Restore Health Rehabilitation Center

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  • Interior

    A spacious office reception area with a wooden desk and beige walls.

  • Living Room

    A cozy and contemporary living room with a fireplace, television, and stylish furniture.

  • Building

    A modern building with a covered entrance and landscaped surroundings.

  • Bedroom

    A hospital room with a bed, window, and chair, featuring a comforting ambiance.

  • Windows

    A spacious dining room interior with multiple tables and chairs, featuring a fireplace and elegant chandeliers.

  • Landscaping

    A small grassy lawn with shrubs located outside a building with brick walls.

  • Lighting

    A cozy salon interior with chairs and hair dryers, featuring warm lighting and a wooden floor.

  • Outdoor

    An outdoor sign for Restore Health Rehabilitation Center.

  • Bathroom

    Accessible bathroom with a shower, sink, and colorful curtain.

  • Television

    A hospital hallway with a television, curtain, and wardrobe.

  • Exterior

    Exterior view of a brick building with large windows and surrounding bushes.

  • Outdoor Seating

    A porch with white wooden furniture against a brick wall.

  • Exercise Equipment

    A spacious exercise and rehabilitation room with fitness equipment and therapy tables.

  • Office

    A reception desk with papers on a granite countertop in an office interior.

Restore Health Rehabilitation Center

4615 Einstein Place, White Plains, MD 20695

For more information about senior living options: (844) 490-3973

1.3 from 4 reviews
5 stars
0
4 stars
0
3 stars
0
2 stars
1
1 stars
3

Skilled Nursing Facility

Overall Review

Pros

  • pro The appearance of the facility is amazing when you go for a visit.
  • pro The hardworking staff members are really good.
  • pro The therapists at Restore Health Rehabilitation Center were pretty good.
  • pro The people at the facility were friendly.
  • pro The rooms at the facility were fine.
  • pro Some of the staff members were good and doing their best to provide proper care.
  • pro The facility has a lot of resources and potential for being great.

Cons

  • pro The staff at Restore Health Rehabilitation Center failed to properly care for the residents, leaving them sitting in feces for hours.
  • pro The facility lacks sufficient staffing, with only one charge nurse working for multiple floors and no charge nurse on some nights.
  • pro The staff's inability to keep up with the workload resulted in poor care for the residents despite having resources and a visually appealing facility.
  • pro The facility did not fulfill food orders correctly or provide adequate care for patients, emphasizing that appearances do not matter if proper care is lacking.
  • pro The rehabilitation program provided insufficient physical therapy time for a patient, despite falsely claiming it was due to Medicare regulations.
  • pro There were issues with the nurses' response time and disrespect towards patients, as evidenced by leaving a patient in darkness against their wishes and refusing to communicate with family members.
  • pro The management's lack of concern trickles down to the staff, resulting in under-staffing, neglectful care, delayed responses to call lights, and nurses prioritizing personal activities over patient assistance.
  • pro The overall quality of the facility outside of rehabilitation services was subpar according to one reviewer's experience.

Review

Restore Health Rehabilitation Center is a facility that has received mixed reviews from patients and their families. While the appearance of the center is impressive, with its new and visually appealing surroundings, there seem to be significant issues when it comes to the care provided by the staff.

One recurring complaint mentioned in multiple reviews is the lack of staffing at Restore Health Rehabilitation Center. Patients claim that they have been left sitting in their own feces for extended periods of time, sometimes up to eight hours. The excuse given by the staff is that there are not enough personnel available to attend to everyone's needs. It appears that there may be a shortage of charge nurses as well, with only one nurse responsible for overseeing an entire floor or even the entire facility.

Despite having ample resources, this facility fails to provide adequate care due to their inability to keep up with the workload. While the physical condition of the rooms seems satisfactory, other aspects of patient care are lacking. One reviewer mentioned that orders for food were often incorrect, indicating a lack of attention to detail and proper communication within the staff.

Another review brings attention to the insufficient amount of physical therapy provided to a patient. The individual states that their loved one was only receiving 15 minutes of therapy per day, five days a week. The reason initially given was that Medicare would not cover more than that duration. However, upon checking with Medicare directly, it was found that this was not true. When confronted again, staff members claimed they believed only 15 minutes were necessary – an assertion seemingly made without proper assessment or consultation.

Moreover, several instances highlight poor interactions between patients and nurses at Restore Health Rehabilitation Center. One person describes calling for assistance on behalf of their mother and experiencing negligent behavior from a nurse who turned off lights despite knowing about her fear of darkness. This incident sheds light on possible disregard for patient needs and a lack of professionalism exhibited by some staff members.

