Restore Health Rehabilitation Center in White Plains, MD

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  • Interior

    A spacious office reception area with a wooden desk and beige walls.

  • Living Room

    A cozy and contemporary living room with a fireplace, television, and stylish furniture.

  • Building

    A modern building with a covered entrance and landscaped surroundings.

  • Bedroom

    A hospital room with a bed, window, and chair, featuring a comforting ambiance.

  • Windows

    A spacious dining room interior with multiple tables and chairs, featuring a fireplace and elegant chandeliers.

  • Landscaping

    A small grassy lawn with shrubs located outside a building with brick walls.

  • Lighting

    A cozy salon interior with chairs and hair dryers, featuring warm lighting and a wooden floor.

  • Outdoor

    An outdoor sign for Restore Health Rehabilitation Center.

  • Bathroom

    Accessible bathroom with a shower, sink, and colorful curtain.

  • Television

    A hospital hallway with a television, curtain, and wardrobe.

  • Exterior

    Exterior view of a brick building with large windows and surrounding bushes.

  • Outdoor Seating

    A porch with white wooden furniture against a brick wall.

  • Exercise Equipment

    A spacious exercise and rehabilitation room with fitness equipment and therapy tables.

  • Office

    A reception desk with papers on a granite countertop in an office interior.

Restore Health Rehabilitation Center in White Plains, MD

Information last verified:

4615 Einstein Place, White Plains, MD 20695

For more information about senior living options: (844) 490-3973

3.1 from 88 reviews
5 stars
38
4 stars
7
3 stars
2
2 stars
4
1 stars
37

Overall Review of Restore Health Rehabilitation Center

Pros

  • pro The facility is consistently described as clean, well-maintained, and welcoming.
  • pro The staff are friendly, knowledgeable, and professional in their care.
  • pro Physical and occupational therapy, along with well-being activities, effectively support residents’ recovery.
  • pro The center offers a variety of weekly activities and amenities, including an on-site hair and nail salon.
  • pro Families are kept well-informed and involved in care planning and discharge processes.
  • pro Private rooms and meals that are appetizing and properly portioned contribute to a comfortable environment.
  • pro Leadership and care teams are praised for dedication and going above and beyond for patients.
  • pro Several reviewers would highly recommend Restore Health Rehabilitation Center for rehab and nursing needs.

Cons

  • pro The nurses and CNAs are rude and treat residents as inconveniences.
  • pro Call bells go unanswered for hours.
  • pro Residents wait for assistance to use the bathroom for extended periods.
  • pro The facility is severely understaffed, resulting in poor care.
  • pro Medications are administered incorrectly or not on time.
  • pro Residents are left in soiled diapers or dirty conditions.
  • pro Staff neglect and poor communication lead to harm and distrust.
  • pro The facility has a history of bedsores and other hygiene issues.
  • pro The administration is unresponsive and ineffective.
  • pro The place is described as a hellish and unsafe environment that should be shut down.
  • pro Physical therapy is minimal or non-existent, with inadequate rehab.
  • pro Families have had to remove their loved ones due to neglect.

Review

Restore Health Rehabilitation Center in White Plains is best suited for rehabbing seniors who can benefit from focused physical and occupational therapy and who have vigilant family or caregiver involvement to monitor daily care. This community can deliver real mobility and function gains when the rehab team operates cohesively, with clear discharge planning and attentive therapy sessions. It is not a one-size-fits-all facility, however: the reviews reveal a stark split between exemplary rehabilitative effort and troubling gaps in basic nursing care and oversight. Families should approach Restore with the recognition that outcomes depend heavily on shift-by-shift staffing, administrator engagement, and how proactively the family engages with the care team.

On the plus side, there are persistent threads of praise for the rehab program when it runs well. Several residents and families recount thorough, organized therapy, with therapists who push appropriately and celebrate small recoveries. When a care plan is developed with departments and followed through, discharge planning can be thorough and reassuring, and staff members who are dedicated partners, nurses, social workers, dietitians, and activity coordinators, are cited as compassionate and capable. The facility’s cleanliness, pleasant surroundings, and social offerings, activities, on-site salon services, and accessible dining, also emerge as meaningful supports that can improve mood and participation during a difficult recovery period. In the best weeks, Restore feels like a home base where patients regain confidence and function, especially when the care team communicates well and families stay engaged.

But the overwhelming pattern in the reviews is a frequent and troubling contrast: chronic understaffing, inconsistent medication administration, and care lapses that put residents at real risk. Numerous accounts describe call lights unanswered for extended stretches, residents waiting long hours for assistance with basic needs, and episodes of neglect that range from personal hygiene oversights to missed or erroneous medications. The most alarming narratives involve bedsores, soiled conditions, and episodes of residents being left unattended during critical moments. Across shifts and units, multiple families report fear that the care team’s workload compromises safety and dignity. The hostility or disengagement some staff show toward residents and family questions compounds the hazard, creating a credibility gap when accusations of miscommunication and documentation errors surface.

Those pros do not fully offset the main cons for most potential residents. The strong rehab track record can meaningfully improve independence and shorten a hospital-to-home trajectory when therapy is consistent and discharge planning is proactive. Yet the sea of negative experiences suggests that, without constant family advocacy and vigilance, the risks of inadequate nursing care and safety lapses can overwhelm the gains from therapy. The facility’s bright, clean environment and the availability of activities do much to sustain morale, but a clean lobby and attractive common areas cannot compensate for missed medications, long call-light delays, or reports of inappropriate staffing patterns and leadership gaps. For seniors who require reliable 24/7 nursing supervision or those with complex medical needs, the gaps in day-to-day care may negate the benefits of strong PT/OT programs.

