For more information about senior living options: (844) 490-3973
2.9 from 10 reviews
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Skilled Nursing Facility
Pricing
Manor Care Health Services - Ruxton offers competitive pricing for its care services, showcasing a commendable affordability compared to the broader market. For instance, the monthly cost for a private room at Ruxton is $2,800, significantly lower than the average rates in Baltimore County ($4,031) and across Maryland ($4,112). Similarly, their one-bedroom options are priced at $3,200, which still falls short of both county and state averages of $3,722 and $3,904 respectively. This strategic pricing not only positions Manor Care Health Services - Ruxton as a cost-effective choice for residents but also underscores their commitment to providing quality care without compromising on value.
Floor plans
Manor Care Health Services - Ruxton
Baltimore County
Maryland
Private
$2,800
$4,031
$4,112
1 Bedroom
$3,200
$3,722
$3,904
Overall Review
Pros
The staff at Manor-Care Ruxton consistently demonstrated a friendly and caring attitude towards patients and their families.
Many reviewers noted the cleanliness of the facility, including patient rooms and shared spaces.
Physical therapy services were highly praised, with therapists providing excellent support that helped patients regain strength and health.
Family members appreciated the regular communication from nursing staff regarding their loved ones' care.
Several reviewers expressed satisfaction with the quality of food served at the facility, noting it was nourishing and well-prepared.
The reception staff was described as courteous and friendly, creating a welcoming environment for families visiting their loved ones.
Many positive experiences highlighted that the nursing assistants were friendly and attentive to residents' needs.
Cons
Family members expressed frustration over poor communication regarding hospital transport and lack of timely updates.
There are complaints about lost personal belongings, such as a family member's cell phone.
Multiple reports indicate unresolved maintenance issues, like a TV without sound that has not been fixed for over a week.
Staff rarely answer the phone, leading to further dissatisfaction among families.
Reports of rude staff, particularly nurse Onny, contributed to negative experiences.
Some employees have difficult-to-understand dialects, causing communication challenges with patients and families.
There were logistical failures surrounding scheduled video chats that caused additional stress for family members.
The facility is criticized for not following through on upgrades requested by families regarding food options.
Families voiced concerns about the facility not being current with COVID vaccinations for residents.
Several reviews describe the facility as dirty, with unclean rooms and unpleasant odors in hallways.
Food quality is consistently described as inadequate or inedible across multiple reviews.
There are serious concerns over delayed responses to call buttons from nursing staff, leading to avoidable accidents for residents.
Families reported feeling stressed and misled by upper management regarding Medicaid coverage and patient care decisions.
Instances of neglect were noted where residents were left unattended in compromising positions for extended periods of time.
Criticism was directed at the ineffectiveness of therapy sessions due to insurance limitations rather than patient care needs.
Review
The experiences shared by families regarding the care of their loved ones at various ManorCare facilities depict a complex and often troubling picture. From commendable levels of care in certain departments to glaring deficiencies in others, these reviews highlight an urgent need for systemic improvements across the board. Families have voiced both satisfaction and grave concerns about the quality of care provided, revealing that while some staff exhibit exemplary dedication, others contribute to an atmosphere of distress.
On one hand, positive feedback accentuates the compassionate and skilled nursing staff members who make a significant difference in patient recovery. For instance, one reviewer praised individuals like Joseph from the nursing staff and Bert from physical therapy for their exceptional support during recovery from C-Diff. Similarly, another caregiver highlighted how dedicated therapists helped her father regain his strength after a traumatic brain injury. These accounts suggest that there are indeed pockets of excellence within the facility's environment where caregivers genuinely connect with patients and families alike, providing critical assistance during challenging times.
However, contrasting experiences emerged as alarming issues concerning communication and responsiveness came to light. Several family members expressed frustration over their inability to reach staff when necessary; calls for help frequently went unanswered for long durations. One reviewer recounted tragic delays that resulted in adverse situations for patients undergoing post-operative rehabilitation. Instances were noted where nurses appeared indifferent or overwhelmed, leading to neglectful situations—such as a patient left unattended in a wheelchair for hours—that compromised safety and dignity.
Compounding these challenges was dissatisfaction surrounding cleanliness and food quality across various facilities. Multiple reviewers reported filthy rooms replete with odors reminiscent of poorly maintained environments—far from the standard one would expect in a healthcare setting. The general consensus is that food options fell short of what is acceptable; descriptions ranged from “inedible” to “unfit even for stray dogs.” It was evident through these critiques that diet is not merely about nutrition but also influences overall recovery outcomes—a critical oversight many families felt was neglected.
