Millennium Health Svc in Severna Park, MD

Pros

• Everyone was kind, informative, and efficient.
• They experienced very short wait times to be seen, even on Saturday nights.
• The service was wonderful from the front desk to the medical assistants and providers.
• Scheduling an appointment was easy, and wait times were brief.
• The staff were clear and helpful during check-in and examination, and the PA explained the diagnosis clearly.
• The staff showed kindness, professionalism, and compassion, going above and beyond for a child.
• The experience was amazing from start to finish, with the PA being nice, caring, and gentle.
• The facility is clean, well-kept, and the staff were professional.

Cons

• The staff at this location is described as very rude, from the receptionist to the doctor.
• The hours posted were not true, leading to being turned away before closing.
• The clinic is described as a blank-check medical clinic that can charge patients' credit cards arbitrarily.
• The overall experience is labeled as terrible, with warnings to not go there.
• Patients waited excessive times - over two hours - with incorrect diagnoses and found the place dirty and unfriendly.
• The front desk is described as rude and unhelpful.
• Doctors are perceived as not caring and not listening to patients' symptoms.
• The facility is dirty and poorly maintained, with frequent shortages of supplies.
• There was a lack of privacy, with exchanges occurring in the waiting room and questionable HIPAA compliance.

Review

Millennium Health Services in Severna Park is best suited for busy families and adults who need fast, walk-in urgent-care for routine illnesses, minor injuries, and quick preventive care. The strongest case rests on practical efficiency: smooth registration, courteous staff, and a pathway to a clinician that often moves quickly when the visit is straightforward. When symptoms are mild or clearly within the scope of urgent care, care can be delivered with clarity and compassion, and the experience can feel efficient rather than tense. This is a setting where being in and out in a short window is achievable if the system is functioning well, making it a solid fit for time-conscious patients. It is less ideal for those seeking highly personalized, continuous care or a deep, multi-visit diagnostic process in a single stop.

Those who may want alternatives include families prioritizing predictability, privacy, and consistent service. Several reviews flag mismatches between posted hours and actual operation, along with occasional long waits even for those with appointments. Billing transparency is another concern, with questions about upfront charges or unclear insurance handling. For parents who need a consistently kid-friendly environment or a space designed around pediatric comfort, opinions vary - some appreciate the efficient flow, while others note gaps in child-centric amenities. For anyone requiring robust imaging, comprehensive diagnostic workups, or highly private conversations, the facility's variability can be a meaningful reason to shop around.

Key pros can offset the main cons in the right circumstances. When staff are aligned, the front desk, nursing team, and clinician work well together to move patients through registration, exam, and discharge with courtesy and competence. Many reviews highlight attentive providers who listen and explain care clearly, and the on-site pharmacy and quick access to medications shorten a second trip. The availability of online appointment booking and telehealth adds a layer of convenience for those juggling schedules. Taken together, these strengths make Millennium a practical, value-driven option for straightforward concerns. The drawbacks - occasional rude moments, uneven bedside manner, and inconsistent wait times - can derail the experience when care becomes rushed or unclear, leaving families questioning whether the value matches the cost.

Wait times and scheduling are the defining friction points. Reports range from fast, near-immediate service to multi-hour waits, even with appointments. Some reviews describe online booking as misleading, with "ExpressCare" times not aligning with reality. Others note that hours posted online do not always reflect the actual operating hours for the day. For families on a tight timetable, this unpredictability can complicate plans, especially when medication pickup or tests are time-sensitive. The best approach is to verify hours and status the day of a visit, consider arriving early during busy periods, and have a backup plan for delays or additional testing that may be required beyond what is initially anticipated.

Quality of care shows clear highs and notable lows. Many patients report compassionate clinicians who communicate well and provide clear diagnoses, with several praise for PAs and physicians who go beyond the basics to address a loved one's comfort and pain. Yet a subset of reviews recount encounters that feel rushed, impersonal, or lacking confidence, and a few mention privacy concerns or some staff communication gaps. In practice, clinical competence tends to hold up in routine cases, but the overall experience hinges on staffing mix and moment-to-moment engagement. Families should anticipate a generally solid clinical outcome when the visit is uncomplicated, tempered by variability in the human touch during peak times.

In the Severna Park area, Millennium remains a practical first stop for non-emergency care where convenience matters and costs are a consideration. It is a sensible choice for those who can tolerate some variability in wait times and service quality, and who are prepared to verify hours and service availability before arrival. For those seeking unwavering scheduling reliability, consistent private conversations, or a comprehensive diagnostic workup in one visit, exploring nearby urgent-care options with a reputation for steadiness may pay off. Practical steps: confirm hours and services ahead of time, book online but plan for potential delays, and request a clinician known for listening. If billing questions arise, engage the business office promptly. When aligned with these expectations, Millennium Health Services can reliably meet the urgent-care needs of Severna Park families without unnecessary detours.

Places of Worship

• St John the Evangelist Church (0.3 miles)
• Naval Academy Chapel (6.5 miles)
• St Mary's Church (6.9 miles)

Cafes

• Big Bean (0.7 miles)
• Panera Bread (4.8 miles)

Physicians

• Bay Radiology (0.8 miles)
• Plastic Surgery Specialists (1.2 miles)
• Maryland Primary Care Physicians (1.4 miles)
• Arundel Pediatrics (3.1 miles)
• Maryland Primary Care Physicians (3.9 miles)
• Mark Eaton, MD (4.5 miles)
• Anne Arundel Dermatology (4.9 miles)

Pharmacies

• Rite Aid (0.8 miles)
• Walgreens (1.2 miles)
• CVS Pharmacy (2.7 miles)
• CVS Pharmacy (3.2 miles)
• Walgreens (3.6 miles)
• CVS Pharmacy (3.8 miles)
• Mike's Pharmacy - Mountain Rd (4 miles)

Restaurants

• Domino's Pizza (1 miles)
• Chick-Fil-A (1.1 miles)
• McDonald's (3.8 miles)
• Lures Bar and Grille (4.4 miles)
• Heroes Pub (5.1 miles)
• The Cheesecake Factory (5.3 miles)
• Maggiano's (5.3 miles)

Hospitals

• Anne Arundel Medical Center (5.3 miles)
• Luminis Health Community Clinic Arundel Lodge (6.9 miles)

Theaters

• Bow Tie Annapolis Mall 11 (5.5 miles)

Transportation

• Baltimore/Washington International Thurgood Marshall Airport (BWI) (5.9 miles)

Parks

• Randazzo Softball Park (7.3 miles)