The issue of understaffing becomes more concerning when considering the lack of prompt responses to patient calls. Nurses are described as spending excessive time on their computers or cellphones at the nurses' station, often ignoring patients' pleas for assistance. It is disheartening to learn that some patients had to wait up to an hour for their call lights to be answered.

Lastly, a reviewer states that although the therapists at Restore Health Rehabilitation Center were competent and the rooms were satisfactory, there were major shortcomings in other areas. The facility's management seems indifferent, leading to staff members who do not seem motivated or concerned about providing exceptional care.

In conclusion, while Restore Health Rehabilitation Center may initially impress with its appearance and resources available, patient reviews raise numerous concerns about the quality of care provided. Understaffing appears to be a significant issue, resulting in prolonged neglect and unmet needs of patients. Communication breakdowns between staff members also contribute to inadequate treatment experiences. These reviews emphasize the importance of proper staffing levels and attentive personnel in any healthcare facility for optimal patient outcomes and satisfaction.

Features

Housing

  • 73 resident community capacity 73 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ronald Reagan Washington National (20 miles away) Ronald Reagan Washington National (20 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Restore Health Rehabilitation Center in White Plains, MD is a premier assisted living community that offers a wide range of amenities and care services to ensure that residents enjoy a comfortable and fulfilling lifestyle. Our spacious and fully furnished apartments provide residents with the privacy they desire while also offering the convenience of private bathrooms and kitchenettes.

At our community, residents have access to numerous amenities designed to enhance their well-being and enjoyment. Stay connected with family and friends using our Wi-Fi/high-speed internet or relax in our outdoor spaces and gardens. Our wellness center provides opportunities for fitness programs, while our gaming room, small library, and computer center offer engaging activities for mind stimulation.

Our dedicated staff is available 24/7 to provide assistance with activities of daily living, such as bathing, dressing, and transfers. We also offer medication management and special dietary restrictions, including diabetes diets. Residents can easily schedule transportation arrangements for non-medical needs or to reach doctors' appointments through our community-operated transportation service.

Meals at Restore Health Rehabilitation Center are prepared by expert chefs who cater to special dietary restrictions. Our restaurant-style dining room ensures a pleasant dining experience where residents can socialize with their neighbors. Additionally, planned day trips, scheduled daily activities, and resident-run activities keep everyone engaged and entertained.

Convenience is key at Restore Health Rehabilitation Center. With several cafes, parks, pharmacies, restaurants, places of worship, and hospitals nearby, residents have easy access to various services and recreational opportunities.

Come experience the comfort and support offered at Restore Health Rehabilitation Center in beautiful White Plains, MD.

Nearby Places of Interest

Parks

  • White Plains Regional Park (0.5 miles)
  • Indian Head Rail Trail (1.4 miles)
  • Bensville Park (5.3 miles)
  • Pinefield (5.4 miles)
  • Cedarville State Forest (6.6 miles)

Pharmacies

  • CVS Pharmacy (1.2 miles)
  • Walgreens (1.6 miles)
  • High Street Discount Pharmacy (1.6 miles)
  • CVS Pharmacy (2.5 miles)
  • Target Pharmacy (2.5 miles)
  • Walgreens (2.8 miles)
  • CVS Pharmacy (3 miles)

Physicians

  • Tower Radiology (1.2 miles)
  • Childrens Healthcare Center (1.8 miles)
  • GI Associates of Maryland (2.2 miles)
  • American Radiology Services (2.2 miles)
  • Dr Miller (2.3 miles)
  • Waldorf ENT Dr Giancarlo Chiancone (2.3 miles)
  • Waldorf Family Medical Center (2.3 miles)

Restaurants

  • Tasty Chicken (1.4 miles)
  • Captain Mos Seafood (1.6 miles)
  • Cracker Barrel (1.7 miles)
  • Chic-Fil-A (1.8 miles)
  • Taco Bell (1.8 miles)
  • Papa John's Pizza (1.8 miles)
  • Arby's (1.9 miles)

Hospitals

  • Precision Orthopedics and Sports Medicine (2.8 miles)
  • Civista Medical Center (2.8 miles)
  • Um Charles Regional Medical Center (4.7 miles)
  • Charles Regional Medical Center - Kent Building (4.7 miles)

Cafes

  • Starbucks (3 miles)
  • Panera Bread (3.2 miles)
  • Panera Bread (4.3 miles)
  • Starbucks (5 miles)
  • B Doughnut (5 miles)

Places of Worship

  • Lighthouse Baptist Church (3.7 miles)
  • Saint Peters Catholic Church (4.1 miles)
  • Lifepoint Church (4.7 miles)
  • St Marys Catholic Church (8.6 miles)
  • Maryland Gospel Assembly (9.5 miles)

Theaters

  • Xscape 14 (6.9 miles)

Frequently Asked Questions

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