From a decision-making perspective, this facility should be approached with a plan. If choosing Restore, families should insist on meeting the director of nursing and the rehabilitation leadership to confirm a stable, consistent staffing plan and a clearly documented approach to medication administration, weight and wound care, and daily hygiene. Visiting frequently, requesting detailed daily progress notes, and ensuring the discharge plan aligns with realistic home-care supports are essential steps. Assigning a dedicated point person, someone who can quickly escalate concerns to administration when care lapses occur, can help, but it requires active family involvement. It is also prudent to probe for recent staff turnover, overtime pressures, and any weekend staffing strategies that could impact care continuity.

Ultimately, the verdict rests on balancing the rehab potential against the care-floor reality. Restore Health Rehabilitation Center can be a strong choice for families who can commit to proactive oversight, who value robust therapy services, and who want a facility that feels clean, organized, and engaging. It is a less compelling choice for families unable to stay closely connected or for residents who require steady, high-touch nursing care with minimal risk of delay in essential tasks. Alternatives with more consistent nursing coverage, stronger medication management, and calmer night and weekend operations may suit those risk profiles better. In short, Restore shines when therapy and leadership cooperate and diminishes quickly when staffing pressures derail basic caregiving. Families should weigh the rehab strengths against the documented care gaps and plan accordingly, recognizing that the difference between a successful recovery and a troubling experience often comes down to staffing stability and consistent oversight.

Features

Housing

  • 73 resident community capacity 73 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Ronald Reagan Washington National (20 miles away) Ronald Reagan Washington National (20 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Restore Health Rehabilitation Center in White Plains, MD is a premier assisted living community that offers a wide range of amenities and care services to ensure that residents enjoy a comfortable and fulfilling lifestyle. Our spacious and fully furnished apartments provide residents with the privacy they desire while also offering the convenience of private bathrooms and kitchenettes.

At our community, residents have access to numerous amenities designed to enhance their well-being and enjoyment. Stay connected with family and friends using our Wi-Fi/high-speed internet or relax in our outdoor spaces and gardens. Our wellness center provides opportunities for fitness programs, while our gaming room, small library, and computer center offer engaging activities for mind stimulation.

Our dedicated staff is available 24/7 to provide assistance with activities of daily living, such as bathing, dressing, and transfers. We also offer medication management and special dietary restrictions, including diabetes diets. Residents can easily schedule transportation arrangements for non-medical needs or to reach doctors' appointments through our community-operated transportation service.

Meals at Restore Health Rehabilitation Center are prepared by expert chefs who cater to special dietary restrictions. Our restaurant-style dining room ensures a pleasant dining experience where residents can socialize with their neighbors. Additionally, planned day trips, scheduled daily activities, and resident-run activities keep everyone engaged and entertained.

Convenience is key at Restore Health Rehabilitation Center. With several cafes, parks, pharmacies, restaurants, places of worship, and hospitals nearby, residents have easy access to various services and recreational opportunities.

Come experience the comfort and support offered at Restore Health Rehabilitation Center in beautiful White Plains, MD.

Nearby Places of Interest

Parks

  • White Plains Regional Park (0.5 miles)
  • Indian Head Rail Trail (1.4 miles)
  • Bensville Park (5.3 miles)
  • Pinefield (5.4 miles)
  • Cedarville State Forest (6.6 miles)

Pharmacies

  • CVS Pharmacy (1.2 miles)
  • Walgreens (1.6 miles)
  • High Street Discount Pharmacy (1.6 miles)
  • CVS Pharmacy (2.5 miles)
  • Target Pharmacy (2.5 miles)
  • Walgreens (2.8 miles)
  • CVS Pharmacy (3 miles)

Physicians

  • Tower Radiology (1.2 miles)
  • Childrens Healthcare Center (1.8 miles)
  • GI Associates of Maryland (2.2 miles)
  • American Radiology Services (2.2 miles)
  • Dr Miller (2.3 miles)
  • Waldorf ENT Dr Giancarlo Chiancone (2.3 miles)
  • Waldorf Family Medical Center (2.3 miles)

Restaurants

  • Tasty Chicken (1.4 miles)
  • Captain Mos Seafood (1.6 miles)
  • Cracker Barrel (1.7 miles)
  • Chic-Fil-A (1.8 miles)
  • Taco Bell (1.8 miles)
  • Papa John's Pizza (1.8 miles)
  • Arby's (1.9 miles)

Hospitals

  • Precision Orthopedics and Sports Medicine (2.8 miles)
  • Civista Medical Center (2.8 miles)
  • Um Charles Regional Medical Center (4.7 miles)
  • Charles Regional Medical Center - Kent Building (4.7 miles)

Cafes

  • Starbucks (3 miles)
  • Panera Bread (3.2 miles)
  • Panera Bread (4.3 miles)
  • Starbucks (5 miles)
  • B Doughnut (5 miles)

Places of Worship

  • Lighthouse Baptist Church (3.7 miles)
  • Saint Peters Catholic Church (4.1 miles)
  • Lifepoint Church (4.7 miles)
  • St Marys Catholic Church (8.6 miles)
  • Maryland Gospel Assembly (9.5 miles)

Theaters

  • Xscape 14 (6.9 miles)

Frequently Asked Questions

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