Williamsport Nursing Home
Save154 North Artizan Street, Williamsport, MD 21795
For more information about senior living options: (844) 490-3973
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The reviews paint a facility with a wide spectrum of experiences, ranging from glowing praise for kindness and effective therapy to stark accusations of neglect and dysfunction. On balance, many visitors describe friendly, accommodating staff who make an effort to involve families and to support residents. Parking is noted as a recurring challenge, but once inside the building, several reviewers highlight welcoming, compassionate attitudes from front-line workers. Visitors recount moments when staff members went above and beyond - Sam, for example, was described as very sweet and inclusive, and Michaela, an aide, was thanked for her attentive care. In the rehab areas, families frequently singled out the therapy teams, with multiple affirmations that OT and PT were excellent and that the therapy staff helped their loved ones make meaningful progress. Positive remarks about the dietary team also appear, with one reviewer noting that food is managed well by the dietary staff, and another praising clean, well-kept rooms and a polite, helpful atmosphere among staff.
Alongside these affirmations, a substantial portion of the feedback centers on serious concerns about care quality and safety, particularly on the nursing portions of the facility. Several reviewers recount experiences of delayed or inadequate pain management during rehabilitation, with complaints that pain relief was not delivered in a timely manner and that communication about a physician's availability was lacking. Some express the impression that pain and medical needs were being downplayed or not fully addressed, which stands in contrast to the more positive therapy-focused stories and leaves a perception of uneven quality across different departments of the same facility.
A number of accounts describe heartbreaking and severe incidents of neglect and poor treatment on the nursing units. One family, distressed over a loved one facing a terminal cancer diagnosis, described eight hours of unrelieved pain, a lack of bathing, and food that was not prepared as promised, with further claims of unhelpful or dismissive responses from staff. Another reviewer wrote about repeatedly encountering dirty conditions, from restrooms with dirty linens and unwashed environments to repeatedly cold food and a general sense that residents' dignity was not a priority. Some described nurses as unresponsive or even hostile when approached with concerns, and there are pointed charges that nursing staff did not attend to residents promptly, leading to distress and, in at least one recounting, a health crisis that resulted in emergency care and, eventually, the loss of a loved one. Taken together, these accounts convey a troubling contrast to the more favorable messages about therapy and friendly staff, and they underscore the critical importance of oversight, staffing, and communication in ensuring patient safety.
The facility's physical environment and unit organization also come under scrutiny in several posts. Several families explain that the rehab floor, while preferable to the nursing home floor in some respects, still presented issues - one visit noted a noticeable improvement in smell and space after a family member moved to the rehab area, while another mentioned that the nursing home floors had smaller rooms that hindered comfortable visits. Observations about staffing patterns and workload surface in multiple stories; reports of under staffing, inconsistent assistance with mobility and bathroom needs, and even unusual scenes - a young person vacuuming halls, or a CNA named Mary who was described as compassionate and effective in her care - highlight the variability in the day-to-day experience. Some reviewers contrast these observations with the presence of a few dedicated caregivers who stood out for their kindness and attentiveness, suggesting that strong individual relationships can make a meaningful difference even when systemic pressures are present.
Overall, the sentiment is clearly mixed. Several reviewers praise specific staff members by name, highlight positive interactions, and commend the facility for cleanliness, organized therapy services, and patient-centered gestures that improve daily life for residents. Others emphasize a need for urgent improvements in nursing care, infection control, timely medication administration, respectful communication, and the protection of residents' dignity. A recurring theme is the impact of staffing levels and training on patient outcomes - where well-supported teams deliver compassionate, competent care, and under-resourced shifts struggle to meet basic needs and respond promptly to calls for assistance. In this light, readers may reasonably conclude that experiences at this facility are highly variable, depending on the unit, the staff on duty, and the particular day.
For families considering this facility, the of-the-moment takeaway is to weigh experiences on a case-by-case basis, paying attention to which unit a loved one would be assigned and who the caregiving team is likely to be. There are clear voices of gratitude and trust for therapists, aides, and certain front-line staff who demonstrate patience, empathy, and competence. Yet there are equally loud warnings about neglect, communication gaps, and living conditions that fail to meet basic expectations of dignity and comfort. The consistent message across these accounts is the critical need for strong, reliable staffing, transparent communication with families, and ongoing attention to both the clinical and emotional needs of residents to ensure safety, respect, and high-quality care across all areas of the facility.
Welcome to Williamsport Nursing Home, located in the charming town of Williamsport, MD. Our assisted living community offers a wide range of amenities and care services to ensure the comfort and well-being of our residents.
The amenities at Williamsport Nursing Home are designed to enhance our residents' quality of life. You can pamper yourself at our beauty salon or enjoy your favorite TV shows with cable or satellite TV in your room. Our community-operated transportation makes it convenient for residents to attend appointments and run errands. Residents can stay connected with loved ones through our computer center and Wi-Fi/high-speed internet access. Our dining room serves delicious meals with restaurant-style dining, and special dietary restrictions are accommodated.
Our dedicated care services provide round-the-clock support for our residents. With a 24-hour call system and supervision, help is always available when needed. Our trained staff assists with activities of daily living such as bathing, dressing, and transfers. We also offer medication management and provide diabetes diets and special dietary restrictions for those who require it.
At Williamsport Nursing Home, we believe in keeping our residents engaged and active. We offer fitness programs to promote physical well-being, as well as planned day trips for exploration and enjoyment. Resident-run activities encourage social interaction within the community, while scheduled daily activities ensure there's always something fun happening.
Our location in Williamsport provides easy access to various amenities nearby. There are two cafes, two parks, six pharmacies, three physicians' offices, 29 restaurants, three places of worship, and one theater within close proximity.
Come join us at Williamsport Nursing Home where you will find a warm and welcoming environment with top-notch amenities and care services that cater to your needs.
Williamsport Nursing Home is located at 154 North Artizan Street, Williamsport, MD 21795 in Washington County, Maryland
Williamsport Nursing Home on seniors.fyi includes 3 photos including images showing building, interior, decor, lighting, architecture, exterior, clouds, dining, and more.
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