Manor Care Health Services -Towson
Save509 East Joppa Road, Towson, MD 21286
For more information about senior living options: (844) 490-3973
The rehab staff, including the technicians, were competent and provided good care. Two nurses, Renee and Shy, received praise for their excellent care and professionalism. ManorCare Health Services-Towson was noted for taking very good care of residents, exemplified by one reviewer’s positive experience with their grandfather. The nursing staff and special services at ManorCare were acknowledged for their commendable efforts in caring for residents. The facility was described as clean and well-maintained.
The rating of the facility has declined from five stars to two stars due to ongoing issues. There have been multiple name changes and administrative turnovers within a short period. Residents have experienced theft of personal belongings, including clothing and food. Family members have had to clean the resident's room and make the bed on multiple occasions. The care provided for some residents is inadequate, with concerns about addressing various health problems beyond physical rehabilitation. Despite friendly staff, the facility may not be equipped to handle complex mental health issues. There is a lack of necessary supplies, such as toilet paper and wipes, available to residents.The experience of placing a loved one in a care facility can be profoundly emotional and complex, and the reviews of ManorCare Health Services reflect a spectrum of care quality and personal experiences that underscore this sentiment. Initially rated five stars, one reviewer expressed disappointment over the significant decline in service quality over the years, rating it now at two stars. Their brother’s stay lasted less than three years, during which time the facility changed its name three times alongside at least two changes in administration. The pattern of instability raised concerns, prompting the family to report issues to multiple oversight bodies, including the Ombudsman and Towson County Health Agency. Alarmingly, incidents of theft were reported—clothing and shoes went missing—adding to a troubling environment that required family members to step in regularly to maintain hygiene standards by cleaning his room and making his bed.
Amidst these concerns, there was positivity noted about select staff members who made a lasting impression. Two nurses on his floor—Renee and Shy—were specifically highlighted as exemplary caregivers. Their competence and caring nature stood out in stark contrast to some overall negative experiences with the institution itself. Families often seek not just medical support but compassionate care for their loved ones; thus, these individuals provided rays of hope amidst an otherwise worrying narrative about the facility's general conditions.
Another perspective on ManorCare Health Services came from a family member who had moved their grandfather into the facility. They recounted positive experiences regarding their grandfather’s care, praising both nursing staff and special services for their attentiveness. This duality illustrates that while some families have found satisfactory levels of service with dedicated personnel addressing resident needs effectively, others felt compelled to escalate grievances due to systemic shortcomings within the establishment.
Despite some redeeming qualities like competent rehab professionals mentioned by another reviewer who had experience on the rehab side of ManorCare Health Services, they too pointed out areas requiring improvement. The review indicated that regular hospital food was offered without any standout options while raising alarms regarding essential supplies—such as toilet paper and personal hygiene wipes—that should be readily available but were reportedly lacking.
On another note, one individual expressed dissatisfaction with their wife’s rehabilitation progress at ManorCare—a situation compounded by her multifaceted health challenges which included mental health issues not adequately addressed by facility staff. Although satisfaction with friendly interactions among staff was noted, there remained a consensus that ManorCare might not have been sufficiently equipped to handle complex cases beyond physical rehabilitation needs. This echoed sentiments from other reviewers regarding potential gaps in care availability versus patient demands.
Ultimately, while running through contrasting narratives reveals glimpses of genuine care within ManorCare Health Services-Towson—in particular through its individual staff members—the overarching concerns voiced by families paint a complicated picture needing urgent attention from management. Issues ranging from administrative instability and theft reports through inadequate resources signal critical deficiencies within a system tasked with ensuring vulnerable individuals receive proper care—a challenge calling for immediate remedial actions and systemic improvement across all levels of service delivery.
132 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Baltimore-Washington International (16 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Manor Care Health Services in Towson, MD is an assisted living community that offers a wide range of amenities and care services to its residents. The community features a beauty salon, allowing residents to pamper themselves and maintain their personal appearance. Cable or satellite TV is available in each room, providing entertainment options for residents. Community-operated transportation is provided for residents to easily access local attractions and services.
A computer center is available for residents who want to stay connected with friends and family online or engage in other digital activities. The dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by the community's staff. Fitness enthusiasts can take advantage of the fitness room to stay active and healthy.
The community is fully furnished, ensuring that residents have everything they need to feel comfortable in their new home. For recreational purposes, there is a gaming room where residents can engage in various games and activities. A garden and outdoor spaces are also available for residents to relax and enjoy nature.
Housekeeping services are provided to ensure that the community remains clean and well-maintained. Each resident has a private bathroom for their convenience and privacy. A small library is available for those who enjoy reading. Telephone service is accessible throughout the community.
Move-in coordination services are offered to assist new residents with their transition into the community. Transportation arrangements (non-medical) are made for residents who need assistance getting around town or running errands.
For wellness purposes, there is a wellness center where residents can participate in various health-related programs and activities. Wi-Fi/high-speed internet access is available to keep residents connected to the online world.
The care services at Manor Care Health Services include a 24-hour call system for emergencies or assistance, as well as 24-hour supervision for added safety and security. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Special dietary restrictions such as diabetes diets can be accommodated.
Medication management services are provided to ensure that residents take their medications properly and on time. A mental wellness program is available to address the emotional well-being of residents. Transportation arrangements are made for residents to reach their doctors' appointments.
The dining options at the community cater to special dietary restrictions, ensuring that all residents can enjoy delicious and nutritious meals.
Various activities are offered at Manor Care Health Services to keep residents engaged and entertained. Concierge services are available for any assistance or information needed by residents. Fitness programs are organized to promote physical health and well-being. Planned day trips allow residents to explore nearby attractions. Resident-run activities provide opportunities for social interaction among residents. Scheduled daily activities ensure that there is always something fun happening within the community.
Manor Care Health Services in Towson, MD is conveniently located near various amenities such as cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals. This ensures that residents have easy access to essential services and entertainment options in the surrounding area.
Manor Care Health Services -Towson is located at 509 East Joppa Road, Towson, MD 21286 in Baltimore County, Maryland
Manor Care Health Services -Towson on seniors.fyi includes 6 photos including images showing interior, office, outdoor, trees, painting, art, exercise, physical therapy, and more.
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