Further complicating matters was unclear communication regarding administrative processes related to Medicaid coverage and stay extensions. Families voiced confusion about policy changes seemingly dictated by arbitrary decision-making rather than clear guidelines or compassionately considering individual circumstances—especially when home care could not be secured as an alternative solution. Some caregivers felt unjustly pressured into making decisions based on incomplete information, leading to increased stress during already trying times.
In addition to these struggles, language barriers further complicated interactions between residents and certain employees, resulting in misunderstandings concerning care plans or patient needs. Such communication challenges hindered effective support systems: caregivers were often unable to clarify instructions or advocate adequately for their loved ones due to dialect differences among staff members.
In summation, while specific instances reflect positively on individual caregivers’ efforts within ManorCare facilities—illustrating daily acts of kindness and skill—the overarching narrative remains mixed amidst reports of systemic flaws demanding urgent attention. Families deserve assurance that their loved ones will receive not only competent medical attention but also respectful treatment which fosters dignity—even during vulnerable times such as rehabilitation or palliative care roles within skilled nursing environments.
Features
Housing
179 resident community capacity
Types of Care
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Amenities
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Transportation
Baltimore-Washington International (16 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
Care Services
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Dining
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Activities
Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
Description
Manor Care Health Services - Ruxton in Towson, MD is an assisted living community that provides a wide range of amenities and care services to its residents. With a focus on promoting comfort and convenience, the community offers an array of amenities including a beauty salon, cable or satellite TV, computer center, fitness room, gaming room, private bathrooms, restaurant-style dining, small library, and Wi-Fi/high-speed internet.
Residents can enjoy delicious meals prepared by the community's skilled culinary team in the dining room which caters to special dietary restrictions. The community also offers move-in coordination and transportation arrangements for non-medical purposes as well as transportation to doctor's appointments.
Care services at Manor Care Health Services - Ruxton include 24-hour call system and supervision to ensure the safety and well-being of residents. Assistance with activities of daily living such as bathing, dressing, and transfers are also provided. Medication management and diabetes diet support are available for those who require it.
Residents can engage in various activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Additionally, concierge services are offered to assist residents with any personal needs or requests.
The community benefits from its location with several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship nearby. Transportation options are readily available for residents' convenience.
Overall, Manor Care Health Services - Ruxton provides a comfortable and supportive living environment where residents can enjoy their independence while receiving the care they need.
Nearby Places of Interest
Physicians
Advanced Allergy & Asthma Center (1.1 miles)
Greater Baltimore Medical Center (1.2 miles)
O'Dea Building- St Josephs Hospital (1.7 miles)
Clinical Associates (1.9 miles)
Maryland Pediatric Group: Winkelstein Amy L MD (2.3 miles)
Dr Richard A. Adler, Belcara Health Ophthalmology (2.3 miles)
Pediatric Partners (3 miles)
Hospitals
GBMC (1.2 miles)
Sheppard Pratt Health System (1.3 miles)
Johns Hopkins Medicine at Green Spring Station (2.3 miles)
Lifebridge Health Campus Service (3.6 miles)
Sinai Hospital Of Baltimore (4.1 miles)
MedStar Good Samaritan Hospital (4.1 miles)
MedStar Union Memorial Hospital (5.5 miles)
Restaurants
McDonald's (1.2 miles)
Subway (1.2 miles)
THB - Towson (1.5 miles)
The Cheesecake Factory (1.6 miles)
THB Bagels & Deli of Timonium (1.7 miles)
Sonic Drive-In (2.1 miles)
Nautilus Diner (2.2 miles)
Pharmacies
CVS Pharmacy (1.2 miles)
Walgreens (1.2 miles)
Walgreens (1.7 miles)
Walgreens (2.3 miles)
Walgreens (2.7 miles)
Rite Aid (2.7 miles)
Walgreens (3.2 miles)
Places of Worship
Church of the Immaculate Conception (1.3 miles)
Church of the Nativity (1.9 miles)
Brown Memorial Woodbrook Presbyterian Church (2 miles)
Manor Care Health Services - Ruxton offers competitive pricing for its care services, showcasing a commendable affordability compared to the broader market. For instance, the monthly cost for a private room at Ruxton is $2,800, significantly lower than the average rates in Baltimore County ($4,031) and across Maryland ($4,112). Similarly, their one-bedroom options are priced at $3,200, which still falls short of both county and state averages of $3,722 and $3,904 respectively. This strategic pricing not only positions Manor Care Health Services - Ruxton as a cost-effective choice for residents but also underscores their commitment to providing quality care without compromising on value.
Manor Care Health Services - Ruxton on seniors.fyi includes 19 photos including images showing interior, bedroom, dining, landscaping, healthcare, windows, lighting, decor, and more.
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Manor Care Health Services - Ruxton photos
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