with daily activities like bathing, dressing, transfers, meal preparation, medication management, and special dietary restrictions. The community also offers diabetes diet programs and mental wellness programs to support the overall health of its residents.
In terms of nearby amenities, there are three pharmacies and physicians available nearby for convenient medical care. Additionally, there are four restaurants in close proximity offering dining options outside the community. Transportation services are readily accessible nearby as well.
Overall, Quabbin Valley Healthcare strives to create a nurturing environment where residents can enjoy an enriched lifestyle while receiving personalized care assistance tailored to their individual needs.
Nearby Places of Interest
Physicians
Mount Grace Family Medicine (0.9 miles)
North Quabbin Family Physicians, PC (1.9 miles)
D'Ambrosio Eye Care (2.4 miles)
Mountain View Family Practic (10 miles)
Winchendon Health Center (13.1 miles)
Gardner Family Medicine (13.8 miles)
Cataract & Laser Center (14.1 miles)
Restaurants
McDonald's (1 miles)
Los Agaves Grill (2.5 miles)
Taco Bell (4.3 miles)
Wendy's (4.4 miles)
Freight House Antiques (6.9 miles)
Quabbin Woods Restaurant (7.6 miles)
Henshaws' Kitchen Garden (10 miles)
Transportation
U-Haul Neighborhood Dealer (1.1 miles)
U-Haul Neighborhood Dealer (5.5 miles)
U-Haul Neighborhood Dealer (13.3 miles)
East Deerfield Trainyard (16.2 miles)
Pharmacies
Walmart Pharmacy (1.4 miles)
Athol Pharmacy (2.3 miles)
CVS Pharmacy (2.9 miles)
Walgreens (13.8 miles)
Gardner Family Pharmacy (13.8 miles)
CVS Pharmacy (13.9 miles)
Walgreens (14 miles)
Hospitals
St Joseph Heritage Healthcare (1.9 miles)
Orange Recovery Home (2.3 miles)
Athol Memorial Hospital (2.9 miles)
Athol Memorial Hospital (3.2 miles)
Heywood Hospital (14.4 miles)
Farren Care Center (15.7 miles)
Clinical & Support Options (16.5 miles)
Places of Worship
Athol Seventh-Day Adventist Church (1.9 miles)
First Parish Unitarian (7.1 miles)
Congregational Church of Philipston (7.1 miles)
First Congregational Church of Royalston (8.2 miles)
First Presbyterian Church (9.1 miles)
Roman Catholic Bishop WRCSTR (13.4 miles)
Religious Education for Annunciation Parish Gardner MA (13.8 miles)
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Quabbin Valley Healthcare photos
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Building
Landscaping, Building, Entrance, Exterior, and Parking